Audio :: Windows 8 Laptop - Can't Play MP4 Files On ITunes
Apr 20, 2013
I just purchased a new laptop 3 days ago with windows 8 and I am trying to export my movies onto itunes but they won't import. Previously on my older laptop I was running windows vista and the movie files played on itunes. They were mp4 files. I went onto the set defaults for programs and tried un-checking the mp4 box on the program "Video" which I think may be the reason I can't export them onto itunes but the box won't un-check.
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Aug 19, 2014
I have an online course where the audio/video files are in itune store, but everytime I click on the link, it said itmss protocol is not registered in Windows, so the only solution seems to download/install iTunes for Windows. I'm trying to use VLC for all my audio/video files, so if I can avoid installing iTunes and still be able to download and watch the course video/audio, would be ideal.
Here are my questions:
- how can I visit itune store and check which free video/audio files are available to download. The ideal would be just click on the link, but everytime I tried that, the FF responded that does not know how to handle it.
- what's the format used by apple for audio/video files in itune store?
- supposed that I could download the video/audio files from itune store, is it possible to play with VLC?
My environment:
- Windows 8.1 pro
- VLC 2.1.3
- 6GB RAM
- intel i3 CPU
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Apr 28, 2014
My new HP Pavilion with MS Win 8.1 includes all of the default MS Win sound files. I cannot access them to play for all users (family use with no password on accounts).
REQUEST: I would like a 'How-To' on both accessing and getting MS Win 8.1 default or any sound file them to play during a particular system event.
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Oct 16, 2013
I have video's/ movies and all of a sudden my windows media will not play the file. It will however will play the audio but no picture.
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Jan 8, 2014
I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).
My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.
Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?
There was one on download.com but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.
The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.
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Sep 15, 2014
I just installed the Shark007 Codecs and reboot the PC. Because, I need to play.MKV video files. I didn't change that plugin settings. Now when I play the AVI video files which has dual audio (two languages), now Windows Media player automatically playing both audio sounds.
When I search on the internet, I found that setting Haali as the AVI splitter in the AVI tab will fix it. Unfortunately, in my situation, it didn't work. After I choose Haali splitter, it shows "Windows media player encountered a problem while playing the file" error.
So how do I disable 2nd audio auto playback?
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Jul 17, 2013
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver.
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Feb 10, 2014
I want to Make the audio Play in Headphone as well as laptop speaker at the same time. How to achieve this?
Is it Possible to play one application (example: VLC Player) with laptop loudspeaker and another application (Example: Windows Media Player) via Headphone at the same time ? without each sound interfering?
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Aug 5, 2013
Is there a version of Itunes that's compatible with Windows 8? I've installed Version 11.0.4, which is supposed to be compatible, several times, but it just won't run.
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Nov 7, 2012
If iTunes is launched with User A account, when I switch to user B account on the same machine, iTunes music is stopped and I would like music continue...like in Windows 7....
Is it possible to indicate to iTunes to not be suspended when user switch and continue to play music in background ?
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Dec 14, 2013
I recently updated to a HP laptop with windows 8 and downloaded iTunes and transferred my music over which I can open and play, however when I try to go the iTunes store I get "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I never get any notification and I can't work out the problem, I have uninstalled and re-installed and still have the same issue.
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Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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Nov 3, 2013
I have some mp4 files(movies 1080p) that worked fine on Windows 8. Now I have windows 8.1 and my files won't play in WMP, nor the metro version called "media player" and it causes Itunes to crash.
I had win 8, upgrades to preview, then to 8.1
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Jan 14, 2014
Got a new computer with Windows 8. I put a music CD in the D drive. Nothing happens. I click on DVD RW Drive (D), and it shows the tracks on the CD. I check Track 1, go up to Music Tools and click Play. A play button appears but it doesn't work.
