Debugging :: BSOD 0xc000000d And Black Screen Every Time?
Sep 15, 2014
Okay so yesterday, I was using my laptop (Asus k45vm) and things started getting laggy. It got to the point were I had to restart it and after that was when everything went downhill. I loaded up to the Windows logo and the spinning dots, didn't get further than that. So I restarted again and mashed the f8 key (I later tested out all the keys), laptop scanned and "fixed" the problem. Still didn't work. So then in a fit of rage, I pulled the battery out, it loaded to the logo screen a few times after, but now right after the Asus boot screen, the screen goes black (without any cursor). F8 (and the rest) doesn't work anymore (no more boot screen). But if I wait for 5 min , a blue screen with:Recovery
Your PC needs to be repaired
The Boot Configuration Date file is missing some required information.
File:BCD
Error Code: 0xc000000d
You'll need to use the recovery tools on your installation media. If you don't have and installation media, contact your system admin or PC manufacturer. And then it shuts down in a minute.
So I created a bootable usb with win 8, Fat 32, uefi and all that , but it still goes to the black screen followed by the error. At this point I doubt that I can get into advanced boot options.
Even though I boot the laptop with the usb plugged in, it still says :You'll need to use the recovery tools on your installation media. If you don't have and installation media, contact your system admin or PC manufacturer.
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Sep 16, 2013
Windows 8.1 ... When I close lid of my laptop and open it again the screen is black. Nothing works to get it out of this. I have power options set to "Do nothing" for both On battery and Plugged in.
So I press power button which sends the laptop to Sleep. Then I press it again to wake it up. And this is when I see the BSOD and laptop restarts.
In minidump I see athwnx.sys and ntoskrnl.exe reported.
athwnx.sys is driver for Dell Wireless 1515 minicard (Wifi and BT). Current driver is from Microsoft, version 3.0.1.155, dated 03/05/2013.
Attached is required info created by SF Diagnostic Tool.
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Jan 15, 2014
When I boot or reboot my PC, it is a slow process, the time with the blue window and the spinning circle is only about 5 seconds, but then there is a pause of 30-35 seconds where absolutely nothing is going on. Black screen, no activity at the SSD or at the net. After this my USB mouse and keyboards wake up, and only a few seconds later my PC is running normally.
I have allways (in windows 8) had that black screen, but only for a few seconds. After Windows 8.1 this "dead screen" just getting longer and longer. I have had it for some times, but I used to use Intel Rapid Start, so I did not care. Now I got som faster ram, and Intel Rapid Start don't work with this ram, so now I have to boot every time, and now I'm not so happy with this long pause in boot.
What is Windows 8 doing in this time? How to eliminate it (or just get it reduced)?
I never had this black screen under windows 7.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Jul 16, 2014
I'm having BSOD for a few months now. It all started while I still had Windows 7 installed and by that time I did full RAM testing without ever accusing flaws. A month ago I did a clean format of my Disk and installed Windows 8.1 Pro with hopes that things would be better but they aren't.
I've had 6 BSOD since last month, with the first being after 1-2 days after installation (I had hardly anything installed), they all reported different messages and between them I reinstalled drivers with no success at ending them. In addition, all BSOD happened while doing different things or doing nothing (AFK).
If you want any further details besides the zip files attached feel free to ask. ( I inserted both OPTIONS zip files - JLReis.zip (OPTION 1), SFdebugFiles-JL-PC (OPTION 2)).
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Jan 27, 2014
my computer crashes every time I play any game I have. So, what the problem is from the crash report I have or do I have to do a total reinstall of everything?
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Nov 13, 2013
i installed fresh windows 8.1 x64 bit
since installation every time when i start my pc , then usually motherboard picture displayed then my pc restart auto and then my pc start normally sometimes it shows BSOD ,
" Your PC ran into some problem & crashed . We are collecting information
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May 6, 2014
I have been getting the BSOD every time I try to update my computer. The updates that I am trying to apply are mandatory updates, so this happens every week when my computer requires me to update.
The updates being applied are 3
Security for IE, KB 2964444
Security Update for Windows x64 based systems, KB2964757
Update Windows 8.1 for x64 based systems, KB2919355
I have attached the SF file.
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Apr 17, 2014
I'm getting a BSOD after some minutes working on my PC. I'm attaching the SF Diagnostic tool from the last crash.
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Mar 3, 2014
Reinstalled windows 8.1 pro. Having BSOD everytime when I try to start PC. How to stop this in easy process.
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Dec 8, 2013
Current OS: Win 8.1 Pro x64
For the past few weeks, I had been having issues with my computer with black screens only during gaming.
