Audio :: Realtek HD Sound Quit Working After Upgraded To Windows 8.1
May 3, 2014
I bought a Gateway E56R41u to replace my Acer netbook. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?
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Feb 14, 2014
After deciding to give windows 8 another shot and installing windows 8.1 i still stumbled upon the same issue i had before. sound - YouTube In first part of the clip you can hear sound in windows 7 and in second how it sounds in windows 8. While windows 7 sounds perfect, windows 8 has this kind of "in fishtank" sound, not sure how to describe it and also really heavy and loud bass.
Both windows are using the same realtek hd audio drivers. I guess there is something that needs to be either disabled or changed in windows 8, but im not sure where to look for it anymore.
I have been messing around with realtek control panel but no luck so far. Since everything driver related were the same on both windows it's something inside windows 8 that does this.
Windows 8.1 pro / Realtek R273.
Also using usb sound card for headset and realtek for my mic, i can use realtek for both but the issue is still there.
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Dec 29, 2013
I'm having a little problem with my onboard audio, having just installed Windows 8.1 (clean install). I have an Asus P8Z77-V LE PLUS motherboard, which includes a "Realtek - ALC889 8-Channel High Definition Audio CODEC" onboard.
I have installed the latest realtek drivers; R2.73 from the official website.
Now, here's my problem: when I was using Windows 7 on this same machine, I could plug headphones in the front panel connector, as well as speakers in the green back panel connector. This would give me two audio outputs in the device manager/sound list, which was pretty practical and enabled me to output different applications through the speakers or the headphones.
Now, however, there's only one output, irrelevant of whether or not I have two outputs plugged in at the same time. They appear in the device manager as a single device called "speakers" (see picture). Instead of both having separate outputs, they both output exactly the same audio.
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Jun 23, 2014
I downloaded the most recent version of the realtek drivers from toshiba site and i have no sound when plugging in headphones.
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Jul 21, 2013
I have no sound from internet explorer nor do I find a realtek audio driver but how do I know what to download
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Jun 27, 2014
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.
After my first system restore I no longer have any additional restore points, so another restore is not an option.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jun 30, 2014
I installed windows 8 on my PC 3 days back. The problem i am facing is that it's sound is not working. I heard we don not need to install additional software to make sound working. But this is not working in my case.
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Jul 17, 2014
After i installed windows update, i notice that my audio/sound is not coming up again. I've restarted my system countless time, and is still not coming up. Have checked the drivers and everything is ok but i can't play songs. Have tried using media player and xbox, but it couldn't play any file (xbox is saying 0xc00d11cd (0x8000ffff) error). My laptop brand is DELL inspiron 15R, windows 8
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Nov 9, 2013
Since yesterday I have a problem with my sound.
So when I restart my system everything works fine. After s few minutes videos e.g. on Youtube stop working (keep on buffering but won't play). From that moment on I can't change the system volume and trying will result in crashing the Windows Explorer. After the Explorer restarts some things start to work partially again, e.g. I can change the volume again and streams work for a few seconds each.
However, the Explorer keeps on crashing every few minutes and no multimedia stuff seems to work properly, neither Youtube nor music players like Winamp.
I suspect it is somehow related to my Logitech G35, as the problem came up today after plugging the headset in. However, I use the headset nearly daily for months now .
I guess for now I will just go and try to kill some processes...
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Sep 14, 2013
I have a dual boot Win 7, Win 8 setup. Suddenly the audio has stopped working on Win 8. (Works fine on Win 7) I checked for driver updates, even "installed" an old driver which didn't actually install. The volume control shows its trying to work, puff of green comes and goes at the bottom of the slider.
However I've tried "cleaning" for other concerns and that made a real mess of the setups for several programs. I suppose I could do a refresh but that's equivalent to a re-install..
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Dec 15, 2013
After the latest lot of Windows Updates for 8.1 my Asus Xonar STX no longer works and I get an error message saying
"an Asus Xonar STX has been detected but the drivers appear to be corrupt, please try reinstalling them."
I have tried uninstalling and reinstalling both the card and drivers and the card is still not working.
It is 100% to do with the latest updates, I have done a system restore to before the updates were applied and my sound card works fine. If I install the updates again, my card stops working, so there is no doubt it is the updates causing the problem.
There are no driver updates for my sound card either, so it's not driver related. I have also seen several other people with different sound cards on other websites reporting the same thing, so the problem is also not unique to me.
Which update is causing it or if there is a work around? I have turned Windows Updates off for now but I don't like having to do this and would rather find a alternative work around or fix.
