Audio :: Windows 8 Not Seeing USB Sound Card After Wake From Sleep?
Sep 11, 2013
I have a home built HTPC running Windows 8 with Windows Media Center. My sound card is a Silverstone EB01 USB DAC (i.e., it's an external USB device). When the computer wakes from sleep, there is no sound. I can fix this by either (a) unplugging and reconnecting the USB connector or (b) disabling then re-enabling the sound device.
What's worse, it worked perfectly fine under Windows 7.
There are no drivers for this device, it's pure plug'n'play. In case it's relevant, the Device Manager seems to recognise it as a Burr-Brown PCM2072E.
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Nov 20, 2013
I am on a hp g70-457ca, running the latest updated version of Conexant High Definition SmartAudio 221.
And after I close the lid on battery and it goes to sleep, and I reopen, there is no more audio until I restart. I am running windows 8.1 pro.
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Dec 15, 2013
After the latest lot of Windows Updates for 8.1 my Asus Xonar STX no longer works and I get an error message saying
"an Asus Xonar STX has been detected but the drivers appear to be corrupt, please try reinstalling them."
I have tried uninstalling and reinstalling both the card and drivers and the card is still not working.
It is 100% to do with the latest updates, I have done a system restore to before the updates were applied and my sound card works fine. If I install the updates again, my card stops working, so there is no doubt it is the updates causing the problem.
There are no driver updates for my sound card either, so it's not driver related. I have also seen several other people with different sound cards on other websites reporting the same thing, so the problem is also not unique to me.
Which update is causing it or if there is a work around? I have turned Windows Updates off for now but I don't like having to do this and would rather find a alternative work around or fix.
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Aug 10, 2013
My problem is Windows 8 will occasionally BSOD after the sound goes quiet or dead while watching a video or playing a game and I turn off my M-Audio Fast Track Pro in an attempt to recover sound. This is basically a soundcard that is used to record music or MIDI components. It is attached via USB. I have disabled all other soundcards besides the M-Audio.
Im certain the drivers for this device are current and up-to-date. They do state to support Windows 8 on the M-Audio website found at Fast Track Pro Drivers
My tool named "Blue Screen Viewer" shows to have 2 dump files, but I used the "SF_Diagnostic_Tool" as per forum instructions. The zip file has been attached ...
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May 7, 2014
Updated all drivers, realtek, nvidia, amd chipset and bios. Remove everything from USB post and booted without services, disabled network drivers.
When I uninstall the nvidia drivers I dont get that much latency, I do a clean install and using different drivers and it always comes back. I read on this thread that its some interfering with the drivers.
My irq's seem strange the Microsoft acpi compliant system has 511 entry's is the normal?
::System::
Windows 8.1 all updated.
Memory (RAM) 16281 MB
CPU Info AMD FX(tm)-8350 Eight-Core Processor
[Code]....
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Nov 23, 2012
I'm getting no sound after resuming from S1 sleep mode in Windows 8 and the only way to fix this is to either physically unplug the audio cable and plug it back in or restart the computer. I tried the audio troubleshooter and it could not find any problems and there is nothing to fix. I need to reconnect the audio cable every time the computer wakes up from sleep unless I restart the computer. I have an EVGA X58 motherboard with a Realtek ALC889 audio chip. I'm using the latest R2.70 audio driver from EVGA which is the same version as on the Realtek website.
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Dec 14, 2013
my current issue is not waking up, every night I put my pc to sleep and the next morning when I click the mouse or push a key either nothing happens or the tower lights up and fans kick on but the screen stays black. and I must power down and restart
I have all new video drivers, I have a feeling it may be my keyboard because sometimes the keyboard doesn't shut down when the pc is put to sleep. It still has all its lights on. It is a Merc steel series gaming keyboard,
The only other weird errors I get in my event viewer are these, and they have to do with windows search.
Eventid 1006 The Windows Search Service has failed to create the new search index. Internal error <4, 0x80070002, Failed to add project: C:ProgramDataMicrosoftSearchDataApplicationsWindowsProjects>.
The Windows Search service terminated with the following error:
The system cannot find the file specified.
Eventid 7023
event id 7034
The Windows Search service terminated unexpectedly. It has done this 37 time(s).
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Jan 15, 2013
Any magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.
Any option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan.
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Dec 14, 2012
I have the same problems... Win8 64bit reboot on wake from sleep...
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Jan 8, 2014
Asus Zenbook ux301LA, i5 Haswell, Intel graphics HD4400, Win 8.1 x64, 2560x1440 display. It came with Win 8, I updated to 8.1. After wake from sleep the scaling is way off, everything is tiny. So I can't use sleep, must do a full shutdown and restart to get back to normal resolution. Asus does not list any graphics drivers for 8.1, only 8. So I got a generic Intel HD graphics driver update from Intel but it didn't fix the issue.