At first, it seemed like a power issue since the machine kept shutting off and rebooting with no BSOD or error codes. So I got a new PSU.
Still kept happening - tested each GPU individually and all passed without error/problems.
Black screen problem still persisted. So I installed Win 7 x64 on a spare HDD and checked to see if it was software/drivers - still got black screen/reboot.
Decided it had to be the motherboard - RMA'd the board and just got a replacement (2 days ago). Still get black screen/reboots.
Reflashed the GPU BIOS - worked for a while when the voltage was left at stock (instead of 1.212V). However, still got black screen/reboot after about an hour.
I decided to test RAM w/ MemTest86+.
Tested RAM @ XMP setting (Corsair Dominator Platinum 32GB 9-11-11-31 @ 1.65V) - got a ton of errors in MemTest86+ (411 errors after about 8.5 hours).
Reset RAM to "Auto" (1333Mhz) tested again - no errors so I booted into Windows. Tried playing AC4 and got black screen + reboot within 10 minutes.
Tested each RAM stick individually today and 3 of them passed fine with no errors while the fourth one had errors in the first and second passes - 10 errors.
Took two sticks out and put two "good" sticks of RAM back and fired up the computer.
Booted into Windows and ran Heaven 4.0 & Valley - both passed without issue with the GPUs OC'd and overvolted @ 1.212V.
Thought I had solved it. Fired up AC4 and got a black screen in about 10 minutes. Tried different GPU settings (stock, lower OC, no over-volt etc.) to no avail - all gave black screens within 20 minutes (some sooner). Tried BF4, got a DirectX error - game wouldn't even start! Tried several times - nothing! Tried BF3, got a black screen within 3 minutes.
My PSU connected via a thick 12AWG cable to a 20A breaker. The PSU cable (PSU: Lepa G1600) itself is quite think (albeit short).
Why this is happening - I have either tested or replaced everything.
There are no error codes; just a bunch of Event ID 41 in Event Viewer but that doesn't indicate anything useful (just unexpected crash/reboot).
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Jun 24, 2014
I've been getting kernel security check failure BSODs after keeping my computer on for a few hours. I am unable to fix it on my own.
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Aug 4, 2014
My computer would randomly restart very rarely. Today it started happening frequently and saying there is a problem with your PC. I figured enough out on how to get the Memory Dumps so here is a link to those. Currently running windows 8 pro.
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Jul 24, 2014
After my PC has been shutdown for a while (5 hours?), when I turn it back on again I get a BSOD.
If it is turned off for a couple of hours then I don't, everything is fine.
It normally boots up ok to the windows login wall paper, as soon as I click to select a user to login as it crashes.
A reboot normally cures it and I'm and running.
The messages I've been getting include:
Windows 8.1 64-bit
DRIVER_POWER_STATE_FAILURE
PFN_LIST_CORRUPT
Driver IRQL not less or equal
(I've attached my SF Diagnostics Dump File)....
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Dec 13, 2013
I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.
At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:
Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.
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Mar 29, 2014
My friends computer boots then to the lock screen then just black what do I do i have tried startup repair boots in safe mode but not regular.
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Jan 13, 2014
I've just upgraded from windows 8 to windows 8.1, via the Windows Store. Prior to upgrade i had no issues whatsoever with the windows 8, before the upgrade i ran the Windows 8.1 Upgrade Assistant. And found only 3 softwares to have conflict with the upgrade, these 3 are as followed: Apple QuickTime, iTunes and Bitdefender Total Security - Version 17.15.0.68. I uninstalled both of the apple software's and upgraded the Bitdefender to a version compatible with Windows 8.1.
I had no issues with the download & installation of windows 8.1, however the instant between windows loading screen and the switch to user log in screen is blank/black for a good 3 minutes, if not more. Normally after the shut down screen the computer would power off completely, however now my computer screen is blank/black and the computer is still powered on for about 10-15 minutes, I know that it is on as all the fans/HDD LED are active. This time fluctuates and I'm not sure why. I've checked with windows update and no updates are available, all of my softwares (and third party applications) are up to date. On Microsoft Community forum and so on, all i can say is that there are many others experiencing a issue only with a blinking cursor and their circumstances are different so i don't believe its related.
I've updated my BIOS to the current version and my display driver and chipset are up-to-date, all drivers offered on the asus website, i even installed the realtek sound driver which i wasn't using previously. Reset BIOS, removed battery for CMOS, removed all components 1-by-1, ran CHKDSK no problem found, only standard keyboard/mouse/display connected, no change whatsoever!
