Debugging :: BSOD Appears Randomly With Different Codes
Aug 5, 2014
I have bought my laptop before 2 months and i have BSOD since then , nno matter what im doing ... Once it happened while there was no one using the laptop .
p.s. here are some of the BSOD codes i had :
PAGE_FAULT_IN_NONPAGED_AREA
NTFS_FILE_SYSTEM
SYSTEM_SERVICE_EXPEPTION
SYSTEM_THREAD_EXEPTION_NOT_HANDLED
they are different everytime
p.s.2 when i bought the laptop it had linux installed ( i think ) or it was ready for install . Could the problem come from there , and if yes what can i do about it . Im not so known with those things . Ive heard about a hidden memory which should be deleted (if there was linux before ) and its going to fix the problem , but i dont know what is that memory and where i can find it. Ive send the laptop on authorized repair service of Acer ( cuz my laptop is still in guaranty ) , and yes they didnt fix it .... 2 times ... the first time they gave me the laptop with new HD , second time they told me something about a "weak connection" that they "fixed". BUT my laptop is still here and i ahve BSOD randomly 2-3 tiems a day , and every game crashes after 10-30 mins after start . I wil lsay it again - the BSOD appeared once or twice without me even touching the laptop
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Feb 21, 2014
My computer Bluescreens very randomly without giving much information on what caused it.I can sometimes go a full day without a single bsod and somedays I get 10 within 30 mins. Only connection I've (maybe) figured out is that all these bsod's seem to happen when my comp is connected to internet and either downloading something or sending something. Like when I log into games and try to connect into a server i get bsod...or if I don't I can play that game for hours only to get the bsod when I quit game and return to desktop. Sometimes using chrome just to browse web or switching tracks on spotify can cause issues aswell.
My computer was first bought and build around 2012 with some upgrades such as more ram and new GPU. I've ran this comp with a stable OC of 4.0/4.0 and never before having any problems with either my system heating up or freezing. Now I've returned to stock clocks to rule out any unstable oc.
I'v done pretty much all i know about debugging and trying to figure out which programs/drivers/hardware are causing my system to be so randomly unstable. My head keeps telling me this is some driver related cause it started what seems to be "all of a sudden"
Things I've done:
Return stock OC
Ran memtest for 14 passes = 0 errors
Ran Prime for ~4 hours = 0 errors and temps maxed at 60 c
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May 29, 2014
Been experiencing seemingly random BSOD's for the past few weeks, and completely unable to solve the problem myself. It happens from a minute or two after startup to after 3 or 4 hours or working, and sometimes doesn't crash on intensive apps like Furmark.
I'm running a Lenovo Y400 with the newest Nvidia drivers, and have attempted rolling back and uninstalling with DDU but no success.
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Jan 15, 2014
I've uploaded everything correctly. I've been having fairly regular problems while playing Skyrim, sometimes BSOD (with different error codes), sometimes freezing, and sometimes crashes that return me to the desktop.
The computer has been reasonably stable otherwise.
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Sep 15, 2014
The computer would just freeze up and not go to blue screen, However, since upgrading to Windows 8.1 it has been giving me a blue screen and error message, what could be wrong. I am positive the errors over the years have all been by the same, as what causes them and what occurs after is always the same.
After booting up, if I decide to play a game, practically any that require 3-d graphics, the game will start to slow down and the audio will start to crackle. Then, the computer will freeze up. When I ran Windows Vista it just stayed frozen, but now during Windows 8.1 it goes to blue screen and shuts off. After rebooting, everything runs perfectible normally and I can run any game perfectly without slowdown or freezing. Then, after shutting down and rebooting another day the same problem will arise.
It's not necessarily the worst error, but I don't quite like leaving my computer in sleep mode as it still drains some power. From what I gathered for Blue Screen View, it seems to be a memory issue. The first error code I received when using Windows 8.1 was PFN list corrupt. That prompted me to test and reseat the ram. Windows Memory Diagnostic came out clean, but the error persists. The latest time I have had this problem, the error was Memory Management, 0x0000001a.
I have updated the BIOS to latest version and have overclocked my RAM, however, the problem existed before O.C.
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Apr 10, 2014
Just today, my desktop's been unable to boot into the login screen on Windows 8.1 due to a blue screen that appears for a split second, and forced the PC to restart. Some of this, I think, should be surely linked to the GPU, as it's left me with a black screen and loud fan noise about three of four times today. Each time I've restarted the PC, it's been able to to get back into Windows, though this time it's just giving me a BSOD that I can barely see at all.
What I'm wanting to know is how can I get it to show me the information for me to diagnose it. Could I use a shortcut on the keyboard, or will the information be saved somewhere?
