Audio :: No Sound / Realtek Error 0xc0000374 - Nothing Listed Under Playback Devices
Jun 27, 2014
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.
After my first system restore I no longer have any additional restore points, so another restore is not an option.
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Feb 2, 2014
Two programs are creating audio outputs such as a game program and iTunes, I desire to send the game program to my headset while remain the iTunes audio to my default playback device, speakers.
I am wondering if there is audio management software. Similar to how if I am on Skype I can communicate through headset and hear them on the headset while the audio on iTunes by default is outputted through the speakers.
I want to play Nether and hear everything through the headset and keep music playing on the speakers so my girlfriend does not hear me play games.
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May 10, 2013
The Playback Devices applet will not open.
I have...
1. Run the CP in God Mode to try related applets. Volume Control Options and Volume Mixer will open.
2. Removed and refreshed all audio devices listed in the Device Manager. No errors.
3. Run control /name Microsoft.Sound and control mmsys.cpl from an elevated Command Prompt. The Command Prompt window blinks briefly, but the applets will not open.
4. System File Check sfc /scannow (no errors detected)
Running Windows 8 Pro with Media addon. Using the onboard sound from the Gigabyte motherboard. The sound plays fine on the current speakers, but I cannot change devices.
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Jan 16, 2014
I was watching a TV show in my headphones, plugged it out for about an hour, plugged it back in during which time my Dell Inspiron 15 would have gone to sleep about 4 times.. I plug it back in after an hour and the music plays through the speakers and I looked up all solutions. None of them work. Checked my audio drives, disabled the speakers and enabled them back.. It is just a week old, my laptop.
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Feb 14, 2014
After deciding to give windows 8 another shot and installing windows 8.1 i still stumbled upon the same issue i had before. sound - YouTube In first part of the clip you can hear sound in windows 7 and in second how it sounds in windows 8. While windows 7 sounds perfect, windows 8 has this kind of "in fishtank" sound, not sure how to describe it and also really heavy and loud bass.
Both windows are using the same realtek hd audio drivers. I guess there is something that needs to be either disabled or changed in windows 8, but im not sure where to look for it anymore.
I have been messing around with realtek control panel but no luck so far. Since everything driver related were the same on both windows it's something inside windows 8 that does this.
Windows 8.1 pro / Realtek R273.
Also using usb sound card for headset and realtek for my mic, i can use realtek for both but the issue is still there.
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Dec 29, 2013
I'm having a little problem with my onboard audio, having just installed Windows 8.1 (clean install). I have an Asus P8Z77-V LE PLUS motherboard, which includes a "Realtek - ALC889 8-Channel High Definition Audio CODEC" onboard.
I have installed the latest realtek drivers; R2.73 from the official website.
Now, here's my problem: when I was using Windows 7 on this same machine, I could plug headphones in the front panel connector, as well as speakers in the green back panel connector. This would give me two audio outputs in the device manager/sound list, which was pretty practical and enabled me to output different applications through the speakers or the headphones.
Now, however, there's only one output, irrelevant of whether or not I have two outputs plugged in at the same time. They appear in the device manager as a single device called "speakers" (see picture). Instead of both having separate outputs, they both output exactly the same audio.
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Jun 23, 2014
I downloaded the most recent version of the realtek drivers from toshiba site and i have no sound when plugging in headphones.
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Jul 21, 2013
I have no sound from internet explorer nor do I find a realtek audio driver but how do I know what to download
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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May 3, 2014
I bought a Gateway E56R41u to replace my Acer netbook. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?
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Dec 8, 2012
I upgraded from Win7 to Windows 8 (both running the MS Media Center) and it's created a problem with music playback . It used to work fine, but now I get random stutters. Sometimes it goes 10 or 15 minutes without any problem, but often it's more frequent than that - and it's very, very annoying. The system runs an AMD A8 APU, Gigabyte A75M UD2H motherboard, 4 GB of RAM and Win 8 Pro with MC. I use the audio on the motherboard (Realtek HD audio) and output is via SPDIF to a dedicated DAC (brand is Rega) and then to a Denon amp. I've had no problems with audio from DVD/Blu-Ray, TV (via TV tuner card) or when streaming TV programs via the internet. Music is my prime use for the media center.
By the way, I've tried upgrading all the drivers I can, eg downloaded latest drivers from Gigabyte website, AMD website, Realtek website, Linksys website (for WUSB600N wireless network adapter). There is a newer driver for my TV tuner card (KWorld PCIE dual tuner PE310) available via MS update but last time I tried updating drivers for that card via MS update I lost all my TV channels and had to roll-back and re-scan them to recover.
I have an older MC system (running an Athlon 64 ) which I also upgraded from Win7 to Windows 8, and it seems to have no problem. It uses analogue audio out to an external amp.
I've read that Windows 8 has DPC latency problems and that can cause audio stutter. I downloaded some software which measures the latency, and it was showing a consistent value, in the "yellow" range - which seemed to mean it was slightly higher than ideal but shouldn't have been a problem. Unfortunately I can't recall the name of the software now, or where I found it(!!).
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May 7, 2014
Everything was ok with sound but now the computer doesn't detect any sound devices like amplifier, headphones, speakers, etc. The computer does find the audio card, but not devices.
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Apr 13, 2013
Why is one of my four internal hard drives listed as a Portable Device in Device Manager?
Removing it from Portable Devices does not remove it from Disk Drives and then it all looks normal and functions normal, until I scan devices or Windows reboots.
It also functions normal when it is listed in both spots, Disk Drives and Portable Devices, just annoys the hell out of me me that one drive is listed under Portable Devices, I want it gone from there.