I've tried safe mode and its the same, only the transition to logging in and shutting down have improved slightly. Tried clean boot at the result was the same. Checked the WER and found a lot of this "DRIVER_POWER_STATE_FAILURE 0x0000009f". I've already run the SF diagnostic tool and will load the zip file here. I rather not do a clean install of windows 8 and I'm not sure if restoring my pc to windows 8 before the upgrade will resolve the issue if it is driver related.
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Nov 24, 2013
My system is old : MSI Neo2 Nforce3 + HD4650 Radeon AGP + 2 GB mem + AMD Athlon 3000+
However, I wanted to try Windows 8.1 Enterprise Evaluation for it and was able to install it successfully with 32 bit version (64 bit didn't work). I installed Radeon legacy AGP Hotfix 12.6 drivers that seem to work for the old AGP card giving Youtube HD playback! Not too shabby for a single core beast.
So I have been happy with the system performance (faster to boot than XP etc.).
However, I have encountered two problems that I haven't been able to resolve:
1 - Realtek Gigabit Ethernet (8111) fails to initialize the Internet on some boots, requiring enable/disable driver to make it work. I have installed newest drivers from Realtek website but no effect.
2 - When the system goes to sleep, it wakes up with black screen and no way to get picture back except resetting the computer. I have tried to change my MB BIOS setup (I have the latest BIOS installed) to disable S3 and use only S1 mode but to no avail. Black screen awaits in every wake up. I have also experienced once the driver_power_state_failure error..
So, I see there are many posts about black screens and sleep modes but I haven't found the solution for Nforce3 motherboard AGP setups yet.
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Nov 12, 2013
Okay so I haven't gotten a proper BSOD since the computer doesn't actually power down, the screen just goes black and the speakers play a buzzing sound. It doesn't happen too often and if it does it usually seems to be within a few hours of turning the computer on (I leave it running unless I go away for a day or so). Seems to me the problem could be just about anything from the PSU to the GPU to the software.
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Mar 8, 2014
There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.
Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)
Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...
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Feb 3, 2014
I have been getting this error "DRIVER_IRQL_NOT_LESS_OR_EQUAL(NETIO.SYS)" for a few days now. This happens when I use a torrent service like utorrent. How do I fix this?
I used MCPR tool for removing McAfee from my computer, I removed Norton Internet Security and now I only have Windows Defender, but I still get the error.
My computer is running on Windows 8.1
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Jun 17, 2013
I've recently installed a dual boot, Windows 7 and Windows 8. The installation went fine but then after a very short time my Windows 8 Screen goes black. I had to press the power button to exit. When again rebooting into Windows 8 the "blue window" shows and the spinner goes around for about 20 seconds, then all goes black.
I've checked the Power settings and ensured the "Turn off display" was "never". I also updated my Video drivers thinking that might be the problem. Both to no avail. I've done a "Refresh" and a "Reset (which took 3 hrs). Again, all was fine for a short time, but while exploring the OS, again the black screen. What else I could try to fix this Windows 8 problem.
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Aug 31, 2013
I have the flash drive made properly, but whenever I try to boot it, I get a 0xC000000D (Unreadable Boot Config) error.
The system is a brand new ASUS F55C with 8GB ram and a 120GB Samsung 840 SSD.
I get the same error when I try on other F55C's I have...
I don't usually need to downgrade, but my client will not use 8 so I'm stuck.
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Jul 25, 2013
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
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Jul 19, 2013
I've been having some problems after installing some updates. For example, after installing these updates, every time I run uTorrent, I get a Blue Screen of Death, almost instantly. The problem is not with the software because I always used the same and nothing ever happened like that. The Blue Screens of Death were more frequent when the software was run. I researched a lot and saw a lot of people reported problems with the update KB2821895 and have not yet emerged any official response or fix patch from Microsoft. I was instructed to run in the command prompt, the following commands:
sfc / scannow
dism / online / clean-up / restoreheath
The problem is that when I run the sfc / scannow, after checking 100%, he is just standing there, frozen in 100% with no response.
And running *** / restorehealth, there was much delay and it got stuck at 20% and after a long time went to 40% where it has remained for hours, so it haven't finished the way it should.
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Jan 24, 2013
I have an ASUS U32VJ laptop (Complete USB 3.0 ports - no 2.0, i5 3210, HD4000+GT365M, 4GB RAM).
I want to install Windows 7 64bit for now and just leave Windows 8 in a partition I will not look at.So i partition off the data drive ASUS left for me and give a fat 200GB+ for a Windows 7.
I get the following when I try to boot from via EFI menu and even through the BIOS to go EFI from USB:
further below, printscreens of bootx64.efi location and the cmd commands:
Could this problem be caused due to having a 2.0 USB stick in USB 3.0? There aren't any USB 2.0s on this machine unfortunately?
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