Windows 8.1 Hangs On Many Operations?

Mar 24, 2014

I have a Windows 8 machine with Windows 8.1 upgrade.

On my operations such as restarting and shutting down it hangs and does nothing (I understand this a common problem but I have tried 3 solutions I found on the internet and none of them worked.) I still have to turn off my computor by holding the power button......

It isn't just shutting down however. Often when I try to open a program I have downloaded from the internet (the latest example being a driver scanner) nothing happens.

To try and fix these issues, I attempted to refresh Windows 8. Again it did nothing. After clicking the Get Started button it just hung on Preparing. I only left it for about 20 minutes, I thought something would have happened by then. The same is true for reinstalling Windows.

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Virtualization :: Windows 8 Hangs In VirtualBox?

Apr 30, 2013

Sometimes Windows 8 just hangs after I look around and change some of the DVD related settings in VirtualBox. My host system is ubuntu and the guest is Windows 8.

When it hangs it is usually showing the Windows 7 desktop because I am always in that mode. I cursor to the lower left to try to the the mini-tiles but no matter what I do with the cursor, the mini-tiles do not appear. In fact, nothing works. I cannot launch any desktop applications.

In the past I solved this by simply having VirtualBox send the shutdown power-off signal. Windows is ignoring the shutdown signal. Is there a Windows-centric way to fix this problem so that I can do a Windows-centric shutdown in the normal fashion or otherwise resolve or prevent this problem?

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Laptop Hangs When Installing Windows 8.1?

May 25, 2014

My Current Windows is Windows 8.

I want to install Windows 8.1 .

my laptop comes up when installing Windows 8.1

I have chosen the language

in the page after when i want to install Windows the whole system in Hang

I can not select any option on the page.

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Maintenance :: Windows 8.1 Shutdown Hangs

Oct 23, 2013

Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.

I have found this in the event logger:

"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."

Source: Kernel-Power

I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.

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Windows 8 Hangs On Boot / Shutdown And Won't Sleep

Mar 17, 2013

I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).

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Windows 8 Hangs After Dell Logo And Will Not Boot

Feb 19, 2013

Brand new Dell XPS 13 Ultrabook with Windows 8. 256 SSD, 8 gigs of memory, i5-3317, non touch screen. Working fine for 2 months and now will not boot after Dell logo. Have been on tech support three times still not solved. They sent a USB recovery drive and does not boot. They sent an optical drive and the windows recovery disc; still not working! Not a novice at this but fully stumped. Cannot get to a C prompt, cannot get into Safe mode. Am able to get into BIOS but is limited in what can be done there. Diagnostics says everything is fine. Am ready to go back to Windows 7 until they work the bugs out.

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HP Pavilion G6 Windows 8.1 Update Causing Hangs?

Mar 26, 2014

My issue is that I have a HP Pavilion G6 2399-sa and it is currently running the HP OEM version of windows 8, I have previously updated to windows 8.1...twice in fact and every time that I have updated to windows 8.1 I get random freezing issues. These freezing issues occur at random times there doesn't really seem to be some pattern to it.

I know that I have to update to windows 8.1 as there are apps which refuse to be installed unless I update ... So what to do because I need to update again so I can use my apps...I do recall reading something about Dynamic ticking I think? It was some command in cmd prompt like bcdedit /set disabledynamicticking yes I believe.

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Windows 8 Hangs Up On Boot After Installing Updates

Jan 3, 2014

About couple hours ago I decided to install updates on my Windows 8 desktop. I had about 12 or so. Can't remember which ones now. My update settings are to notify me of the updates but not to install them. So I manually clicked, yes, install. Then after a little while the updates window showed up in red telling me that some updates did not install. So I decided to reboot the desktop to clear it up...

The desktop now hangs up on this very screen: (New windows logo and a spinning thing)

That spinning thing keeps spinning, no matter how long I let it run like this. The HDD light first blinks but then about half a minute in, it stops doing so. I believe that the fan inside spins audibly louder too.