The other strange thing is that it is time dependent. IOW if I wake it soon after I put it to sleep it restores to the correct resolution state. But if I wait longer it doesn't. I put it to sleep and woke it up multiple times and it seems like the change happens after it has been sleeping for about an hour... although I can't say for sure it is always exactly on that schedule. What could be changing in the system while asleep that would do this?
In a way this isn't a big deal since this thing boots up from full shutdown almost as fast as from sleep. But I had intended to use sleep without a password so I don't have to constantly enter that while home, but keep the password on full start up.
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Mar 16, 2014
When waking my computer from sleep it takes 8 seconds for the screen to come on, then nothing responds for another 25 seconds. I fixed all the errors in event manager, updated the bios, installed all the newest drivers, changed BIOS settings. All to no avail.
All the components (except the MB and CPU) were recycled from my last motherboard which would be ready to go immediately from sleep. My previous build (which ran great) was also Windows 8.1 but the motherboard died. I have no password. The lock screen is disabled. Disabled suspend, and shut off hybrid sleep.
Why the lag? Is there any way to find out what's slowing me down?
MB p8Z77-V Pro
Memory (not on the approved list):
CMX8GX3M2A1600C9 4GIG 2 sticks
CMX8GX3M4A1600C9 2GIG 2 sticks
i7-3770 CPU
BIOS 2104
OS Win 8.1 Pro on a Kingston SSD, data on a Seagate Barracuda ST3000DM001
NVIDIA GeForce GTX 650 Ti BOOST
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Jul 25, 2014
After I put the pc into the sleep mode and then try to open with on and off switch, I can't get in windows 8.1. I get no video signal (image), but the pc stays on. I've been using since 2 days a new video card and I installed the drivers from installation cd. With my previous video card, I'd not suchlike problems.
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Apr 18, 2013
I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.
No real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.
I am also using a wireless mouse/kb if that makes a difference.
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Jun 18, 2013
I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.
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Jan 24, 2013
Running Win 8 Pro, 64bit. I recently installed an upgrade of my BIOS. At first it took several tries to boot into Windows. That is now solved. What remains is the fact that when I wakeup the system from sleep, it only displays the pre-login screen (greenish, with the tower). It freezes right there. Thinking this might be a display driver issue, I updated it (Radeon HD 6480G). That didn't fix the problem. On some forum I read about a SAM file. My question is: How does it find it when I reboot, but not when the system goes from sleep to wake up? At any rate, how could that be fixed? Also, I don't know how to revert back to a former version of my BIOS. My laptop has an Insyde board, and it went to version F.48, what ever that means.
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Dec 3, 2013
I purchased this laptop (ASUS N550JV) less tan 30 days ago and I've had about 5 BSOD's, all occurring on wake up from sleep.
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Dec 1, 2013
I updated to Windows 8.1 approximately two weeks ago and now when ever I sleep my computer it cannot wake and will instead BSOD.
[URL]
The above link is to a zip file containing the dmp file from the most recent time this happened.
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May 11, 2014
I usually boot my machine in the morning, use it for a bit and then leave for work. After a time, the machine goes to sleep. About 5 or 6 hours latter, WMC wakes the machine to record a TV show. The recording never happens. When I get home, the machine is one but unresponsive with no display. The power button does not shut the machine down. I have to long hold the power button to kill the machine. In addition, if the machine sleeps for a shorter period and I wake it with the mouse, it crashes and restarts. I had to look at a log to find out that the machine restarted because, again, no display.
What I've done:
Updated the BIOS
sfc /scannow (revealed errors)
... /RestoreHealth (fixed errors)
Drive and memory diagnostics
Checked my problem against this forum which revealed other crash at wake threads but I'm not able to interpret the log file...
Attached is my sf debug tool output
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Jan 30, 2014
My Lenovo U310 is crashing with BSOD every time I wake him up from sleep. ntoskrnl.exe (nt+5a440)
Here are reports from my laptop.
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Dec 14, 2013
my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe
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Apr 2, 2013
My Acer M5811 will not wake up from sleep mode on intermittent basis. Running Windows 8 Pro 64 bit. Power settings are disabled for both the monitor and CPU. I have also disabled "allow computer to shut off applications to save power" to devices. I never had this issue until I installed Windows 8 (clean install) from Windows 7. I have updated all drivers but have had no luck. The computer will wake up successfully several times, then it will not wake up. It appears to start up but the monitor remains in sleep mode. The only way to fix the problem is to shut down the computer and then restart. Acer M5811, purchased May 2010; i760 processor; 8 GB ram, ATI Radeon 5570, 1TB hard drive.
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Jan 22, 2013
My computer cannot sleep!
