Audio :: Windows 8 - Music Playback / Sound Stutter
Dec 8, 2012
I upgraded from Win7 to Windows 8 (both running the MS Media Center) and it's created a problem with music playback . It used to work fine, but now I get random stutters. Sometimes it goes 10 or 15 minutes without any problem, but often it's more frequent than that - and it's very, very annoying. The system runs an AMD A8 APU, Gigabyte A75M UD2H motherboard, 4 GB of RAM and Win 8 Pro with MC. I use the audio on the motherboard (Realtek HD audio) and output is via SPDIF to a dedicated DAC (brand is Rega) and then to a Denon amp. I've had no problems with audio from DVD/Blu-Ray, TV (via TV tuner card) or when streaming TV programs via the internet. Music is my prime use for the media center.
By the way, I've tried upgrading all the drivers I can, eg downloaded latest drivers from Gigabyte website, AMD website, Realtek website, Linksys website (for WUSB600N wireless network adapter). There is a newer driver for my TV tuner card (KWorld PCIE dual tuner PE310) available via MS update but last time I tried updating drivers for that card via MS update I lost all my TV channels and had to roll-back and re-scan them to recover.
I have an older MC system (running an Athlon 64 ) which I also upgraded from Win7 to Windows 8, and it seems to have no problem. It uses analogue audio out to an external amp.
I've read that Windows 8 has DPC latency problems and that can cause audio stutter. I downloaded some software which measures the latency, and it was showing a consistent value, in the "yellow" range - which seemed to mean it was slightly higher than ideal but shouldn't have been a problem. Unfortunately I can't recall the name of the software now, or where I found it(!!).
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Jun 27, 2014
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.
After my first system restore I no longer have any additional restore points, so another restore is not an option.
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Oct 7, 2013
When the audio is on, for videos, games, music, etc. it sometimes "skips" like an old cd player. Its pretty obnoxious, and I'm wondering why exactly this is so. I'm assuming I have an old driver or something, because I upgraded my pc from win 7 to win 8 pro.
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Apr 30, 2013
My laptop produces squeaking sound whenever i play some music or video... this sound is also observed when i put the computer on a external speakers.. The hdd is recently changed.. What can be the problem..
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Aug 25, 2014
When I watch YouTube videos, or videos/music in MPC my system audio stutter when multitasking
this also happens during watching a video but its a very short stutter and the whole immersion gets lost away............
I noticed this all started to happen after i brought my GPU back to life the 2nd time also not sure if its related but i have been having few problems with Google chrome its a bit better after i disabled hardware acceleration but its all good with Firefox apart from YouTube but YouTube stutters worst when multitasking in chrome
The video render-er i use in MPC is madvr MPC (K lite codec pack) is updatedMy GPU Power colour HD4870 1 gig version Drivers updated latest (GPU)When i was taking about bring it back to life i was talking about baking it.Sound card Xonar DG Drivers updated using beta versionMy CPU utilization didn't reach 100 nor 60%My GPU utilization doesn't go above 4%
I "temporally" solved it back then by Installing bunch of windows updates plus not only that problem also my chrome problem is fixed
Audio stuter when multitasking with mpc and youtube - Operating Systems and Software
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Jul 27, 2014
My PC
CPU: i7 2700K
MoBo: Gigabyte Z77X-UD5H
GPU: Gigabyte GTX 670
Surround Sound Receiver: Onkyo 515
OS: Windows 8.1 Pro
My pc has been running great for about two years now, but starting a couple weeks ago I have been noticing an occasional audio "hiccup" once or twice per hour where everything seems to lag out for a half-second. If a computer could fart it would sound like this stutter I am talking about.
This audio stutter occurs whether i am listening to music, watching videos, or playing games. I have since performed a clean re-install of windows 8.1, and run the system file checker to verify the integrity of my OS files, but the problem persists. I have tried two of the most recent Nvidia drivers (including a beta) for the GTX 670, and will try reverting back to older drivers next.
I don't believe it to be a problem with the receiver because I have tested it on other inputs (TV, PS3) and the problem is not seen (heard) there.
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Oct 4, 2013
This is a problem I've encountered on 2 totally different devices. The first was a stationary self built computer, and I figured the problem had to come from compatibility issues, maybe some kind of internal arguments between drivers and hardware, so I returned to Windows 7 and thought nothing more about it. Win 8 was still pretty new back then.
Then about half a year ago I bought a Fujitsu UH572 with Windows 8 pre-installed from the factory.where around every 20 minutes there's a 5 second window with choppy playback of sound, no matter which player used. VLC, Google music, youtube, Gom player etc..
