Logitech Email Video Files Don't Play On 64-Bit Windows 8
Sep 1, 2013
I recently clean installed the 64-bit version of Windows 8 on my computer. The software I use on a daily basis works properly on it, but I do have a question about one thing.
I have a couple of old Logitech e-mail videos. (They're at least a dozen years old, possibly a little older. They're in Logitech's proprietary format, to the best of my knowledge, and cannot be converted to AVI or some other video format.)
Ever since installing the 64-bit version of Windows 8, I cannot play these files. They have played properly on the 32-bit version, as well as previous versions of Windows.
I've tried troubleshooting it and using various compatibility modes, with no success. So, how I can play these files.
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Nov 18, 2012
When I click play nothing happens sound comes perfect but no movie...
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Oct 16, 2013
I have video's/ movies and all of a sudden my windows media will not play the file. It will however will play the audio but no picture.
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Sep 15, 2014
I just installed the Shark007 Codecs and reboot the PC. Because, I need to play.MKV video files. I didn't change that plugin settings. Now when I play the AVI video files which has dual audio (two languages), now Windows Media player automatically playing both audio sounds.
When I search on the internet, I found that setting Haali as the AVI splitter in the AVI tab will fix it. Unfortunately, in my situation, it didn't work. After I choose Haali splitter, it shows "Windows media player encountered a problem while playing the file" error.
So how do I disable 2nd audio auto playback?
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Jan 31, 2013
Whenever i try to play video in a windows 8 app I get an error or the video just loads forever... however everything else about apps work just cannot play videos inside apps
here are some images of what happens
[URL]
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Apr 4, 2014
i had been using video.........but for the last few days i was not able to play video....using the icon selected frm windows 8 start menu.....and its not able to update......
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May 3, 2013
I have a startup video I like and have it set up to start fine in win 7 with task scheduler. In win 8 I follow the same procedure to create a basic task and it does not work. very simply :
1. create basic task
2.name it - I name it
3. trigger - I choose daily
4. daily- I choose the time
5. Action- start a program
6. start a program-now this works in win 7 fine-I browse to the video I want to play and select it. the video is set up to open with jetaudio and when I manually go to the the video and double click it the video opens fine and plays with jet audio.
7. finish-click finish
now I think I am done so I test it with 'run' and first win 8 asks how do I want to open it...jet audio, adobe, internet explorer, etc...I know I have this file type and as a matter of fact all video file defaulted to jet audio. so why it is asking this in win 8 is beyond me. it does not do this in win 7. so anyway I click jetaudio-now jetaudio starts but does not play the video. its crazy because when I go directly to the video file in 'my videos' double click it and jetaudio opens and plays the video file.
is it me or is it win 8 scheduler?
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Jun 19, 2013
I added Media Center feature and tried to play VOB video. I double clicked the file and the Windows Media Player said there is no video in the library. I added it to the library but still no avail. What could be wrong with this Windows 8 or add-on WMC?
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Feb 22, 2014
Recently I discovered on my HP ENVY m6 Laptop with Windows 8,
That when I was trying to watch a Lecture slide on Youtube for class that the Video would not play.
I was using FireFox web browser and the video started, turned green and the audio played but no video.
So Next I tried a different video and got the same result.
Then I tried Internet Explorer, and found that it was also having this issue.
Then Chrome and the same issue.
Next I wanted to find out if it was a problem with watching video online or all videos,
So I went to my library and pulled up a video that is on my hard drive
and tried to watch it using Windows Media Player and got the same result, the audio plays but no video.
I have run a scan with Norton 360 and found nothing, as well as a scan will MalwareBytes.
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Nov 3, 2013
I have some mp4 files(movies 1080p) that worked fine on Windows 8. Now I have windows 8.1 and my files won't play in WMP, nor the metro version called "media player" and it causes Itunes to crash.
I had win 8, upgrades to preview, then to 8.1
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Aug 1, 2014
Latest updates installed, Windows 8.1 Windows Media Player will not play AVI files. All other file types work fine. Windows Movie Maker won't recognize them either.
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Apr 20, 2013
I just purchased a new laptop 3 days ago with windows 8 and I am trying to export my movies onto itunes but they won't import. Previously on my older laptop I was running windows vista and the movie files played on itunes. They were mp4 files. I went onto the set defaults for programs and tried un-checking the mp4 box on the program "Video" which I think may be the reason I can't export them onto itunes but the box won't un-check.
