Sound Not Working Windows 8 Asus Laptop
Apr 15, 2014
I have an Asus laptop with Windows 8. I got it last August and until last week I haven't had any problems with it. Last week, my sound stopped working. It shows that the sound is up all the way on speakers and system sounds, but I am only able to get sound when I plug my headphones into the headphone jack.
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Aug 15, 2014
I have a Asus N750JV. My problem is that when I want to play a movie on the Smart samsung tv with my HDMI cable the video is perfect but the sound is still playing from my laptop instead of the tv.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Mar 14, 2012
I bought an Asus n53sv-eh72 laptop which comes with one USB 3.0 port. In Windows 7 it was working just fine, but after Windows 8 has been installed the USB doesnt work anymore. When I insert any flash drive windows has no reaction.
Ive been trying to find a driver but I couldnt find one that fits.
I know this port works cause Im able to boot windows throw a flash drive. It might be some driver missing.
This is my device manager screenshot.
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Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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Jun 30, 2014
I installed windows 8 on my PC 3 days back. The problem i am facing is that it's sound is not working. I heard we don not need to install additional software to make sound working. But this is not working in my case.
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Jul 17, 2014
After i installed windows update, i notice that my audio/sound is not coming up again. I've restarted my system countless time, and is still not coming up. Have checked the drivers and everything is ok but i can't play songs. Have tried using media player and xbox, but it couldn't play any file (xbox is saying 0xc00d11cd (0x8000ffff) error). My laptop brand is DELL inspiron 15R, windows 8
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Dec 10, 2012
I have an Asus K52Je, and freshly installed Windows 8 on it. What I have noticed is that I cannot highlight text anymore in almost all places after typing with keyboard. As a workaround I just double tap the WINDOWS key on my keyboard and it works again as long as I don't type anything, then it goes bad again.
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Nov 9, 2013
Since yesterday I have a problem with my sound.
So when I restart my system everything works fine. After s few minutes videos e.g. on Youtube stop working (keep on buffering but won't play). From that moment on I can't change the system volume and trying will result in crashing the Windows Explorer. After the Explorer restarts some things start to work partially again, e.g. I can change the volume again and streams work for a few seconds each.
However, the Explorer keeps on crashing every few minutes and no multimedia stuff seems to work properly, neither Youtube nor music players like Winamp.
I suspect it is somehow related to my Logitech G35, as the problem came up today after plugging the headset in. However, I use the headset nearly daily for months now .
I guess for now I will just go and try to kill some processes...
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Sep 14, 2013
I have a dual boot Win 7, Win 8 setup. Suddenly the audio has stopped working on Win 8. (Works fine on Win 7) I checked for driver updates, even "installed" an old driver which didn't actually install. The volume control shows its trying to work, puff of green comes and goes at the bottom of the slider.
However I've tried "cleaning" for other concerns and that made a real mess of the setups for several programs. I suppose I could do a refresh but that's equivalent to a re-install..
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Dec 15, 2013
After the latest lot of Windows Updates for 8.1 my Asus Xonar STX no longer works and I get an error message saying
"an Asus Xonar STX has been detected but the drivers appear to be corrupt, please try reinstalling them."
I have tried uninstalling and reinstalling both the card and drivers and the card is still not working.
It is 100% to do with the latest updates, I have done a system restore to before the updates were applied and my sound card works fine. If I install the updates again, my card stops working, so there is no doubt it is the updates causing the problem.
There are no driver updates for my sound card either, so it's not driver related. I have also seen several other people with different sound cards on other websites reporting the same thing, so the problem is also not unique to me.
Which update is causing it or if there is a work around? I have turned Windows Updates off for now but I don't like having to do this and would rather find a alternative work around or fix.
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May 3, 2014
I bought a Gateway E56R41u to replace my Acer netbook. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?
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Apr 30, 2014
Asus laptop Windows 8 stuck at Resetting PC 2%, Only option is hard reset??
This laptop belongs to my Grandma (87 years old). **She did not make the recovery disk for the computer.**
I got to the Recovery options and it has been stuck at 2% for about 6 hours. Asus OEM X55C Windows 8
NOTE: Yesterday I told Grandma I would see what was wrong, but it would bug out, freeze, etc when trying to log into the administrator. The screen would go totally black and then freeze. So, the computer has shut down improperly several times.
However, it did repair the disk last night before I attempted this recovery.
