Acer M5811 - Unable To Wake Up Computer From Sleep Mode

Apr 2, 2013

My Acer M5811 will not wake up from sleep mode on intermittent basis. Running Windows 8 Pro 64 bit. Power settings are disabled for both the monitor and CPU. I have also disabled "allow computer to shut off applications to save power" to devices. I never had this issue until I installed Windows 8 (clean install) from Windows 7. I have updated all drivers but have had no luck. The computer will wake up successfully several times, then it will not wake up. It appears to start up but the monitor remains in sleep mode. The only way to fix the problem is to shut down the computer and then restart. Acer M5811, purchased May 2010; i760 processor; 8 GB ram, ATI Radeon 5570, 1TB hard drive.

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Acer W500 - Every Time Wake Up From Sleep Computer Needs To Reboot?

Dec 15, 2012

I'm having the same problem with my Acer w500 which uses mSATA SSD drives only. I have upgraded to a Mushkin Atlas 120GB V series SSD and obviously upgraded to Windows 8 (professional) and every time it wakes from sleep it says there was a problem and needs to reboot. I'm going to put the stock 32GB Sandisk SSD back in later today and see if the problem is still present. I do have the latest BIOS on this computer and the latest firmware on the Mushkin SSD, drivers are the latest from Acer and most are November 2012 dates. There are no BIOS settings on this computer, all I really get are boot order, AHCI or IDE mode, and a couple other trivial things so I can't change suspend to ram or suspend to disk settings. I'll make the changes to hopefully show the BSOD when it comes out of sleep so I can try to gather more info.

This was a "clean" upgrade install (do not keep any settings or applications) which puts all the old stuff in a .old file, it was a clean from restore disk win7 that was used as the base OS to allow an upgrade, and is the 32 bit version of Windows 8.

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Computer Not Staying In Sleep Mode - Wake Source Unknown

Jan 22, 2013

My computer cannot sleep!

I did a fresh install (upgrade) and the moment I got the desktop up and idle, I tried to put the computer to sleep. It did, then 5 seconds later, on it came again.

Event viewer says "wake source unknown".

I have updated all drivers from asus, and installed all windows updates. No difference.

I have used every tool POWERCFG gives, it's report is clean, there are no wake requests, all devices (mouse keyboard) have had their wake ability disabled, I have even disable ALL devices in bios, booted without a keyboard and mouse and still, it wakes as soon as it's put to sleep. Even with all on board devices disabled except for sata.

Wake source: unknown.

I boot into Win 7 from another hard drive, no issues.

One thing to note is that from a fresh restart, if i put it to sleep, it stays asleep. Once waked, it will never sleep again. Restart the system, leave for idle for ages, hit the power button; it goes to sleep and stays. After waking, it never stays asleep again.

I have tried safe mode. no difference.

I have disabled all services. I have changed all the power settings to disable wake timers and to allow sleep during sharing. Still no difference.

What's up with my Asus Z8P68-V Pro that disagrees with windows 8? All my other machines have no issue.

I have no choice but to keep using Win7 at the moment, I can't have a computer that doesn't sleep.

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Windows 8.1 Won't Wake Up From Sleep Mode?

Dec 14, 2013

my current issue is not waking up, every night I put my pc to sleep and the next morning when I click the mouse or push a key either nothing happens or the tower lights up and fans kick on but the screen stays black. and I must power down and restart

I have all new video drivers, I have a feeling it may be my keyboard because sometimes the keyboard doesn't shut down when the pc is put to sleep. It still has all its lights on. It is a Merc steel series gaming keyboard,

The only other weird errors I get in my event viewer are these, and they have to do with windows search.

Eventid 1006 The Windows Search Service has failed to create the new search index. Internal error <4, 0x80070002, Failed to add project: C:ProgramDataMicrosoftSearchDataApplicationsWindowsProjects>.

The Windows Search service terminated with the following error:

The system cannot find the file specified.

Eventid 7023

event id 7034

The Windows Search service terminated unexpectedly. It has done this 37 time(s).

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Windows 8.1 Won't Wake Up From Sleep Mode - No Video Signal?

Jul 25, 2014

After I put the pc into the sleep mode and then try to open with on and off switch, I can't get in windows 8.1. I get no video signal (image), but the pc stays on. I've been using since 2 days a new video card and I installed the drivers from installation cd. With my previous video card, I'd not suchlike problems.

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Dell Inspiron One 23 Touchscreen With Windows 8 - Can't Wake From Sleep Mode

Jun 18, 2013

I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.

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Not Wake Up After Sleep / Hibernate - Turn Off Computer Then Unplug / Plug Into Power

Mar 22, 2013

So, I have a computer I built myself specs being: AMD FX-8350, Gigabyte 990FXA-UD3, AMD Raedon 7900 HD Series, 4x4GB 1600MHz, and Windows 8. I don't feel as though listing the other parts are necessary. Anyways, my problem is that whenever I leave my computer idle it goes to sleep. Only problem is, if it's for a long amount of time I can't wake it back up. I have to not only turn off the computer, but instead unplug it and plug it back into the power.

