Audio :: Realtek HD Only Shows One Sound Output At A Time
Dec 29, 2013
I'm having a little problem with my onboard audio, having just installed Windows 8.1 (clean install). I have an Asus P8Z77-V LE PLUS motherboard, which includes a "Realtek - ALC889 8-Channel High Definition Audio CODEC" onboard.
I have installed the latest realtek drivers; R2.73 from the official website.
Now, here's my problem: when I was using Windows 7 on this same machine, I could plug headphones in the front panel connector, as well as speakers in the green back panel connector. This would give me two audio outputs in the device manager/sound list, which was pretty practical and enabled me to output different applications through the speakers or the headphones.
Now, however, there's only one output, irrelevant of whether or not I have two outputs plugged in at the same time. They appear in the device manager as a single device called "speakers" (see picture). Instead of both having separate outputs, they both output exactly the same audio.
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Jan 28, 2014
I successfully got bootcamp to work on my iMac, and the only issue that I have run across is that I do not have any sound whatsoever coming out of my speakers.
The sound icon just remains at the speaker with a red cross, and no matter what I do, I just can't get it to work.
In Device Manager, the sound device that is being used is 'AMD High Definition Audio Device', and I can't seem to find an update for it anywhere. Under the sound area of control panel, if I go to the playback tab it says that the only available playback device is 'AMD HDMI Output', and it says that is "not plugged in".
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Jul 4, 2013
I've bought an HDMI cable to connect my laptop to TV, i've gone into the control panel and checked that "show disabled devices" and "show disconnected devices" are both allowed and still i dont seem to get an option for HDMI for audio. The picture has come through fine, but nothing I do with the audio seems to work.
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May 7, 2013
I have been playing music and watching movies on my Hp pavillion g6 intel core i3 laptop player without any hitch for the past 3month,its pre-installed,the problem now is that,it is playing without audio sound,i navigate to setting,and click on volume icon,it read "DISABLED",and again"No audio output device is installed".
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Feb 14, 2014
After deciding to give windows 8 another shot and installing windows 8.1 i still stumbled upon the same issue i had before. sound - YouTube In first part of the clip you can hear sound in windows 7 and in second how it sounds in windows 8. While windows 7 sounds perfect, windows 8 has this kind of "in fishtank" sound, not sure how to describe it and also really heavy and loud bass.
Both windows are using the same realtek hd audio drivers. I guess there is something that needs to be either disabled or changed in windows 8, but im not sure where to look for it anymore.
I have been messing around with realtek control panel but no luck so far. Since everything driver related were the same on both windows it's something inside windows 8 that does this.
Windows 8.1 pro / Realtek R273.
Also using usb sound card for headset and realtek for my mic, i can use realtek for both but the issue is still there.
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Jun 23, 2014
I downloaded the most recent version of the realtek drivers from toshiba site and i have no sound when plugging in headphones.
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Jul 21, 2013
I have no sound from internet explorer nor do I find a realtek audio driver but how do I know what to download
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May 3, 2014
I bought a Gateway E56R41u to replace my Acer netbook. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?
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Apr 15, 2013
I have a Toshiba Satellite L875-S7110 with Windows 8 that is a few months old now, and had been working fantastic until last night. Windows did an update, and now I have a red X over my sound icon that states "No Audio Output Device is installed."
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Intel(R) Display Audio" and "Realtek High Definition Audio" both listed with the little yellow caution icons on them. I have tried to disable, then enable each of them seperately and both together, which had no effect. I have tried to unistall both of them, restart the laptop, and let the drivers reinstall themselves, to no effect. I have tried downloading the latest drivers from both the Intel and Realtek product sites. The one from Intel seemed to install correctly and asked to restart the computer. There was no positive change to the audio though, stil the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
If I go to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
If I go to Recovery, to try to roll back my updates with System Restore, I get errors on ALL of my restore points with the following message, "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: The specified restore point is missing or corrupt. Try again using another restore point. (0x81000201)"
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Jun 27, 2014
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.
After my first system restore I no longer have any additional restore points, so another restore is not an option.
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Nov 20, 2013
I am on a hp g70-457ca, running the latest updated version of Conexant High Definition SmartAudio 221.
And after I close the lid on battery and it goes to sleep, and I reopen, there is no more audio until I restart. I am running windows 8.1 pro.
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Jun 10, 2013
I have an alienware m14x laptop, which I purchased around 2 years ago. One part of the problem is what speakers I actually have built into the laptop and cannot look for the proper drivers to potentially fix this issue. The other part of the problem lies with windows 8 itself.
Whenever sound comes out of my speakers, (there only being a total of 2 speakers) it only comes out of one of the two speakers at a time. THIS IS CAUSING THE SOUND QUALITY TO BE COMPLETELY TERRIBLE. How to make ALL audio come out of both speakers at the same time.
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Feb 7, 2014
after using Windows 7 Ultimate on my laptop for almost 2 years I decided to upgrade to Windows 8. The first day it was working fine,no problems at all. The other day I disconnected my USB mouse and it would keep on playing the disconnect sound, however, I solved that issue. Recently since yesterday whenever I would start my laptop and login,the windows start up sound won't play. It plays once I connect any one usb device to the laptop, but it will play the default usb connected sound with the latter devices. I ticked the 'play windows sound on start up' at the sound properties.
