Hardware Drivers :: Internal Backup Drives Not Being Detected In 8.1
Jun 12, 2014
i have just installed windows 8.1 64Bit on my pc which was originally running windows 7 64Bit I have 2 internal backup drives in addition to my normal boot drive Both these drives have data and worked perfect in Windows 7 but in Windows 8.1 only one shows up When i try to access the one I can see it says drive not accessible Access denied It also shows used space and free space as zero bytes When i know it is at least half full.
Its a 2 terabyte drive same as i the one i cannot see at all I have uninstalled both drives reinstalled them updated every driver possible I have windows 8.1 on a slide in drive as windows 7 When i slide Windows 7 back into the same machine both drives show up no problem.
Its an ASUS M4A785TD-V EVO Motherboard I am begining to wonder would a Bios update if there still is one available
As this motherboard is getting on a bit now.
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Jan 18, 2013
There was a registry fix for this problem as here:
How can I remove the option to eject SATA drives from the Windows 7 tray icon? - Super User
In Windows 8, though, the registry is different, as there is no msahci under services as here:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesmsahci
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May 11, 2013
What is the right way to clean them up or remove the bins altogether?
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Oct 26, 2013
I've installed 8.1 on a PC from the store and then one of my three internal drives, my data drive, would intermittently connect / disconnect. I was not able to find a solution so I recovered my Win 8.0 installation from a backup and now everything works well again. I'll try to reinstall Win 8.1 in a few weeks - suspect it's a bug that Microsoft will eventually squash. I also Installed 8.1 on two laptops from the store with no problems - however they do not have additional internal drives.
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Feb 8, 2014
I have question: Could I use my external hard drive (removed from it's casing obviously) and replace my internal hard drive with it?
Here's more context: I recently bought a Kingston V300 120GB SSD to replace my old HDD in my laptop and give it a boost. Performance is noticeably faster (the fresh install of Win 8.1 might have worked too) but the 120GB are filling up quite fast however.
As I was running my defrag program to check if any external drives needed defragging I was surprised to see that my 1TB USB 3.0 Toshiba Stor.E Basics showed up as an SSD along with my Kingston (and thus no need to defrag ). So I asked myself, could I use that drive as my internal drive instead of the Kingston?
My questions are:
- Will it work?
- If yes, does it need to be configured in any way first?
- Would there be compatibility issues? My laptop is SATA 2 and I guess the drive in the Toshiba would be SATA 3.
- Would read/write speeds maybe be too slow to run the computer properly?
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Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Nov 17, 2013
I'm using Windows 8 x64, all updated, which had been working without problem for about 8 months now.
I noticed my internel card reader drives (9 pin USB header) kept disappearing and reappearing quickly, in both My Computer, and Device Manager. So I assumed it was dying and bought a new one, but it too did the same thing, so assumed it must be the USB connecter dying, and left it unplugged, and orderd an external card reader (yet to arrive).
Sadly my USB flash drives and USB hard drives started doing the same thing, front and back ports, these drives will disappear and reappear a few times then work as normal, weird thing is my USB printer, mouse, keyboard, and Sansa Clip+ work fine.
I tried testing in WinPE v4, and Linux (Ubuntu LiveCD) and everything seems to be working fine, including the internel card reader. So I reinstalled Windows 8 after trying fixes like uninstalling the USB Root entries in Device Manager, and messing with the USB power saving options in Windows, even though they're at the defaults and never caused problems before, but the internel card reader was doing the same thing again before even doing any updates, or installing drivers.
I have found a workaround for the reader, if I disable it within Device Manger before putting a card in, and then enabling the device it works, but once ejected it goes back to disappearing and reappearing again.
The PC is a Dell Inspiron 531.
