Audio :: Sound Card Not Working After Windows 8.1 Updates
Dec 15, 2013
After the latest lot of Windows Updates for 8.1 my Asus Xonar STX no longer works and I get an error message saying
"an Asus Xonar STX has been detected but the drivers appear to be corrupt, please try reinstalling them."
I have tried uninstalling and reinstalling both the card and drivers and the card is still not working.
It is 100% to do with the latest updates, I have done a system restore to before the updates were applied and my sound card works fine. If I install the updates again, my card stops working, so there is no doubt it is the updates causing the problem.
There are no driver updates for my sound card either, so it's not driver related. I have also seen several other people with different sound cards on other websites reporting the same thing, so the problem is also not unique to me.
Which update is causing it or if there is a work around? I have turned Windows Updates off for now but I don't like having to do this and would rather find a alternative work around or fix.
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Sep 11, 2013
I have a home built HTPC running Windows 8 with Windows Media Center. My sound card is a Silverstone EB01 USB DAC (i.e., it's an external USB device). When the computer wakes from sleep, there is no sound. I can fix this by either (a) unplugging and reconnecting the USB connector or (b) disabling then re-enabling the sound device.
What's worse, it worked perfectly fine under Windows 7.
There are no drivers for this device, it's pure plug'n'play. In case it's relevant, the Device Manager seems to recognise it as a Burr-Brown PCM2072E.
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Aug 10, 2013
My problem is Windows 8 will occasionally BSOD after the sound goes quiet or dead while watching a video or playing a game and I turn off my M-Audio Fast Track Pro in an attempt to recover sound. This is basically a soundcard that is used to record music or MIDI components. It is attached via USB. I have disabled all other soundcards besides the M-Audio.
Im certain the drivers for this device are current and up-to-date. They do state to support Windows 8 on the M-Audio website found at Fast Track Pro Drivers
My tool named "Blue Screen Viewer" shows to have 2 dump files, but I used the "SF_Diagnostic_Tool" as per forum instructions. The zip file has been attached ...
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May 7, 2014
Updated all drivers, realtek, nvidia, amd chipset and bios. Remove everything from USB post and booted without services, disabled network drivers.
When I uninstall the nvidia drivers I dont get that much latency, I do a clean install and using different drivers and it always comes back. I read on this thread that its some interfering with the drivers.
My irq's seem strange the Microsoft acpi compliant system has 511 entry's is the normal?
::System::
Windows 8.1 all updated.
Memory (RAM) 16281 MB
CPU Info AMD FX(tm)-8350 Eight-Core Processor
[Code]....
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Feb 12, 2014
The microphone on this non-brand headset isn't working due to the microphone not showing up under the recording devices. Audio is working for the headset (and anything else that I plug in ), but not the microphone. The green bars do not go up in the audio manager either when I test the microphone. I'd like to use this for teamspeak, but there doesn't seem to be anything that I have found on google to solve this so far, or anything that I've figured out on my end. I have attached a screenshot of what is happening in my audio manager. When any headphones/earphones are plugged into the green jack, they work and sound is audible, however in the audio manager it still says that no headset is plugged in even with them plugged in & working.
- As well, I have a d945gtp motherboard
- I also have an actual sound card in the motherboard ( a soundblaster live sb0060 )..it currently doesn't work at all, and shows up in the device manager as 'multimedia audio controller' with a yellow exclamation mark. If I could get this working instead, that'd be much better too as an alternative fix.
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Jun 30, 2014
I installed windows 8 on my PC 3 days back. The problem i am facing is that it's sound is not working. I heard we don not need to install additional software to make sound working. But this is not working in my case.
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Jul 17, 2014
After i installed windows update, i notice that my audio/sound is not coming up again. I've restarted my system countless time, and is still not coming up. Have checked the drivers and everything is ok but i can't play songs. Have tried using media player and xbox, but it couldn't play any file (xbox is saying 0xc00d11cd (0x8000ffff) error). My laptop brand is DELL inspiron 15R, windows 8
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Nov 9, 2013
Since yesterday I have a problem with my sound.
So when I restart my system everything works fine. After s few minutes videos e.g. on Youtube stop working (keep on buffering but won't play). From that moment on I can't change the system volume and trying will result in crashing the Windows Explorer. After the Explorer restarts some things start to work partially again, e.g. I can change the volume again and streams work for a few seconds each.
However, the Explorer keeps on crashing every few minutes and no multimedia stuff seems to work properly, neither Youtube nor music players like Winamp.
I suspect it is somehow related to my Logitech G35, as the problem came up today after plugging the headset in. However, I use the headset nearly daily for months now .
I guess for now I will just go and try to kill some processes...
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Sep 14, 2013
I have a dual boot Win 7, Win 8 setup. Suddenly the audio has stopped working on Win 8. (Works fine on Win 7) I checked for driver updates, even "installed" an old driver which didn't actually install. The volume control shows its trying to work, puff of green comes and goes at the bottom of the slider.
However I've tried "cleaning" for other concerns and that made a real mess of the setups for several programs. I suppose I could do a refresh but that's equivalent to a re-install..
