Debugging :: BSOD Crash Randomly Occurring Every Few Days
Mar 20, 2014
Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.
My computer Bluescreens very randomly without giving much information on what caused it.I can sometimes go a full day without a single bsod and somedays I get 10 within 30 mins. Only connection I've (maybe) figured out is that all these bsod's seem to happen when my comp is connected to internet and either downloading something or sending something. Like when I log into games and try to connect into a server i get bsod...or if I don't I can play that game for hours only to get the bsod when I quit game and return to desktop. Sometimes using chrome just to browse web or switching tracks on spotify can cause issues aswell.
My computer was first bought and build around 2012 with some upgrades such as more ram and new GPU. I've ran this comp with a stable OC of 4.0/4.0 and never before having any problems with either my system heating up or freezing. Now I've returned to stock clocks to rule out any unstable oc.
I'v done pretty much all i know about debugging and trying to figure out which programs/drivers/hardware are causing my system to be so randomly unstable. My head keeps telling me this is some driver related cause it started what seems to be "all of a sudden"
Things I've done: Return stock OC Ran memtest for 14 passes = 0 errors Ran Prime for ~4 hours = 0 errors and temps maxed at 60 c
So this is occuring randomly, no pattern that i can notice for when it BSOD's. I know that this error is hardware related, but i have no clue which aspect of my hardware is causing it. .dmp file ---> [URL] .....
Full PC Specs for if i crash again: AMD Phenom II x4 965 @3.4 GHz (stock) m5a99x EVO r2 2x4 GB kingston hyper x RAM @1600MHz AMD Radeon r9 270x Corsair 500W PSU
My computer has been randomly crashing for almost 1 week now. I initially thought it was caused by Avast, but uninstalling it didn't solve the problem. I then updated my network card driver as suggested by an error in one of the dump files, but that too wouldn't do it. I ran the Hardware and Devices troubleshooter, shut off the computer for 3 hours in hopes for it to cool off, but no luck there either. I remember having this problem 1 year ago and I was advised then to update my graphics card driver , but the update process wouldn't complete successfully. The computer always crashed each time before the finish line, so I was advised to use the OS generic driver instead and I've lived in peace ever since until this issue resurfaced ~1 week ago.
Latest crash: The latest BSOD crash occurred today at 6:53 AM EST and here's what could explain the problem according to BlueScreenView:
Bug Check String: BAD_POOL_HEADER Bug Check Code: 0x00000019 Caused By Driver: ntoskrnl.exe Caused By Address: ntoskrnl.exe+7b340 File Description: NT Kernel & System
Here are my environment details: OS: Windows 8 Processor: AMD Athlon || X4 635 2.9 GHz, 64-bit RAM: 14.0 GB (13.7 GB Usable) => custom installed Display driver: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1) => As explained above. Make: HP Pavilion p6520f Browser: FF 29 (same issue with the latest release of Chrome and IE 10)
The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it.
As you will see from the .dmp files I have uploaded, I am having issues around every 20mins -1 hour.
I have only recently installed Windows 8 Pro, to avoid BSOD's as I have been experiencing an overload of them on my Windows 7 Installation. To be safe I have made a dual boot to avoid file deletion, so I can also upload those .dmp's if you wish.
This computer isn't even a month old and it is acting up. A common "Bug Check Code" is 0x0000000a. This was on Windows 7. Now a common "Bug Check Code" is 0x0000001a.
I have been using an application called BlueScreenView to access and see what Codes I've been receiving. I've been signing into Windows 8 using a email address I created.
My computer randomly crash when i sleep the computer. normally, it should sleep and the power light should be off in 30 seconds, but when it crash, it takes 5 minutes and finally the computer shutdown instead of sleeping.
And the problem is... i can't have the screenshot of my bluescreen because it always happened when the screen is off....
if i opened memory.dmp with windbg ,it sayd "memory corruption"..... Here is my debug file generated by SF, i opened it with windbg(64 bit) and it says "Probably caused by : ntoskrnl.exe ( nt+5a440 )" it seems a system application ,how could i solve it?
My system(HP pav-g6) is dual booted with win7 and win 8.1 I have installed all recommended drivers from HP and done all windows updates. I crash trying to wake from sleep. In win 7 this problem does not occur. Check disk, seatools, & memtest have already been completed with all passes.
So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.
I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.
So I tried Advanced SystemCare. Again, same problem.
And it just keeps happening.