This issue is far beyond ridiculous, considering Win 8 is meant to be Microsoft's big save, re-inventing the hole user experience on PC. So far I have next to nothing bad to say about the years I've spent using Win 7 x64, in contrast to Win 8 which so far has given nothing but anger management issues.
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Aug 8, 2014
I have an older setup (1366 i7 930) that has worked well for years with XP, Win 7, Win 8 and now running Win 8.1.
About 4 months ago I started getting every kind of problem : BSODs, audio skips and stutter, video hangs and blank screens (with mouse cursor still working), slow response, dropouts, logouts and general instability. These problems were at their worst when I was using older software and when the CPU was heavily loaded. The CPU temperature was never an issue and has been logged at well under 70C. The event logs showed multitudes of totally spurious errors but they mostly related to power faults and bad or missed interrupts.
It would take too long to describe the frustrating process I used to trace the problem but I have finally found a solution. My system has been working flawlessly for two weeks now and I have put it through the wringer.
In short the faults were all caused by the video driver for my Sapphire AMD 7970 card. I had accepted the Microsoft drivers as a conservative, but stable solution for my installation. This has always worked in the past. Microsoft puts stability ahead of performance in their released drivers (they say) and although they do stuff up every now and then I have never had any problems before.
Two weeks ago I installed the latest Catalyst package with the v14.100.0.0 driver and all of my problems vanished. I am amazed by the response and speed difference I am experiencing. I must add that I had reinstalled both my MS video and audio drivers before and switched them to minimal functionality with no success.
I had very bad experiences with Nvidia native drivers which is why I switched to ATI/AMD and MS drivers.
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Feb 2, 2014
Two programs are creating audio outputs such as a game program and iTunes, I desire to send the game program to my headset while remain the iTunes audio to my default playback device, speakers.
I am wondering if there is audio management software. Similar to how if I am on Skype I can communicate through headset and hear them on the headset while the audio on iTunes by default is outputted through the speakers.
I want to play Nether and hear everything through the headset and keep music playing on the speakers so my girlfriend does not hear me play games.
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Sep 1, 2013
When listening to any sound source like Youtube or BBC iPlayer the quality on this Windows 8 machine, HP Pavilion, is ok. If I record the music on either Audacity or Windows sound recorder the playback sounds weird like the speakers were under water. Tried changing levels but no difference made.
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Jul 16, 2014
i cannot see my graphic equaliser for audio playback - not in the music player but in general.
example - i am watching something on youtube and want to adjust the audio but within my sound options i dont see graphic equaliser at all .
i done have a dedicated sound card yet but until i do i need to be able to sort out and adjust audio for things like youtube/twitch/and spotify
is there a really good free graphic equaliser available to download or even a paid one . i dont know why but i swear my audio was better on windows 7 .
i also have a xfi mb built into my motherboard i believe as it used to work on windows 7 but since i changed operating systems it has obviously gone . where can i download the x-fi mb programme for windows 8.1 ? it is the basic version with just a control panel and built in equaliser
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Feb 19, 2014
I sometimes plug in my LCD TV via HDMI cable to my laptop. I use it as a second monitor. The sound used to go to the TV as well. However, I inadvertently deleted the sound "profile" for the external monitor and I can't get it back. (I've attached a screen shot showing where the other profiles are, but missing the external monitor one).
How do I restore it so that when I plug in the HDMI cable the sound will go to the external monitor?
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Feb 14, 2013
The volume for media playback is way to low in windows I have tried everything from disabling enhancements, I also have installed SRS HD audio software also with low volume.
An audio booster, or anything that would boost SRS Audio output. I also after using the default driver provided by Windows 8, updated to the newest Realtek HD driver, and still no difference.
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Oct 26, 2013
When playing on background its volume goes down why this happen? when in music app open no problem when we turn background it lowering sound.
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Jul 30, 2014
So yesterday I did a refresh of my PC (full) and before I did, I would have my speakers and my headset in the Playback Devices, where I would enable or disable which ever one I was usning.
If I was chatting on Skype I would enable my headset and disable my speakers and vice versa. However, there is no option, I have chcked for Disconnected and Disabled devices and still no luck, it's not a USB but more just pink and green colour coded jacks?
- All updates for GPU and Soundcard aswell as Windows are up to date.
- The mic is working and is being picked up.
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Sep 18, 2013
So I've been experiencing this problem for quite some time when I open vlc to watch a movie n out of nowhere audio commercial clips play... Idk where they are coming from.
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May 10, 2013
The Playback Devices applet will not open.
I have...
1. Run the CP in God Mode to try related applets. Volume Control Options and Volume Mixer will open.
2. Removed and refreshed all audio devices listed in the Device Manager. No errors.
3. Run control /name Microsoft.Sound and control mmsys.cpl from an elevated Command Prompt. The Command Prompt window blinks briefly, but the applets will not open.
