Windows Media Will Not Play Video Files Properly - No Picture Just Audio

Oct 16, 2013

I have video's/ movies and all of a sudden my windows media will not play the file. It will however will play the audio but no picture.

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Audio :: How To Play MKV Video Files - Windows Media Player Shark007 Codecs

Sep 15, 2014

I just installed the Shark007 Codecs and reboot the PC. Because, I need to play.MKV video files. I didn't change that plugin settings. Now when I play the AVI video files which has dual audio (two languages), now Windows Media player automatically playing both audio sounds.

When I search on the internet, I found that setting Haali as the AVI splitter in the AVI tab will fix it. Unfortunately, in my situation, it didn't work. After I choose Haali splitter, it shows "Windows media player encountered a problem while playing the file" error.

So how do I disable 2nd audio auto playback?

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W8 With Media Center Fails To Play VOB Video

Jun 19, 2013

I added Media Center feature and tried to play VOB video. I double clicked the file and the Windows Media Player said there is no video in the library. I added it to the library but still no avail. What could be wrong with this Windows 8 or add-on WMC?

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Audio :: Video Sound But No Picture?

Sep 7, 2013

Got my new WIN 8 pc set up (see below). webcam videos (AVI) play fine. Digital camera videos (MOV) play fine. The issue is with MPG videos. They have sound but no picture. These are videos originally on VHS, burned to DVD and then copied to hard drive. They play fine on WIN 7, but not WIN 8. When I open them with WMP, I have sound, but no picture. When I open them with VIDEO, I get the error: "That item was encoded in a format that is not supported by your version of Windows." Do I need third-party software to view these correctly?
64 BIT

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Win 8 - Jet Audio Starts But Does Not Play The Video?

May 3, 2013

I have a startup video I like and have it set up to start fine in win 7 with task scheduler. In win 8 I follow the same procedure to create a basic task and it does not work. very simply :

1. create basic task it - I name it

3. trigger - I choose daily

4. daily- I choose the time

5. Action- start a program

6. start a program-now this works in win 7 fine-I browse to the video I want to play and select it. the video is set up to open with jetaudio and when I manually go to the the video and double click it the video opens fine and plays with jet audio.

7. finish-click finish

now I think I am done so I test it with 'run' and first win 8 asks how do I want to open it...jet audio, adobe, internet explorer, etc...I know I have this file type and as a matter of fact all video file defaulted to jet audio. so why it is asking this in win 8 is beyond me. it does not do this in win 7. so anyway I click jetaudio-now jetaudio starts but does not play the video. its crazy because when I go directly to the video file in 'my videos' double click it and jetaudio opens and plays the video file.

is it me or is it win 8 scheduler?

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Logitech Email Video Files Don't Play On 64-Bit Windows 8

Sep 1, 2013

I recently clean installed the 64-bit version of Windows 8 on my computer. The software I use on a daily basis works properly on it, but I do have a question about one thing.

I have a couple of old Logitech e-mail videos. (They're at least a dozen years old, possibly a little older. They're in Logitech's proprietary format, to the best of my knowledge, and cannot be converted to AVI or some other video format.)

Ever since installing the 64-bit version of Windows 8, I cannot play these files. They have played properly on the 32-bit version, as well as previous versions of Windows.

I've tried troubleshooting it and using various compatibility modes, with no success. So, how I can play these files.

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Cant Play Any MPG Video Files

Nov 18, 2012

When I click play nothing happens sound comes perfect but no movie...

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Audio :: Laptop Produces Squeaking Sound When Play Music Or Video

Apr 30, 2013

My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..

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Cannot Play Video Of Any Format - Screen Turn Green And Audio Played

Feb 22, 2014

Recently I discovered on my HP ENVY m6 Laptop with Windows 8,

That when I was trying to watch a Lecture slide on Youtube for class that the Video would not play.

I was using FireFox web browser and the video started, turned green and the audio played but no video.

So Next I tried a different video and got the same result.

Then I tried Internet Explorer, and found that it was also having this issue.

Then Chrome and the same issue.

Next I wanted to find out if it was a problem with watching video online or all videos,

So I went to my library and pulled up a video that is on my hard drive

and tried to watch it using Windows Media Player and got the same result, the audio plays but no video.

I have run a scan with Norton 360 and found nothing, as well as a scan will MalwareBytes.

