Maintenance :: PC Hangs In BIOS Can't Boot

Dec 20, 2013

When I turn the power on, my desktop PC (a Hewlett-Packard) goes into a BIOS startup routine that says "Preparing Automatic Repair" and then "Diagnosing Your PC" which has to finish before it will load Windows or any OS. I've seen it before, and usually it just takes a few seconds. But now it's stopping at the "Diagnosing" message and won't go any further. I turn it off and on, and it does the same thing again. I can get into the BIOS menus and choose other options like booting from another drive, recovery options, etc. but no matter what I choose it starts the BIOS over again and gets hung up on the "Diagnosing" step, so I can't boot ANYTHING.

Any way to bypass or break out of this BIOS startup loop so I can get to Windows?

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Hardware Drivers :: Can't Boot Just Hangs On BIOS Load Screen - Brand New Motherboard

Aug 5, 2014

I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.

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UEFI BIOS Firmware Restart Doesn't Boot To BIOS

Dec 12, 2013

I just built a desktop with a sabertooth x79 motherboard, and am running Windows 8.1 pro 64-bit. When I click the UEFI BIOS Firmware live tile via the change PC settings>update and recovery>recovery>etc. my computer reboots normally to Windows and will not open BIOS. I have tried accessing it using the delete and f2 keys, but this does nothing either.

I am up to date in terms of my BIOS, and am definitely running UEFI and not legacy.

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ASUS K75DE Windows 8 And 7 Dual Boot - Boot Options Grayed Out In BIOS

Dec 15, 2013

I just got a refurbished ASUS K75DE laptop, and it came with Windows 8 on it. I am wanting to run a dual boot with Win7, so I disabled fast-boot just fine, and went into the UEFI BIOS and disabled the secure boot.

While I was there, I did like I have always done and set a BIOS boot-up password. I then proceed to boot to my Win7 installer USB Flash drive, but I was running low on battery power so I aborted the install and shut the computer down to try again later.

Now however when I get into BIOS to select boot priority, all options are grayed out except for system time and a few other non-essentials. At the bottom of the first BIOS screen it says "User Level : User" and I can't seem to find a way to reverse this issue. So now I'm stuck, can't boot to anything but the HDD because it is first by default.

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Windows 8 Hangs On Boot / Shutdown And Won't Sleep

Mar 17, 2013

I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).

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Windows 8 Hangs After Dell Logo And Will Not Boot

Feb 19, 2013

Brand new Dell XPS 13 Ultrabook with Windows 8. 256 SSD, 8 gigs of memory, i5-3317, non touch screen. Working fine for 2 months and now will not boot after Dell logo. Have been on tech support three times still not solved. They sent a USB recovery drive and does not boot. They sent an optical drive and the windows recovery disc; still not working! Not a novice at this but fully stumped. Cannot get to a C prompt, cannot get into Safe mode. Am able to get into BIOS but is limited in what can be done there. Diagnostics says everything is fine. Am ready to go back to Windows 7 until they work the bugs out.

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Windows 8 Hangs Up On Boot After Installing Updates

Jan 3, 2014

About couple hours ago I decided to install updates on my Windows 8 desktop. I had about 12 or so. Can't remember which ones now. My update settings are to notify me of the updates but not to install them. So I manually clicked, yes, install. Then after a little while the updates window showed up in red telling me that some updates did not install. So I decided to reboot the desktop to clear it up...

The desktop now hangs up on this very screen: (New windows logo and a spinning thing)

That spinning thing keeps spinning, no matter how long I let it run like this. The HDD light first blinks but then about half a minute in, it stops doing so. I believe that the fan inside spins audibly louder too.

OK, so if I reboot by holding down the power button for a few seconds, it begins rebooting again. For the second time it showed something like "Automatic repair" or something. (I need to say that my solid state drives have Bit locker set up on them.) So after entering the bit locker keys I was presented with an option to do repairs. Since I didn't feel like I needed to do system restore I declined and chose to keep booting into Windows.... again nothing.

So I repeated the process above, but this time it did not offer me to do system restore and instead, it showed something in the tune of "Repair windows". So I chose it, and it then showed this window:

Now I tried it two times already, and no matter what I choose, it hangs up just like I showed on the screenshot above -- with that white border around whatever I choose... How do I get my desktop back?

