My laptop sometimes hangs during startup of Windows 8. I've found the following error in the eventviewer:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Unknown Error
Processor APIC ID: 1
The details view of this entry contains further information.
Dump files are attached.
I'm not sure what's exactly the problem but sometimes Windows 8.1 hangs at the Windows logo at boot with Fast Startup enabled on a mSATA SSD with my Lenovo Y570 laptop.
My laptop does not support Secure Boot/GPT or UEFI, so I'm really unsure if that's the problem.
Once I disable Fast Startup the boot process never hangs ever but it makes my bootup time slightly slower.
my elderly mother with her email access and it's a while since I've used Windows myself. When I set up the computer for her I installed Stardock so she wasn't faced with the fullscreen apps, and I installed Windows Live Mail because that is what she was used to. It was running fine for the past few months until yesterday, but now when she tries to run the program, it hangs, and there's nothing to do but restart the computer. (Task Manager doesn't see it running while it's trying to start up.)
View 1 Replies View Relatedhave been having crashes with my newly built PC at various stages in setting the computer up. if my technical language is lacking.
My System
CPU: AMD FX 6300
GPU: Gigabyte ATI HD7870 OC Ed
Mobo: ASRock 970-PRO3.R2
RAM: G SKill 8G(2x4G) DDR3 1600Mhz PC12800(GS-F3-1600C9D-8GAO)
SSD: Samsung 120GB SSD 840 EVO
HDD: Seagate 1TB Barracuda
PSU: Antec NEO 520C ECO 80Plus Bronze
Windows 8.1
First noticed issues when on the initial installation of windows 8.1 there was a hang while it was showing the blue windows logo. Multiple attempts led to me reaching various stages of setting up the computer, i.e. installing all latest drivers, BIOS and firmware for the hardware and installing a number (but never all) of the available windows updates. Through out the process I experienced frequent BSOD (generally within second or minutes of logging into the user) that did not appear to be initiated by anything in particular. Hangs were frequent when attempting windows updates (happened during 'checking for updates', 'downloading updates' and 'installing updates' on shutdown). Examples of the types of BSOD experienced.
CLOCK_WATCHDOG_TIMEOUT
MEMORY_MANAGEMENT error
SYSTEM_THREAD_EXTENSION_NOT_HANDLED
KERNEL_DATA_INPAGE_ERROR
IRQL_NOT_LESS_OR_EQUAL
PAGED_FAULT_IN_NONPAGED_AREA
Attempts at fixing the issue included fresh windows 8.1 installs (where crashes/hangs during installation off disc were experienced), resitting RAM, installing windows on HDD by itself (as opposed to SSD by itself), running startup repair tools (various times did not detect a problem or could not fix). Problems continued in various frequencies at various stages no matter the attempted fixes.
Windows 7 Suspecting compatibility issues between the hardware drivers and windows 8.1, a fresh install of Windows 7 was attempted. This has been more stable on installing drivers but on attempting windows updates the same update problems were experienced in the forms of hangs rather than BSOD, the only BSOD error that has come up on occasion is 'a clock interrupt was not received on a secondary processor within the allocated time interval'. This BSOD has interrupted the installation (on shutdown) of windows updates on the rare occasion they manage to download in their entirety. More frequent crashes was also experienced after updating to the latest GPU driver. Installing the latest mobo AMD All in 1 driver from ASRock (contains AMD Catalyst Install Manager, AMD SATA AHCI Driver, AMD USB Fillter Driver) causes windows to freeze on restart at the Starting Windows page with windows logo but seems to function OK after restart.
Troubleshooting for windows updates including running check disk and windows update diagnostic tool which did not appear to show or fix issues.
Startup repair was also attempted and provided the following Root cause found: Unknown Bugcheck: Bugcheck 101. Parameters = 0x21, 0x0, 0xfffff88002f65180, 0x2. Not sure if that means anything.
At the moment the PC has windows 7 installed onto the SSD, latest lan/usb/audio drivers and microsoft security essential (antivirus) installed with only 2 windows updates installed: Security Update for Microsoft Windows (KB2621440) Update for Microsoft Windows (KB976902)
This appears to be stable, but attempts at windows update and installing the mobo driver causes the problems mentioned above. I have been using the current setup as a restore point.
The below minidump is within the context of the 'stable' config + latest mobo AMD All in 1 driver and the BSOD occurred while installing windows updates before shutdown.
Bananaking.zip
I have Windows 8 pro + WMC 64-Bit installed on a laptop .. I have noticed sometimes when I right-click a file it just hangs with the circle spinning forever - I have to terminate explorer.exe and restart it - when i do all icons are blank - after a couple of attempts all shortcuts and favourites normally in left panel are gone
rebooting fixes it for a while - I dunno why but ive a sneaky feeling SLEEP plays a part, (due to past experiences too in other windows os's) ive noticed it really seems too happen if the laptop has been too sleep, ive noticed in past that problems seem to occur when one uses sleep or hibernate, its like the system becomes unstable? - i could be wrong, just I use sleep cos the power button is gone.