OK, so if I reboot by holding down the power button for a few seconds, it begins rebooting again. For the second time it showed something like "Automatic repair" or something. (I need to say that my solid state drives have Bit locker set up on them.) So after entering the bit locker keys I was presented with an option to do repairs. Since I didn't feel like I needed to do system restore I declined and chose to keep booting into Windows.... again nothing.

So I repeated the process above, but this time it did not offer me to do system restore and instead, it showed something in the tune of "Repair windows". So I chose it, and it then showed this window:

Now I tried it two times already, and no matter what I choose, it hangs up just like I showed on the screenshot above -- with that white border around whatever I choose... How do I get my desktop back?

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Windows 8 Install Hangs On Boot Screen?

Nov 16, 2013

upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.

I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.

What I have tried:

1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.

None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.

By the way I have included the log from the SysInfo utility in case it is useful:

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

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Windows 8 Computer Is Extremely Slow And Hangs Often?

Jul 23, 2014

My windows 8 computer is extremely slow and hangs often. It is nearly impossible to run simple programs such as file explorer or task manager. I almost always have to hard power off.

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Apps / Software :: Windows Installer Hangs - Not Working At All

Mar 23, 2014

Since a few weeks for some reason I cannot access some programs (like MS Word), it just says that "the operating system is not presently configured to run this application". It doesn't show up as a registry item either same as some other programs.

Now my problem is that I cannot install a new version, nor openoffice, or anything else for that matter that uses windows installer.

I've checked if the service and subservice was running and they were, I've tried SFC /scannow and Dism /Online /Cleanup-Image /RestoreHealth but they both didn't fix the problem ( did fix some corruptions though).

What happens with the installer is basically it doesn't do anything. It just sits at initializing forever and doesn't install anything at all. Currently cannot install any programs but don't want to reinstall windows since I have a lot of programs and settings I don't want to lose.

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Setup Installation :: Windows 8 Upgrade Advisor Hangs

Oct 27, 2012

Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"

I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.

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Windows 8 Can't Focus On Task Manager When Game Hangs

Mar 31, 2013

This is a problem i have been having (win8pro, amd 4850, whql drivers)...

When/if a full screen game or 3d stuff hangs up, on windows 7 you can open the task manager (by any means, ctrlshift esc, or ctrl alt sup, or alt tab and right click task bar)and end the process, but on windows 8 the games keeps some kind of lock on the desktop and i can't kill the process because i can't get focus on the task manager...

I can see the task bar, i can alt tab, and with alt tab i can see what's going on the rest of the windows, but i can't input anything on them, except on metro apps and start screen, so i can't access the task manager and kill the app.

When something like that happened on win 7, you could still open the task manager above the game and end it
I have to log off and log on in order to kill the application...

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Setup Installation :: Windows 8.1 Pro Hangs On Restart Screen

Jul 13, 2014

While I am not new to Windows 8, I am new to Windows 8.1 Pro. First I installed 8.1 Pro from a dvd, restarted it, no problems... then installed the updates, then when I restart, it hangs on restart screen.... So I have to reboot.

I got fed up doing that so I formatted the hard drive, installed windows 8 Pro, tested restarting....no problems... then updated, no restart hangup... then upgraded to 8.1 pro...still no restart hanging...

Installed all updates, still no hangup...installed Soundblaster drivers...still no restart issues...then installed Creative Console launcher....now it is back to hanging on restart screen....

If I uninstall Creative console software, it still sticks on restart screen....it's like windows got messed up by installing software but even tho I uninstalled, still have the restart screen hangup...

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Windows 8 Hangs At Black Screen After Resume From Sleep

Nov 7, 2012

Installed Windows 8 Pro clean install just kept my files. Now, every time I resume from sleep it hangs at a black screen for what seems like ever. Only way to start is to hold power button to turn off then restart it.

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Windows 8 - Hangs Up Between System Start Up Screen And Cannot Sign In

Sep 17, 2013

Running Windows 8 all was fing and I notce the color had change on the toolbar. I go to control page and made a change to the resolutions and color an and click "ok". That's when it all hit the fan, The screen started flashing and won't let me get to the sign it page. the desktop screen will pop up quick, I can see the sign in box box it won't let me sign it. It will flash so fast that I can't type the password it and if I use the scanner it just flash longer.