I tried refreshing my computer to see if that would do anything, but it crashed during that too.
I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)
Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.
I am having regular problems with BSOD crashes when insert a USB storage device. The problem first arose following reinstalling windows and associated drivers. I have tried updating drivers and deleting and reinstalling the USB drivers but to no avail.
I attach a file containing recent data that is gathered from a crash.
I have solved this issue by not leaving my laptop plugged into my television through HDMI while it restarts to install updates. If you run into this issue, make sure you try leaving all ports open on your computer.
A few weeks ago my PC ran into a Blue screen of death error. I'm not sure why or exactly when it happened, but I think it may have led to the issues I have now. About 3 weeks ago (I think) I was playing a game and the forced restart to install updates thing popped up. It said I had 15 minutes before my system would restart and install updates. I was a bit cranky at the time, so I got mad and decided to look up on the internet how to disable forced restarts for windows 8. I came across a thread on a site much like this that explained how to open your system registry and delete the forced restart file or something similar.
I opened my registry and couldn't find it, so I ended up not deleting anything, but I did keep my registry open on accident and my computer restarted while it was open. It crashed during the update install and gave me a BSOD error. I restarted my computer and it began installing updates yet again. It got to 30% and then went black. A few seconds later, the Asus logo popped up with the loading circle below it. It said attempting to repair or something similar to that. It eventually failed to repair, so it asked if I would like to proceed with a system restore. Seeing no other options, I clicked yes. The screen went black again and the Asus logo showed up with the loading circle below it. It failed to system restore and took me to a blue screen that isn't the BSOD. It said there were other options like refreshing my system, and it assured me that I would not lose my files (but it said nothing about apps).
I decided to do that over the manufacturer restore. It worked, but I lost all of my apps that I had installed. After redownloading and installing all the apps, I thought it would be over. About a week later another windows update popped up. I thought it would work fine this time, so I let it go. The same thing happened, and I ended up having to system refresh again. This happens every time my computer restarts, and it is very aggravating. I'm not sure what to do about it, although I haven't tried to manufacturer restore yet.
TL/DR; My computer has to system refresh every time it restarts, causing me to lose all of my apps and have to reinstall them each time. I think it has something to do with my computer restarting to install updates while my system registry was open.
I wasn't sure what to provide for specs, so I'll just add in the usual Ram and stuff:
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz 2.40 GHz Installed memory (RAM): 8.00GB (7.89 GB usable) System type: 64-bit Operating System, x64-based processor Pen and Touch: Full Windows Touch Support with 10 Touch Points
I added the SF_19-11-2013.rar file to the post because I just saw the requirements >.>
I've been constantly having problems with random freezes on Asus N76Vz notebook @ Windows 8.1 x 64 with latest updates. I don't remember updating any drivers or installing any software that could be capable of doing that, so it has begun out of sudden.
Freezes are actually pretty weird. It starts with a partial freeze, i.e. I can still switch between opened programs, I can still open new tabs in Chrome (it won't open any new sites though, just rotating circle icon), winamp will keep playing music etc., actually all programs will freeze only partially, nothing like I've ever seen before. But I can't close any currently opened programs or open new ones, including task manager. Explorer (+Classic shell) will freeze (become completely non-responding) as well, so sooner or later, I will have to force shutdown computer and turn it on again.
Where to look at because there's not a single minidump report. S.M.A.R.T status is telling me that SSD (with latest firmware) and HDD (0 bad sectors) are completely fine (checked with Hard Disk Sentinel). Computer is not infected nor have ever been (Comodo Internet Security for active protection, also scanned with malwarebytes, hitmanpro, TDSSkiller and adw cleaner). I have the latest BIOS and the latest drivers from official ASUS support website.
There are no other problems with Windows, except a lot of times I can't reboot Windows normally - it will stay at reboot screen forever. I've already tried turning off hybrid shutdown.
And another problem unrelated to Windows freezing mentioned above. Sometimes I can't close an application (Winamp and iTunes mostly) and killing in task manager from Processes tab also won't do anything. But if I try to kill it from Details tab, I get "The operation could not be completed. Access is denied." error. I've Googled about that one as well, most solutions were solved by unplugging USB devices, but I don't have any connected at all, so dead end here too. I've also tried with Unlocker and FileAssasin and they can't do anything as well in that case.