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Taskbar Options Lost When Reactivate Computer After Sleep Mode

Aug 28, 2013

Sometimes when my computer goes to sleep and I reactivate it some of my task bar options are lost

The date & display is no longer present neither is the volume control or my wifi display.

Also when this takes place I can no longer open any programs that are in the task bar I can simply click on them but nothing happens and when I attempt to open task manager it does not work I simply receive a black screen.

The only solution I have found so far is to restart and this solves the problem.

This is a new computer and I have only been using it for two or three days.

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Win 8 Goes To Sleep And Won't Wake Up

Apr 18, 2013

I try hitting the power button, nothing. I have to restart, it takes a long time to read the hd's in bios, then when it restarts there is no network connection, so I need to restart again.

No real pattern to this, sometimes I leave the machine on all night and no problems, other times just a couple hours and it happens.

I am also using a wireless mouse/kb if that makes a difference.

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Maintenance :: Cannot Wake Up From Sleep - Reboots

Jan 24, 2013

Running Win 8 Pro, 64bit. I recently installed an upgrade of my BIOS. At first it took several tries to boot into Windows. That is now solved. What remains is the fact that when I wakeup the system from sleep, it only displays the pre-login screen (greenish, with the tower). It freezes right there. Thinking this might be a display driver issue, I updated it (Radeon HD 6480G). That didn't fix the problem. On some forum I read about a SAM file. My question is: How does it find it when I reboot, but not when the system goes from sleep to wake up? At any rate, how could that be fixed? Also, I don't know how to revert back to a former version of my BIOS. My laptop has an Insyde board, and it went to version F.48, what ever that means.

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Dec 3, 2013

I purchased this laptop (ASUS N550JV) less tan 30 days ago and I've had about 5 BSOD's, all occurring on wake up from sleep.

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Auto Sleep Mode Works But Manual Sleep Not?

Apr 25, 2014

When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.

However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.

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Audio :: No Sound Every Time After Wake From Sleep

Nov 20, 2013

I am on a hp g70-457ca, running the latest updated version of Conexant High Definition SmartAudio 221.

And after I close the lid on battery and it goes to sleep, and I reopen, there is no more audio until I restart. I am running windows 8.1 pro.

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Windows 8 Sleep / Wake / Restart And Shutdown?

Jan 15, 2013

Any magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.

Any option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan.

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Debugging :: BSOD When Trying To Wake From Sleep After Updating To 8.1

Dec 1, 2013

I updated to Windows 8.1 approximately two weeks ago and now when ever I sleep my computer it cannot wake and will instead BSOD.

[URL]

The above link is to a zip file containing the dmp file from the most recent time this happened.

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Debugging :: Crash On Wake From Long Sleep

May 11, 2014

I usually boot my machine in the morning, use it for a bit and then leave for work. After a time, the machine goes to sleep. About 5 or 6 hours latter, WMC wakes the machine to record a TV show. The recording never happens. When I get home, the machine is one but unresponsive with no display. The power button does not shut the machine down. I have to long hold the power button to kill the machine. In addition, if the machine sleeps for a shorter period and I wake it with the mouse, it crashes and restarts. I had to look at a log to find out that the machine restarted because, again, no display.

What I've done:
Updated the BIOS
sfc /scannow (revealed errors)
... /RestoreHealth (fixed errors)
Drive and memory diagnostics
Checked my problem against this forum which revealed other crash at wake threads but I'm not able to interpret the log file...

Attached is my sf debug tool output

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Windows 8 64bit Reboot On Wake From Sleep

Dec 14, 2012

I have the same problems... Win8 64bit reboot on wake from sleep...

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Jan 8, 2014

Asus Zenbook ux301LA, i5 Haswell, Intel graphics HD4400, Win 8.1 x64, 2560x1440 display. It came with Win 8, I updated to 8.1. After wake from sleep the scaling is way off, everything is tiny. So I can't use sleep, must do a full shutdown and restart to get back to normal resolution. Asus does not list any graphics drivers for 8.1, only 8. So I got a generic Intel HD graphics driver update from Intel but it didn't fix the issue.

The other strange thing is that it is time dependent. IOW if I wake it soon after I put it to sleep it restores to the correct resolution state. But if I wait longer it doesn't. I put it to sleep and woke it up multiple times and it seems like the change happens after it has been sleeping for about an hour... although I can't say for sure it is always exactly on that schedule. What could be changing in the system while asleep that would do this?

In a way this isn't a big deal since this thing boots up from full shutdown almost as fast as from sleep. But I had intended to use sleep without a password so I don't have to constantly enter that while home, but keep the password on full start up.