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Jul 9, 2013
it appears that windows cannot recognize my dvd drive after i used the option in the general menu to remove everything and reinstall windows,
When I check it in the device manager, it reports the dvd drive as hidden, and need to connect it to solve the problem, but i am pretty positive the dvd drive is connected since i can press the button and the tray will eject (and if i insert a disk i can hear it spinning), check the two attached images for this,
i have tried everything, like updating the firmware (it only worked once when the dvd drive was detected, for otherwise the update app would just request you to connect the drive to update it), it didn't work (in this case, i can see it in windows explorer, but cannot push the button to eject the disk tray), use the reg. fix found on the internet, resetting windows again (after the first reset, the dvd drive can be detected but i cannot burn an iso disk, so i reset it again, took about 20 minutes, now the drive is just simply not visible in explorer), none of them worked,
the laptop is samsung series 3, this one, NP355V5C - OVERVIEW | SAMSUNG
it used to have this problem (dvd not detected, or push button not responding) before, but usually solves on its own after an reboot, unlike this time which is completely screwed up and i am at my wits end,
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Sep 9, 2013
No USB device seems to be getting detected on my machine when I plug in a flash drive or an external hdd I get the distinctive sound from my speakers that an USB device is plugged in but nothing is showing up in "My Computer". I went through the event logs and found that Windows is failing to load the USB device (check image in attachment logs.jpeg). Recently I installed iTunes, so I though it might be causing this problem but I uninstalled it even then the problem persists. I don't want to format my machine just because of this small problem. Is this a driver conflict ? How do I find out why windows is all of a sudden failing to load the USB devices ? I have uploaded a copy of the saved logs detailing this failure(logs.zip).
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Sep 15, 2014
I run Windows in the following configuration:
I have an SSD and a normal HDD. The Windows system itself runs on the SSD for faster boot-up, and all my user data is stored on the HDD. I recently installed Linux as a dual boot option, but due to issues with UEFI and Legacy BIOS settings, I decided to uninstall my Linux. My Linux was similarly configured, with /boot residing on the SSD and the rest of it residing on an ext4-formatted partition on my HDD.
I uninstalled Linux using the boot-repair livedisc, and I can boot just fine into Windows 8.1. However, now my Windows Data partition on the HDD cannot be accessed. On boot, it doesn't even mount, and links to my Downloads or Documents folders are broken.
The Disk Management tool lists the Data partition as an EFI System Partition, when it was previously just a normal Primary NTFS partition. GParted detects the partition as an NTFS one. DiskPart also indicates the partition is hidden. Mounting the partition works fine using DiskPart but I cannot access it as it throws an access denied error, and says I do not have permission to access the drive. I have tried changing the security options in the security tab to give me full control, but to no avail. I can use CMD to access it though, and view things, but I cannot seem to move or copy data out of it. I have tried using the convert utility in CMD to convert the EFI partition to NTFS (EFI is FAT32, IIRC) but it says that the partition is already NTFS.
How can I fix this or at least enter the partition and backup my data before performing a format and restore? What data should I provide to get proper support?
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Oct 19, 2013
Ok, after playing around a bit with the new 8.1 some hardware issues come into my way: My Soundblaster X-FI didn't work anymore, no new driver provided by Creative Labs - replaced by working sound onboard.
But now my Sony Cybershot DSC-W70 camera isn't detected anymore, no drive letter is assigned and since I have no cardreader I can't access the pics. Troubleshooting says the problem can not be fixed. Sony doesn't provide particular drivers for it and reinstalling the Intel ICH9 driver didn't work. Under Windows 8 it worked like a charm, 8.1 seems not to like much of my hardware.
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May 30, 2012
I know my dvd drive was working a few weeks ago cause i used it to load up shogun 2 total war. My bios recognizes my driver but i dont see it any were in my device manager. BTW i was running windows 7 and had no issues with my dvd driver.
Update i click show hidden devices and i see my dvd but I can't find it anywhere when I look in my computer and when I put a disk in it doesn't boot up the cd or anything. I also asked it to check for updates but it says i have the latest updates for the drive and the device is working properly.
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Jan 17, 2013
When I look the control panel the CD/DVD does not appears, but in the setup you can see that the DVD is working. Before I had win 7 and it work well.
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Mar 2, 2014
Since upgrading my HP DV6T7000-CTO from Windows 7 to Win 8 and now 8.1I have had an intermittent issue where the my wifi/bluetooth adapter is detected, until a restart, and then afterwards, is no longer detected. I have a Intel centrino wireless N 2230 which is both wifi and bluetooth. I cannot connect to wifi, nor is the bluetooth detected. Additionally, the wifi-radio button on my laptop, will not turn on (red is off, white is on). Sometimes I can temporarily fix the issue by shutting down,disconnecting the adapter from my laptop, reseating it, and then rebooting. This does not always work though.