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May 3, 2014
I bought a Gateway E56R41u to replace my Acer netbook. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Aug 5, 2014
So recently the sound on my machine will randomly stop working- no apps produce sound, Chrome doesn't, not even the system sounds. I posted about this on another forum which told me to check for hardware changes in the device manager, but that doesn't seem to be working, or at least not consistently.
From what I can tell, the sound won't cut out if it's playing. It will only stop when there's nothing playing at all. After that, it just comes back when it feels like it it seems. I've tried updating my sound drivers and everything, nothing is muted, so I'm at a loss.
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Jun 12, 2014
Okay well this happened like 2-3 weeks ago, i have an extremely annoying problem.. The sound of my computer would randomly stop working for some reason.. Not only that, but when i watch youtube the video or any video it won't load and it would literally pause or freeze.
To fix this i would have to disconnect/reconnect my headset or disable/enable my headset through the sound control panel; when i do this, it seems to fix everything, as the sound would come back and the videos would load back up and work normally again, but in 20min or 1hour the same problem would occur again and i would have to do the same process over and over again..
My OS is windows 8.1
And my headset is a Logitech H540
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jan 25, 2014
I just got a BSOD. It happened while i was in a Skype call, listening to music, and about to go into match of League of Legends.
I've actually been getting quite a few of BSOD lately. The one I got before this one was
Kernel_Security_Check_Failure. Which I also got today.
I only seem to get BSOD when I have a sound card installed into my computer. I even bought a new sound card in hope to maybe fix this problem but I still get it. I've tried a few things too, I've even replaced my ram. I actually thought it was my AMD motherboard at first so I completly replaced my mother and cpu to a intel cpu and motherboard and still i get BSOD. The only thing I have not changed out has been my 2 Graphics cards and my SSD. But I didn't start getting BSOD till i either got my SSD or got more ram, I can't remember which. But like I said, I've already completely changed out my ram.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Mar 4, 2013
I have installed windows 8 pro with media center-64bit,on my pc . I think my graphics card is not running, none of my games are running,I think my pc is using onboard graphics .
running win 8 on inteldh55pj motherboard,ati Radeon 5770 graphics card
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Nov 14, 2013
I recently update my Dell Inspiron 15r with an inbuilt ATi Radeon HD 8730M to Windows 8.1. Unfortunately, after the update only the Intel HD card worked. I re-installed the drivers from the Dell website but they did little to solve the problem except fix CCC. Games such as Assassin's Creed Revelations which used to run at 60fps at maxed out settings now stutter at medium to low. I bought this laptop because of its dedicated card and it is a shame it is not working. I have the Windows 8 re-install disk supplied by Dell but I would like to fix this problem rather than shy away from it.
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Mar 21, 2013
BioStar Hi-Fi A85W Socket FM2 Motherboard - ATX, Socket FM2, AMD A85, DDR3 2400 MHz (O.C), SATA III (6Gb/s), RAID, 8-CH Audio, Gigabit LAN, USB 3.0, PCIe 2.0, CrossFireX Ready
AMD A8-Series AD560KWOHJBOX Quad-Core A8-5600K Black Edition APU - 4MB L2 Cache, 3.6GHz, Socket FM2, Radeon HD 7560D (256 Cores), Dual Graphics Ready, DirectX 11, Fan, Unlocked, Retail
Kingston HyperX Red KHX16C9B1R/4 4GB Memory Module - 1600MHz, 9-9-9, DDR3, CL9, 1.65V, Unbuffered
Toshiba HDKPC03 DT01ACA100 1TB Hard Drive - 1TB, 7200 RPM, SATA, 3.5"
Window 8 64 bit.
I recently put this computer together as a cheap media machine. Everything worked. It connected via onboard NIC to the internet, it had sound. No problems.
Then I upgraded by adding another stick of RAM. Same module 4gb. and all hell breaks loose.
I lost lost and internet. Media sound service couldn't start. Said something along the lines that found new hardward. And it wasn't communicating with my NIC card anymore.. I tried updated the drivers. No joy.
I contacted Biostar and asked for an issue. They recommend me to update drives and then reset bios setting to factory defaults. I tried that. No joy.
I then RMA's the vendor and got another mobo. Installed it and it had the same issue. No sound no internet.
Last nite I decided maybe I should just reinstall windows, but now my computer freezes on the bios screen.
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Feb 13, 2014
I recently got a new pair of headphones
And the sound isn't perfect
So I wanted to know if there is a equalizer to change windows sounds is it happens
The in built one isn't great
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Sep 15, 2014
How to enable this? on 8.1
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Nov 16, 2013
it's possible to get sound enhancements on a computer that doesn't have them built in. What I mean by this is when you go to Volume Mixer > (click the audio device) > Enhancements tab, you see things like Bass Boost and Pitch Shift. If a computer doesn't have these options, can I get them to work in order to change the pitch, for example? If it can't be done, what third party application can I use to change the pitch of the audio coming out of the speaker so everything sounds squeaky? Is there a program or setting that does that? Also, the computer had Beats Audio with Beats Audio Control Panel.
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