Audio :: Can't Play Sound On TV Through HDMI - ASUS Windows 8.1
Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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Aug 15, 2014
I have a Asus N750JV. My problem is that when I want to play a movie on the Smart samsung tv with my HDMI cable the video is perfect but the sound is still playing from my laptop instead of the tv.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Jan 28, 2014
I successfully got bootcamp to work on my iMac, and the only issue that I have run across is that I do not have any sound whatsoever coming out of my speakers.
The sound icon just remains at the speaker with a red cross, and no matter what I do, I just can't get it to work.
In Device Manager, the sound device that is being used is 'AMD High Definition Audio Device', and I can't seem to find an update for it anywhere. Under the sound area of control panel, if I go to the playback tab it says that the only available playback device is 'AMD HDMI Output', and it says that is "not plugged in".
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Mar 8, 2014
As the title says, I've tried connecting my TV to my computer with an HDMI cable, and the video part works, but no sound plays. When I checked the list of playback devices, the TV appeared (as shown below), but it apparently cannot play sound.
I don't think I know anything beyond what I've posted,
Also, as a side note - I am completely unable to interact with any of these objects - I cannot set something as a default device; there is no response when I do it, and disabling the audio device only works until current sources of sound (like videos) are restarted.
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Apr 19, 2013
I just bought a new laptop and tried the HDMI, but there is no audio and the image is poor.
It's an Asus X501A with Pentium 2020M Ivy Bridge and Intel HD Graphics.
I tried changing the output resolution, to tweak the audio properties, etc.
No success.
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Jul 4, 2013
I've bought an HDMI cable to connect my laptop to TV, i've gone into the control panel and checked that "show disabled devices" and "show disconnected devices" are both allowed and still i dont seem to get an option for HDMI for audio. The picture has come through fine, but nothing I do with the audio seems to work.
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Apr 28, 2014
My new HP Pavilion with MS Win 8.1 includes all of the default MS Win sound files. I cannot access them to play for all users (family use with no password on accounts).
REQUEST: I would like a 'How-To' on both accessing and getting MS Win 8.1 default or any sound file them to play during a particular system event.
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Jan 8, 2014
I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).
My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.
Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?
There was one on download.com but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.
The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.
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Jul 17, 2013
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver.
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Jun 17, 2013
Basic Specs
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
Cable is plugged inCable has been tested on backup laptopCable connected to HDTVVideo is fineNo Audio
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix.
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Dec 18, 2012
Recently upgraded my Dell Latitude E6420 to Windows 8.
When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.
Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".
I've tried updating various drivers, but to no avail.
Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M
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Jan 2, 2014
My friend connected an external monitor to his Sony laptop using an HDMI cable. The problem is that there is no audio from the external monitor speakers. The sound still comes out of the laptop speakers. When I look in Playback Devices, I see what appears to be the speakers as a device (can't remember exactly what is was called, but it was a somewhat vague name like "audio device"), and I've tried various settings, yet I can't get sound from the speakers.
So my question is, does an HDMI connection on a monitor support audio, or does he need to get a audio cable and use the green audio jack that is on the monitor, which I thought was just needed with the VGA connector.
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Jan 9, 2013
I recently upgraded from W7 to Windows 8, and now my HDMI audio is acting up.
I have only ever used my Samsung TV as a monitor. When switching from headset to tv audio I used to click the sound icon and select "set as default"
Now I CANNOT select "digital audio (HDMI)" from playback devices, as it is grayed out, and says "not plugged in"
Strangest part is that if I restart my computer, it works just fine, and then somewhere from 30 minutes to 2h it suddenly stops working. It doesn't seem to matter what I am doing, watching a movie on VLC, netflix, or even just working on a speadsheet.
Also noteworthy: girlfriend has exactly the same computer, same problem!
I've tried updating/(un)installing the latest drivers from AMD, and Realtek, as well as re-installing windows.
Windows 7 64 (upgraded to Windows 8 64)
AMD FX 8120 8 core processor
AMD Radeon HD 7670 2 GB
Aspire M3450
Samsung 46" LCD TV
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Oct 9, 2013
I have an ASUS s550C running windows 8 and my HDMI to my 32" RCA flatscreen doesn't work anymore. The cable works fine with the xbox, correct tv modes, but now as soon as I plug in the HDMI to the Ultrabook the Ultrabooks screen goes black and the tv screen says unsupported. I have tried extended, 2nd screen only, and all screen settings, 720/1080I etc.
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Oct 23, 2013
I just want to clarify that this didn't occur before updating to windows 8.1. Before the update my sound would switch between the tv and the laptop speakers automatically when as I unplug and plug in my hdmi cable. Now, I put my laptop to sleep when not in use or when transporting for obvious reasons and I really don't want to have to reboot every time I connect my tv.