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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Jul 6, 2014
I installed Windows 8.1 enterprise on my Dell Inspiron 17R yesterday. Everything seems to be working great, except for one thing. I just noticed that pinch to zoom is no longer working via the touchpad. I came to rely on this feature quite a bit when running Windows 7. There are no issues in device manager, but under Mice it shows PS/2 compatible mouse instead of Synaptics touchpad. How to correct this and get my pinch to zoom back.
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Jan 10, 2014
I have Asus All In One ET2701INKI, the problem is the microphone does not work properly, It has dense distortion and echo, microphone works in other devices very well.
I am using Windows Pro 64 Bit, and I have latest Realtek Driver, I have tried High Definition Audio but again no solution.
I have read that if I choose "Separate all input jacks as independent input devices" from Realtek Audio Manager's Advanced Settings, I am sure the problem will be solved, but I do not have Advanced Settings.
I have only:
Display Icon Notification Window
Enable Auto Pop Up Icon
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Feb 5, 2014
I was unpinning many apps from my start screen. Now when I try to run an app (such as Computer, or Control Panel) it creates an entry on the desktop taskbar, but not on the desktop.
I can't run anything on this Windows 8.0 desktop, except for IE. The only thing I can do with the taskbar icon is close the window.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Aug 5, 2014
So recently the sound on my machine will randomly stop working- no apps produce sound, Chrome doesn't, not even the system sounds. I posted about this on another forum which told me to check for hardware changes in the device manager, but that doesn't seem to be working, or at least not consistently.
From what I can tell, the sound won't cut out if it's playing. It will only stop when there's nothing playing at all. After that, it just comes back when it feels like it it seems. I've tried updating my sound drivers and everything, nothing is muted, so I'm at a loss.
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Jun 12, 2014
Okay well this happened like 2-3 weeks ago, i have an extremely annoying problem.. The sound of my computer would randomly stop working for some reason.. Not only that, but when i watch youtube the video or any video it won't load and it would literally pause or freeze.
To fix this i would have to disconnect/reconnect my headset or disable/enable my headset through the sound control panel; when i do this, it seems to fix everything, as the sound would come back and the videos would load back up and work normally again, but in 20min or 1hour the same problem would occur again and i would have to do the same process over and over again..
My OS is windows 8.1
And my headset is a Logitech H540
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Mar 4, 2013
I bought the Asus Zenbook Touch (ux31a-bhi5t11) yesterday, and the 2 finger scrolling worked fine at first, but a couple hours later it just stopped working. I can scroll using the touch screen, but not the touch pad now. It's brand new, and I haven't touched any of the settings, so I don't know why it would just quit.
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May 28, 2013
So i am going to Reset my PC cause of different issues, and i want to export my Presets i made in Realtek HD Audio Manager, the one you make in the Equalizer and then save. I want to know, where are these save, so i can take them over to a USB drive and after the PC is reseted, i only put them back there, and load them into the Audio Manager.
As example: C:UsersUserAppDataRoamingRealtekEQpreset1.cfg
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Apr 21, 2013
My audio disappeared and stopped working. my audio icon has a red x on it and when i click it it wants to detect problems (it doesn't work).
what should i do? how should I diagnose the audio? I feel like this is hardware problem as it just happened out of the blue. The audio board has a USB connection (which is working) so the connection from it to the mother board is fine.
Installing and updating the driver did nothing. I can't get the device manager to detect the hardware (scanning does nothing).
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Dec 19, 2013
Recently I have upgraded my Lenovo G580 laptop from windows 8 to windows 8.1. After up-gradation Wifi is stop working. I have checked the WIFI device driver(Broadcom 802.11n) in device manger and it is showing working fine but in the Networks section the Wifi is showing disabled.
I am attaching the screen shot of the device driver property and the my network panel.
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May 19, 2014
I have MSI CX480 and i just upgraded to windows 8 from 7.. my function keys are working before but now that i'm in 8 its not working. i already install my drivers but still, its not working..
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May 14, 2013
I upgraded from windows 7 ultimate to windows 8 pro keeping my windows settings, personal files and apps as it is..the upgrading went smooth... but whenever i open IE10 it stops working and says "we're unable to return to..." I even troubleshooted it's performance.... but no luck
Before upgrading i ran the upgrade assistant, and it said inte(r) network connections isn't compatible with the OS... so i completely removed it...then installed Windows 8
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Nov 23, 2013
My autoplay has stopped working on both my sd cards and my dvd drive - this happened in win 8 - and has remained even though I have upgraded to 8.1 - I have set the autoplay settings to ask every time - but still nothing pops up ? - I don't ever remember switching it off ?
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