Audio Driver Stops Working - System Hangs At Shutdown
Jul 13, 2014
For the past few days my laptop, a Windows 8 Samsung model with Intel core i5, has been acting up for the first time since I purchased it last year. I've been away on vacation for three weeks, and have not used it during that period, so when I returned the system naturally installed itself with new updates. But ever since then, my audio driver has not worked whenever I initially booted the computer (i.e. there is no sound); interestingly, YouTube videos also refuse to load. It is only when I restart the computer, or disable then enable the driver manually, that things return to normal. Or, at least, somewhat.
For when I try to shutdown the system, the computer hangs and just doesn't shutdown. It seemingly performs the processes required for it, the screen darkens, but the system does not power off. The first time I had to manually turn off the power, but last night I simply let it continue with the hope that it would shutdown eventually. It did... but only because my laptop battery ran out.
Before System Restore recommended, I tried that route already. No matter which restore point I used, the system told me that each restore was unsuccessful due to the possibility that my C drive was corrupt. I don't know if that's the case - certainly something is wrong - but I'm at a loss as to exactly what to do.
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Apr 15, 2014
I was recording with my internal realtalk hd mic on my laptop, but it stops working everytime I plug in my head set. There's nothing special about this headset, and there's no microphone on it. Sadly, my RT mic does this with any headset I use. It's frustrating when I unplug my headset and the mic begins to work fine again. Is there any reason why it might be doing this? Whenever I try to configure the mic, it simply just doesn't recognize any noise being made when the headphoes are plugged in.
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Jun 12, 2014
Okay well this happened like 2-3 weeks ago, i have an extremely annoying problem.. The sound of my computer would randomly stop working for some reason.. Not only that, but when i watch youtube the video or any video it won't load and it would literally pause or freeze.
To fix this i would have to disconnect/reconnect my headset or disable/enable my headset through the sound control panel; when i do this, it seems to fix everything, as the sound would come back and the videos would load back up and work normally again, but in 20min or 1hour the same problem would occur again and i would have to do the same process over and over again..
My OS is windows 8.1
And my headset is a Logitech H540
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Oct 21, 2013
In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!
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Jan 2, 2014
I've created a Windows 8.1 partition separate to the original Windows 7 install. The manufacturer, Acer says the model is supported for the Win 8 upgrade. I did it on a second partition and simply installed the W8 drivers from their website. It uses Dolby Digital Audio V4. It sounds poor on Win 8 though, on the occasion that I boot back into Win 7 the difference is like night and day. Any icons in the try, apps etc. appear to be properly installed and loaded in Win 8 yet the audio quality from the speaker and with a headset is still degraded.
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Oct 23, 2013
Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.
I have found this in the event logger:
"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."
Source: Kernel-Power
I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.
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Mar 17, 2013
I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).
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Aug 21, 2014
An hour ago my keyboard quit working so i restarted my computer. When i came back, i could login with a password but once i logged in my keyboard stopped work.
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Aug 11, 2014
Recently the sound on my Sony Vaio will play initially, but afterwards won't work. It doesn't say it's muted and the little green part that shows sound in the speaker area also doesn't appear when something is playing. I have tried to test the speakers to see if that plays sound but when I do it says that they are being used with another application and to close it before I try to test them, even when nothing else is open. If I restart it, the same thing will happen again. Why is this happening?
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Feb 13, 2014
I have WIN 8.1 installed on a Gateway DX 4822IE 10 and now IE 11 continually stop working,can find no fix on MS web site...
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Oct 11, 2013
I have 4 computer with none working keyboard after updates. This AM, I put an HP on line after being off line for several weeks (totally removed from home network).
Under BIOS control keyboard works. Enter password and Windows 8.0 takes over. Worked well until I ran update which had 88 updates. Upon restart , keyboard will not work. (Windows 8.0 was installed over Windows w/ all updates)
HP P7-1010 AMD processor 16 gig ram. 450 gig drive
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Feb 3, 2013
After upgrading to Windows 8, the I.E. went to hiding, so I retrieved and pin it to task bar. Now, after I open it, it closes right away when I try to go onto a bookmark. The error message says "Internet explorer has stopped working" A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
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Aug 16, 2014
I have been having an issue recently with my Windows 8 HP laptop where it'll just stop playing videos (whether if streamed through the internet such as you tube or if played on the actual computer as a downloaded video) or the sound for said videos just won't play. The problem can usually be temporarily fixed by restarting my computer but it gets annoying to restart my computer constantly because a video is not playing or the sound is not working so I am trying to see if there is a permanent solution. Adobe flash player is up to date and the problem has been occurring before and after I updated flash player.