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Windows 8 Install Hangs On Boot Screen?

Nov 16, 2013

upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.

I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.

What I have tried:

1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.

None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.

By the way I have included the log from the SysInfo utility in case it is useful:

System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

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BIOS Boot Order Change - Windows 8.1 Does Not Boot?

Apr 27, 2014

.I have an HP Pavilion Slimline PC desktop. It does not allow me to boot from CD/DVD drive or USB connection. Windows 8.1. I wish to be able to use the boot options cd/dvd and all the USB options. I can't use any of the options. I list bios setup options and suggestions given to me from articles but I'm not sure I'm afraid of error. I don't have that much experience in bios setup.

Articles have said in BIOS setup Security is to be disabled. I suppose Legacy remains disabled(?). It is suggested that I shutdown and reboot.

BIOS Setup > Storage > Boot Order has this list:
UEFI Boot Sources
Windows Boot Manager
USB Floppy/CD[code]....

At bottom of this Boot Order Window are the options: F5=disable Enter=drag F10=accept ESC=cancel

Windows Boot Manager at the the top stops all other options.beneath it. How does that 'drag' work. Don'tr I have to move 'Windows Boot Manager' to the bottom?

And move ATAPI CD/DVD drive to the top? of this UEFI boot sources list?

Is it true that if there is an error in the BIOS Boot Setup and Windows 8.1 does not boot, the BIOS Setup will come up instead so one can do a fix?

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Maintenance :: Windows 8.1 Shutdown Hangs

Oct 23, 2013

Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.

I have found this in the event logger:

"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."

Source: Kernel-Power

I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.

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PC Suddenly Takes Forever To Boot Up - A Black Screen Hangs?

Aug 2, 2013

Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.

I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.

I haven't d/l'd any new software recently.

I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.

Don't know if they are related but the problem started just after the above incident.

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Maintenance :: InstallShield Wizard Hangs At 0% And Never Finishes

Apr 20, 2013

In december I purchased anew ASUS laptop. It came with Windows 8 installed. Everything was fine for about a month. The new interface was annoying but w/e, change happens and i adjusted. But the OS performance has quickly tanked.

My first problems was a lost in framerate playing. Initially I could run it at high setting and get 60fps but now i run it on low setting and I'm lucky to get 30fps.

Then I started to have a problem whenever I shutdown the system. Upon reboot it would freeze for 5-10 minutes once I was at my desktop. This problem persists but I just never turn off my comp or let it sleep to get around it.

In my attempts to fix these problems I tried to install updates. This requires the system to enter a restart which results in the computer freezing and never installing updates/restarting.

My computer wont recognize USB drives unless they are plugged in with comp shut off and then booting (after freeze for 10 min).

I downloaded a copy of Win 7 from microsoft website and loaded it on a USB boot drive so I could use my old cd key and run a stable OS finally. However the formatting of the HDD said that win7 could not be installed on that format type. I tried to use system utilites to repartition and reformat one to install on, but of course the partition program hangs when it attempts to populate the partition list.

So I decided I would restore the system using the backup partition. Again, when I tried using the restore utility my computer froze until I did a hard reboot.

My latest problem that started today is anything I try to install using the "InstallShield wizard" hangs at 0% and never finishes.

Here is a link to the laptop I purchased: ASUS S56CA-WH31 15.6" Ultrabook -

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Dual Boot XP / Win 8 (SET As Default) Crashed - Hangs At Preparing Automatic Repair

Oct 9, 2012

I have a PC that I have been running Win 8 Consumer Preview since it was available. I have two HD's partitioned to dual boot Windows XP SP3 and Win 8, with Win 8 set as default. I have been running Win 8 over 95% of the time. Everything has been working fine until this morning.

When I came out of screensaver in Win 8 and attempted to get to my login page nothing happened. So i shut down using the power button, after that Win 8 would not start, nor could I get to the dual boot screen. After a number of tries i finally got the dual boot screen and attempted to start in XP. XP nearly completely started (I had desktop, task bar, desktop icons, etc), but then it shut down as well and displayed a blue screen and error message "A problem has been detected and windows has been shut down to prevent damage to your computer.".

