Audio :: No Sound For About 5 Minutes - HDMI Audio In Some Sort Of Suspended Mode
Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Jan 28, 2014
I successfully got bootcamp to work on my iMac, and the only issue that I have run across is that I do not have any sound whatsoever coming out of my speakers.
The sound icon just remains at the speaker with a red cross, and no matter what I do, I just can't get it to work.
In Device Manager, the sound device that is being used is 'AMD High Definition Audio Device', and I can't seem to find an update for it anywhere. Under the sound area of control panel, if I go to the playback tab it says that the only available playback device is 'AMD HDMI Output', and it says that is "not plugged in".
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Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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Mar 8, 2014
As the title says, I've tried connecting my TV to my computer with an HDMI cable, and the video part works, but no sound plays. When I checked the list of playback devices, the TV appeared (as shown below), but it apparently cannot play sound.
I don't think I know anything beyond what I've posted,
Also, as a side note - I am completely unable to interact with any of these objects - I cannot set something as a default device; there is no response when I do it, and disabling the audio device only works until current sources of sound (like videos) are restarted.
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Apr 19, 2013
I just bought a new laptop and tried the HDMI, but there is no audio and the image is poor.
It's an Asus X501A with Pentium 2020M Ivy Bridge and Intel HD Graphics.
I tried changing the output resolution, to tweak the audio properties, etc.
No success.
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Jul 4, 2013
I've bought an HDMI cable to connect my laptop to TV, i've gone into the control panel and checked that "show disabled devices" and "show disconnected devices" are both allowed and still i dont seem to get an option for HDMI for audio. The picture has come through fine, but nothing I do with the audio seems to work.
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Aug 15, 2014
I have a Asus N750JV. My problem is that when I want to play a movie on the Smart samsung tv with my HDMI cable the video is perfect but the sound is still playing from my laptop instead of the tv.
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Jun 17, 2013
Basic Specs
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
Cable is plugged inCable has been tested on backup laptopCable connected to HDTVVideo is fineNo Audio
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix.
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Dec 18, 2012
Recently upgraded my Dell Latitude E6420 to Windows 8.
When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.
Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".
I've tried updating various drivers, but to no avail.
Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M
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Jan 2, 2014
My friend connected an external monitor to his Sony laptop using an HDMI cable. The problem is that there is no audio from the external monitor speakers. The sound still comes out of the laptop speakers. When I look in Playback Devices, I see what appears to be the speakers as a device (can't remember exactly what is was called, but it was a somewhat vague name like "audio device"), and I've tried various settings, yet I can't get sound from the speakers.
So my question is, does an HDMI connection on a monitor support audio, or does he need to get a audio cable and use the green audio jack that is on the monitor, which I thought was just needed with the VGA connector.
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Jan 9, 2013
I recently upgraded from W7 to Windows 8, and now my HDMI audio is acting up.
I have only ever used my Samsung TV as a monitor. When switching from headset to tv audio I used to click the sound icon and select "set as default"
Now I CANNOT select "digital audio (HDMI)" from playback devices, as it is grayed out, and says "not plugged in"
Strangest part is that if I restart my computer, it works just fine, and then somewhere from 30 minutes to 2h it suddenly stops working. It doesn't seem to matter what I am doing, watching a movie on VLC, netflix, or even just working on a speadsheet.
Also noteworthy: girlfriend has exactly the same computer, same problem!
I've tried updating/(un)installing the latest drivers from AMD, and Realtek, as well as re-installing windows.
Windows 7 64 (upgraded to Windows 8 64)
AMD FX 8120 8 core processor
AMD Radeon HD 7670 2 GB
Aspire M3450
Samsung 46" LCD TV
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Nov 23, 2012
I'm getting no sound after resuming from S1 sleep mode in Windows 8 and the only way to fix this is to either physically unplug the audio cable and plug it back in or restart the computer. I tried the audio troubleshooter and it could not find any problems and there is nothing to fix. I need to reconnect the audio cable every time the computer wakes up from sleep unless I restart the computer. I have an EVGA X58 motherboard with a Realtek ALC889 audio chip. I'm using the latest R2.70 audio driver from EVGA which is the same version as on the Realtek website.
