Windows 8 Hangs Up On Boot After Installing Updates
Jan 3, 2014
About couple hours ago I decided to install updates on my Windows 8 desktop. I had about 12 or so. Can't remember which ones now. My update settings are to notify me of the updates but not to install them. So I manually clicked, yes, install. Then after a little while the updates window showed up in red telling me that some updates did not install. So I decided to reboot the desktop to clear it up...
The desktop now hangs up on this very screen: (New windows logo and a spinning thing)
That spinning thing keeps spinning, no matter how long I let it run like this. The HDD light first blinks but then about half a minute in, it stops doing so. I believe that the fan inside spins audibly louder too.
OK, so if I reboot by holding down the power button for a few seconds, it begins rebooting again. For the second time it showed something like "Automatic repair" or something. (I need to say that my solid state drives have Bit locker set up on them.) So after entering the bit locker keys I was presented with an option to do repairs. Since I didn't feel like I needed to do system restore I declined and chose to keep booting into Windows.... again nothing.
So I repeated the process above, but this time it did not offer me to do system restore and instead, it showed something in the tune of "Repair windows". So I chose it, and it then showed this window:
Now I tried it two times already, and no matter what I choose, it hangs up just like I showed on the screenshot above -- with that white border around whatever I choose... How do I get my desktop back?
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Mar 22, 2014
When I run Check for Updates it just hangs. It says it is checking for updates and green progress bar is repeatedly running across, but nothing happens.
Before this problem arose I had just run disk clean-up including remove installation files and windows updates. The disk clean-up process removed about 59 GB including a large Windows.old folder.
I upgraded to Windows 8 from XP about 10 days ago. Windows update was working fine until the disk clean-up. I ran Check for Updates frequently after the upgrade to make sure I got all the updates, it worked perfectly well for both update and install.
I have tried Checking for Updates several times since running disk clean-up.
First time I ran it I had this error message: Windows Update error 0x8024a000 (only seen that one time)
I ran the Update Troubleshooter after that and it found/fixed the following:
Potential windows update database error detected 0x80070490 -Fixed
Windows update components must be fixed - fixed
The troubleshooter did not resolve the issue. I have run Check for Updates many times since with no more error messages, but it just hangs. When I run the Update troubleshhooter it fixes the same two issues as above.
Since the disk clean, Windows Update shows:
Most recent check for updates - Never
Updates were installed - Never.
As my Windows Updates were previously all succesfully installed, the history must have been cleared.
No error messages have been seen since that first one which has not repeated.
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May 25, 2014
My Current Windows is Windows 8.
I want to install Windows 8.1 .
my laptop comes up when installing Windows 8.1
I have chosen the language
in the page after when i want to install Windows the whole system in Hang
I can not select any option on the page.
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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May 25, 2014
My Current Windows is Windows 8. I want to install Windows 8.1 .
My laptop comes up when installing Windows 8.1. I have chosen the language
In the page after when i want to install Windows the whole system in Hang. I cannot select any option on the page.
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Mar 17, 2013
I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).
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Feb 19, 2013
Brand new Dell XPS 13 Ultrabook with Windows 8. 256 SSD, 8 gigs of memory, i5-3317, non touch screen. Working fine for 2 months and now will not boot after Dell logo. Have been on tech support three times still not solved. They sent a USB recovery drive and does not boot. They sent an optical drive and the windows recovery disc; still not working! Not a novice at this but fully stumped. Cannot get to a C prompt, cannot get into Safe mode. Am able to get into BIOS but is limited in what can be done there. Diagnostics says everything is fine. Am ready to go back to Windows 7 until they work the bugs out.
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Nov 16, 2013
upgrading my old PC to Windows 8, because I absolutely cannot afford to buy new, and I don't want to get caught out when Microsoft pull the plug on XP.
I have a copy of Windows 8 64 bit, which I want to try to get installed. My system has an Intel Core2 Quad Q6600 which (according to the Intel website) supports Windows 8. However when I try to install Windows 8, I can boot from the CD but it doesn't go any further than the splash screen with the blue Windows 8 logo. I don't get any other information as to what the problem is.
What I have tried:
1. I checked that "Execute Disable" was turned on in my BIOS.
2. I unplugged all USB devices except Keyboard and Mouse
3. I tried booting from a USB DVD drive.
None of the above worked. I can't do an upgrade install from within Windows XP because it is 32 bit.