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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Jan 10, 2014
I have Asus All In One ET2701INKI, the problem is the microphone does not work properly, It has dense distortion and echo, microphone works in other devices very well.
I am using Windows Pro 64 Bit, and I have latest Realtek Driver, I have tried High Definition Audio but again no solution.
I have read that if I choose "Separate all input jacks as independent input devices" from Realtek Audio Manager's Advanced Settings, I am sure the problem will be solved, but I do not have Advanced Settings.
I have only:
Display Icon Notification Window
Enable Auto Pop Up Icon
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Feb 24, 2014
Well, things went on until noon yesterday, but suddenly My PC takes no audio input or gives any output.
I have tried reinstalling driver, checking mute button, checking Cables etc, none of the audio devices work on my PC which work in other devices.
On opening realtek audio manager and playing auto test, Nothing plays, and going to control Panel -> Sound, and playing the test tone, I get this error:
Just as an additional info, I reinstalled AVG Internet Security 14 yesterday, and probably the audio was working till then. Once AVG was installed and the system got restarted, a system Update was triggered automatically, if that has got anything to do with my problem.
P.S. I could not use system restore as well, I get the following error:
Also, I come to know by googling that The Audio and System restore problems come in combos frequently.
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Feb 5, 2014
...for SELECT programs? For example, I like to game with headphones on, I listen to music with headphones on and more. I don't like to unplug them every time I'm done, that's too confusing and more importantly, I FORGET ALL THE TIME. play my "Free Alarm Clock" through the speakers despite having headphones plugged in. I use it not only to wake up but also to remind me of other daily things.
I'm not looking for something to play sound through headphones and speakers simultaneously. That would defeat the purpose.
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May 28, 2013
So i am going to Reset my PC cause of different issues, and i want to export my Presets i made in Realtek HD Audio Manager, the one you make in the Equalizer and then save. I want to know, where are these save, so i can take them over to a USB drive and after the PC is reseted, i only put them back there, and load them into the Audio Manager.
As example: C:UsersUserAppDataRoamingRealtekEQpreset1.cfg
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Apr 21, 2013
My audio disappeared and stopped working. my audio icon has a red x on it and when i click it it wants to detect problems (it doesn't work).
what should i do? how should I diagnose the audio? I feel like this is hardware problem as it just happened out of the blue. The audio board has a USB connection (which is working) so the connection from it to the mother board is fine.
Installing and updating the driver did nothing. I can't get the device manager to detect the hardware (scanning does nothing).
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jul 30, 2013
The main reason I want to use WMP is because it has playcounts, so after I have copied some media files I can see what hasn't been watched/listened too (going through my dvd collection and converting to digital) ....
A lot of files are on my old machine (Mac) so I copy them over and correct the metadata to make sure it's correct, few hours later I look at wmp shows the file size as 0 bytes (actual file is correct in explorer) ....
Is there anything I can do to avoid this (rebuilding library loses playcounts so don't want to keep doing this)? Or should I totally ignore playcounts and use the new metro style video app?
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Mar 12, 2014
I just bought a new pc and received it today, and i plugged my headset in to check if i hear audio from both speakers and headset but its not working. When i plug my headset in i only hear audio from my headset and not the speakers. Ive been googling and found something about it but with the newest realtek hd audio i dont have the Playback Device there, only the Recording Device. In this picture it has both the playback and recording device.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Aug 11, 2013
On a relative's HP laptop running Windows 8, she had a problem where burned CD-R audio discs showed up as empty and wouldn't play, no matter what program you used. This was odd, because it's the SAME CD-ROM DRIVE that was used to burn them. Immediately I suspected some kind of driver issue, so I uninstalled the default driver and then rebooted. When Windows automatically reconfigured/loaded the CD-ROM drive, the PC was finally able to see and use the media that had been burned on its own CD/DVD drive. Launching WMP resulted in music being played.
However... I'm still seeing an issue that has me perplexed. When looking at an audio CD-R or commercial audio CD in the DVD/CD-ROM drive, it always shows as containing 0 bytes. You can still see the track ".cda" files listed, which individually show a minimum of 1K size in the file listing display. Oddly, checking those files individually actually results in 2K shown for the details. I completely understand why 0 bytes free would show because the CD was finalized, but shouldn't the amount of bytes occupied by audio media show up with a particular byte count?
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Jun 18, 2013
I need to use StereoMix and my headphones built in mic at the same time. The problem is IF StereoMix is enabled, only the PC's internal Mic is activated. I cannot activate my headphones mic unless i disable the StereoMix device first.
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Jul 22, 2014
It's definitely not a hardware problem as one minute it's all working, then it suddenly stops. I've tried everything. My sound card drivers are all up to date, it also happens at the same time as youtube videos stop playing on google chrome (despite them loading), windows media player is unable to play and an error occured on youtube on firefox.
However after a few hours it finally lets me on the "configure speakers" setting and I click test and it begins to play sounds again, from then on it plays sound and loads videos.
Edit: When I click "test" it tells me "The device is being used by another application. Please close any devices that are playing audio to this device and then try again."
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