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Oct 23, 2013
I just want to clarify that this didn't occur before updating to windows 8.1. Before the update my sound would switch between the tv and the laptop speakers automatically when as I unplug and plug in my hdmi cable. Now, I put my laptop to sleep when not in use or when transporting for obvious reasons and I really don't want to have to reboot every time I connect my tv.
Now my problem is, every time I plug in my tv, I get the usual switch over but the audio never gets to the tv. It shows up as usual in the playback devices and is the default. I'm not sure if it's drivers and ASUS doesn't have any audio drivers up for windows 8.1. I have read that this is a common problem with everyone. I'm not sure what else to do other than go through a lengthy process to backup and factory install my laptop back to 8 or wait for updated drivers.
The laptop: ASUS K55A w/ 8gb ram and upgraded wireless card.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Jul 13, 2013
I have two displays, an HDTV connected through HDMI and an older LCD connected via DVI. All my audio comes through the TV. In fact, I've disabled the on board audio device on the motherboard. I noticed that the Audio tab in the Catalyst Control Center says "Your displays do not support audio.", but it shows my Panasonic TV in the Playback devices. The playback does work, but I get weird mutes.If I go full screen in Youtube or Netflix the sound mutes for like 30 seconds. When i anything (change tabs in Chrome, click a link, move windows around in a VM) on the other display, the sound mutes for 30 seconds. I basically am unable to do anything on my other display while something is streaming.
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Nov 11, 2013
Windows 8.1, Toshiba Satellite L745
It was originally windows 7, then I upgrade to 8, then the 8.1 preview evaluation copy. I think I started having sound issues when I went to 8.1. I will play for a couple minutes then cut out. If I pause for a few seconds then play the sound works for a few more minutes. The sound works fine when I'm using HDMI to the television or on headset. Could there be a hardware/motherboard issue since it's the speakers that are cutting out? Could it be an 8.1 issue?
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Jul 22, 2014
It's definitely not a hardware problem as one minute it's all working, then it suddenly stops. I've tried everything. My sound card drivers are all up to date, it also happens at the same time as youtube videos stop playing on google chrome (despite them loading), windows media player is unable to play and an error occured on youtube on firefox.
However after a few hours it finally lets me on the "configure speakers" setting and I click test and it begins to play sounds again, from then on it plays sound and loads videos.
Edit: When I click "test" it tells me "The device is being used by another application. Please close any devices that are playing audio to this device and then try again."
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Jun 12, 2014
Latest version of Windows 8 This will take a while A few months ago Windows 8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here. Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence. Potential issues that were checked. Check audio device issue not present one or more audio services isn't running issue not present audio device is disabled issue not present I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK. Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly. Using most recent driver - Rollback is disabled. I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones). Someone suggested checking my sound card - don't know how to do that. One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.
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Jul 2, 2013
Yesterday, I bought a pair of Samson Studio GT studio monitors. which connect to my computer via USB. However, I'm only getting sound out of one monitor/speaker, that would be the right side with the power cable. I've checked the speaker wires and made sure they were hooked up correctly for polarity. There are no drivers for these speakers on SamsonTech.com. Windows sees everything correctly, as these speakers have a built in audio interface for audio production, which is what I do.
This is definitely not an issue with the speakers, because I managed to hook up my computer to the speakers'/monitors' aux RCA inputs and got sound out of BOTH speakers! What is most interesting is that headphone output from from the SPEAKERS/MONITORS functions the same in both cases. (One case with audio out the right speaker, the other case with audio out of both). However, these speakers (I'm just going to call them that from now on) have two headphone outputs. When hooked up via USB, and when listening on headphones, the phone output to the right only outputs right channel audio, and the left only outputs left channel audio. But when hooked up via the RCA inputs, both headphone outs put out as stereo.
I suspect there is something within my Windows 8 installation that's screwy. I can use these via the RCA inputs coming from my PC's sound card, but I would like to get this working via USB, as mentioned earlier, these speakers have an built in audio interface that I want to use.