By the way I have included the log from the SysInfo utility in case it is useful:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 3326 Mb
Graphics Card: AMD Radeon HD 6670, 1024 Mb
Hard Drives: C: Total - 305234 MB, Free - 266087 MB; D: Total - 476937 MB, Free - 340152 MB;
Motherboard: Dell Inc., 0FM586
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
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Sep 15, 2014
I'm running 8.1 with all updates on, supposedly.
In Control Panel, Troubleshooting, System & Security, Fix Problems with Windows Update, Advanced, Run as Administrator: It says it fixed the problem (whatever that may be). I rerun it. It says it fixed the problem. This goes on ad infinitum. It never says there was nothing to fix.
I have run 'sfc/ scannow' and 'Dism /Online /Cleanup-Image /RestoreHealth'. The former found nothing. I can't recall whether Dism found anything, but if it did, it fixed it (no errors).
I have also tried Safe Boot and logging on as Administrator, then running Disk Cleanup. It still hangs.
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Jul 13, 2013
I have a windows 7 home premium retail license and upgraded to windows 8 pro x64 using promotion discount. Now I want to use some 16 bit applications that won't work with windows 8 x64. So I want to install either windows 7 or windows 8 32 bits on another partition along with windows 8 x64. Would it be legal ?
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Sep 15, 2014
I set up windows to automatically install updates, and I don't want to change that.
When I'm in a hurry to restart or shutdown my PC and I only see "Shut down installing updates" and "Restart installing updates", is there some way to do it bypassing the update?
I've tried command line: shutdown /s but it doesn't work (it updates before shutting down).
Likewise, Alt+F4 (from the desktop) only offers shutting down or restarting and updating.
Neiter logging out and then choosing to shut down (your only choice is also to update and shutdown/restart).
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Jun 28, 2013
When I download some windows 8 updates - not store updates - and restart the PC. After windows boots to desktop it shows me that they are all installed, but after a few minutes they come back as uninstalled and when I install them again the problem continues. What should i do?
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Dec 20, 2013
When I turn the power on, my desktop PC (a Hewlett-Packard) goes into a BIOS startup routine that says "Preparing Automatic Repair" and then "Diagnosing Your PC" which has to finish before it will load Windows or any OS. I've seen it before, and usually it just takes a few seconds. But now it's stopping at the "Diagnosing" message and won't go any further. I turn it off and on, and it does the same thing again. I can get into the BIOS menus and choose other options like booting from another drive, recovery options, etc. but no matter what I choose it starts the BIOS over again and gets hung up on the "Diagnosing" step, so I can't boot ANYTHING.
Any way to bypass or break out of this BIOS startup loop so I can get to Windows?
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Jun 11, 2014
I just bought my computer 2 weeks ago .. I filled in my specs and also uploaded my system info information as an attachment. Last night, I tried to download the windows 8.1 update. I let it run over night, but this morning when I woke, I had a blue screen that said windows could not fix my problem .. and gave me options to try. I ended up having to wipe my computer to factory conditions. After the restore .. the only thing I installed before downloading updates was my driver for my NVIDIA Geforce750 Ti card, and my wireless network adapter ..
I then downloaded 91 updates .. all failed .. and didn't install .. error 800F0922.
sfc /scannow .. got to 51% .. then ..
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windirlogscbscbs.log. For example C:windowslogscbscbs.log. Note that logging is currently not supported in offline servicing scenarios.
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Jan 2, 2014
I have Windows 8. Received a Toshiba Satellite p875 last year for Christmas. Recently when I shut down my laptop it goes into "installing update" mode, only it does not install anything. It will stay in this mode for hours or until I physically shut it off.
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Aug 19, 2013
I have had to system restore 3 or 4 times in the last week or so as Windows 8 refuses to boot after installing the latest updates discovered from the last couple of weeks (though some are from December 2012)
I have unchecked all the current updates and have decided against installing them as they seem to be preventing Windows from booting.
Pattern - "Restart to install updates"
Restart locks on the start screen - Restart again and locks again (repeat this process 3x)
"Windows is automatically repairing..." - Fails
"Windows must restore settings to a previous time..." - Usually succeeds, sometimes fails.