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May 3, 2013
I have a startup video I like and have it set up to start fine in win 7 with task scheduler. In win 8 I follow the same procedure to create a basic task and it does not work. very simply :
1. create basic task
2.name it - I name it
3. trigger - I choose daily
4. daily- I choose the time
5. Action- start a program
6. start a program-now this works in win 7 fine-I browse to the video I want to play and select it. the video is set up to open with jetaudio and when I manually go to the the video and double click it the video opens fine and plays with jet audio.
7. finish-click finish
now I think I am done so I test it with 'run' and first win 8 asks how do I want to open it...jet audio, adobe, internet explorer, etc...I know I have this file type and as a matter of fact all video file defaulted to jet audio. so why it is asking this in win 8 is beyond me. it does not do this in win 7. so anyway I click jetaudio-now jetaudio starts but does not play the video. its crazy because when I go directly to the video file in 'my videos' double click it and jetaudio opens and plays the video file.
is it me or is it win 8 scheduler?
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Aug 1, 2014
Latest updates installed, Windows 8.1 Windows Media Player will not play AVI files. All other file types work fine. Windows Movie Maker won't recognize them either.
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Sep 1, 2013
I recently clean installed the 64-bit version of Windows 8 on my computer. The software I use on a daily basis works properly on it, but I do have a question about one thing.
I have a couple of old Logitech e-mail videos. (They're at least a dozen years old, possibly a little older. They're in Logitech's proprietary format, to the best of my knowledge, and cannot be converted to AVI or some other video format.)
Ever since installing the 64-bit version of Windows 8, I cannot play these files. They have played properly on the 32-bit version, as well as previous versions of Windows.
I've tried troubleshooting it and using various compatibility modes, with no success. So, how I can play these files.
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Sep 15, 2014
I seem to have some Audio files that whatever I do seem always to play in the order 1,10, 11...2,20,21... etc instead of 1,2,3,.. etc
I've got the file names in the correct sequence -- it only happens on a few albums bit it's mega annoying since if I'm playing an Audiobook in a Car I obviously want the tracks to be in the CORRECT sequence.
Here's an example of what a music app shows the order - and from MP3Vtag you can see the filenames are in the correct sequence.
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Jul 1, 2014
I recently got a new desktop and that is the only problem that I have. I like to go on Skype and then play music/game sounds through the speakers, but on my audio devices list, it only shows up Speakers/Headphones. I know that the Realtek HD Audio Manager would let me split them up, but when I download that, all I get is some worthless Dell Audio thing (picture at the bottom) that barely has any options. So, is there anything I can do about this? I don't know how specific to be, so if you need more information, just say so.
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Nov 18, 2012
When I click play nothing happens sound comes perfect but no movie...
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Aug 29, 2014
I listen to my music on Winamp, yet when I'm using any other program that plays some sound effect (for example, playing some online game on Google Chrome), every time the game makes a bit of a loud sound effect, for a second or so, the music lowers itself for that second, then goes back to its normal volume.
I'm assuming this is some default option that is auto-enabled in Windows 8, since Windows XP never used to do this.
What option do I need to disable so all programs playing sound will not interfere and lower other programs' volume down?
It other words, what option do I need to disable so all the sounds play at an exact same level at all times?
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Feb 22, 2014
Recently I discovered on my HP ENVY m6 Laptop with Windows 8,
That when I was trying to watch a Lecture slide on Youtube for class that the Video would not play.
I was using FireFox web browser and the video started, turned green and the audio played but no video.
So Next I tried a different video and got the same result.
Then I tried Internet Explorer, and found that it was also having this issue.
Then Chrome and the same issue.
Next I wanted to find out if it was a problem with watching video online or all videos,
So I went to my library and pulled up a video that is on my hard drive
and tried to watch it using Windows Media Player and got the same result, the audio plays but no video.
I have run a scan with Norton 360 and found nothing, as well as a scan will MalwareBytes.
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Jul 2, 2012
I just decided to turn loose Windows 8 RP on "bare metal" here as opposed to a VM. I didn't even bother to mess with video under a VM, but with the bare metal install, I've run into some trouble.
At first, media player didn't seem to play anything, including .wmv files. Messing around, I unchecked the "Direct X acceleration" box and that allowed it to play .wmv files. However, it still won't play .mp4 files -- no video, just sound, and Media Player will hang trying to exit.