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Jun 16, 2013
I've just gotten this Desktop recently with windows 8 pre-installed.
I've started to notice that sounds fades in and out with both video games and videos, such as youtube, etc. I haven't noticed it with windows media player yet but it seems to be happening very often with the game Guild Wars 2. I believe it's not related to the game, considering youtube is also affected.
I have a razer black widow keyboard that's plugged into my desktop and my headset is plugged into the keyboard, if that's relevant.
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Nov 9, 2012
I have read quite many posts so far regarding this issue in Windows 8. It Looks like they have overlooked the Sound skipping problem during playback on different programs and codecs. Whenever one uses Media Player, Spotify or any other audio programs the Sound skipps and crackles. It comes to the point when this is unlistenable any more. My System is definitely strong enough for handling Windows 8 Pro. I've been trying to use different methods like compatibility installations , playback modifications , drivers etc. but nothing works. When the system goes in high latency then the sound skipps. Do we need to wait for 64bit proper drivers for Windows 8 update or is there any other solution ?
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Oct 21, 2013
I want to stream my music and videos from my laptop to my smart tv via Wi-Fi so I can listen through my surround sound system.
I cannot seem to do it through the music and video apps in win 8.1
how to set the apps to stream to DLNA devices?
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Oct 7, 2013
When I play a video in metro ie no sound could be heard but yesterday there was (hibernation). The beginning of the problem was that I had one video opened with sound then paused it opened in new tab second video with no sound while in the first there still was.
So far i restarted the computer and reinstalled adobe flash player googled a lot and not found anything.
I was looking for a way to reinstall metro ie but that didn't work as well(no info) but even though i can uninstall it.
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Mar 21, 2013
BioStar Hi-Fi A85W Socket FM2 Motherboard - ATX, Socket FM2, AMD A85, DDR3 2400 MHz (O.C), SATA III (6Gb/s), RAID, 8-CH Audio, Gigabit LAN, USB 3.0, PCIe 2.0, CrossFireX Ready
AMD A8-Series AD560KWOHJBOX Quad-Core A8-5600K Black Edition APU - 4MB L2 Cache, 3.6GHz, Socket FM2, Radeon HD 7560D (256 Cores), Dual Graphics Ready, DirectX 11, Fan, Unlocked, Retail
Kingston HyperX Red KHX16C9B1R/4 4GB Memory Module - 1600MHz, 9-9-9, DDR3, CL9, 1.65V, Unbuffered
Toshiba HDKPC03 DT01ACA100 1TB Hard Drive - 1TB, 7200 RPM, SATA, 3.5"
Window 8 64 bit.
I recently put this computer together as a cheap media machine. Everything worked. It connected via onboard NIC to the internet, it had sound. No problems.
Then I upgraded by adding another stick of RAM. Same module 4gb. and all hell breaks loose.
I lost lost and internet. Media sound service couldn't start. Said something along the lines that found new hardward. And it wasn't communicating with my NIC card anymore.. I tried updated the drivers. No joy.
I contacted Biostar and asked for an issue. They recommend me to update drives and then reset bios setting to factory defaults. I tried that. No joy.
I then RMA's the vendor and got another mobo. Installed it and it had the same issue. No sound no internet.
Last nite I decided maybe I should just reinstall windows, but now my computer freezes on the bios screen.
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I have the latest Creative driver on here for Win 7 64bit, and I'm not getting any sound.
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Nov 29, 2013
I have a 60 inch smart tv samsung the sound is not as clear as i would like so i am thinking of a sound bar, but where to start i.e., the size .has it got to match the size of the tv has it got to be the same make as the tv ?
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Sep 18, 2013
How to completely uninstall SRS Premium Sound? I cant find it in add/remove programs, and when I click on the icon from the app search, nothing happens. It doesn't even appear in the control panel. But I know it's having an effect because it's exaggerating the lows of my audio - around 100hz.
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Oct 5, 2013
I have tried to record from a website with both Audacity and WavePad, but they can only record via the speakers, and of course this is not what I want - so how can I record directly??
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