The GPU I have is the XFX 7950 Core Edition.
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Mar 22, 2014
So every once in a while when I boot up there is a work group icon on the desktop which I cannot delete. The only way I can remove the icon is to reboot. What is the icon coming up for and is there a way to remove the icon?
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Feb 5, 2014
So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.
I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.
So I tried Advanced SystemCare. Again, same problem.
And it just keeps happening.
I tried refreshing my computer to see if that would do anything, but it crashed during that too.
I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)
Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.
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Aug 26, 2014
I've been constantly having problems with random freezes on Asus N76Vz notebook @ Windows 8.1 x 64 with latest updates. I don't remember updating any drivers or installing any software that could be capable of doing that, so it has begun out of sudden.
Freezes are actually pretty weird. It starts with a partial freeze, i.e. I can still switch between opened programs, I can still open new tabs in Chrome (it won't open any new sites though, just rotating circle icon), winamp will keep playing music etc., actually all programs will freeze only partially, nothing like I've ever seen before. But I can't close any currently opened programs or open new ones, including task manager. Explorer (+Classic shell) will freeze (become completely non-responding) as well, so sooner or later, I will have to force shutdown computer and turn it on again.
Where to look at because there's not a single minidump report. S.M.A.R.T status is telling me that SSD (with latest firmware) and HDD (0 bad sectors) are completely fine (checked with Hard Disk Sentinel). Computer is not infected nor have ever been (Comodo Internet Security for active protection, also scanned with malwarebytes, hitmanpro, TDSSkiller and adw cleaner). I have the latest BIOS and the latest drivers from official ASUS support website.
There are no other problems with Windows, except a lot of times I can't reboot Windows normally - it will stay at reboot screen forever. I've already tried turning off hybrid shutdown.
And another problem unrelated to Windows freezing mentioned above. Sometimes I can't close an application (Winamp and iTunes mostly) and killing in task manager from Processes tab also won't do anything. But if I try to kill it from Details tab, I get "The operation could not be completed. Access is denied." error. I've Googled about that one as well, most solutions were solved by unplugging USB devices, but I don't have any connected at all, so dead end here too. I've also tried with Unlocker and FileAssasin and they can't do anything as well in that case.
Since there are no minidumps, I've collected system, application and administrative events around occurrence of random crash. I'm also posting system summary and hardware report from AIDA64.
Have a look at here: [URL] .....
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Aug 5, 2014
I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this. I know this is a Windows 8
MSI GE70 laptop
Windows 7
Intel Core i7-4700 CPU @2.40 GHz 12 Gb RAM
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May 12, 2014
I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!
My system specs are the following:
Laptop: Asus S400 CA
CPU: Intel Core I5 3317 U @ 1,70 GHz
Memory: 8 GB
Graphics: Intel HD Grpahics 4000
Mainbord: Asustek S400 CA
Antivirus: Avast! Internet Security (Version: 140512-0)
Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.
I attached also a SF Diagnostic Tool File!.
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Jul 11, 2014
System Win 8.1 Pro 64
P5W DH Deluxe BIOS 3002 with Q9650 3ghz quad. 8GB mem. nVidia Eng450 GTS, Creative X-Fi platinum sound card, TP Link 450N dual band Wifi adapter
I have been having continual BSOD at the rate of 1 or 2 a day since I installed Windows 8.1 on the 9-Apr-2014.
The errors are not consistent and so at first I suspected memory.
I have run every memory test including memtest86 for several hours at a time but could not find any problem. Regardless I bought and replaced all my memory with new. I am currently running my DDR2-1066mhz (5-5-5-15) memory at 875mhz (5-6-6-18) so well underclocked.
I have replaced my CPU! The graphics card is new NVidia ENG 450GTS and I found having the NVIDIA HD Audio drivers enabled would cause many BSODs even though I didn't use that functionality. They are now disabled.
I was getting a lot of internet download errors and so I replaced an incorrectly recognized WIFI driver (detected as Atheros) for the correct TP link driver.
I let DriverVerifier run for over a day with no errors detected.
I let Windows 8 memory test tool run with no errors.
I have looked at the minidumps but I'm not expert enough to determine the cause.
Just when I think I've found the problem and resolved the issue BOOM another BSOD.
I have no antivirus software except defender!
I have run SFDiagTool and the output can be found at:
SF_10-07-2014.zip
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Sep 15, 2014
it was okay in the few years but now in a 3 days i got some BSOD error , i don't know why it's happening? i upload the dump from instruction thread .