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Apr 28, 2014
My new HP Pavilion with MS Win 8.1 includes all of the default MS Win sound files. I cannot access them to play for all users (family use with no password on accounts).
REQUEST: I would like a 'How-To' on both accessing and getting MS Win 8.1 default or any sound file them to play during a particular system event.
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Jul 2, 2012
I just decided to turn loose Windows 8 RP on "bare metal" here as opposed to a VM. I didn't even bother to mess with video under a VM, but with the bare metal install, I've run into some trouble.
At first, media player didn't seem to play anything, including .wmv files. Messing around, I unchecked the "Direct X acceleration" box and that allowed it to play .wmv files. However, it still won't play .mp4 files -- no video, just sound, and Media Player will hang trying to exit.
It did this with a clean install with only the Windows supplied video driver. My video card has been obsoleted by AMD now (HD 4200 chipset) and I couldn't use the new Windows 8 preview driver package, but I did try installing the AMD 12.4 driver in Win7 compatibility mode. That worked fine it seems, but it still won't play .mp4 files. Turning the Direct X acceleration back on still kills .wmv playback as well.
Win7, both x64 and 32-bit played .mp4 files fine right out of the box on this machine.
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Jan 8, 2014
I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).
My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.
Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?
There was one on download.com but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.
The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.
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Apr 20, 2013
I got all my windows mail files transferred to my new pc with Windows 8. Since they are in Vista Windows mail format I cannot open them. There does not seem to be an app for this. What I can use to view the contents?
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Apr 17, 2013
I have been using Movie Maker in Windows 8 to edit video (MP4 H.264) files. How to burn movie to disc. I have dvd burner software but can't load movie to it. How I might do this? If not possible any alternative video editor/burner software.
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Jul 12, 2013
I can seem to delete or empty the file of my deleted or junk emails. I can individually do them by clicking the trash button, but then they go to the trash and I can empty that unless I go through each one. I don't have time to do this on 50-100 emails a day! I can empty through outlook but they are still in my windows 8 mail!
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Nov 17, 2013
Whenever I try to burn a video dvd or an ISO file through Nero burning ROM or Nero Express, at the time of giving burn command it shows cancelled by the user where as burning data DVD or CD through the same procedure is no problem at all. This problem had started with Nero 2014 Platinum v15.0.03400 Final & is still persisting with Nero 2014 Platinum v15.0.03500 Final, Nero 2014 Platinum v15.0.02500 Final shows no such behaviour.
Also some patches to make some apps work do not open properly but if I try the same one in safe mode they run smoothly I've tried to run them by putting the anti virus & smart screen off but all in vain.The rest of the apps in the Nero suite are working absolutely fine. I'm using windows 8 Pro 64 bit version with i7 3rd generation processor & 16 gb Ram.
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May 25, 2014
I just got my new laptop, it came without an OS, so I installed Windows 8.1 Pro.
I've only got BSOD so far when:
-Recording Counter-Strike Source with either NVIDIA Shadowplay, Fraps or Bandicam. It happens allmost instantly after starting recording (about 15-30 seconds).
.Just playing Asphalt 8: Airborne (from the store). One time I got BSOD almost instantly, another time I played for a couple of minutes before I exited the game myself.
I did not get BSOD when:
-Playing Counter-Strike Source and using Skype (and not recording).
-Recording Arma 3 (recorded for 1 hour).
These are the erros I've been able to capture (when playing CSS and recording):
BUGCODE_USB_DRIVER
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
KERNEL_SECURITY_CHECK_FAILURE
PFN_LIST_CORRUPT
KMODE_EXEPTION_NOT_HANDLED (win32k.sys)
KMODE_EXEPTION_NOT_HANDLED
MEMORY_MANAGEMENT
And I also did ran Memtest86+ twice: [URL] ....
The archives are from dm log collector and SF_Diagnostic_Tool
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Oct 28, 2013
I'm having problems where I can't see my video thumbnails on Windows 8.1 Preview, also - I don't know which ones I'm going to click at and play. Is there a way to solve this problem, so I can see my video thumbnails, just an icon with an white paper as an background of the icons.
The image below is the problem I'm having at the moment which I can't see the video thumbnails, just an icon with a white paper background:
The video thumbnails works alright in Windows 7 Home Premium that we used to have.
Windows 8.1 Enterprise Preview (I'm going to have a full version soon).