I did a fresh install (upgrade) and the moment I got the desktop up and idle, I tried to put the computer to sleep. It did, then 5 seconds later, on it came again.
Event viewer says "wake source unknown".
I have updated all drivers from asus, and installed all windows updates. No difference.
I have used every tool POWERCFG gives, it's report is clean, there are no wake requests, all devices (mouse keyboard) have had their wake ability disabled, I have even disable ALL devices in bios, booted without a keyboard and mouse and still, it wakes as soon as it's put to sleep. Even with all on board devices disabled except for sata.
Wake source: unknown.
I boot into Win 7 from another hard drive, no issues.
One thing to note is that from a fresh restart, if i put it to sleep, it stays asleep. Once waked, it will never sleep again. Restart the system, leave for idle for ages, hit the power button; it goes to sleep and stays. After waking, it never stays asleep again.
I have tried safe mode. no difference.
I have disabled all services. I have changed all the power settings to disable wake timers and to allow sleep during sharing. Still no difference.
What's up with my Asus Z8P68-V Pro that disagrees with windows 8? All my other machines have no issue.
I have no choice but to keep using Win7 at the moment, I can't have a computer that doesn't sleep.
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Sep 16, 2013
Windows 8.1 ... When I close lid of my laptop and open it again the screen is black. Nothing works to get it out of this. I have power options set to "Do nothing" for both On battery and Plugged in.
So I press power button which sends the laptop to Sleep. Then I press it again to wake it up. And this is when I see the BSOD and laptop restarts.
In minidump I see athwnx.sys and ntoskrnl.exe reported.
athwnx.sys is driver for Dell Wireless 1515 minicard (Wifi and BT). Current driver is from Microsoft, version 3.0.1.155, dated 03/05/2013.
Attached is required info created by SF Diagnostic Tool.
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Oct 11, 2013
I've been getting persistent BSOD's when attempting to wake up my computer (Lenovo Twist u230) from sleep. I am also sporadically getting Kernal Data Inpage Error BSOD while using my computer.
My machine is Windows 8, installed from factory with a recent refresh done. SFC /SCANNOW and DISM both come up clean. All of my hardware diagnostics are also clean.
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Apr 8, 2014
I have a lenovo twist running windows 8.1. This computer will be running run fine but will freeze then come right back. It also will not wake up from a sleep at times and the only way to get it back on is to cut all power or hold down the power button until it shuts off. It just started not being able to do some of the windows updates.
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Dec 15, 2012
I'm having the same problem with my Acer w500 which uses mSATA SSD drives only. I have upgraded to a Mushkin Atlas 120GB V series SSD and obviously upgraded to Windows 8 (professional) and every time it wakes from sleep it says there was a problem and needs to reboot. I'm going to put the stock 32GB Sandisk SSD back in later today and see if the problem is still present. I do have the latest BIOS on this computer and the latest firmware on the Mushkin SSD, drivers are the latest from Acer and most are November 2012 dates. There are no BIOS settings on this computer, all I really get are boot order, AHCI or IDE mode, and a couple other trivial things so I can't change suspend to ram or suspend to disk settings. I'll make the changes to hopefully show the BSOD when it comes out of sleep so I can try to gather more info.
This was a "clean" upgrade install (do not keep any settings or applications) which puts all the old stuff in a .old file, it was a clean from restore disk win7 that was used as the base OS to allow an upgrade, and is the 32 bit version of Windows 8.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Mar 22, 2013
So, I have a computer I built myself specs being: AMD FX-8350, Gigabyte 990FXA-UD3, AMD Raedon 7900 HD Series, 4x4GB 1600MHz, and Windows 8. I don't feel as though listing the other parts are necessary. Anyways, my problem is that whenever I leave my computer idle it goes to sleep. Only problem is, if it's for a long amount of time I can't wake it back up. I have to not only turn off the computer, but instead unplug it and plug it back into the power.
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Jun 19, 2014
I've recently completed a PC build:
ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1
Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.
A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.
I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.
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Jan 25, 2014
I just got a BSOD. It happened while i was in a Skype call, listening to music, and about to go into match of League of Legends.
I've actually been getting quite a few of BSOD lately. The one I got before this one was
Kernel_Security_Check_Failure. Which I also got today.
I only seem to get BSOD when I have a sound card installed into my computer. I even bought a new sound card in hope to maybe fix this problem but I still get it. I've tried a few things too, I've even replaced my ram. I actually thought it was my AMD motherboard at first so I completly replaced my mother and cpu to a intel cpu and motherboard and still i get BSOD. The only thing I have not changed out has been my 2 Graphics cards and my SSD. But I didn't start getting BSOD till i either got my SSD or got more ram, I can't remember which. But like I said, I've already completely changed out my ram.
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