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Feb 25, 2014
For the past few months I have been having an issue while playing games or watching any kind of videos on line (youtube, netflix, etc.) My PC will randomly get BSOD and say something like WHEA uncorrectable error. I'm not really quite sure where I would start to look to address this issue as im used to my computer letting me know whats wrong with it and im not very good with computers .
Reading through some other issues I saw from others on this site I have included a copy of my minidumps on one drive.
[URL] .....
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Mar 20, 2014
Computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet.
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Jul 30, 2014
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
[Code] ....
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Jan 25, 2014
So this is occuring randomly, no pattern that i can notice for when it BSOD's. I know that this error is hardware related, but i have no clue which aspect of my hardware is causing it. .dmp file ---> [URL] .....
Full PC Specs for if i crash again:
AMD Phenom II x4 965 @3.4 GHz (stock)
m5a99x EVO r2
2x4 GB kingston hyper x RAM @1600MHz
AMD Radeon r9 270x
Corsair 500W PSU
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May 8, 2014
My computer has been randomly crashing for almost 1 week now. I initially thought it was caused by Avast, but uninstalling it didn't solve the problem. I then updated my network card driver as suggested by an error in one of the dump files, but that too wouldn't do it. I ran the Hardware and Devices troubleshooter, shut off the computer for 3 hours in hopes for it to cool off, but no luck there either. I remember having this problem 1 year ago and I was advised then to update my graphics card driver , but the update process wouldn't complete successfully. The computer always crashed each time before the finish line, so I was advised to use the OS generic driver instead and I've lived in peace ever since until this issue resurfaced ~1 week ago.
Latest crash: The latest BSOD crash occurred today at 6:53 AM EST and here's what could explain the problem according to BlueScreenView:
Bug Check String: BAD_POOL_HEADER
Bug Check Code: 0x00000019
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7b340
File Description: NT Kernel & System
Here are my environment details:
OS: Windows 8
Processor: AMD Athlon || X4 635 2.9 GHz, 64-bit
RAM: 14.0 GB (13.7 GB Usable) => custom installed
Display driver: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1) => As explained above.
Make: HP Pavilion p6520f
Browser: FF 29 (same issue with the latest release of Chrome and IE 10)
I've also attached a zip of the dump files.
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Jan 26, 2014
CyberpowerPC AMD FX-Series 8GB DDR3 500GB HDD Capacity Desktop PC Windows 8.1 64-bit Gamer Ultra 2140
[URL]
This started happening around 4 days ago but, since then I have system restored to a previous point and yet the problem has persisted. It has recently dropped below freezing around where I live which is unusual; however, I am in a dorm and the temperature has remained constant. I haven't really downloaded anything harmful that I am aware of in the past few days either. I also hope I got the dump files thing sorted out correctly considering there is no BSOD.
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Jul 27, 2014
I keep getting blue screens and the last one said Kernel security check failure. I'm not sure if the other failures were with the same error but I would assume they were. The laptop crashes while getting shut down, during several hours of use and today when I turned it on it failed straight away. I hope I've correctly posted the zip file.
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Dec 8, 2013
Current OS: Win 8.1 Pro x64
For the past few weeks, I had been having issues with my computer with black screens only during gaming.
At first, it seemed like a power issue since the machine kept shutting off and rebooting with no BSOD or error codes. So I got a new PSU.
Still kept happening - tested each GPU individually and all passed without error/problems.
Black screen problem still persisted. So I installed Win 7 x64 on a spare HDD and checked to see if it was software/drivers - still got black screen/reboot.
Decided it had to be the motherboard - RMA'd the board and just got a replacement (2 days ago). Still get black screen/reboots.
Reflashed the GPU BIOS - worked for a while when the voltage was left at stock (instead of 1.212V). However, still got black screen/reboot after about an hour.
I decided to test RAM w/ MemTest86+.
Tested RAM @ XMP setting (Corsair Dominator Platinum 32GB 9-11-11-31 @ 1.65V) - got a ton of errors in MemTest86+ (411 errors after about 8.5 hours).
Reset RAM to "Auto" (1333Mhz) tested again - no errors so I booted into Windows. Tried playing AC4 and got black screen + reboot within 10 minutes.
Tested each RAM stick individually today and 3 of them passed fine with no errors while the fourth one had errors in the first and second passes - 10 errors.
Took two sticks out and put two "good" sticks of RAM back and fired up the computer.
Booted into Windows and ran Heaven 4.0 & Valley - both passed without issue with the GPUs OC'd and overvolted @ 1.212V.