Then I can get back into Windows.
As soon as I install these updates, I won't get back into Windows until I system restore since before the updates and my build won't remain stable unless I prevent Windows from installing these updates.What could be going on?
They are quite big updates (totalling ~740mb and have all been discovered in the last week or so though some date back to late last year)
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Aug 2, 2013
Recently my pc has taken forever to boot up. A black screen hangs there for about 5-9 minutes before opening up in Windows 8.
I thought a virus was there so did a full scan using Kaspersky Internet Security 2013, nothing found.
I haven't d/l'd any new software recently.
I have tried to upload music to my micro SD card from my iphone, but the icon in My Computer is not showing, not in Device manager either.
Don't know if they are related but the problem started just after the above incident.
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Oct 9, 2012
I have a PC that I have been running Win 8 Consumer Preview since it was available. I have two HD's partitioned to dual boot Windows XP SP3 and Win 8, with Win 8 set as default. I have been running Win 8 over 95% of the time. Everything has been working fine until this morning.
When I came out of screensaver in Win 8 and attempted to get to my login page nothing happened. So i shut down using the power button, after that Win 8 would not start, nor could I get to the dual boot screen. After a number of tries i finally got the dual boot screen and attempted to start in XP. XP nearly completely started (I had desktop, task bar, desktop icons, etc), but then it shut down as well and displayed a blue screen and error message "A problem has been detected and windows has been shut down to prevent damage to your computer.".
I have tried starting from my XP install disk with the same error message ("A problem has been detected and windows has been shut down to prevent damage to your computer." ). I have tried starting from USB flash drive that has my Win 8 Install. It is the same USB flash drive that i originally used to install Win 8. It hangs at the 'fish' screen. I have tried just starting the machine several times, but it hangs at 'Preparing Automatic Repair'.
I have everything disconnected (printers. ethernet, USB Wifi adaptor). The only things connected are my keyboard/mouse, speakers, and (1) 17" monitor. I normally run a 23" widescreen and the 17" monitor.
I have disconnected the slave HD and tried booting with XP install disk and USB Win 8 with no success.
Currently, both HD's are connected. I tried a normal start up and the machine is stuck at 'Preparing Automatic Repair'
This has never happened before such that I could not boot into either XP or the XP Install CD or the Win 8 USB Install flash drive, in order to attempt repairs to MBR or Win 8 troubleshooting diagnostics.
Complete error message on Blue screen:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSk /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP: 0x00000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)"
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Dec 26, 2013
I would like to stop a specific update from installing, but am having trouble doing that. I can stop all updates from being downloaded by making a registry alteration, but this keeps me from downloading any updates.
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Jan 28, 2014
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
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Aug 5, 2014
I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.
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Mar 4, 2014
I have a Windows 8.1 which I upgraded from my purchased W-8.
Decided to order the Windows 8.1 Media Center Pack. Ordered online and installed.
Got Windows Activation screen saying Windows can't activate right now. Try activating later. If that doesn't work, contact support.
The Current product key is the new one I just received.
Entering my old W-8 key doesn't work.
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Feb 22, 2014
My new HP ultrabook was doing updates ... And it came up with the screen saying Failure installing updates reverting changes do not power off however its been saying this for 4 hours and i can not get out of this i even attempted to power it off and upon powering it on it comes straight back to this screen!
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Jun 28, 2014
I recently upgraded my 250 gb SSD with a 1 Tb one. I used the Samsung migration software to copy the drive and then disconnected the 250 gb drive so things wouldn't get confusing for me.
Everything seemed to work well with the 1 Tb drive. Windows booted extremely fast as usual and it looked like everything was running the way it was before.
Today I reinstalled the 250 gb SSD with the intent to use it for backups. It came partitioned, so I deleted the partition via the windows disk manager and reformatted the now single partition. The drive itself seems to be fine.
The problem is that when windows 8.1 boots, it displays the window logo as usual, but there's a 25 second delay in doing the rest of the booting. The screen is entirely blank, so I have no idea what it's doing. The hard drive light on the CPU blinks, though. The boot order on my bios is correct. I'm not sure why it's so slow to boot now.
