Debugging :: New Computer With Windows 8.1 - Multiple BSOD / Hard Crash To Black
Dec 13, 2013
I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.
At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:
Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.
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Nov 19, 2013
I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.
A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.
I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).
I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.
TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.
I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz
Installed memory (RAM): 8.00GB (7.89 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Full Windows Touch Support with 10 Touch Points
I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>
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Jun 16, 2014
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs:
Windows 8.1 x64
2x 8 gb Ballistix DDr-1600
ASrock Z87 Pro3
AMD Radeon HD 6800 Series
2x Samsung SSD 120gb 840 EVO
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Jul 19, 2014
I built a computer recently. Since day one I get BSODs but the drivers, and Bug/Checks listed are never the same.I was thinking it couldn't be a single device or driver so I've:
Replaced the MOBO.
Repair Installed the OS.
Replaced the RAM.
It BSOD'd multiple times between each change.
The only things I've run are IE/FF and Ableton Live 9. Ableton is usually running during the BSOD but it was not the last time.
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Sep 20, 2013
I purchased my cyberpowerpc from newegg.com back in June of 2013 and since I've received it I've had a number of BSOD issues including a hard crash that forced me to reload the OS from the partition, i'm at my whits end with it, I've recently ran a memory test with both Memtest86 and Memtest86+ and both came up with more errors then i can count... I haven't tried taking any memory sticks out because I've seen at least 6-8 variants to each BSOD error message and I'm not sure what can be wrong at this point...
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Sep 26, 2014
It's been a few weeks now, of very random freezes. It's been in and out of computer stores, saying they've solved the issue, and I bring it home and it starts freezing again. Running Win 8.1 pro/ I don't get any blue screens, and I get no crash dumps. And I always have to hard shutdown. driver verifier isn't picking anything up either. Temps are normal. I've reinstalled windows 3 times now. And always with the same results.
memtest passed
sfc passed
chkdsk passed
Everything purchased at the beginning of August 2014. (brand new build).
All drivers and firmwares are updated
BIOS updated
Asus z97 pro (wifi)
Intel i7 4790k
EVGA GTX 780 6gb
Corsair hx850 gold psu
g.skill ripjawx red 8gb (2x4)
noctua nh-d14
samsung 840 pro ssd
2x1TB seagate barracuda hdd (RAID 1)
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Aug 9, 2013
I can't remember the exact details but my computer Blue Screened with something about kernel memory exception (not entirely sure). This has been going on for weeks and I normally just ignore it.
Unfortunately its getting worse and I have a feeling my hardware is at fault but I'm not entirely sure.
Pheoxy.zip(SF_10-08-2013)
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Nov 4, 2013
My machine is crashing frequently with nothing at all in the event viewer to track down the cause.
I have run your tool on the machine and attached the .zip.
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Nov 15, 2013
My system(HP pav-g6) is dual booted with win7 and win 8.1 I have installed all recommended drivers from HP and done all windows updates. I crash trying to wake from sleep. In win 7 this problem does not occur. Check disk, seatools, & memtest have already been completed with all passes.
I have attached my Diagnostic results.
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Mar 29, 2014
I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.
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May 6, 2014
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
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May 22, 2014
Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!
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Jun 5, 2014
I got a new PC last year by now it crashes while playing almost any game, and sometimes running any software.
I ran the ram diagnosis without any results and can provide the following information.
Netalyzr:
ICSI Netalyzr ? Results
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Mar 20, 2014
Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.
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Apr 8, 2014
I am having regular problems with BSOD crashes when insert a USB storage device. The problem first arose following reinstalling windows and associated drivers. I have tried updating drivers and deleting and reinstalling the USB drivers but to no avail.
I attach a file containing recent data that is gathered from a crash.
Need to analyze the data to identify the problem.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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Mar 23, 2014
I have multiple BSOD errors..
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Sep 15, 2014
I built a new computer for my girlfriend, which of course ran fine at my house for 4 days, and even passed 12 hours of prime95. She lives over an hour away, and since I left a few days ago, she has had multiple problems with BSOD's. It seems to occur far more often when powering the computer on, and then it often takes multiple attempts to get the pc running - but once it is running, it seems to be somewhat stable. It seems to be somewhat random whether it will power up normally.
Some basic hardware info:
Intel Pentium G3258 with stock cooler running at stock speed (3.2)
Corsair XMS 2x4GB DDR3 1333
Gigabyte GA-H81M-DS2V motherboard
Hanns-G HT231DPBU Touchscreen monitor
Plextor M6S SATA3 (6Gb/s) solid state
Corsair CX430M PSU
I am not sitting at the PC now, but I did manage to get her to send me the minidumps. However, I am not able to figure out what the error is, or even how to start looking for it. I have 6 minidumps, mostly different days, with 6 different errors. I am attaching the minidumps here. I've run them through online crash analyzers, and can't find a pattern.