Since there are no minidumps, I've collected system, application and administrative events around occurrence of random crash. I'm also posting system summary and hardware report from AIDA64.
my hp pavilion dv6 6514nr sleeps when i close the lid and anytime i try to open it up it it crashes with the BSOD: system thread exception not handled screen i tried using blue screen view to read the dump files but it showed me it had something to do with ntoskrnl.exe
I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this. I know this is a Windows 8
MSI GE70 laptop Windows 7 Intel Core i7-4700 CPU @2.40 GHz 12 Gb RAM
I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!
My system specs are the following:
Laptop: Asus S400 CA CPU: Intel Core I5 3317 U @ 1,70 GHz Memory: 8 GB Graphics: Intel HD Grpahics 4000 Mainbord: Asustek S400 CA Antivirus: Avast! Internet Security (Version: 140512-0)
Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.
p.s.2 when i bought the laptop it had linux installed ( i think ) or it was ready for install . Could the problem come from there , and if yes what can i do about it . Im not so known with those things . Ive heard about a hidden memory which should be deleted (if there was linux before ) and its going to fix the problem , but i dont know what is that memory and where i can find it. Ive send the laptop on authorized repair service of Acer ( cuz my laptop is still in guaranty ) , and yes they didnt fix it .... 2 times ... the first time they gave me the laptop with new HD , second time they told me something about a "weak connection" that they "fixed". BUT my laptop is still here and i ahve BSOD randomly 2-3 tiems a day , and every game crashes after 10-30 mins after start . I wil lsay it again - the BSOD appeared once or twice without me even touching the laptop
System Win 8.1 Pro 64 P5W DH Deluxe BIOS 3002 with Q9650 3ghz quad. 8GB mem. nVidia Eng450 GTS, Creative X-Fi platinum sound card, TP Link 450N dual band Wifi adapter
I have been having continual BSOD at the rate of 1 or 2 a day since I installed Windows 8.1 on the 9-Apr-2014.
The errors are not consistent and so at first I suspected memory.
I have run every memory test including memtest86 for several hours at a time but could not find any problem. Regardless I bought and replaced all my memory with new. I am currently running my DDR2-1066mhz (5-5-5-15) memory at 875mhz (5-6-6-18) so well underclocked.
I have replaced my CPU! The graphics card is new NVidia ENG 450GTS and I found having the NVIDIA HD Audio drivers enabled would cause many BSODs even though I didn't use that functionality. They are now disabled.
I was getting a lot of internet download errors and so I replaced an incorrectly recognized WIFI driver (detected as Atheros) for the correct TP link driver.
I let DriverVerifier run for over a day with no errors detected.
I let Windows 8 memory test tool run with no errors.
I have looked at the minidumps but I'm not expert enough to determine the cause.
Just when I think I've found the problem and resolved the issue BOOM another BSOD.
I have no antivirus software except defender!
I have run SFDiagTool and the output can be found at:
I Just installed a fresh windows 8 on my computer and it worked fine until I installed the nvidia drivers. Without nvidia drivers it works fine, but after installing it it starts to freeze and crash. After I remove the nvidia driver is it works fine again. I tried the newest and the older nvidia drivers but none of them were stable. The symtopms are different each time. Sometimes BSOD sometimes some part of graphics on the screen goes pink sometimes the screen blacks out and does not return until I hard reset it.
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.
At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:
Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.
For the past few months I have been having an issue while playing games or watching any kind of videos on line (youtube, netflix, etc.) My PC will randomly get BSOD and say something like WHEA uncorrectable error. I'm not really quite sure where I would start to look to address this issue as im used to my computer letting me know whats wrong with it and im not very good with computers .
Reading through some other issues I saw from others on this site I have included a copy of my minidumps on one drive.
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often - Playing game like iRacing --> sometimes it freezes - Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors: ============= Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: ) Description: The AODDriver4.2.0 service failed to start due to the following error: %%3
CyberpowerPC AMD FX-Series 8GB DDR3 500GB HDD Capacity Desktop PC Windows 8.1 64-bit Gamer Ultra 2140
This started happening around 4 days ago but, since then I have system restored to a previous point and yet the problem has persisted. It has recently dropped below freezing around where I live which is unusual; however, I am in a dorm and the temperature has remained constant. I haven't really downloaded anything harmful that I am aware of in the past few days either. I also hope I got the dump files thing sorted out correctly considering there is no BSOD.
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs: Windows 8.1 x64 2x 8 gb Ballistix DDr-1600 ASrock Z87 Pro3 AMD Radeon HD 6800 Series 2x Samsung SSD 120gb 840 EVO