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Sep 5, 2013
I am trying to set up a backup for a Windows 8 ASUS laptop. The backup is to go to a local network shared external drive. The folder for the back up was named Sue_ASUS_bkup and it was mapped as "W". The backup tools > Win 7 file recovery only provides a DVD as a backup location. It does not show a hard drive nor the network location as options.
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Oct 9, 2013
I have an ASUS s550C running windows 8 and my HDMI to my 32" RCA flatscreen doesn't work anymore. The cable works fine with the xbox, correct tv modes, but now as soon as I plug in the HDMI to the Ultrabook the Ultrabooks screen goes black and the tv screen says unsupported. I have tried extended, 2nd screen only, and all screen settings, 720/1080I etc.
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Aug 27, 2014
I just recently bought asus notebook x550C i3 processor,had been working fine for a week. Then lost connection to Internet went to update and restart as updates were needing to be done. After appearing to complete the updates, it then said failure configuring updates, reverting changes do not turn off. It has now been on this screen for 3 hours. I have tried shutting down but when re opens it lands back on same page, with the loop going round and round. I have tried f9, as another forum said that should get me to menu to restore factory settings but that does not work, neither does windows key
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May 1, 2014
I have an ASUS laptop (N53Jq, i7, GT425M, 8GB) with Windows 8.1, with update. It's being used like a desktop computer, with the lid closed connected to a monitor through HDMI and with mouse and keyboard. I have the Power4Gear Hybrid driver, to set the high performance mode in my PC, but after awhile it still goes into sleep mode (like 1 or 2 minutes). It's really weird, I checked every setting (on the driver app and control panel) and sleep mode is off everywhere.
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Jul 14, 2014
running in 8.1 Asus Laptop, i cannot log into ebay just swirls around waiting, I can via windows 7 on desktop. Tried all cookie clearing, and in firefox, tried 2 other browsers. Just baffled why i cant log in, I can log into other sites ok
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Feb 19, 2014
This is a brand new windows 8 system that was sold to a customer. He brought it in for being unable to boot into windows after having used it for a couple of weeks, and he demonstrated the issue to me. It literally just boots to grub. This customer is a basic windows user. No experience with linux or dual booting. He uses it for email. I have never come across this particular problem before, so I ran the normal partition tools to see if the table looked proper for a windows 8 machine. Everything checks out ok, however it is still booting to a grub prompt!!
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Apr 5, 2014
Windows 8 Asus laptop dead hard drive
I understand all I need to do is install and it will pickup serial from bios and be activated
I found a windows 8 pro dvd but it did not activate maybe because laptop came with basic. I want to activate it without an activator as its not my laptop, and it did come with windows 8 genuine on it. I notice all the links here are dead and all the torrent are for other than basic windows 8.
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Mar 13, 2014
I have a K55A Asus laptop, and I'm having some issues trying to restore it (refreshing it at his start). I have no CD for the recovery and when I try to restore my PC by the program Window8 in stored (settings-> General -> Delete everything and reinstall Window) I get an error saying there is some files missing.
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Nov 24, 2013
I buy new asus X550CC-XO028H ultrabook with windows 8 preinstalled.I upgrade windows 8 to 8.1 over windows store.I get many erros in event viewer.So now need restore windows 8 from recovery partition.Install all programs and upgrade to 8.1.But i cannot to do this.Windows 8.1 cannot find system image.I try this this manual System Image Recovery - Restore Image on Computer in Windows 8 Asus manual also say recovery same [URL] .....
1. Restart your Notebook PC then press F9 during POST.
2. Wait for Windows to load the Choose an option screen then tap Troubleshoot.
3. Tap Advanced options. Notebook PC E-Manual
4. In the Advanced options screen, select System Image Recovery.
5. Choose an account you would like to recover using a system image file.
6. Type your account password then tap Continue.
7. Select Use the latest available system image (recommended), then tap Next. You can also choose Select a system image if your system image is in an external device or DVD.
8. Follow the succeeding steps to complete the system image recovery procedure.
How fix to work recovery partition.All original asus partitions are untouched. [URL] .....
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Jun 16, 2014
I just totally lost the sound of my laptop running on Windows 8. It was okay yesterday and the only thing I did today was checked my email and noticed I kept getting full page of junk ads like your software is outdated, need to update whatever... etc. etc. I ran malwarebytes and avg and found nothing. I ran these also yesterday. Checked my connections ok, and volume not muted.... Where did the sound go? My laptop is only 6 months old.....