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Audio :: Windows 8 Laptop - Can't Play MP4 Files On ITunes

Apr 20, 2013

I just purchased a new laptop 3 days ago with windows 8 and I am trying to export my movies onto itunes but they won't import. Previously on my older laptop I was running windows vista and the movie files played on itunes. They were mp4 files. I went onto the set defaults for programs and tried un-checking the mp4 box on the program "Video" which I think may be the reason I can't export them onto itunes but the box won't un-check.

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Audio :: Windows Sound Files Exist But Cannot Access / Play

Apr 28, 2014

My new HP Pavilion with MS Win 8.1 includes all of the default MS Win sound files. I cannot access them to play for all users (family use with no password on accounts).

REQUEST: I would like a 'How-To' on both accessing and getting MS Win 8.1 default or any sound file them to play during a particular system event.

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Audio :: How To Play APE Sound Files In WMP 12 64bit

Jan 8, 2014

I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).

My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.

Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?

There was one on but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.

The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.

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Windows 8 App Video Won't Play?

Jan 31, 2013

Whenever i try to play video in a windows 8 app I get an error or the video just loads forever... however everything else about apps work just cannot play videos inside apps

here are some images of what happens


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Windows 8 / Unable To Play Video

Apr 4, 2014

i had been using video.........but for the last few days i was not able to play video....using the icon selected frm windows 8 start menu.....and its not able to update......

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Audio :: HD Audio Driver Not Working Properly

Oct 21, 2013

In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!

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AVI Video Poor Picture

Dec 3, 2013

Recently i noticed most .avi videos have poor picture quality on Windows Media Player in Windows 8.1 Pro 64bit. Jagged lines around the images in the videos. Very few .avi i have play fine,movies .avi which do not on Windows Media Player.

When i play these same .avi videos in Cyberlink PowerDVD the picture is good.

I have tried resetting Windows Media Player through troubleshooting but this did not work at all.

I have most recent video drivers for my graphics card which is NVIDIA GeForce GTX 650 Ti SSC.

I have posted both images of each player to see what i mean.

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.wmv File Won't Play On Windows 8 Media Player 12

Apr 18, 2013

I have .wmv files that play perfectly fine on Windows 7 Windows Media Player 12. However, I have tried them on two different computers that are Windows 8. They simply won't play. The error I keep receiving is: "can't play because the items file format isn't supported. Check the store to see if this is available there."

At first I thought it was missing a codec pack, but I tried download the Windows 8 codec and that didn't work.

I do not understand how the .wmv files play on Windows 7 Media Player 12 and now on Windows 8 Media Player. It is just one .wmv file either. These .wmv files need to be available for Windows 8 users.

Again, multiple .wmv files play on Windows 7, but not on two different Windows 8 computers.

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Windows Media Player - Some Downloaded AVI Won't Play

Mar 30, 2013

Where to start? WMPlayer first. I have downloaded, several times, tv episodes. Which are AVI. Some play in the player, some don't.

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Windows 8 Kiosk - Tap To Play Media Application

May 15, 2014

I have a Windows 8 Kiosk running and would like to have a video playing on it all the time. However, I want someone to be able to tap the screen to play it. The video ends and has to be tapped to be played again. And the screen is locked on this video only, so a client couldn't access any other part of the computer.

Is that something that I should be looking into some sort of media playing OS or is there any application that could do this task?

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Can't Play Videos On Windows Media Player

Apr 2, 2013

After upgrading to win 8, all of my videos were being played through x-box video app. I clicked one of my videos and changed the default to win media player and now this window appears when I try to open a video.

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Media Center - Not Able To Play DVD With Win 8?

Dec 12, 2012

why can't i play dvd with win 8?

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Audio Driver Not Working Properly In Windows 8.1

Jan 2, 2014

I've created a Windows 8.1 partition separate to the original Windows 7 install. The manufacturer, Acer says the model is supported for the Win 8 upgrade. I did it on a second partition and simply installed the W8 drivers from their website. It uses Dolby Digital Audio V4. It sounds poor on Win 8 though, on the occasion that I boot back into Win 7 the difference is like night and day. Any icons in the try, apps etc. appear to be properly installed and loaded in Win 8 yet the audio quality from the speaker and with a headset is still degraded.

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Audio :: Sound Stutters When Streaming Video Or Audio Online

Jul 27, 2013

When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound

I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.

When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.

It doesn't happen when playing music in iTunes or watching videos from my hard drive.

That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.

I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.

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Windows Media Player - Video Is Unwatchable?

Nov 18, 2012

I have dowloaded some videos from BBC iplayer to play via WMP, when I open the file the media usage rights are downloaded ok but the video is unwatchable.

