Audio :: Audio Over HDMI Cable Not Working - HDMI Cable Not Plugged
Jun 17, 2013
Basic Specs
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
Cable is plugged inCable has been tested on backup laptopCable connected to HDTVVideo is fineNo Audio
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix.
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Mar 8, 2014
As the title says, I've tried connecting my TV to my computer with an HDMI cable, and the video part works, but no sound plays. When I checked the list of playback devices, the TV appeared (as shown below), but it apparently cannot play sound.
I don't think I know anything beyond what I've posted,
Also, as a side note - I am completely unable to interact with any of these objects - I cannot set something as a default device; there is no response when I do it, and disabling the audio device only works until current sources of sound (like videos) are restarted.
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Dec 18, 2012
Recently upgraded my Dell Latitude E6420 to Windows 8.
When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.
Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".
I've tried updating various drivers, but to no avail.
Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M
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Jan 9, 2013
I recently upgraded from W7 to Windows 8, and now my HDMI audio is acting up.
I have only ever used my Samsung TV as a monitor. When switching from headset to tv audio I used to click the sound icon and select "set as default"
Now I CANNOT select "digital audio (HDMI)" from playback devices, as it is grayed out, and says "not plugged in"
Strangest part is that if I restart my computer, it works just fine, and then somewhere from 30 minutes to 2h it suddenly stops working. It doesn't seem to matter what I am doing, watching a movie on VLC, netflix, or even just working on a speadsheet.
Also noteworthy: girlfriend has exactly the same computer, same problem!
I've tried updating/(un)installing the latest drivers from AMD, and Realtek, as well as re-installing windows.
Windows 7 64 (upgraded to Windows 8 64)
AMD FX 8120 8 core processor
AMD Radeon HD 7670 2 GB
Aspire M3450
Samsung 46" LCD TV
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Mar 9, 2014
I recently purchased a RCA HDTV ,I am trying to get the sound working from my TV. However I can't because it says "not plugged in" ....
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Jan 28, 2014
I successfully got bootcamp to work on my iMac, and the only issue that I have run across is that I do not have any sound whatsoever coming out of my speakers.
The sound icon just remains at the speaker with a red cross, and no matter what I do, I just can't get it to work.
In Device Manager, the sound device that is being used is 'AMD High Definition Audio Device', and I can't seem to find an update for it anywhere. Under the sound area of control panel, if I go to the playback tab it says that the only available playback device is 'AMD HDMI Output', and it says that is "not plugged in".
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Mar 25, 2014
I have a AMD 5650 that shows a black bar that is 1 inch on the left and right and about .5 inches on the bottom on HDMI. I've used the drivers that Microsoft provided and also beta drivers from AMD from Febuary 2014, nothing seems to work. I've taken a picture, I've underlined where the back bars are in red.
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Feb 19, 2014
I sometimes plug in my LCD TV via HDMI cable to my laptop. I use it as a second monitor. The sound used to go to the TV as well. However, I inadvertently deleted the sound "profile" for the external monitor and I can't get it back. (I've attached a screen shot showing where the other profiles are, but missing the external monitor one).
How do I restore it so that when I plug in the HDMI cable the sound will go to the external monitor?
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Jan 2, 2014
My friend connected an external monitor to his Sony laptop using an HDMI cable. The problem is that there is no audio from the external monitor speakers. The sound still comes out of the laptop speakers. When I look in Playback Devices, I see what appears to be the speakers as a device (can't remember exactly what is was called, but it was a somewhat vague name like "audio device"), and I've tried various settings, yet I can't get sound from the speakers.
So my question is, does an HDMI connection on a monitor support audio, or does he need to get a audio cable and use the green audio jack that is on the monitor, which I thought was just needed with the VGA connector.
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Oct 23, 2013
I just want to clarify that this didn't occur before updating to windows 8.1. Before the update my sound would switch between the tv and the laptop speakers automatically when as I unplug and plug in my hdmi cable. Now, I put my laptop to sleep when not in use or when transporting for obvious reasons and I really don't want to have to reboot every time I connect my tv.
Now my problem is, every time I plug in my tv, I get the usual switch over but the audio never gets to the tv. It shows up as usual in the playback devices and is the default. I'm not sure if it's drivers and ASUS doesn't have any audio drivers up for windows 8.1. I have read that this is a common problem with everyone. I'm not sure what else to do other than go through a lengthy process to backup and factory install my laptop back to 8 or wait for updated drivers.
The laptop: ASUS K55A w/ 8gb ram and upgraded wireless card.
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Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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Apr 19, 2013
I just bought a new laptop and tried the HDMI, but there is no audio and the image is poor.
It's an Asus X501A with Pentium 2020M Ivy Bridge and Intel HD Graphics.
I tried changing the output resolution, to tweak the audio properties, etc.
No success.
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Jul 13, 2013
I have two displays, an HDTV connected through HDMI and an older LCD connected via DVI. All my audio comes through the TV. In fact, I've disabled the on board audio device on the motherboard. I noticed that the Audio tab in the Catalyst Control Center says "Your displays do not support audio.", but it shows my Panasonic TV in the Playback devices. The playback does work, but I get weird mutes.If I go full screen in Youtube or Netflix the sound mutes for like 30 seconds. When i anything (change tabs in Chrome, click a link, move windows around in a VM) on the other display, the sound mutes for 30 seconds. I basically am unable to do anything on my other display while something is streaming.