I have tried the latest drivers from Intel as well as tried removing those and just installing whatever Windows update thinks is best. I have also updated the Bios to the latest, but to no avail. I have even replaced the adapter with a new adapter but the same model and that did not fix the issue either.
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Nov 10, 2013
I get a black screen after the loading screen when I boot up my computer. To fix this problem, I decided to do a dirty install, but I stumbled upon a problem. I have 2 Crucial 64GB SSDs that I put together as one, making my C: Disk, but I didn't see it in the Volume List. I only see what was Drive D:, my 1TB Seagate HDD, which, supposedly, took my SSDs' place as Drive C:.
I've unplugged the SSDs and booted up with only one plugged in, and made the Primary Boot Device "Removable Disk", but when I boot up, I get an error message saying "BOOTMGR is missing". The same thing happened when I did the same with the other SSD. It can be deduced that both of the SSDs have to work together as a whole to function.
Then, I unplugged the 1TB HDD and tried again. When I did a chkdsk for Drive C:, I got a message saying, "The system cannot find the drive specified". From this, it is obvious that the 2 SSDs (which are the actual C: Drives) aren't being detected by my computer, but the 1TB (Drive D: ) is being detected.
After uncovering this problem, I think this may be the fault that is giving me the black screen after boot.
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Jan 15, 2013
I have a Lite-On iHAS124-04 DVD drive that is not detected by windows 8.
The same system also has winXP and win7, which detect the drive.
The interesting part is the drive was used to install windows 8.
Why is windows 8 not detecting the drive?
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Nov 3, 2013
I have an Asus x202e with I3, Windows 8 64 Bits. The defect is that the battery does not detect. Here's what I did: I disconnected the battery, I pressed the power button 30 seconds and not fixed. I reset BIOS F2, F9 and F10 and again not repaired. I uninstalled the Microsoft ACPI method battery and nothing. Do you think that a BIOS update will fix the fault? Mention that no longer turn on the battery.
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Sep 15, 2014
I have the very latest Windows 8.1 update.
My internal multi card reader has been working fine for just under a year but just recently it has stopped recognising SD cards. When I insert a card it normally opens an explorer window but now it does nothing and does not show in file explorer.
Though if I click on .. file explorer/manage/disk management .. it then opens an explorer window for the card.
I have the setting in autoplay - memory card and removable drive set to open explorer.
I don't think the card reader is becoming faulty.
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Sep 15, 2014
ASUS X55C notebook I had windows 8.1 installed and my comp stop reading blue rays, so I called tech support. they told me to mail it in. they change my HDD cause a bad sector and installed normal windows 8 but changed my dvd/cd rom drive to matshita dvd ram. I use to have matshita dvd ram UJ8A0AS and it did play blue rays. now i'm calling back and they are trying to tell me that my model doesn't play BR's. that's the reason why I bought my computer. their call center verified all that. so can I add that driver to my device manager.
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Mar 18, 2014
I'm currently testing Windows 8 To Go in a enterprise environment. I have some of the officially certified 64GB Kingston Workspace drives, Kingston DataTraveler Workspace 64 GB USB 3.0 Flash Drive - 1 Pack - Newegg.com, and they work fine but at $129 per USB they are too expensive to purchase that many right now (And these are the cheapest official option currently). I am now looking to find some other cheaper models of 64GB USB 3.0 drives that have their RMB set to Fixed (so they appear to Windows at a Fixed disk instead of a removable disk).
I've contacted a few USB manufactures and they have been less than useful at even understanding what the RMB setting is, and then on which of their own drives they may have switched it to fixed on. Sandisk actually switched all their USB drives over to appear as Fixed drives last year, and then they switched them all back to appear are removable again, so if you order a SanDisk USB drive in the past few months, it's a bit of a crap shoot in terms of what you get. I tried to order a few different ones but have not yet found a 64GB USB 3.0 USB drive that appears as fixed, except for the expensive WTG certified USB Drives.
Any other regular 64GB USB 3.0 USB drive's that are configured to be fixed drives in Windows?
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Jul 22, 2014
I've installed Microsoft Windows 8.1 Version 6.3.9600 Build 9600 on my HP 430 Notebook PC with 1 GB RAM and Pentium CPU @ 2GHz 2 Cores.