I have tried starting from my XP install disk with the same error message ("A problem has been detected and windows has been shut down to prevent damage to your computer." ). I have tried starting from USB flash drive that has my Win 8 Install. It is the same USB flash drive that i originally used to install Win 8. It hangs at the 'fish' screen. I have tried just starting the machine several times, but it hangs at 'Preparing Automatic Repair'.

I have everything disconnected (printers. ethernet, USB Wifi adaptor). The only things connected are my keyboard/mouse, speakers, and (1) 17" monitor. I normally run a 23" widescreen and the 17" monitor.

I have disconnected the slave HD and tried booting with XP install disk and USB Win 8 with no success.

Currently, both HD's are connected. I tried a normal start up and the machine is stuck at 'Preparing Automatic Repair'

This has never happened before such that I could not boot into either XP or the XP Install CD or the Win 8 USB Install flash drive, in order to attempt repairs to MBR or Win 8 troubleshooting diagnostics.

Complete error message on Blue screen:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSk /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x00000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)"

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Maintenance :: Windows 8.1 With Fast Startup Enabled Hangs Occasionally?

Oct 24, 2013

I'm not sure what's exactly the problem but sometimes Windows 8.1 hangs at the Windows logo at boot with Fast Startup enabled on a mSATA SSD with my Lenovo Y570 laptop.

My laptop does not support Secure Boot/GPT or UEFI, so I'm really unsure if that's the problem.

Once I disable Fast Startup the boot process never hangs ever but it makes my bootup time slightly slower.

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Can't Boot Other Than BIOS?

Apr 10, 2014

Last night before going to bed my laptop said it was going to update within a day. I closed the lid as usual and the next day, when I opened it, it was stuck on a blank screen for a few minutes then up came the Asus screen, then into Automatic Repair, then Diagnosing your PC, then "Repairing Disk Errors. This might take more than an hour to complete."

I let it run for about 4 hours but with no effect. I tried a few times to no avail. No matter what I do - F8, F10, F12 - I can't do anything other than get into Bios. I fiddled around with some options, but there weren't many and nothing worked. Finally, I removed the hard drive and attached it to another laptop with a caddy and couldn't get in - it is corrupted and unreadable.

So do I simply need a new hard drive? Or is it possible the problem is even worse? A friend says he has a tool that might be able to retrieve some of my files, but at least my most important ones are in Dropbox.

The other concern I have is that even when I install a new hard drive, I don't know how to get an operating system back up. The laptop didn't come with a disk. How do i go about installing an OS? Windows 7 would be preferable, although it did have 8 on it previously.

The laptop is Asus Ultrabook S400C. It doesn't have an internal cd drive.

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UEFI BIOS Can't Boot From CD

Dec 19, 2012

On a new Win 8 laptop I can't boot from a USB flash drive or even a CD unless I turn off secure boot in the BIOS?

This surely can't be progress?

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Take Picture In BIOS Or Boot Option

Jan 1, 2013

is there a way to take picture from the whole of the monitor in bios or boot option?

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Windows 8 PC Will Not Boot Up At All / Stuck On BIOS

Jun 23, 2013

I have a pretty new computer. Just a few months old. It is supposed to be a good one.

Dell XPS 8500
Quad core i7 processor
lots of memory and extras

This computer also has the 64 bit edition of Windows 8 installed on it. Windows 8 is driving me up the wall!!! I have had numerous problems with it since day 1.

As recently as a few days ago, my system was running reasonably okay. Then I downloaded a driver for my network card from the website. From that point on, I cannot get my computer to boot up properly. I have turned my computer off and on multiple times in hopes that it would correct whatever is wrong.

When I first turn my PC on, it will stay stuck at the Dell logo window for a while.

Sometimes it will make it past that and it will give me an error message that says:

"error sending end of post message to ME, system HALT!"

Also, I sometimes get a message which says:

"the last USB device you connected to the computer malfunctioned, and Windows did not recognize it.

Try reconnecting the device. If windows still does not recognize it, your device may not be working properly."

This is insanity. I have NOT connected any new USB devices to my computer.