Now my problem is, every time I plug in my tv, I get the usual switch over but the audio never gets to the tv. It shows up as usual in the playback devices and is the default. I'm not sure if it's drivers and ASUS doesn't have any audio drivers up for windows 8.1. I have read that this is a common problem with everyone. I'm not sure what else to do other than go through a lengthy process to backup and factory install my laptop back to 8 or wait for updated drivers.
The laptop: ASUS K55A w/ 8gb ram and upgraded wireless card.
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Feb 19, 2014
I sometimes plug in my LCD TV via HDMI cable to my laptop. I use it as a second monitor. The sound used to go to the TV as well. However, I inadvertently deleted the sound "profile" for the external monitor and I can't get it back. (I've attached a screen shot showing where the other profiles are, but missing the external monitor one).
How do I restore it so that when I plug in the HDMI cable the sound will go to the external monitor?
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jul 13, 2013
I have two displays, an HDTV connected through HDMI and an older LCD connected via DVI. All my audio comes through the TV. In fact, I've disabled the on board audio device on the motherboard. I noticed that the Audio tab in the Catalyst Control Center says "Your displays do not support audio.", but it shows my Panasonic TV in the Playback devices. The playback does work, but I get weird mutes.If I go full screen in Youtube or Netflix the sound mutes for like 30 seconds. When i anything (change tabs in Chrome, click a link, move windows around in a VM) on the other display, the sound mutes for 30 seconds. I basically am unable to do anything on my other display while something is streaming.
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Jul 18, 2014
I have no sound on my Lenovo Laptop.
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.30GHz 782/100mhz.) I
have Windows 8 64 bit. I have looked up this no sound problem on googgle and tried all recommendation to no avail. My audio card is not showing it has an issue. I have tried a headset and I am unable to hear any sound. I can play any videos on my computer but no sound. I can play YouTube on Chrome (no sound) but cant play YouTube in Firefox as it errors out This just happened this week - I don't know why. I don't remember downloading anything and I did not install any new software.
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Nov 12, 2013
Okay so I haven't gotten a proper BSOD since the computer doesn't actually power down, the screen just goes black and the speakers play a buzzing sound. It doesn't happen too often and if it does it usually seems to be within a few hours of turning the computer on (I leave it running unless I go away for a day or so). Seems to me the problem could be just about anything from the PSU to the GPU to the software.
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Apr 20, 2013
I just purchased a new laptop 3 days ago with windows 8 and I am trying to export my movies onto itunes but they won't import. Previously on my older laptop I was running windows vista and the movie files played on itunes. They were mp4 files. I went onto the set defaults for programs and tried un-checking the mp4 box on the program "Video" which I think may be the reason I can't export them onto itunes but the box won't un-check.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Apr 15, 2014
I have an Asus laptop with Windows 8. I got it last August and until last week I haven't had any problems with it. Last week, my sound stopped working. It shows that the sound is up all the way on speakers and system sounds, but I am only able to get sound when I plug my headphones into the headphone jack.
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Jan 14, 2014
Got a new computer with Windows 8. I put a music CD in the D drive. Nothing happens. I click on DVD RW Drive (D), and it shows the tracks on the CD. I check Track 1, go up to Music Tools and click Play. A play button appears but it doesn't work.
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Oct 16, 2013
I have video's/ movies and all of a sudden my windows media will not play the file. It will however will play the audio but no picture.
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May 3, 2013
I have a startup video I like and have it set up to start fine in win 7 with task scheduler. In win 8 I follow the same procedure to create a basic task and it does not work. very simply :
1. create basic task
2.name it - I name it
3. trigger - I choose daily
4. daily- I choose the time
5. Action- start a program
6. start a program-now this works in win 7 fine-I browse to the video I want to play and select it. the video is set up to open with jetaudio and when I manually go to the the video and double click it the video opens fine and plays with jet audio.
7. finish-click finish
now I think I am done so I test it with 'run' and first win 8 asks how do I want to open it...jet audio, adobe, internet explorer, etc...I know I have this file type and as a matter of fact all video file defaulted to jet audio. so why it is asking this in win 8 is beyond me. it does not do this in win 7. so anyway I click jetaudio-now jetaudio starts but does not play the video. its crazy because when I go directly to the video file in 'my videos' double click it and jetaudio opens and plays the video file.
is it me or is it win 8 scheduler?
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Sep 15, 2014
I just installed the Shark007 Codecs and reboot the PC. Because, I need to play.MKV video files. I didn't change that plugin settings. Now when I play the AVI video files which has dual audio (two languages), now Windows Media player automatically playing both audio sounds.
When I search on the internet, I found that setting Haali as the AVI splitter in the AVI tab will fix it. Unfortunately, in my situation, it didn't work. After I choose Haali splitter, it shows "Windows media player encountered a problem while playing the file" error.
So how do I disable 2nd audio auto playback?
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