Display drivers are not working properly (i.e., everything appears bigger and unclear), earlier I'd successfully updated the display drivers and made it work using Device Manager. making a backup of the drivers (may be in .inf format) from the installed drivers so that I don't have to update it every time I re-install it.
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Aug 2, 2014
I like to keep a whole bunch of USB Flash Drives around for bootable Windows media, recovery, etc. I have a bunch of Patriot Xporter XTs and these were really fast and cheap drives. I can't seem to find them as cheap as I used to because they are discontinued.
All of the 2014 roundups compare USB 3 drives, but I haven't had much luck installing Windows from USB 3 drives even on USB 2 controllers.
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Apr 14, 2013
If I plug in a drive (via a hub) and it does not appear in the drive list, is there a way to force a scan for new drives?
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Aug 20, 2013
I am currently running Windows 8 64 bit and when I go to "My Computer" it is only showing my C: drive. I know my other drives (internal, external and dvd) are working because I can enter the directory name (ie. H: or E:) into the address bar and the content appears. Is there any way to fix this problem so that they show up in "My Computer"?
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Feb 4, 2014
Just purchase this HornetTek X2-U3 JBOD USB 3.0 (HT-3210U3) - 3.5" DUAL BAY - JBOD - HDD ENCLOSURES
The only reason was because I had a spare 1TB drive and 500GB drive that I wanted to span into one volume, according the product spec it supports JBOD, which from my understanding should allow hard drive spanning, I understand that if one drive goes the data is lost, but that is not a concern of mine as I have numerous backups of my data. The problem is when I try to span 2 disk I get the following error "The operation is not supported by the object"
Here's a screenshot of the drives in question :
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Jul 21, 2013
I have a Sony Vaio all in one but it doesn't have a cd drive. I've purchased two and neither were recognized by Windows 8. Can found a USB optical drive recommended?
[URL]
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Jun 24, 2014
On my windows 8.1 PC whenever I plug in any USB pen drive the thumbnail for the device is always an image of a Sandisk Cruzer Titanium as is the identity when I go to the safely remove hardware toolbar.
The Sandisk probably was the first pen drive I plugged into the machine when new but surely it should be picking up details of subsequent devices or at the very least showing generic details.
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Feb 22, 2014
This is what Windows Explorer and Disk Management show.
Drives G, H, I, and L are completely non-existent. When clicking on them, Windows asks to format them. Properties shows 0 bytes Used space/Free space. I need removing these "drives" from Windows Explorer.
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Oct 31, 2013
I am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".
Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists.
Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.
Finally, if for some reason I can't fix this issue, any way to at least just DELETE the "Eject" from the context menu?
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Jul 26, 2014
I used four drives in my hard-disk. I needed to extend volume for my C drive. So using the Disk management utility I was trying to shrink the drive F (as it was very next to C, as in Disk management). But something happen accidental here. I found that two of my drives E & F went missing after the operation. Also my laptop suddenly restarted (after perform a checking task). I am not sure how this happened and looking for a way to recover the lost partitions as they are seen still exist, including the data.
I was only trying to shrink around 283 mb of volume from a drive with 138 gb, as an experiment basis, to see it work. On that process the drives were lost and those are not shown into my windows now. Using a software EaseUS Partition Master, I could still see the drives still exist as they contain the data as used spaces, and also show the unallocated space of 283 mb but I am not finding a way how could I recover my partition without affecting the data.
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May 7, 2013
My SSD (Intel 60GB) was becoming too small to hold my Windows 8 system partition so I found another use for that SSD and went back to HDD. I transferred whole SSD to HDD with Paragon Backup & Recovery 2013 free, and now the system gladly boots from HDD.
But Windows 8 is somehow still thinking that they are running on SSD. For example "Optimize Drives" (Ex Windows Defragmenter) shows "Solid State Drive" as media type and probably because it can't access TRIM functions, it is unable to defragment the drive, so it is yelling that "Optimization is not available":
How do I convince Windows 8 that they are running from HDD again?
I have tried to remove this disk from "Disk Drives" in Device Manager, also I removed/reinstalled everything under "IDE ATA/ATAPI Controllers" and "Storage controllers" without any success.
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