I do not know what to do. I figured that the easiest thing might be to try simply reinstalling Windows 8 from scratch. So I inserted my Windows 8 reinstall disk that Dell sent me when I bought this thing. However, my computer will not boot from this disk. So I guess I am stuck.

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How To Change BIOS Boot Order

Mar 9, 2013

Here are some of my system specs:

Dell Inspiron 17R 5721
OS Name Microsoft Windows 8
Version 6.2.9200 Build 9200

Processor Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz, 2401 Mhz, 2 Core(s), 4 Logical
BIOS Version/Date Dell Inc. A03, 10/24/2012
SMBIOS Version 2.7
Embedded Controller Version 1.01

Secure Boot State On
Boot Device DeviceHarddiskVolume1
Installed Physical Memory (RAM) 8.00 G

As so many others have written, I can't change the boot-up order which means at this time, I can only boot from the hard disk.

I am hopeful that it is my ignorance that prevents me from accessing and changing the order, and that some good hearted soul will set my down the right path.

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Debugging :: How To Boot From BIOS Into 8.1 Recovery USB

May 27, 2014

I'm trying to boot from the bios into a Windows 8.1 Recovery USB. When it loads it just goes to a black screen with moveable mouse pointer and will sit like that endlessly. However when I boot with an Acronis USB for example everything comes up on screen fine.

Why this is happening or what it indicates?, all this is occurring outside of Windows so things like drivers shouldn't be affecting the display.

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Dell :: XPS One 27 Won't Boot After BIOS Update

Dec 26, 2012

After updating the BIOS to A09 Windows 8 won't boot anymore.

 The BSOD reports an issue with winload.efi and error code 0XC0000001.

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BIOS Changes Windows Boot Manager Order By Itself

Jul 14, 2014

I have an error message at boot time that says [fail] twice then boots normally.

I have tracked it down in other posts to the bios which I change and it works for awhile but then mysteriously changes itself back.

Here is what I do.
F2 at Dell logo
move tab to "boot"
Reorder the boot order to the following:
Windows Boot Manager
UEFI Onboard LAN IPv4
UEFI Onboard LAN IPv6

then save and exit
machine reboots without error message
Runs/boots fine for awhile then message reappears.
Going back into BIOS shows Windows Boot Manager has moved to the bottom of the list again.

Repeating the fix is only temporary.

How can I set up the BIOS to stay where I put it?

I have a Dell running Win 8.1

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Samsung Slate BIOS Update Now Won't Boot Up

Jan 6, 2013

I have Samsung slate xe700t1a and recently downloaded and installed the lates bios from Samsung. After the installation the machine rebooted and all I get is black screen. Not even the Samsung logo, just the blue power led light comes on. I have tried all the button combo boot up power windows key, vol up and down and nothing can't even access the bios. I contacted support and that was a waste of time. Maybe removing ssd drive and connecting using mini sata to sata cable on my pc.

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Not Able To Enter BIOS To Disable Fast Boot

Aug 21, 2013

I am using Windows 8 64 Bit and have lost the password for the Administrator Account (Local). I am only able to login using the Standard Account and unable to create any more admin accounts or make any changes, I am even unable to perform the Gateway Recovery as its asking for the Administrator Password. I even can't enter the BIOS to disable the Fast Boot or change the First Boot to USB so that I can use any other Image of Windows 8 to reinstall.

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HDD Disabled In BIOS But Win 8 Loads OK From Boot Override?

Aug 22, 2013

Accidentally switched off my computer. Now I can only get Windows 8 to load if I select the disc with Windows 8 on it from the boot menu.

If I look at the actual BIOS settings the HDD is stated to be disabled.

The main board is a Gigabyte GA-Z77 and the disc is a Crucial M4 SSD.

I tried getting the BIOS to reload but that made no I can enable the SSD again so that I don't have to go through the boot menu each time I start the computer.

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Stuck In Option Windows 8 BIOS - Don't See Any Boot Lines

Jul 4, 2013

Bought a new laptop with preinstalled Windows 8, didn't like it, went into laptop bios, think i deleted some drivers or commands to get me into windows 8 again. dont see any driver options, boot options priorities and cant add new ones

Think i deleted the default one, have nothing under boot options. Once I started the machine it goes right to the bios
the boot devise driver into windows i think is missing.