Thought I had solved it. Fired up AC4 and got a black screen in about 10 minutes. Tried different GPU settings (stock, lower OC, no over-volt etc.) to no avail - all gave black screens within 20 minutes (some sooner). Tried BF4, got a DirectX error - game wouldn't even start! Tried several times - nothing! Tried BF3, got a black screen within 3 minutes.
My PSU connected via a thick 12AWG cable to a 20A breaker. The PSU cable (PSU: Lepa G1600) itself is quite think (albeit short).
Why this is happening - I have either tested or replaced everything.
There are no error codes; just a bunch of Event ID 41 in Event Viewer but that doesn't indicate anything useful (just unexpected crash/reboot).
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Jan 8, 2014
I seem to get 1 BSOD each day I use my computer for more than an hour or two.
MSI GT70 2OD
Intel i7 4700mq
Intel HD4600 and Nvidia GTX780m
I have been told previously that the BSOD's i get have been graphics driver related. I have basically been going through every different driver I can find to hopefully find a combination where they do not conflict and crash.
I was thinking I should roll back to windows 8 from 8.1 but a quick look around and it seems these GT70's suffer from the blue screens on windows 8 too.
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Sep 15, 2014
I have a Samsung R580 laptop and bad things appeared two days ago and continues until now.
The first thing happened is my computer freezes while I'm doing normal things with it. No way for Ctrl-Alt-Del, no way for soft reset. All I could do is Power off the computer, and then turn it on. After turning on, I saw that the system could not boot but stopping at POST screen. If I Ctrl-Alt-Del at that time, it can boot to Windows. If I let the system freezes again, the procedure returns. If I shut down Windows by myself, the next time I turn on the laptop is OK, no freezing at boot time but freezing in Windows will be a certain fact.
The symptom returns after some random time. Maybe 1 hour, maybe more or less.
Initially I thought it was the cooling system problem. I had the laptop to service, they clean it carefully and the heating problem could be bypassed.
Nevertheless, the problem still came after I brought the laptop home.
I wanna seek for minidump file. Things I did to have it are as follow
The OS did not ask me to restart but I did it to avoid any complicated things.
The crashes still occurred and after a long time waiting, I saw this BSOD screen
After a long time waiting (the record of waiting is the amount of 5 hours 30 mins), the collecting process is still 0%. No minidump file found.
I formatted the C: partition and reinstall Windows 8.1. Just Windows and Firefox, no more softwares. The BSOD problem still occur, but the error code changed to CRITICAL_PROCESS_DIE. Still no minidump file.
Memtest86+ shows no errors. As the below picture
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Sep 15, 2014
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
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Aug 4, 2013
lately my machine keeps on BSODing randomly, see attached file
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May 8, 2013
A few days ago my comp randomly crashed while I was playing a game. It gave an error "KMODE_EXCEPTION_NOT_HANDLED (NETwew00.sys)".
Every time I turn my laptop on it gives me that error, but I can use it find in safe mode. Also found out, my comp crashes when ever i connect to any wifi.
I have an alienware m14x R2 Windows 8
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Sep 15, 2014
I've got a small BSOD problem with my Windows 8.1 x64 installation. An hour ago my computer crashed while I wasnt near it (it only heard the restart peep). The last time it crashed I was able to note the error message, which stated:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)
After googeling a bit I found out, that the BSOD might be caused by bad drivers, so I enabled the Driver Verifier (following this instructions). I hope the crash dump mentioned in the driver verifier HowTo is included within the .zip. I've found another dump file under C:WindowsMEMORY.DMP but thats about 450MB, so I probably cant upload it here. So I copied the text with WinDbg x64 and put it here: Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Mic - Pastebin.com
After having a crash with the verifier active I dont know what to do now
My system
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: nVIDIA Geforce 8800 GT
- 8GB RAM
- Win 8.1 x64 (with all updates)
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Mar 3, 2012
It happens at random times and the only way to restart is to hold the power button down and force a hard reset.
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Aug 10, 2013
I got Acer 5755G. I upgraded from Win 7 to Win 8 but laptop is freezing. Randomly...
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Nov 28, 2013
The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it.
As you will see from the .dmp files I have uploaded, I am having issues around every 20mins -1 hour.
I have only recently installed Windows 8 Pro, to avoid BSOD's as I have been experiencing an overload of them on my Windows 7 Installation. To be safe I have made a dual boot to avoid file deletion, so I can also upload those .dmp's if you wish.
This computer isn't even a month old and it is acting up. A common "Bug Check Code" is 0x0000000a. This was on Windows 7. Now a common "Bug Check Code" is 0x0000001a.
I have been using an application called BlueScreenView to access and see what Codes I've been receiving. I've been signing into Windows 8 using a email address I created.
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Dec 5, 2013
My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.
See attachment :
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