ENVY M6 - 1105DX

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Debugging :: Windows 8 Explorer Hangs On Right-click - No Icons After

Nov 23, 2012

I have Windows 8 pro + WMC 64-Bit installed on a laptop .. I have noticed sometimes when I right-click a file it just hangs with the circle spinning forever - I have to terminate explorer.exe and restart it - when i do all icons are blank - after a couple of attempts all shortcuts and favourites normally in left panel are gone

rebooting fixes it for a while - I dunno why but ive a sneaky feeling SLEEP plays a part, (due to past experiences too in other windows os's) ive noticed it really seems too happen if the laptop has been too sleep, ive noticed in past that problems seem to occur when one uses sleep or hibernate, its like the system becomes unstable? - i could be wrong, just I use sleep cos the power button is gone.

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Setup Installation :: Laptop Hangs When Installing Windows 8.1

May 25, 2014

My Current Windows is Windows 8. I want to install Windows 8.1 .

My laptop comes up when installing Windows 8.1. I have chosen the language

In the page after when i want to install Windows the whole system in Hang. I cannot select any option on the page.

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Maintenance :: Windows 8.1 With Fast Startup Enabled Hangs Occasionally?

Oct 24, 2013

I'm not sure what's exactly the problem but sometimes Windows 8.1 hangs at the Windows logo at boot with Fast Startup enabled on a mSATA SSD with my Lenovo Y570 laptop.

My laptop does not support Secure Boot/GPT or UEFI, so I'm really unsure if that's the problem.

Once I disable Fast Startup the boot process never hangs ever but it makes my bootup time slightly slower.

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Browsers/Mail :: Windows 8 - Facebook Login Page Hangs

Jul 12, 2013

Ever since I installed Windows 8, I have had no issues, except just one.

I notice when trying to log into facebook, the page will just hang there and pretends I never pressed the login button. And when I do finally get into facebook, and I try to click on the groups I am apart of, it just seems to hang on loading the groups, it just doesnt seem to load any pages.

This happens on every browser I install. However all browsers act completely normal on any other web pages I go to.

I have jumped onto my Windows 7 computer and again I have no issues whatsoever.

I agree it would be weird that its just happening with facebook, however its the only website that just continually causes problems on my Windows 8 machine.

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Browsers/Mail :: Outlook Hangs When Accessing Private Key In Windows 8

Dec 21, 2012

Windows 8 CryptoAPI crashes Outlook while same problem does not occur on Windows 7.

This occurs when signing, encrypting, or decrypting a email with a digital Certificate where the private key is secured by Microsoft Windows 8 CryptoAPI on the highest setting. Outlook requests CryptoAPI for the Key and Crashes.

This does not Happen on Windows 7. In addition, the private key can be accessed by Windows Live Mail 2012 on Windows 8 while Outlook 2010/2013 cannot.

Outlook configured on Windows 8 required elevation in order to access private key

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Setup Installation :: Windows 8 Hangs / Freezes Splash Screen

Oct 31, 2012

I am having trouble installing windows 8 on my PC. So I slow burnt the ISO as I always do, and verified the contents. Now I always do a clean install never an upgrade. When I boot from DVD I get to the windows 8 logo and my DVD drive and hard drive seem to be loading files (although this edition has no load progress bar like the previous windows which is annoying) after several seconds i get the animation of the dots twisting but there's no activity?

The disc stops reading the hdd does nothing and the splash screen continuously mocks me it just doesn't get past that screen. After several attempts I thought I could try an upgrade from desktop instead. After a successful upgrade my pc reboots and gets stuck on that same splash screen it just doesn't want to get past that screen. I have looked all over the forums and googled various keywords to find others with this problem and have had no luck. It is noteworthy to mention that windows 7 runs perfectly with no problem on my PC and I am attempting to install the 32bit version I have tried widows 8 an windows 8 pro with no luck