If there is no sound the picture is fine bt as soon as there is any sound white and grey squares appear and the whole picture is jerky and distorted..(but the sound is ok)

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Windows Media Player 12 - Video Lagging As HD

Dec 27, 2013

I am having problems with my Windows Media Player 12 on my Windows 8.1 Enterprise PC, when I publish a video from my JVC Everio HD Camcorder (Model NO.: GZ-HM300SEK).

Every time I click to play a video and when I skip the video along.. the image freezes for 2 seconds and it continues with a stutter. I am guessing that the PC doesn't handle a bit of HD specs (if I am right).

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Audio :: Speakers Not Detected Properly?

Mar 30, 2013

I am using windows 8 pro x64 with an asus P8P67 LE motherboard and have a 5.1 sound system. I installed win 8 fresh and the audio was working fine. One time when I booted up, the audio sounded off. The sound was only coming out of the front left speaker. I did the speaker test within win 8 and the realtek menu. The front right speaker is being detected as the subwoofer and the rest are fine. It's the only speaker not working properly so it's like having two subs. I tried setting it to stereo, 2.1, speaker fill, ect... with the same results. I have not messed with wiring or software. Sometimes it would go back to normal but then do it again randomly. In the end, I reinstalled win 8 and it worked fine. Then suddenly, it happened again. The only difference this time is that it will not go back to normal by itself. It seems to be stuck on this "setting". I did do some research but I guess I didn't do it well enough because I could not find an answer that would work. Again, it worked fine in win 7 and sometimes in Windows 8. I have checked the wires to make sure nothing has changed and that they are connected well and they are fine. I tried changing the speaker settings and speaker fill but with no results. I don't know what else to try.

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Audio :: Can't Play Sound On TV Through HDMI - ASUS Windows 8.1

Aug 16, 2014

I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.

note that I have scoured the forums and have tried all of the basic suggestions that people have given:

-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date

I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)

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Audio :: Audio / Video Randomly Dies?

Jul 23, 2014

I've had this laptop over a year now, and just recently I've noticed when I leave it on a while and come back, either the audio of the entire laptop will die, or online videos just won't play. After restarting it goes back to normal until a few hours later when it happens again. I'm not sure what to do here.

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Windows 8.1 - MP4 Files Won't Play In WMP?

Nov 3, 2013

I have some mp4 files(movies 1080p) that worked fine on Windows 8. Now I have windows 8.1 and my files won't play in WMP, nor the metro version called "media player" and it causes Itunes to crash.

I had win 8, upgrades to preview, then to 8.1

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Audio :: New USB Desktop Speakers - Can't Properly Control Volume

Sep 15, 2014

I recently purchased the Polk Hampden Speakers. For some reason, the manual volume control built into the speakers themselves doesn't affect the volume level. The only way I can adjust the volume is by using my computers volume control software (the little white speaker in the bottom left of Windows 7/8). I am fairly certain the hardware volume control isn't broken, because when I first plugged them in ( a week or 2 ago) they worked fine. It wasn't until I disconnected/reconnected everything from my computer when I installed a new desk that this problem started.

However, even the software volume control isn't working properly either. In particular, when I go into the mixer to see the volume levels for each application, if I adjust the main "Device - speaker volume" it won't alter the specific applications volumes accordingly. Like, I can reduce the main - device speaker volume all the way to zero (not muted) and the applications will still have the same volume level as they did before I adjusted it.

Finally, even my keyboard bindings to the volume control are whacky. I can still adjust the "main - device speaker" volume with the keyboard, however since this "main - device speaker" volume no longer influences the individual application speaker volume level it is pointless to do so.

I have tried disabling all other sound drivers/sound hardware, but it doesn't work.

I have tried uninstalling/re-installing the USB drivers for the Hampdens which didn't work.

I have tried restarting the Microsoft Services responsible for audio output recognition which didn't work.

I have tried downloading the audio drivers specific for my motherboard, but that didn't work.

Additionally, applications sometimes don't recognize the speakers. If I start the application before turning on the speakers the application won't recognize the speakers unless I cycle through the speaker output modes (the little button under the volume knob) and get back to USB mode. Otherwise, I have to completely restart the application. This issue isn't as big of a problem as the manual volume control not affecting the volume output of the speakers.

I have tried uninstalling all my audio devices/drivers, but this doesn't seem to work. They just instantly re-install it appears.

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Audio :: Driver Working Properly But There Is No Sound Output?

Jul 20, 2014

My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:

Under this situation, when I open Window Media Player, this problem will occur:

I am sure that my sound drivers are working properly:

When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):

I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?

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