Debugging :: Screen Just Goes Black And Speakers Play Buzzing Sound
Nov 12, 2013
Okay so I haven't gotten a proper BSOD since the computer doesn't actually power down, the screen just goes black and the speakers play a buzzing sound. It doesn't happen too often and if it does it usually seems to be within a few hours of turning the computer on (I leave it running unless I go away for a day or so). Seems to me the problem could be just about anything from the PSU to the GPU to the software.
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May 10, 2013
some times I get this low buzzing sound in windows 8 while playing audio/video files and while gaming , It only happens for a couple of seconds , 2-4 seconds and then everything goes back to normal .
this happens a lot of times .
I'm using windows 8 pro 64 bit
running the os from ssd and storing media files , software and games on a hdd .
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Jun 20, 2014
It's an acer aspire v5-573PG, specs are
Intel Core i7 4500U (1.80GHz)
8GB Memory 1TB HDD
NVIDIA GeForce GT 750M
I have had this AWFUL buzzing sound accompanied by what seems to be a frame or so of lag when playing video games, watching Youtube videos, or watching windows media player videos. It sounds like the buzzing sound when you get a blue screen of death and it occurs about every 30 seconds. It comes through the speakers and I have tried different earphones to no avail. I found a youtube video showing the EXACT same sound I recieve!
Url....
It's the buzzing sound about 3-7 seconds into the video. My buzzing / stuttering is nowhere near as severe-at least not yet. In fact it seems to have started about week ago, very rarely I was hearing some static while watching youtube videos but it wasn't much and I figured it was from the headphones. I've been having all kinds of problems with my disk and memory usage. I've had some programs hogging outrageous amounts of my disk such as windows protection and now periodically, windows modules installer worker. Something is wrong. This should be a powerful laptop more than capable of handling basic idle windows. Even when I have just firefox and windows media player open.Is something like windows media player supposed to take so much of my disk? I have updated everything I can including my graphics card and the sound drivers.
This is what I get from sfc /scannow
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Dec 22, 2013
My MSI GE70 laptop with windows 8 64 has recently been having an issue while watching videos (whether it is a downloaded file or a stream) where the screen will suddenly go black and the sound will go away, but the cursor will still be visible with the spinning circle to show me it is working on something. It will just stay black and nothing will respond, even CTRL-ALT-DEL. The only way to fix it is to restart the computer by holding down the power button. It doesn't give me any error messages before this happens or on start up afterwards. It isn't overheating, and I didn't install any new drivers before this started.
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Jul 4, 2013
I have upgraded my laptop from Windows 7 to Windows 8 since a while. So now here's my problem.
If I watch a video with Windows Media Player, then the video only has sound, the screen is black.
If I watch a video with the Video App from Windows 8, then it also only shows a black screen. (Audio works) After a few seconds the App crashes.
Also every App that has to do something with a video (like a YouTube App) keeps crashing. With Internet Explorer (App and Desktop) before the same. (for example : Youtube) Now it seems to work, don't know why.
The only way to watch videos is using VLC.
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Aug 16, 2014
I have an interesting problem: On my laptop (Lenovo Y510p) I can hear a buzzing/whistling/noise sound while my headphones are plugged in. The problem goes away when I mute my sound, but this buzzing can be heard while booting as well.
This led me to believe that my problem is simply a hardware issue, but I have a dual-boot setup with Ubuntu Linux on another partition where the sound works perfectly (i.e. no buzzing/whistling sound), which is interesting because it is using the exact same hardware.
I've tried: Reinstalling the audio driver and using different headphones. Neither gets rid of the problem.
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Jun 1, 2014
I am not sure if this is the right directory to post this. Anyway, I have a Nokia Lumia 520 on a Windows Platform. The problem I am getting is:
Everytime I run a application, such as a game, the speaker starts "Buzzing", but if the volume its put to 0% everythings ok.
How to get rid of the buzzing during applications.
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Jul 1, 2014
I recently got a new desktop and that is the only problem that I have. I like to go on Skype and then play music/game sounds through the speakers, but on my audio devices list, it only shows up Speakers/Headphones. I know that the Realtek HD Audio Manager would let me split them up, but when I download that, all I get is some worthless Dell Audio thing (picture at the bottom) that barely has any options. So, is there anything I can do about this? I don't know how specific to be, so if you need more information, just say so.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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May 25, 2014
I just got my new laptop, it came without an OS, so I installed Windows 8.1 Pro.
