Printer Only Prints Part Of A Document?
Feb 13, 2014I am using windows 8 and have problems printing documents, the printers only print part of the document. It's not the printer, because it happens at my work and at home.
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Hardware Drivers :: Printer Queue Clears Before Document Prints
Apr 24, 2014I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
NotepadWindows Photo ViewerPaintAdobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)WordPadInternet ExplorerFirefoxChrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
Here are some examples:
Example 1Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
Here are some other things that I have tried in addition to the above with no effect:
RestartingDeleting the printer, restarting, re-installing from a different USB port.Punching the sky like no one is watchingChanging the USB cable to one I knew was workingPrayerRun Printer Troubleshooter (but lets face it we knew that would do nothing)Restarting the Print Spooler ServiceRun WindowsUpdate to see if there is any printer related updates (there are no updates at all)Run Antivirus update / scan (looooong shot)
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