My specs are as follows

HP Compact Presario SR1719UK
-AMD Athlon 64 3400+ 2.20ghz
-1GB DDR RAM
-ATI RADEON XPRESS 200 Series (Approx total memory is 287MB)
-PHEONIX - AWARD BIOS v6.00
-DirectX 11 with WDDM 1.0 driver

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Windows 8 To 8.1 Upgrade - Download Proceeds To Between 50% And 60% Then Restarts Or Hangs For Hours

Oct 30, 2013

Over the past two weeks I have been trying to install the Windows 8.1 upgrade using the Windows Store. The download proceeds to between 50% and 60% and then restarts or hangs for hours. I have performed the pre-8.1 upgrades to my Toshiba C855D laptop as directed before the download.

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New Win 8 Pro Install Hangs At OS Selector Screen

Jun 2, 2013

The short story: I've got two Windows 8's on a machine: one OEM and one retail Pro which I just installed. The light-blue "OS Selector" screen which it boots to will hang after about 10 seconds. Within those 10 seconds, I can click to boot the OEM Windows 8, and it will boot fine. If I select the new retail Pro, it'll start booting that and then hang.

The longer story: I've got a Samsung Chronos7 laptop which has an OEM Windows 8 installed on it. For reasons which I won't go into, I got it into a strange state such that I can't use it for development work. So, I decided to install a fresh Windows 8 Pro retail next to the existing OEM version.

The install went fine. I could boot into the new Windows 8, and I started installing my development tools, mail client, Dropbox, etc. etc... and installed about Windows 48 updates (and I noticed that a few items in Device Manager which had, when I first looked, were unidentified, had disappeared from "Unidentified Hardware" and, presumably, were in their proper categories and without yellow problem flags).

Then, when I rebooted, I got the light-blue OS selector screen where I got to choose between the two Windows 8's (and then I heard an interesting "thump" from the speakers)... and the 30-second timer started counting down... until it got to 20 seconds, and then the machine just locked up. No mouse cursor movement, no hard-drive activity... nothing. Every time I boot it, it does that same thing: Thump from the speakers, clock ticks down to about 20 seconds, and then hangs.

Now, within those 10 seconds, I can click on either of the Windows 8 icons and get them booting. If I click on the OEM one, it'll launch fine (but it's still unusable for my development work, mind you). If I click on the new retail one, then it will hang at the little circling dots. If I start launching the new Windows 8 before the "speaker thump", I'll still hear it while Windows 8 is launching (before it hangs).

So... I'm figuring that something about the stock Windows 8 drivers is different from the OEM-packaged drivers, or something about the Windows updates on the new version has altered the boot loader, of all things. But now I'm kinda stuck, because I can't figure out how to boot into any sort of "Safe Mode" in the new Windows 8 install (I tried pressing F8 at just about every step of the boot process), so I'm not sure how I'm supposed to disable any hardware or roll back some drivers or restore to a previous restore point.

(Hanging at the light-blue OS selector) before? Is there a way for me to, perhaps, replace the Windows 8 boot files in the EFI System Partition with the "working" ones from the OEM install?At what point of the boot process am I supposed to be able to switch to Safe Mode?Is there a way to roll back driver or restore to a restore point if I have a Windows 8 Recovery CD or USB?

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Debugging :: Compaq Sometimes Hangs During Startup

Nov 6, 2013

My laptop sometimes hangs during startup of Windows 8. I've found the following error in the eventviewer:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Unknown Error
Processor APIC ID: 1

The details view of this entry contains further information.

Dump files are attached.

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Maintenance :: PC Hangs In BIOS Can't Boot

Dec 20, 2013

When I turn the power on, my desktop PC (a Hewlett-Packard) goes into a BIOS startup routine that says "Preparing Automatic Repair" and then "Diagnosing Your PC" which has to finish before it will load Windows or any OS. I've seen it before, and usually it just takes a few seconds. But now it's stopping at the "Diagnosing" message and won't go any further. I turn it off and on, and it does the same thing again. I can get into the BIOS menus and choose other options like booting from another drive, recovery options, etc. but no matter what I choose it starts the BIOS over again and gets hung up on the "Diagnosing" step, so I can't boot ANYTHING.