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Jan 10, 2014
I have Asus All In One ET2701INKI, the problem is the microphone does not work properly, It has dense distortion and echo, microphone works in other devices very well.
I am using Windows Pro 64 Bit, and I have latest Realtek Driver, I have tried High Definition Audio but again no solution.
I have read that if I choose "Separate all input jacks as independent input devices" from Realtek Audio Manager's Advanced Settings, I am sure the problem will be solved, but I do not have Advanced Settings.
I have only:
Display Icon Notification Window
Enable Auto Pop Up Icon
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Apr 15, 2013
I have a Toshiba Satellite L875-S7110 with Windows 8 that is a few months old now, and had been working fantastic until last night. Windows did an update, and now I have a red X over my sound icon that states "No Audio Output Device is installed."
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Intel(R) Display Audio" and "Realtek High Definition Audio" both listed with the little yellow caution icons on them. I have tried to disable, then enable each of them seperately and both together, which had no effect. I have tried to unistall both of them, restart the laptop, and let the drivers reinstall themselves, to no effect. I have tried downloading the latest drivers from both the Intel and Realtek product sites. The one from Intel seemed to install correctly and asked to restart the computer. There was no positive change to the audio though, stil the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
If I go to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
If I go to Recovery, to try to roll back my updates with System Restore, I get errors on ALL of my restore points with the following message, "System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: The specified restore point is missing or corrupt. Try again using another restore point. (0x81000201)"
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Jul 16, 2014
i cannot see my graphic equaliser for audio playback - not in the music player but in general.
example - i am watching something on youtube and want to adjust the audio but within my sound options i dont see graphic equaliser at all .
i done have a dedicated sound card yet but until i do i need to be able to sort out and adjust audio for things like youtube/twitch/and spotify
is there a really good free graphic equaliser available to download or even a paid one . i dont know why but i swear my audio was better on windows 7 .
i also have a xfi mb built into my motherboard i believe as it used to work on windows 7 but since i changed operating systems it has obviously gone . where can i download the x-fi mb programme for windows 8.1 ? it is the basic version with just a control panel and built in equaliser
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Sep 1, 2013
When listening to any sound source like Youtube or BBC iPlayer the quality on this Windows 8 machine, HP Pavilion, is ok. If I record the music on either Audacity or Windows sound recorder the playback sounds weird like the speakers were under water. Tried changing levels but no difference made.
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Feb 19, 2014
I sometimes plug in my LCD TV via HDMI cable to my laptop. I use it as a second monitor. The sound used to go to the TV as well. However, I inadvertently deleted the sound "profile" for the external monitor and I can't get it back. (I've attached a screen shot showing where the other profiles are, but missing the external monitor one).
How do I restore it so that when I plug in the HDMI cable the sound will go to the external monitor?
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Jul 13, 2013
I have very annoying problem with Windows 8. The problem is in metro control panel "PC Settings". I don't know what is the reason for removing all apps control in the Notifications menu.
I had this problem so many times and the only fix for this that I know - is to create a new microsoft account or to do clean install (which I don't like to try).
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May 28, 2013
So i am going to Reset my PC cause of different issues, and i want to export my Presets i made in Realtek HD Audio Manager, the one you make in the Equalizer and then save. I want to know, where are these save, so i can take them over to a USB drive and after the PC is reseted, i only put them back there, and load them into the Audio Manager.
As example: C:UsersUserAppDataRoamingRealtekEQpreset1.cfg
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Apr 21, 2013
My audio disappeared and stopped working. my audio icon has a red x on it and when i click it it wants to detect problems (it doesn't work).
what should i do? how should I diagnose the audio? I feel like this is hardware problem as it just happened out of the blue. The audio board has a USB connection (which is working) so the connection from it to the mother board is fine.
Installing and updating the driver did nothing. I can't get the device manager to detect the hardware (scanning does nothing).
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Jul 30, 2014
So yesterday I did a refresh of my PC (full) and before I did, I would have my speakers and my headset in the Playback Devices, where I would enable or disable which ever one I was usning.
If I was chatting on Skype I would enable my headset and disable my speakers and vice versa. However, there is no option, I have chcked for Disconnected and Disabled devices and still no luck, it's not a USB but more just pink and green colour coded jacks?
- All updates for GPU and Soundcard aswell as Windows are up to date.
- The mic is working and is being picked up.
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May 3, 2014
I have an Asus R503U laptop running Windows 8.1, 64 bit, and the headset has never worked properly with this computer. I am pretty certain it is not the headset, but a settings or software issue..
For one thing, there is no "headset" listed as a separate playback option even after I plug the headset in - however, I can hear through the headset if I choose the speaker as a playback option, and if I unplug the headset, sound will play through the computer speaker, so I have just been using the speaker setting for playback when wanting to hear through the headset.
However the recording/microphone option produces a horrible humming feedback sound when I try to use Skype or record through the headset mic. The recording options are "microphone" or "stereo" and even if I disable "stereo" I have the problem.
My drivers are uptodate - I am using VIA drivers. I have fiddled with various sound settings but can get nothing to work. I have all enhancements to sound disabled and also tried using the trouble shooter to no avail.
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Feb 14, 2013
The volume for media playback is way to low in windows I have tried everything from disabling enhancements, I also have installed SRS HD audio software also with low volume.
An audio booster, or anything that would boost SRS Audio output. I also after using the default driver provided by Windows 8, updated to the newest Realtek HD driver, and still no difference.
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Feb 15, 2014
How can I solve Playback & Record device not found in windows' sound?
Sound driver status in device manager still has no conflict and Realtek Audio manager can detect only plugged in jack. I have tried to reinstalled audio driver without any conflict but still nothing in windows' sound.
If I try to restore by windows restore point, would the problem solved?
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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