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Jul 4, 2013
I've bought an HDMI cable to connect my laptop to TV, i've gone into the control panel and checked that "show disabled devices" and "show disconnected devices" are both allowed and still i dont seem to get an option for HDMI for audio. The picture has come through fine, but nothing I do with the audio seems to work.
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Jul 7, 2014
I went to a PC-Shop that fixed it by putting another driver on the PC.But now I have a new PC and after 6 months without any problems Windows suddenly decides there is no ethernet cable plugged in the PC. I've googled for hours and hours trying diffrent things, but nothing seems to work . The cable itself is fine because when I plug it into my laptop it works fine. I've updated my driver, deleted it and try to reinstall, which also failed. I tried out some commands through CMD, which also failed.
It is a custom-build PC with a Asus Z87-A motherboard (in-case that's necessary to know) and the driver that's installed is Realtek PCIe GBE Family Controller. OS: Windows 8.1.
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Aug 15, 2014
I have a Asus N750JV. My problem is that when I want to play a movie on the Smart samsung tv with my HDMI cable the video is perfect but the sound is still playing from my laptop instead of the tv.
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Oct 25, 2013
Last night I got hold of a 27" BenQ GL2750HM, so far so good. I have my main display from the DVI port to HDMI port on the screen and my secondary screen is my 60" TV which is connected through HDMI port on the graphic card into the HDMI port in my reciever.
The main scheme for my setup is like:
- Radeon 7970 DVI > HDMI Main monitor (BenQ GL2750)
- Radeon 7970 HDMI > HDMI Reciever (ONKYO TX-NR609)
- ONKYO TX-NR609 > 60" TV
So to the problem now. When the HDMI cable is connected to the graphic card, I need to have my TV ON in order for my main monitor, the BenQ, to work and if I turn off the TV the BenQ is getting black, like a standby mode, however, there is "no signal" to the monitor.
This was never a problem with my other screen, I could have the HDMI cable connected to the graphic card, the TV off and the reciever OFF without the main monitor went black.
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Jul 7, 2013
I'm having problems with my Asus NV56VM laptop (windows 8). Whenever I try to use an ethernet cable to access internet I either get a SSL-error, the website doesn't load at all or it loads VERY slowly and not the whole website (it says that I have internet acces and that it's not limited). Wireless works fine though.
I've also tested playing some games (ex Call of duty) and it works fine for like five minutes and then I get an error message saying something about packages didn't receive correctly. So I'm guessing it have to do with not all information is transferred when I use ethernet.
According to the Device Manager I use "Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)" and the drivers is up to date.
Things I've tried:
Using a different ethernet cable.
Testing it on a different network (at my friends house)
Reinstalling drivers (both from Asus website and from Qualcomm's).
Disable wireless
Empty cache/cookies
Restarting computer/router/modem
Turning off firewall
Searching for virus (didn't find any)
Ipconfig /release /renew
Tested it on different browsers (I also affects games though)
Formatting my laptop
SSL and TSL is enable
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Oct 24, 2013
Yesterday I came home and my computer wouldn't start anymore. nothing happenened so I figured it was my "feeding" (in case this is a weird translation: what I mean is the power distribution)
So I bought a new one, hooked up all the plugs, well not all.
Computer works again, but my hdmi cable stopped working on my tv. I tried hooking up my monitor (which normally runs on dvi) but that also didn't work.
Is it possible i forgot a plug?
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Oct 9, 2013
I have an ASUS s550C running windows 8 and my HDMI to my 32" RCA flatscreen doesn't work anymore. The cable works fine with the xbox, correct tv modes, but now as soon as I plug in the HDMI to the Ultrabook the Ultrabooks screen goes black and the tv screen says unsupported. I have tried extended, 2nd screen only, and all screen settings, 720/1080I etc.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Oct 21, 2013
In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!
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Sep 15, 2014
I went to BIOS and enabled sound, but, when i turned on computer there was sound, but it was show as headphones, and speakers aren't plugged in. Actually is opposite, headphones aren't plugged in, but just like they are, and speakers are plugged in, but they don't work.
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Jun 10, 2013
I have a windows eight computer, and when I plug in my microphone (on my headset) my speakers are muted. I assume there is a simple sound option somewhere that does this, but I have been unable to find anything by looking around or searching google. The headset does not mute speakers on other computers when the microphones are plugged in, nor does it differ with other headsets.
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Mar 30, 2014
I use my laptop and i plug it via hdmi into a monitor when I am at home, but i unplug it to take it with me to class. Whenever I plug the monitor in it defaults audio settings to the monitor and not to the laptop speakers, even though the default setting is laptop speakers. I have to change the default every time. I have Intel audio drivers installed (6.16.0.3131). It didn't do this until I installed the Intel drivers.
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Aug 1, 2014
I am using Windows 8.I am facing an issue with my sound all on a sudden. The volume icon on the task bar has a red cross on it. When I hover on that it says 'No speakers or headphones plugged in' (attachment-1).
When I click on the icon I get a screen like attachment-2 which says 'The peripheral does not appear to be plugged in'.
I checked in the Device Manager to see only 'Bluetooth Headset' listed under 'Sound,video and game controllers'. Also I tried to re-install audio drivers (Real Tech High Definition Audio Driver) which is provided with the laptop to no avail. I don't know whether this is just a driver/windows problem or a hardware problem.
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