Any way to bypass or break out of this BIOS startup loop so I can get to Windows?

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WiFi Cutouts And Restart Hangs

Sep 15, 2014

The first one is the way that the wifi stops responding. It doesn't update in the notification area when it happens, to limited connectivity or any sort of warning like that. I can only tell when background downloads I have going are interrupted, but it seems really inconsistent why and when it happens. I've been unable to pinpoint and reduce the number of potential causes, not for a lack of trying. I disconnect from the network, and am unable to reconnect without first disabling and re-enabling the wifi adapter. This, however, presents the problem of the wifi adapter not re-enabling, and before that, the Network Sharing Center window in which I do it, will not update to the disabled state without a window refresh.

This leads to the other issue, is that when and only when this wifi issue happens, on restart, it hangs while showing the dark gray screen that says "Restarting..." with the spinning circle. The spinning of the circle happens continually, but will not advance further, even being left for close to an hour.

Every other wireless device (mobile phone, laptop, game consoles, etc) continue to function, so the network itself doesn't seem to be having an issue.

A thought I had, though I don't know how much water it may hold, is that something could be acting funny with a power saving/hibernate function, as I said, I've just been downloading when I notice it happening. I'll start a download, let it do it's business, continue on with my business elsewhere, and almost to no fail, a few hours later, upon returning and checking the current status of said downloads, I have to restart. I don't have it set to go to sleep/hibernate, but I'm not sure if there's other power save options in Windows 8, as this is the first desktop I've owned in recent memory and was surprised as is to see power options on it at all. It also seems like one of the network services could be acting strangely, with it not updating the notification area or adapter windows without manually forcing it.

I've scanned with Windows Defender, Malwarebytes and ran CCleaner, and nothing out of the ordinary was presented in the scan results.

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Debugging :: New PC Build Crashing / Hangs In W8.1 And W7

Nov 12, 2013

have been having crashes with my newly built PC at various stages in setting the computer up. if my technical language is lacking.

My System
CPU: AMD FX 6300
GPU: Gigabyte ATI HD7870 OC Ed
Mobo: ASRock 970-PRO3.R2
RAM: G SKill 8G(2x4G) DDR3 1600Mhz PC12800(GS-F3-1600C9D-8GAO)
SSD: Samsung 120GB SSD 840 EVO
HDD: Seagate 1TB Barracuda
PSU: Antec NEO 520C ECO 80Plus Bronze

Windows 8.1
First noticed issues when on the initial installation of windows 8.1 there was a hang while it was showing the blue windows logo. Multiple attempts led to me reaching various stages of setting up the computer, i.e. installing all latest drivers, BIOS and firmware for the hardware and installing a number (but never all) of the available windows updates. Through out the process I experienced frequent BSOD (generally within second or minutes of logging into the user) that did not appear to be initiated by anything in particular. Hangs were frequent when attempting windows updates (happened during 'checking for updates', 'downloading updates' and 'installing updates' on shutdown). Examples of the types of BSOD experienced.

CLOCK_WATCHDOG_TIMEOUT
MEMORY_MANAGEMENT error
SYSTEM_THREAD_EXTENSION_NOT_HANDLED
KERNEL_DATA_INPAGE_ERROR
IRQL_NOT_LESS_OR_EQUAL
PAGED_FAULT_IN_NONPAGED_AREA

Attempts at fixing the issue included fresh windows 8.1 installs (where crashes/hangs during installation off disc were experienced), resitting RAM, installing windows on HDD by itself (as opposed to SSD by itself), running startup repair tools (various times did not detect a problem or could not fix). Problems continued in various frequencies at various stages no matter the attempted fixes.

Windows 7 Suspecting compatibility issues between the hardware drivers and windows 8.1, a fresh install of Windows 7 was attempted. This has been more stable on installing drivers but on attempting windows updates the same update problems were experienced in the forms of hangs rather than BSOD, the only BSOD error that has come up on occasion is 'a clock interrupt was not received on a secondary processor within the allocated time interval'. This BSOD has interrupted the installation (on shutdown) of windows updates on the rare occasion they manage to download in their entirety. More frequent crashes was also experienced after updating to the latest GPU driver. Installing the latest mobo AMD All in 1 driver from ASRock (contains AMD Catalyst Install Manager, AMD SATA AHCI Driver, AMD USB Fillter Driver) causes windows to freeze on restart at the Starting Windows page with windows logo but seems to function OK after restart.