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Sep 19, 2014
Cant get any sound via built in speaker or headphone jack. Have checked settings through speaker volume icon lower task bar, Dell Audio control icon, and checked for audio enabled or not through device manager/soundvideogamecontrollers/Realtek high def sound etc. All looks perfect.
This loss of sound MAY have happened after running SUPERAntiSpyware that my ex-computer "expert" installed and instructed me to run regularly. I lost sound also when he last serviced my computer and installed SUPERantispyware (among other unknown things he did), but he somehow restored the sound through changing a power management option I think. I just tried that again to no luck.
But what it means when someone says "install new drivers" or "reinstall drivers" - my Windows 8 came preloaded and upgrade to 8.1 has failed twice so I gave up - nothing to do with this problem arising though.
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Jun 3, 2014
So recently I downloaded windows 8.1 onto my Asus laptop and my apps on the start menu will not work. whenever I click on them the apps blink or flash and don't open, I try clicking on them again but same thing happens the screen will blink them disappear again.
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Apr 4, 2014
I've bought a new laptop , it's an Asus K95 series. (K95VB)
Since it has an open slot for a second drive i also bought an SSD for it , a Crucial M500 240Gb if that should matter.
So the laptop comes preinstalled with windows 8. There are no discs (recovery,repair,...) with the system. (a google search learned that this is normal)
Offcourse i want my laptop to run the Windows 8 from the SSD instead of the 1TB HDD (wich is actually a 3.5" , first time i see that in a laptop ).
1) What is the best way to do this ? Clone , fresh install , recover to SSD ? (alltough it seems the last one isn't possible)
I know a clean install is always the best way but since i don't have any Windows 8 disk to install from , i don't know how ... (read as : can you do a fresh install with a recovery disk ?)
2) How do i do it ? (a nice step by step if possible)
3) If i manage to do it , what do i do with the original HDD ?
Because it has 5 partitions now : 100MB (EFI-systempartition) - 900MB (recoverypartition) - 20,01GB (recoverypartition) - and a C and D (OS and Data).
Can/may they be deleted ? (want to use this just for data , all progams/games/apps will go to the SSD offcourse)
Haven't installed anything yet , just turned it on and did the basic installation stuff Windows 8 asks for the first time.
Not a noob to pc/laptop installs , but new to Windows 8 and it looks like it changed a bit since W7 and everything before that.
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May 23, 2014
I've just received an Asus S301L laptop, with Windows 8 Pro preinstalled. The owner wants Windows 8 wiped and Win7 installed along with Scientific Linux.
I've disabled secure boot and enabled CSM in the BIOS, thus getting rid of the annoying UEFI boot process, and I'm now able to boot old-style from thumbdrives and whatnot.
My question is: given this partition configuration as shown by gparted, is it safe to wipe the whole damn thing and repartition from scratch, or will I run into bootup problems with the BIOS not seeing stuff where it wants to see it (like that suspicious FAT32 partition labeled "boot")?
I imagine this isn't a problem since I disabled everything UEFI, but better safe.
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Aug 17, 2014
I am running Windows 8 on an Asus laptop. Two days ago it was doing updates and restarting. It did this 3 times, and on the third restart I received the blue error screen. It stated
"Recovery. Your pc needs to be repaired. A required device isn't connected or can't be accessed. Error code: 0xc0000225
You'll need to use the recovery tools on your installation media. If you don't have any installation media [like a disc or usb device] contact your system administrator or Pc manufacturer."
It gives me three options at the bottom [press enter to try again, press f8 for startup settings, press esc for uefi firmware settings]. If I press enter I get the same screen just with a bit more text. f8 does nothing. Uefi takes me to the boot menu. I have been trying to boot from a dvd r with a flash operating system in order to recover my data before it is reformatted. However, it does not seem to recognize the disc. When I select to boot from dvd rom, it tries, then on the black screen appears text saying restart and select boot device or install boot media and press a key. I tried taking disc out and putting bavk in, then pressing a key, nothing, same message.
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Nov 23, 2013
so basically from one day to another my wireless connection has stopped working...i can only connect to my wireless by using an ethernet cable..I've tried rebooting my whole computer to factory settings...and it hasnt worked..
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Feb 21, 2014
I was playing around with my OS dual booting them from Windows 8, W7 and XP but I accidentally erased my recovery partition. The bios i have is different from anything I've seen before. To boot from a cd/dvd i had to enable launch csm and secure boot control. Its the asus Q500a laptop. I just wanna know if i can download the recovery partition from somewhere and put it in my hdd.
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