I've only got BSOD so far when:
-Recording Counter-Strike Source with either NVIDIA Shadowplay, Fraps or Bandicam. It happens allmost instantly after starting recording (about 15-30 seconds).
.Just playing Asphalt 8: Airborne (from the store). One time I got BSOD almost instantly, another time I played for a couple of minutes before I exited the game myself.
I did not get BSOD when:
-Playing Counter-Strike Source and using Skype (and not recording).
-Recording Arma 3 (recorded for 1 hour).
These are the erros I've been able to capture (when playing CSS and recording):
BUGCODE_USB_DRIVER
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
KERNEL_SECURITY_CHECK_FAILURE
PFN_LIST_CORRUPT
KMODE_EXEPTION_NOT_HANDLED (win32k.sys)
KMODE_EXEPTION_NOT_HANDLED
MEMORY_MANAGEMENT
And I also did ran Memtest86+ twice: [URL] ....
The archives are from dm log collector and SF_Diagnostic_Tool
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Jun 12, 2014
Latest version of Windows 8 This will take a while A few months ago Windows 8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here. Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence. Potential issues that were checked. Check audio device issue not present one or more audio services isn't running issue not present audio device is disabled issue not present I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK. Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly. Using most recent driver - Rollback is disabled. I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones). Someone suggested checking my sound card - don't know how to do that. One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.
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Apr 8, 2013
I have no sound in windows or in personalization nothing from the speakers, volume I set but no sound.
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Aug 16, 2014
whenever I'm playing a game it'll randomly freeze for a couple seconds and buzz/loop the current sound through my speakers. Sometimes it won't recover and I'll have to shut off my computer manually. Sometimes after a long freeze it will say Display driver crashed but recovered, I've tried updating my drivers multiple times but nothing. I'm honestly not that computer savy, I've cleaned my computer multiple times and clean started it. Works for a bit but then right back at it. It could be that my graphics card isn't strong enough for the games I play? Doubtful but I'm not sure, especially since I turn down all the graphics. It usually only occurs if I'm playing a game and have a tab open or something. Also did a computer info scan that I'll attach.
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Sep 15, 2014
Just got my Acer Aspire E5 572g back from repair at Acer Repair Center.
They switched out my prosessor, but now i got no sound. The computer came back with a clean install of win 8.1.
Added a screenshot showing drivers and that sound is "playing"...
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Sep 15, 2014
Whenever I unplug the speakers jack and plug in the headphones, the sound stops! I have to restart the application or run another one and then the sound is back. This is really silly and takes time especially when you need to restart some game.
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Jun 10, 2013
I have an alienware m14x laptop, which I purchased around 2 years ago. One part of the problem is what speakers I actually have built into the laptop and cannot look for the proper drivers to potentially fix this issue. The other part of the problem lies with windows 8 itself.
Whenever sound comes out of my speakers, (there only being a total of 2 speakers) it only comes out of one of the two speakers at a time. THIS IS CAUSING THE SOUND QUALITY TO BE COMPLETELY TERRIBLE. How to make ALL audio come out of both speakers at the same time.
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Sep 15, 2014
Just set up new asus essentio series desktop with windows 8.1. After initial set up the monitor speakers are on but no the connected external speakers. I assume I need to make some change in the control panel. Is that true. I want sound to come through external speakers.
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Sep 15, 2014
I bought the plantronics .Audio 335 studio headphones, but when I plugged them in, it screwed up my sound. My compute'rs sound is now playing through both the headphones AND the laptop speakers. After unplugging it and trying again a couple times, I gave up and decided to just use my old headphones.
Except for the sound still played through both the headphones and laptop speakers.
Distraught, I restarted my computer. When that didn't work, I restored my system to a point I made yesterday. Still no luck. I've been scrounging google for a few hours now, and nothing is working. I REFUSE to refresh my system and reinstall all of my programs again.
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Sep 1, 2013
When listening to any sound source like Youtube or BBC iPlayer the quality on this Windows 8 machine, HP Pavilion, is ok. If I record the music on either Audacity or Windows sound recorder the playback sounds weird like the speakers were under water. Tried changing levels but no difference made.