Unrelated images not mine, but kinda looked like this: [URL] .....

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Dual Boot Windows 8.1 And Linux - How To Load Into BIOS

Dec 9, 2013

I dual boot Windows 8.1 and linux, and I was wondering how to boot into the windows BIOS. I would like to enable virtualization so that I can run 64 bit virtual machines, but it does not give me the option to boot into the BIOS. No pressing Esc, delete, F11, or F12 boots me into the BIOS. I was not able to boot into the BIOS even before dual booting.

Have a sony viao laptop with Intel(R) Core(TM) i7-3632QM.

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No Boot Disk Detected - Use Delete Key To Enter BIOS Set Up

Feb 24, 2014

I have a Gateway desktop computer about a year old. It had been working perfectly, but today when I restarted it, I got an error message saying " no boot disk has been detected or the disk has failed." At the bottom of the screen was a message saying to use the delete key to enter BIOS set up. I went into the bios set up, but didn't see anyway to check my hard drives...

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Setup Installation :: ASUS M2N-E Won't Boot Win 8.1 After BIOS Update

Jul 2, 2014

It has an ASUS M2N-E motherboard with an old single core AMD Athlon 64 (I cannot remember which model specifically).

Last week, I provided him with a couple of old HDDs and 8GB worth PC-5300 DDR2 667 MHz RAM. We also installed Windows 8.1 64-bit, and other than the CPU being a single core and a bit slow, things were proceeding relatively smoothly.

He has an NVIDIA Geforce 8500 on the board, and he's ordered a PNY-made Geforce GTX 650 that's on it's way at present.

He's wanting to upgrade the CPU to the AMD PHENOM X4 9950, so we've been periodically meeting over the past couple of weeks to perform surgery on this old machine.

At any rate, we found that to update the CPU, we needed to update his BIOS from the one that was installed, which was at revision 0502. The needed BIOS revision for the CPU was 1504, but would also work with revision 1701.

After jumping through several hoops to update the BIOS, we updated it to 1701. However, since then the machine will not boot into Windows 8.1. He gets an instant BSOD. I did not see the error code, so I cannot say what it was. He told me that he's attempted to do a repair install to no avail. The repair attempt results in a constant loop of the machine rebooting and BSODing.

At any rate, here are some URLs that detail the board specs and the list of BIOS revisions for that board.

Motherboard Specs: Motherboards - M2N-E - ASUS
CPU Compatibility list: ASUSTeK Computer Inc. -Support- CPU Support M2N-E

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Setup Installation :: Can't Enable Secure Boot On BIOS

Oct 11, 2013

I had a bit of a problem with Malware which led me to reinstall windows 8. I had also at the time been trying to install Linux to dual boot beside it. However, upon reinstalling I got the annoying watermark saying "Secureboot isn't configured correctly." Having decided I would rather remove the watermark and having gone back into the BIOS (with a reinstall) and trying to enable secure boot I get a message - "CSM is Loaded! Disable the CSM via Setup and repeat operation after Restart".

However there is, as far a I can see no option to disable the CSM in my bios - I've tried disabling anything related to Legacy and reinstalling both Ubuntu and Windows 8 as well as wiping the drive and jumping the CMOS as well as updating the BIOS.

I've tried every permutation in the BIOS. Could possibly be an incompatibility with graphics card, but wouldn't know where to start on that end if it is.

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After Upgrade Unable To Access BIOS Or Boot Menu?

Nov 13, 2012

My Acer Extensa 5620Z originally came with Vista, then I clean installed Win 7, now upgraded to Win 8. Since the latest upgrade, I am unable to access BIOS or the boot menu. The black and white boot screen used to say to press F12 for boot menu, and something else for Setup, those messages are no longer there. And those key combinations do not work. I've also tried some other combinations I've found in searches - F2, Alt-F10, ctrl F10, alt ctrl F10, F8, del, esc. None work.

Could the upgrade has modified the firmware somehow? Boot screen says Phoenix bios, TrustedCore v1.32 - I think that is the same it has been.

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