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Windows 8.1 New Build Slow Wake From Sleep?

Mar 16, 2014

When waking my computer from sleep it takes 8 seconds for the screen to come on, then nothing responds for another 25 seconds. I fixed all the errors in event manager, updated the bios, installed all the newest drivers, changed BIOS settings. All to no avail.

All the components (except the MB and CPU) were recycled from my last motherboard which would be ready to go immediately from sleep. My previous build (which ran great) was also Windows 8.1 but the motherboard died. I have no password. The lock screen is disabled. Disabled suspend, and shut off hybrid sleep.

Why the lag? Is there any way to find out what's slowing me down?

MB p8Z77-V Pro
Memory (not on the approved list):
CMX8GX3M2A1600C9 4GIG 2 sticks
CMX8GX3M4A1600C9 2GIG 2 sticks
i7-3770 CPU
BIOS 2104
OS Win 8.1 Pro on a Kingston SSD, data on a Seagate Barracuda ST3000DM001
NVIDIA GeForce GTX 650 Ti BOOST

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Sep 11, 2013

I have a home built HTPC running Windows 8 with Windows Media Center. My sound card is a Silverstone EB01 USB DAC (i.e., it's an external USB device). When the computer wakes from sleep, there is no sound. I can fix this by either (a) unplugging and reconnecting the USB connector or (b) disabling then re-enabling the sound device.

What's worse, it worked perfectly fine under Windows 7.

There are no drivers for this device, it's pure plug'n'play. In case it's relevant, the Device Manager seems to recognise it as a Burr-Brown PCM2072E.

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Jan 30, 2014

My Lenovo U310 is crashing with BSOD every time I wake him up from sleep. ntoskrnl.exe (nt+5a440)

Here are reports from my laptop.

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Dec 14, 2013

my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe

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Sep 16, 2013

Windows 8.1 ... When I close lid of my laptop and open it again the screen is black. Nothing works to get it out of this. I have power options set to "Do nothing" for both On battery and Plugged in.

So I press power button which sends the laptop to Sleep. Then I press it again to wake it up. And this is when I see the BSOD and laptop restarts.

In minidump I see athwnx.sys and ntoskrnl.exe reported.

athwnx.sys is driver for Dell Wireless 1515 minicard (Wifi and BT). Current driver is from Microsoft, version 3.0.1.155, dated 03/05/2013.

Attached is required info created by SF Diagnostic Tool.

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Oct 11, 2013

I've been getting persistent BSOD's when attempting to wake up my computer (Lenovo Twist u230) from sleep. I am also sporadically getting Kernal Data Inpage Error BSOD while using my computer.

My machine is Windows 8, installed from factory with a recent refresh done. SFC /SCANNOW and DISM both come up clean. All of my hardware diagnostics are also clean.

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Apr 8, 2014

I have a lenovo twist running windows 8.1. This computer will be running run fine but will freeze then come right back. It also will not wake up from a sleep at times and the only way to get it back on is to cut all power or hold down the power button until it shuts off. It just started not being able to do some of the windows updates.

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Jun 19, 2014

I've recently completed a PC build:

ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1

Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.

A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.

I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.

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Jun 26, 2014

I recently redid all my windows as it was time to clean everything out. When all was said and done, I only wanted my keyboard to be the only thing that wakes my computer. I've disabled everything (network adapters, etc) and the mouse within device manager. Yet, somehow - my computer is still able to be woken with the mouse. Is there something else that I'm missing? It's a Logitech G500, there is nothing in logitech gaming software I can find about this and it's already disabled in device manager (as well as any other mice that are listed).

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Sep 15, 2014

I have a USB printer connected to an 8.1 system. This printer is shared. I don't like keeping the computer on 24/7 so I set it to sleep.

Is there a way to send a wake command to the system when I want to print? WOL is working on the system. I noticed Homegroup has the option to wake the computer to view shares (and that does work).

If I can't wake the computer before a print job, what is the best practice to conserve energy on a system that is primary used as a print server?

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Jul 3, 2013

Installed new usb keyboard, shows as HID Keyboard Device in device manager, but there is no power management tab. How do I allow the keyboard to wake the computer?

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Disable Mouse Ability To Wake Up Computer?

Mar 31, 2013

my mouse keeps waking my computer from S3 sleep everytime it is slighty moved. I want to disable my mouse's ability to wake up my computer.

Disabling wake-on-usb is not an option as i want to be able to wake up my computer when i press a key on my keyboard.I have tried to check in device manager for the power control options of my mouse.

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Windows 8.1 Disconnects WiFi Every Time Computer Wake Up

Nov 14, 2013

I have Windows 8.1 Pro 64 bit activated using kmspico. For some reason, every time I wake up my computer, it disconnects it from the Wifi and when I try reconnecting it, it won't reconnect, then I had to restart my computer to connect it again successfully. This never happened on the computer's previous Os's.

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