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Jul 31, 2014
I have a toshiba satellite p75-a7200 with windows 8. When I hook up my logitech z 2300 speakers it sounds like crap. Logitech z 2300 speakers are very good speakers so this should not be happening. When I hook up my logitech z 2300 speakers to my iphone or my old dell laptop it sounds good like it should. So this makes me think that their is a Windows 8 setting that is messing up my speakers. What settings in Windows 8 do I need to change my make my speakers sound good?
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Nov 28, 2012
Just updated from windows 7 to 8, on a Mac using bootcamp. Now my logitech wireless keyboard won't work - windows seems to recognize it but I can't type anything. My wireless mouse is being recognized and works fine. Can't find any updates or fixes on any site, including logitech.
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Dec 31, 2012
I have been trying (without success) to transfer my e-mail folder files from my old computer (Dell Inspiron 530 using Vista) to my new computer (Sony Vaio using Windows 8). The transfer is from Windows Mail to Windows Live Mail.
The recommended method on the old machine using a flash drive is as follows: File-Export-Messages-Microsoft Windows Mail-Select Folder (K:New Folder)-Next-Select Folders-Next.
At this point the folders should transfer to the flash drive. Unfortunately I keep getting and error message that says that "Export did complete successfully and Windows Mail was unable to export all messages" - (in fact only a few messages were transferred) The message then goes onto say that " your disk may not have enough space (it is a 32GB flash drive and has more than enough space!) or that some messages may be corrupted. Run disk clean-up or delete some files and try again". I have done this without improvement.
Another approach that was recommended was to find all of the e-mail files (.eml files) and copy them to the new computer via the flash drive. I can copy them to the flash drive without problem but am not sure how/where to import them into the C: drive of the new computer.
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Feb 5, 2014
I bought this laptop October-13 with Windows 8 preinstalled. It had a few hiccups after the first month, but its just been getting worse and worse. Sometimes it will just freeze, other times it will freeze and BSOD. And its always a kernel_data_inpage_error. It happens pretty much while doing anything else then playing games, especially when playing video, be it streaming or local files.
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Nov 26, 2012
After installing Windows 8 over Windows 7 on a Dell computer all worked well except for the Logitech wireless keyboard. When the shifted number keys were struck they printed an ASCII letter rather than their normal character. I substituted a USB keyboard with the same result. I have found no way to make the shifted number keys work correctly on this computer with Windows 8 installed. After restoring Windows 7, all worked correctly again. Am I alone with this problem? I would like to reinstall Windows 8.
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Dec 22, 2013
On my old Win 7 and Win Vista and Win XP laptops I've had no problems opening and viewing my old MPEG-2 video files. My new laptop running Win 8.1 will not allow me to view them.
Windows Media Player will only recognize them as audio files - not video - though the sound will play. Real Player is the same - the application will open and begin playing a file but only as audio file. I've tried the built in Toshiba media player and it shows errors and won't open the files at all.
Again - these are conforming MPEG-2 NTSC 760X480 video file (old analog home movies) captured using an ATI video card dongle to connect to my video source and an old version of capture application ULead Video Studio. These files conform in every way to MPEG-2 standard/format and will run on all of our PC EXCEPT the new one running Win 8.
I bought and loaded a video editing application from Corel and it will open and play these files perfectly so why won't Win Media Player and Real Player recognize them when running behind Windows 8?
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Dec 18, 2012
before purchasing I wanted to confirm if Logitech C110 webcam is compatible with Windows 8. I could not ensure the compatibility from Logitech website.
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Oct 15, 2013
I have recently upgraded to windows 8. I was previously using a logitech mk320 mouse/keyboard and experiencing the same issues. So I purchased the new K330 setup that is windows 8 compatible, but again same issues. A little less frequently, but same issues.
Basically the keyboard will randomly have a 3 to 15 second delay when typing. To make it worse when it does finally pick up it leaves out letters making it very hard to type anything. Secondly the mouse will also randomly be very choppy. Not completely unresponsive, but skip over large sections of the screen. It's almost like the batteries are dying, but I have replace them 2 times now with fresh ones.
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Jul 24, 2014
I just bought my new PC, and i got a problem with it: My Logitech K350 Wireless Keyboard randomly stops responding or sending keystrokes to the PC, its likes it lags or disconnects randomly, its very weird. I installed latest drivers, did plug in/out the receiver from different ports to others with no luck.
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