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Apr 14, 2014
I had my laptop for about a year now. The problem is after watching 3-4 videos, the sound will not work on the next file. I tried restarting and it worked! But after another 3-4 videos, there was no sound again. Another thing is when I open a music file, it works again. But the cycle just goes on.
Acer aspire v5-551g Conexant high definition audio ...
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Mar 29, 2014
My friends computer boots then to the lock screen then just black what do I do i have tried startup repair boots in safe mode but not regular.
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Sep 15, 2014
Okay so yesterday, I was using my laptop (Asus k45vm) and things started getting laggy. It got to the point were I had to restart it and after that was when everything went downhill. I loaded up to the Windows logo and the spinning dots, didn't get further than that. So I restarted again and mashed the f8 key (I later tested out all the keys), laptop scanned and "fixed" the problem. Still didn't work. So then in a fit of rage, I pulled the battery out, it loaded to the logo screen a few times after, but now right after the Asus boot screen, the screen goes black (without any cursor). F8 (and the rest) doesn't work anymore (no more boot screen). But if I wait for 5 min , a blue screen with:Recovery
Your PC needs to be repaired
The Boot Configuration Date file is missing some required information.
File:BCD
Error Code: 0xc000000d
You'll need to use the recovery tools on your installation media. If you don't have and installation media, contact your system admin or PC manufacturer. And then it shuts down in a minute.
So I created a bootable usb with win 8, Fat 32, uefi and all that , but it still goes to the black screen followed by the error. At this point I doubt that I can get into advanced boot options.
Even though I boot the laptop with the usb plugged in, it still says :You'll need to use the recovery tools on your installation media. If you don't have and installation media, contact your system admin or PC manufacturer.
[URL]
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Jan 13, 2014
I've just upgraded from windows 8 to windows 8.1, via the Windows Store. Prior to upgrade i had no issues whatsoever with the windows 8, before the upgrade i ran the Windows 8.1 Upgrade Assistant. And found only 3 softwares to have conflict with the upgrade, these 3 are as followed: Apple QuickTime, iTunes and Bitdefender Total Security - Version 17.15.0.68. I uninstalled both of the apple software's and upgraded the Bitdefender to a version compatible with Windows 8.1.
I had no issues with the download & installation of windows 8.1, however the instant between windows loading screen and the switch to user log in screen is blank/black for a good 3 minutes, if not more. Normally after the shut down screen the computer would power off completely, however now my computer screen is blank/black and the computer is still powered on for about 10-15 minutes, I know that it is on as all the fans/HDD LED are active. This time fluctuates and I'm not sure why. I've checked with windows update and no updates are available, all of my softwares (and third party applications) are up to date. On Microsoft Community forum and so on, all i can say is that there are many others experiencing a issue only with a blinking cursor and their circumstances are different so i don't believe its related.
I've updated my BIOS to the current version and my display driver and chipset are up-to-date, all drivers offered on the asus website, i even installed the realtek sound driver which i wasn't using previously. Reset BIOS, removed battery for CMOS, removed all components 1-by-1, ran CHKDSK no problem found, only standard keyboard/mouse/display connected, no change whatsoever!
I've tried safe mode and its the same, only the transition to logging in and shutting down have improved slightly. Tried clean boot at the result was the same. Checked the WER and found a lot of this "DRIVER_POWER_STATE_FAILURE 0x0000009f". I've already run the SF diagnostic tool and will load the zip file here. I rather not do a clean install of windows 8 and I'm not sure if restoring my pc to windows 8 before the upgrade will resolve the issue if it is driver related.
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Nov 24, 2013
My system is old : MSI Neo2 Nforce3 + HD4650 Radeon AGP + 2 GB mem + AMD Athlon 3000+
However, I wanted to try Windows 8.1 Enterprise Evaluation for it and was able to install it successfully with 32 bit version (64 bit didn't work). I installed Radeon legacy AGP Hotfix 12.6 drivers that seem to work for the old AGP card giving Youtube HD playback! Not too shabby for a single core beast.
So I have been happy with the system performance (faster to boot than XP etc.).
However, I have encountered two problems that I haven't been able to resolve:
1 - Realtek Gigabit Ethernet (8111) fails to initialize the Internet on some boots, requiring enable/disable driver to make it work. I have installed newest drivers from Realtek website but no effect.