The other thing I noticed is that when I click on my Computer icon, the drives take awhile to list. A progress bar slowly advances at the top of the window. Once I've done this once, the drives display quickly, but whatever happened is reset when I reboot the computer.
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Feb 16, 2013
I have new pc that has windows 8 pro installed. I would like to dual boot with windows 7 because certain software for work is not compatible with win 8. I was reading that I can create a vhd from windows 8, boot to the windows 7 installation media and install win 7 to the vhd, then I have the option to select win 7 or 8. Am I missing something here or is it as easy as this? Also do I need Win 7 ultimate or will he professional one work? I do not want to partition the hard drive.
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Jul 30, 2014
I have created dual boots before but in each case I did it the "usual" way by doing a fresh install of a second OS on a new drive (or new partition) and then letting the newest installation figure out how to arrange boot loaders or boot managers or whatever, i.e to figure out the dual boot parameters for me.
In this case I want to set up a dual boot using what is now 2 separate drives each with its own complete install of Windows. Of course, I can boot to one or the other by disconnecting the drive for the one I don't want to start up, but that is obviously a hassle.
Is there an easy way to set it up so that one of them (Win 8.1 pro) actually recognizes the other and asks me which one I want at boot up. I know if I re-install one of them I can do it, but I want to just set up the dual boot, and not touch either of the OS installations per se.
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Jan 19, 2014
Possible to install Windows 7 x64 on my laptop as a dual boot option? It's running Windows 8.1 upgraded from Windows 8. If it's possible(considering I'll be installing via partitioning my D drive), will I still be able to use applications installed on Win 8.1 on the newly installed Win7? (ie Microsoft Office '10; various Online Games) ...
And will I have to reinstall drivers? (ie Sound/Graphic Drivers)
Specs:
Asus K46CA
Intel i3-3217 1.8ghz
4GB Ram
500GB HDD
Intel HM76 Express Chipset
Intel HD 4000 Graphics
Windows 8.1 Single Language
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Feb 8, 2013
Since I installed Ubuntu onto my computer, I couldn't boot the Windows 8. I tried installation DVD to repair, but it didn't work. I tried these solutions; solution1, solution2, none of them worked either. I tried refreshing, it stopped at 37%.
When I use diskpart to list partitions from command prompt via the installation DVD, I chose the right partition, but I couldn't activate it.
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Aug 14, 2014
Before, my PC was setup like this:
- disk0: windows xp
- disk1: windows 7
Bios boot priority set to disk1.
So no boot loaders, when I (rarely) need xp, I would switch via bios
Now I wanted to try Windows 8, so I've
- download 'Windows 8.1 Enterprise Evaluation' and burnt on a dvd
- bought and connected a new disk (disk2)
- boot from dvd, installed choosing the new disk2
Now, everything works fine, Windows 8 got installed on disk2. But the strange thing is this:
- if, from bios, I choose disk2, it says the disk is not bootable
- choosing disk1, a boot loader shows up, letting me choose between win7 and Windows 8.1
(- choosing disk0, nothing has changed, xp starts like before)
So, I'm confused. I was expecting Windows 8 booting from the new disk2.
- why disk2 doesn't boot?
- would have been better physically disconnecting disk0 and disk1 before installing?
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May 26, 2014
I would like to install Elementary OS Luna as dual boot to Windows 8.1.In a month or two, If i didn't like Elementary OS Luna then i would like to delete that partition & restore my Windows original Bootloader.
Is there anyway to backup windows bootloader ?
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Aug 13, 2014
From the start I had issues updating to 8.1, all the normal issues people have faced. It finally decided to work and all was well. It was stable and I created a system recovery point and all was working well. Then I let it install the new update for nvidia graphics card and also another windows one. Then restarted and then went through the normal pre-boot procedure however instead of loading the normal login screen in windows 8 all I get is a black screen that flashes a dark grey close and see the network icon in the bottom right and EN bottom left the back to black in a constant loop. I've tried booting to safe mode and it doesn't work. I've tried using system restore and that doesn't work as it says an antivirus or something is preventing access to a file. I've tried using sfc/scannow three times and every time I can't get it to restart properly even to get into the recovery options. I don't have any other recovery media and Microsoft sent the windows 8 CD and it never arrived (lost by postage company). I've tried to use Dism aswell and that gives me error 87?
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