Troubleshooting for windows updates including running check disk and windows update diagnostic tool which did not appear to show or fix issues.

Startup repair was also attempted and provided the following Root cause found: Unknown Bugcheck: Bugcheck 101. Parameters = 0x21, 0x0, 0xfffff88002f65180, 0x2. Not sure if that means anything.

At the moment the PC has windows 7 installed onto the SSD, latest lan/usb/audio drivers and microsoft security essential (antivirus) installed with only 2 windows updates installed: Security Update for Microsoft Windows (KB2621440) Update for Microsoft Windows (KB976902)

This appears to be stable, but attempts at windows update and installing the mobo driver causes the problems mentioned above. I have been using the current setup as a restore point.

The below minidump is within the context of the 'stable' config + latest mobo AMD All in 1 driver and the BSOD occurred while installing windows updates before shutdown.

Bananaking.zip

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No Icons In Explorer And Right-click Hangs The Window

Sep 17, 2012

I use 8 Pro Build 9200. When I boot, everything is normal. Then, after a while, usually a dozen minutes, whenever I open a folder in Explorer, no file icons will be shown, whatever the file type : I only get a blank generic rectangle instead of the proprer icon.

When this happens, I can be totally sure that any right-clicking on a file or a folder will result in the windows hanging indefinately. The only way out of this is to end the task through Task Manager.

The layout and folder options become unavailable as well.

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Browsers/Mail :: Firefox Always Hangs At Close?

Oct 6, 2013

1) Firefox always hangs (Not Responding) when I try to close it.

2) Sometimes I am unable to kill the process from Task Manager or Process Explorer (access denied).

3) Sometimes it leaves behind a zombie process that can't be killed. I cannot launch a new Firefox process (it launches but stays hidden). The only solution is to reboot my computer.

4) If I leave Firefox open, after a while it becomes nonresponsive. I usually need to reboot the computer for reason 3 above.

I have seen similar behavior from Internet Explorer and iTunes, but not all the time. I am focusing on Firefox now because the problem is very repeatable.

I have scoured the internet looking for a solution but have come up empty. The Mozilla web site suggests I disable all add-ons, which I have done. This does not fix the problem, so it is something else. I have Norton Antivirus and have scanned my system for problems but it is clean (tried Malwarebytes too, but looks good). I have tried disabling my antivirus software (everything but the firewall) and still get the same problem. I have methodically gone through and made sure all of my drivers are up to date.

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PC Hangs At Post Screen When External HDD Is Attached

Aug 1, 2014

I'm running 8.1 on a newly purchased Acer TC-603. It's a dedicated machine for a networked video recording system. It runs Blue Iris, and records from about 25 IP cameras, storing the images on an external 4TB USB3.0 HDD.

Everything works as it should, until the system reboots or powers up. At that point, I get past the post screen, where it detects two SATA drives (the internal SSD and the internal DVD), but then hangs. It will not continue. I have to turn off the PC (or ctrl-alt-del) and pull the USB cable from the external drive before it will load into Windows 8.

I've tried various solutions (i.e. disable USB legacy support in BIOS), but nothing seems to be working.

I'm quite familiar with changing the boot order on all of my other PCs (W7). But on this machine, the options are limited to "Windows Boot Manager", removable media, LAN. But how does one tell the WBM to only look at the internal SATA connected drive, and ignore the USB drive?

I've never seen a BIOS that had Windows Boot Manager listed.

I've turned off secure boot. I've disabled legacy USB. I've disabled the Launch CMS feature (with then allowed the PC to detect USB thumbdrives on the f12 boot menu). But no matter what I do, I HAVE to remove the external HDD for the system to boot.

Needless to say, for a security-sensitive application, having a PC that relies on the HDD for storing video removed is not an option.

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