2 - When the system goes to sleep, it wakes up with black screen and no way to get picture back except resetting the computer. I have tried to change my MB BIOS setup (I have the latest BIOS installed) to disable S3 and use only S1 mode but to no avail. Black screen awaits in every wake up. I have also experienced once the driver_power_state_failure error..
So, I see there are many posts about black screens and sleep modes but I haven't found the solution for Nforce3 motherboard AGP setups yet.
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Mar 8, 2014
There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.
Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)
Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...
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Sep 16, 2013
Windows 8.1 ... When I close lid of my laptop and open it again the screen is black. Nothing works to get it out of this. I have power options set to "Do nothing" for both On battery and Plugged in.
So I press power button which sends the laptop to Sleep. Then I press it again to wake it up. And this is when I see the BSOD and laptop restarts.
In minidump I see athwnx.sys and ntoskrnl.exe reported.
athwnx.sys is driver for Dell Wireless 1515 minicard (Wifi and BT). Current driver is from Microsoft, version 3.0.1.155, dated 03/05/2013.
Attached is required info created by SF Diagnostic Tool.
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Jan 22, 2014
I had sizzling sound from my notebook speakers after i paired with my iphone 4 bluetooth. I am using that cuz of the hotspot thing. I cant use wifi hotspot cuz at my place i occasionally drop wifi connection from my cell phone cuz of the channel wifi uses. At the beginning i researched net very much and found out cuz of the phone channel is my problem.
Anyway in that hotspot after pair via bluetooth every video or mp3 or game sound starts like 10-15 second sound comes with sizzling, wheezy. After that maybe 1 hour or less it happens again. I am using last updates both win and bluetooth device.
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Jan 8, 2014
I don't want to convert my APE audio files. I want to play them directly in WMP 12 just like I could in previous versions of WMP (on XP, for example).
My WMP plays mp3 and FLACs fine. I installed something last week called Shark007 which enabled me to add APE files to the player, and indeed play them. However, it also caused WMP to crash every time an mp3 finished and the next track in the playlist was a FLAC, and vice versa. In other words, it couldn't handle switching from one type to another in the playlist and crashed. I had a hell of a game uninstalling that ... Back to before now... though.. stability.
Is there a codec or something that will enable me to drag a sound file with a .APE extension into the Play tab on the right side of WMP 12 (it doesn't even let me do that at the moment) and play the file ok ?
There was one on download.com but when I checked the last 5/6 reviews, they were terrible - had a lucky escape there. Didn't bother with it.
The only codec I currently have installed is 'Media Foundation FLAC Codec'.
Windows 8 - 64 bit
Running WMP 12.0.9200.16579 - 64 bit version.
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Jul 18, 2014
I have no sound on my Lenovo Laptop.
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.30GHz 782/100mhz.) I
have Windows 8 64 bit. I have looked up this no sound problem on googgle and tried all recommendation to no avail. My audio card is not showing it has an issue. I have tried a headset and I am unable to hear any sound. I can play any videos on my computer but no sound. I can play YouTube on Chrome (no sound) but cant play YouTube in Firefox as it errors out This just happened this week - I don't know why. I don't remember downloading anything and I did not install any new software.
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Jul 17, 2013
I have a HCL laptop with Windows 8 Pro x86 installed. Whenever I connect my headphones I don't get any sound from it. I have gone to my "Playback Devices" and selected "Show Disabled Devices" and the headphones are not listed there. What can I do to work around this problem ? I need my headphones to play sound. Should I update my audio driver? I upgraded my laptop from Windows 7 to Windows 8 with migrating all my settings. I am using VIA HD Audio Deck as my default sound driver.
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Aug 16, 2014
I have been struggling with this for weeks - whenever I plug my computer into a TV through an HDMI cable, the screen visual transfers perfectly but no sound comes through the TV.
note that I have scoured the forums and have tried all of the basic suggestions that people have given:
-HDMI or similar does not show up in 'Playback Devices'
-All of my drivers are up to date
I am running Windows 8.1. I have an ASUS Q550L notebook (can see all the specs here: Asus 15.6" TouchScreen Laptop Intel Core i7 8GB Memory 1TB Hard Drive Q550LF-BSI7T21 - Best Buy)
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