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Sep 15, 2014
All of a sudden many of my programs either won't launch or stops working right after launch.
I have no "reset" point that can fix this, and I have tried "sfc /scannow" (without having a clue what it does). After the sfc /scannow, the command prompt message said I had some corrupt files, and not all of them could be fixed automatically.
What can cause several programs to stop working all of a sudden, and what can possibly fix it?(Without re-installing Win 8 of course)
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Aug 2, 2014
After I remove the off-board VGA card from the rig it's not booting anymore. It doesn't even beep when I turn it on with no memory module. I tried to reset BIOS but still no go!
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Feb 5, 2013
I have a Acer Laptop with windows 8 64 bit and have had Usb issues with some devices. I tried running SFC and it stops at the same place each time saying it cant continue. The log file list files that have been verified but no errors ...
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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Oct 8, 2013
which is about the network drivers, I am using Intel desktop board dh61ww which has its on board LAN adapter named (Intel gigabit LAN) which uses Intel gigabit network controller driver, When i bought this computer I had no issues used it about 8 months with out any problems, but now its been 10 months of total. Before 6 days some person used my computer and after that i started facing this problem that is after every reboot i have to reinstall my drivers or restore the windows to a point that i saved. I have done fresh windows on this PC(three times) also with deleting and creating new partitions but still it keeps coming up. after shutdown when I login to my windows the task bar haves a red cross on network connections icon and in device manager there's an exclamation mark on network drivers. so i have to waste my time for restoring windows or reinstalling my network drivers.
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Mar 23, 2014
Since a few weeks for some reason I cannot access some programs (like MS Word), it just says that "the operating system is not presently configured to run this application". It doesn't show up as a registry item either same as some other programs.
Now my problem is that I cannot install a new version, nor openoffice, or anything else for that matter that uses windows installer.
I've checked if the service and subservice was running and they were, I've tried SFC /scannow and Dism /Online /Cleanup-Image /RestoreHealth but they both didn't fix the problem ( did fix some corruptions though).
What happens with the installer is basically it doesn't do anything. It just sits at initializing forever and doesn't install anything at all. Currently cannot install any programs but don't want to reinstall windows since I have a lot of programs and settings I don't want to lose.
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Jul 21, 2014
I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".
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Jun 13, 2014
For sometime now, can't say exactly when it started, all Flash videos have a strange startup delay. Videos buffer fast, no complaints, audio starts immediately but the video hangs there up to 7 - 8 seconds showing the first frame and then after this delay, jumps forward to catch the audio and finally plays normally.
I have difficulties to describe this, lets try with other words: I start for example a YouTube video. Audio of the video starts immediately, totally normally, but for the first 7 or 8 seconds the video only shows a still image of the first frame, totally frozen, then jumps to same time spot where audio currently is going and from that point I can watch videos normally. I lose nothing of the audio but visually I am not able to see those first seconds of the video.
When finally both audio and video streams are normal and running, if I switch to / from full screen, the same happens again although the video is frozen only 2 to 4 seconds (audio runs normally), delay being not as long as when video is started.
I have latest Flash installed, the laptop in question is the one told in my system specs. The issue is only when streaming Flash videos; disabling Flash for instance in IE11 and using HTML5 player instead, all videos (even YouTube) work as they should, both audio and video starting immediately.
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Sep 17, 2013
Running Windows 8 all was fing and I notce the color had change on the toolbar. I go to control page and made a change to the resolutions and color an and click "ok". That's when it all hit the fan, The screen started flashing and won't let me get to the sign it page. the desktop screen will pop up quick, I can see the sign in box box it won't let me sign it. It will flash so fast that I can't type the password it and if I use the scanner it just flash longer.
ENVY M6 - 1105DX
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Jul 27, 2014
I just bought a sony laptop with windows 8. The side panel power options(shutdown and restart) and alt+f4 are not working to shutdown the laptop. Only holding the hardware power button for 4 seconds is working to shutdown the laptop.
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Sep 15, 2014
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Oct 18, 2012
I've had problems since yesterday regarding the hybrid (fast startup) shutdown.
The machine just won't do it, instead it does a full shutdown. I have the option thickened under power options but it still doesn't work.
The only software change was running a portable version of 00 Defrag 16. I used a portable version because installing it would cause the problem I described above (maybe something about reg files?). I've used the portable version a few days ago but just to scan the drive, yesterday I started to defragment the drive and then the problem surfaced.
hyberfil.sys
Running the shutdown -s -hybrid -t -f 0 does a full shutdown too.
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Jan 18, 2014
I have to go to task manager and close it down and open it again but I can't get any work done as I can't save anything. I just installed the windows 8.1 patch two days ago.
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