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Dec 14, 2013
my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe
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Nov 16, 2013
I've had Windows 8 for more than a month now but didn't have any BSODs. These started like 4 days ago. They happen about 3/4 times a day, minimum. I have attached my SF Diagnostic Report
The error it gives me on the BSOD is 'BAD_POOL_CALLER'
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Aug 21, 2014
I have been getting many different BSOD crashes. I went ahead and reinstalled Windows 8 to see if it would alleviate the issue with no avail. I installed the fresh drivers from the manufactures page. I have been getting these crashes much more frequently.
Dump 1
Dump 2
Dump 3
Specs:
4770k
Gigabyte Sniper M5
EVGA GTX 780 x2
Corsair XMS3 1600mhz 32gb
Corsair Force GS 320gb
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Aug 21, 2014
The most recent was a IRQL_not_less_than_or_equal_to, but over time there have been SYSTEM_SERVICE_EXCEPTIONS, KMODE_EXCEPTION_NOT_HANDLED and a few others.
This is a Toshiba laptop with 32 GB of memory, a toshiba 256GB SSD and two crucial m500 960 GB SSD. I have updated the Crucials to version M05 of the firmware (latest) some time ago and the crashes are continuing.
Crashed appear to happen randomly, I can be just trying away and I get a BSOD or the machine can be idling overnight and when I get up it has restarted. When it crashed it does not always restart (sometimes hangs at 100%).
Have downloaded the Windows Debugger but from my point of view it has been less than useful.
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Oct 4, 2013
i have a clean install of windows 8 x64 and i see BSODs every 1 or 2 or 3 days.
even one time before installing win 8, when i inserted DVD of windows to install it, a BSOD accured!
windows is totally updated and hard disk is free of errors (based on windows error checking tool report).
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Sep 15, 2014
After a windows update my laptop always crashes when i turn on pc in battery mode. I saw some other thread's but i didn't see any of them solved .
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Dec 13, 2013
I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:
INTERRUPT_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
TIMER_OR_DPC_INVALID
DRIVER_IRQL_NOT_LESS_OR_EQUAL and
KERNEL_SECURITY_CHECK_FAILURE
Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).
I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):
UNEXPECTED_KERNEL_MODE_TRAP
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May 8, 2014
Since 2 week my pc (a toshiba qosmio X70), that I bought four months ago, had BSOD at different time (Driver power state failure). Mainly when I start the pc. "WhoCrashed" reports said that differents drivers were in cause each time. Today it is ntoskrnl and ntkrnlmp.exe ...
I fear that there is a hardware problem ... Since I bought it, the pc make strange noise when I connect a usb device (a "bip-bip").
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Feb 2, 2014
I am getting BSOD most of the time when my computer starts up, also a few times when I'm browsing websites. The first few times it happened I did not notice the file name that causes it.
The files that I noticed which causes the BSOD:
DPC_WATCHDOG_VOLIATION
MULTIPLE_IRP_COMPLETE_REQUESTS
What I did that causes this mentioned file to prompt BSOD. I have attached a zip file achieved by the diagnostic tool from this website as told.
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Apr 13, 2014
I built my first PC in summer 2013 and since then have had multiple BSOD which have sometimes been really close together and sometimes really far apart. What I mainly want to know is if it is hardware related or just related to me installing any of the 14.x Drivers from AMD
The one thing I have noticed. If I remember correctly it never BSOD during games I feel like its always when I'm watching a video online.
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Apr 25, 2014
I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this could be a hardware issue.
Some of the errors I got are:
KMODE_EXCEPTION_NOT_HANDLED*
KernelSecurity Check Failure
DPC Watchdog Violation
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May 15, 2014
I have been getting multiple BSOD over the past couple weeks. Its got to the point where I can't really do anything even remotely "taxing" on my computer without an impending reboot. Playing more lightweight games such as Hearthstone or WoW are guaranteed crashes, as is listening to music in the web browser while doing anything else. Last night in a desperate attempt to correct the situation, I ran the Windows 8.1 refresh option. Unfortunately shortly after rebooting into the fresh install I had another BSOD and multiple more today. Ive run chkdsk on my harddrive, and ran memtests on my RAM, all came back clear. I went so far as to remove my graphics card in an attempt to isolate any potential hardware failure, but on the integrated graphics I received the same errors.
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Mar 31, 2014
Following errors appear frequently:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_CALLER
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
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