It did this with a clean install with only the Windows supplied video driver. My video card has been obsoleted by AMD now (HD 4200 chipset) and I couldn't use the new Windows 8 preview driver package, but I did try installing the AMD 12.4 driver in Win7 compatibility mode. That worked fine it seems, but it still won't play .mp4 files. Turning the Direct X acceleration back on still kills .wmv playback as well.
Win7, both x64 and 32-bit played .mp4 files fine right out of the box on this machine.
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Jul 18, 2014
I have no sound on my Lenovo Laptop.
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.30GHz 782/100mhz.) I
have Windows 8 64 bit. I have looked up this no sound problem on googgle and tried all recommendation to no avail. My audio card is not showing it has an issue. I have tried a headset and I am unable to hear any sound. I can play any videos on my computer but no sound. I can play YouTube on Chrome (no sound) but cant play YouTube in Firefox as it errors out This just happened this week - I don't know why. I don't remember downloading anything and I did not install any new software.
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Nov 13, 2013
I have a problem with my fresh install of Windows 8.1. In the settings menu I have enabled the option to play a slideshow on the lockscreen and that when my PC is inactive it will show the lock screen instead of turning off the screen. For testing purposes I have set the screen turn off timer to 1 minute, but here's what happens:
After that one minute, the screen will dim slightly for a brief moment as if it wants to turn off the screen/go to the lockscreen slideshow. Then one minute later, it will do the exact thing again. Like it's being waked the second it wants to turn off the screen.
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May 25, 2014
I just got my new laptop, it came without an OS, so I installed Windows 8.1 Pro.
I've only got BSOD so far when:
-Recording Counter-Strike Source with either NVIDIA Shadowplay, Fraps or Bandicam. It happens allmost instantly after starting recording (about 15-30 seconds).
.Just playing Asphalt 8: Airborne (from the store). One time I got BSOD almost instantly, another time I played for a couple of minutes before I exited the game myself.
I did not get BSOD when:
-Playing Counter-Strike Source and using Skype (and not recording).
-Recording Arma 3 (recorded for 1 hour).
These are the erros I've been able to capture (when playing CSS and recording):
BUGCODE_USB_DRIVER
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
KERNEL_SECURITY_CHECK_FAILURE
PFN_LIST_CORRUPT
KMODE_EXEPTION_NOT_HANDLED (win32k.sys)
KMODE_EXEPTION_NOT_HANDLED
MEMORY_MANAGEMENT
And I also did ran Memtest86+ twice: [URL] ....
The archives are from dm log collector and SF_Diagnostic_Tool
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Jan 27, 2014
Windows 8.1. I can't see mp4 files with file explorer or itunes.
They are there. This is on a hard drive &/or on a sd card on a phone. All other files seem ok
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Nov 26, 2012
I recently installed Windows 8 and have noticed that at some point the tags stopped displaying in Windows Explorer for media files such as mp3 and m4b.
This affects my collection of Music and Audio books that I had to perform a big resue operation on.
I can't sort them according to the tags that had been set in iTunes or mp3 tagger. This has always worked previously and the tags have displayed fine.
It's just empty where the tag should be, even for files which I know are tagged, and where the tag displayed previously, in Windows Explorer.
I am running sfc /scannow for good measure, but is this a known Windows 8 problem, perhaps? Any tips for getting the tags to display again? I don't fancy doing this sorting on a file-by-file basis, it would take a week....
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Aug 16, 2014
I have been having an issue recently with my Windows 8 HP laptop where it'll just stop playing videos (whether if streamed through the internet such as you tube or if played on the actual computer as a downloaded video) or the sound for said videos just won't play. The problem can usually be temporarily fixed by restarting my computer but it gets annoying to restart my computer constantly because a video is not playing or the sound is not working so I am trying to see if there is a permanent solution. Adobe flash player is up to date and the problem has been occurring before and after I updated flash player.
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Oct 18, 2013
Ever since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
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