4. System File Check sfc /scannow (no errors detected)
Running Windows 8 Pro with Media addon. Using the onboard sound from the Gigabyte motherboard. The sound plays fine on the current speakers, but I cannot change devices.
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May 3, 2014
I have an Asus R503U laptop running Windows 8.1, 64 bit, and the headset has never worked properly with this computer. I am pretty certain it is not the headset, but a settings or software issue..
For one thing, there is no "headset" listed as a separate playback option even after I plug the headset in - however, I can hear through the headset if I choose the speaker as a playback option, and if I unplug the headset, sound will play through the computer speaker, so I have just been using the speaker setting for playback when wanting to hear through the headset.
However the recording/microphone option produces a horrible humming feedback sound when I try to use Skype or record through the headset mic. The recording options are "microphone" or "stereo" and even if I disable "stereo" I have the problem.
My drivers are uptodate - I am using VIA drivers. I have fiddled with various sound settings but can get nothing to work. I have all enhancements to sound disabled and also tried using the trouble shooter to no avail.
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Jan 16, 2014
I was watching a TV show in my headphones, plugged it out for about an hour, plugged it back in during which time my Dell Inspiron 15 would have gone to sleep about 4 times.. I plug it back in after an hour and the music plays through the speakers and I looked up all solutions. None of them work. Checked my audio drives, disabled the speakers and enabled them back.. It is just a week old, my laptop.
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Feb 15, 2014
How can I solve Playback & Record device not found in windows' sound?
Sound driver status in device manager still has no conflict and Realtek Audio manager can detect only plugged in jack. I have tried to reinstalled audio driver without any conflict but still nothing in windows' sound.
If I try to restore by windows restore point, would the problem solved?
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Sep 15, 2014
I have the laptop as stated above, i have had it a week and the user before me had decided to put on 7 instead of 8. i completely wiped and restored to windows 8.1, installed all sammy drivers and ensured it is all up to date.
the laptop had huge instability issues, the hdd was on its way out as mbr was damaged and the heads were ticking badly. then i found the ram was not secured in the sockets properly too. so i fixed it all!
Anyways back to the problem. i have the realtek hd audio drivers installed from sammy, reinstalled the ones from realtek themselves and still nothing.
Main issue, mic and speakers built in work and are fully detected. but the microphone port and headphone port are not detected, no matter what i plug into them.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Jan 14, 2014
Got a new computer with Windows 8. I put a music CD in the D drive. Nothing happens. I click on DVD RW Drive (D), and it shows the tracks on the CD. I check Track 1, go up to Music Tools and click Play. A play button appears but it doesn't work.
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Apr 21, 2013
I just bought an HP Envy All in 1 w Windows 8. I want to put my music from Zune player onto the computer. I downloaded Zune software, but I cant get music from Zune player to PC. I don't want to use Xbox music if possible. How I can continue using Zune on PC and more importantly put my music on PC in Zune file?
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Feb 3, 2013
I open Zune.I start a song.It starts off at normal volume, at the quieter beginning part, but then it gets REALLY soft when the more louder part of the song plays.
It never did that before I did a clean install of Windows 8.
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Jul 12, 2014
i get no audio in any games, Youtube, Twitch, etc. I get audio on skype but thats it. I checked my device manager and it says all audio devices are working properly. I checked for driver updates and found none. I have a Dell XPS 8700.
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Nov 7, 2012
If iTunes is launched with User A account, when I switch to user B account on the same machine, iTunes music is stopped and I would like music continue...like in Windows 7....
Is it possible to indicate to iTunes to not be suspended when user switch and continue to play music in background ?
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Sep 15, 2014
I seem to have some Audio files that whatever I do seem always to play in the order 1,10, 11...2,20,21... etc instead of 1,2,3,.. etc
I've got the file names in the correct sequence -- it only happens on a few albums bit it's mega annoying since if I'm playing an Audiobook in a Car I obviously want the tracks to be in the CORRECT sequence.
Here's an example of what a music app shows the order - and from MP3Vtag you can see the filenames are in the correct sequence.
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Jun 19, 2014
Recently, I have gotten an ASUS notebook as a gift and I've noticed that there is one big issue with it. Whenever I stream music from Spotify or watch a movie on Netflix, the audio begins to create a crackling static noise. The issue with the stuttering is whenever I have something playing in the background such as Spotify, whenever I begin to switch tabs or load a new site, the audio begins to stutter and mess up. I don't know what the problem is. I've tried updating my drivers. I've tried changing the default playback on my playback device as well but to no avail. My computer has the Realtek High Definition Audio driver. I have heard that Realtek drivers and ASUS machines don't usually function well together but I am not sure if that's the case.
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