So I encountered this BSOD this afternoon out of nowhere. I was doing nothing at that time. Then I want to listen to music through my earpiece so I unplugged my USB headset first then plug in my 3.5mm combined jack earpiece. It hangs then blue screen appears. Bsod - dpc_watchdog_violation
View 6 Replies View RelatedI just updated my Compaq Presario CQ56 Laptop.
It boots to the login screen. I enter my password and the screen goes black with just the mouse cursor on the screen. That is it nothing else happens. CTRL-ALT-DEL does not work. When the mouse goes away and I move it the cursor comes back.
i have just purchased a new Compaq laptop, Notebook G as i'm aware of the title but unsure, though with the initial setup of the laptop it asks a few questions ie: name, location and login details for Windows, though i get an error message stating that "Windows 8 could not be installed on this device, please try again" or something of the sort.
after a few attempts i have given up.
it appears that it is faulty, though, it is difficult for me to get into a store and request an exchange, is this common?
For some unknown reasons, whenever I tried to install the Wi-fi driver on my laptop, after proceeding setup file agreements nothing happens.
My laptop is compaq 610 and I've tried installing latest drivers downloaded from softpedia.
In the device manager, I got the exclamation mark for wi-fi driver. In properties window, this is showing that device can not start.
recently, i just changed my laptop's OS to Windows 8 from Vista. My laptop is Compaq Presario F700 and it was originally Vista. But somehow, my laptop cannot access WiFi anymore so right now im using our PC. Also, when i go to PC Settings-->Wireless it says that "No wireless devices are available". I tried downloading a wireless LAN driver in this site: [Broadcom Wireless LAN Driver for Microsoft Windows 8 | HP Support] since Compaq is also from the Hewlett-Packard Company(hp).but after installing it, nothing changed. what should i do?
View 2 Replies View RelatedI am running a Compaq CQ58 with windows 8.1
A week ago, i turned on my laptop and discovered that my sound wasnt working. I cheaked the sound menu, it told my that the speakers were not plugged in. I looked in the recording menu which told me my build in mic was not plugged in.
I was able to have sound by plugging my laptop into my tv with a HDMI lead.
I got fed up with a slow laptop and no sound so i decided to reset my laptop, when the reset was finished my mic and speakers worked. I turned it off and when i woke up i turned it back on to find my mic and speaker was "not plugged in". All my drivers are up to date and i have no updates to do.
Windows 8.1, I can reboot, login, and get to the desktop, but then about 2 or 3 minutes later it locks up and crashes with a DPC_WATCHDOG_ERROR.
I am attaching the file from diagnostic tool ....
I am having this problem since the last 2 days.
Your PC RAN into a problem:
c:windowsminidump 11913-11046-01.dmp
c:userdarwinappdatalocal empwer-19531-0.sysdata.xml
c:windowsmemory.dmp
Windows restarts every 5 minutes or so.
I have a Samsung Series 5 laptop that I got last summer that has given me a series of problems, the biggest of which was the Windows 8.1 upgrade. That's been undone now and it boots properly and works well again, except that when starting up, or waking from sleep, it will restart and give me the little message that says my computer had a problem and had to restart and do I want to send the dumps to Microsoft. It used to do this before Windows 8.1. It has done it twice in the past 24 hours and I tried to read my minidumps but of course cannot without installing the whole SDK which I hope not to do. I downloaded the diagnostic tool and ran it and have the result to attach. I hope this is right.
The PC is a Samsung running Windows 8, 64bit. I have Online Armor firewall, Emsisoft Antimalware, and Avast antivirus. Did I have omitted anything. I have the minidumps zipped up, if they are not included in the diagnostic file.
Responding to an error code while attempting an install of arcgis, I reduced the amount of RAM for startup under msconfig, advanced, boot.ini. Now I get the bsod with error code bad_system_config_info. I can't access Windows in any mode but can get to the black screen command prompt line.
View 5 Replies View RelatedI'm running on a Windows 8.1 OS, and recently it keeps getting BSODs before starting up/restarting, but it still manages to get into Windows, and it seems to run normally after that. The error message is something like PAGE_FAULT_IN_NONPAGED_AREA (rtwlane.sys). I have uploaded a minidump file of the most recent BSOD on my OneDrive here.
View 7 Replies View RelatedMost of the time when my laptop startup i got a BSO with DPC Watchdog. After a phew restarts I can login normally and nothing happens.
When i close the lid for a while and I come back my laptop also is restarted because of a BSOD. Check Logs?
I was getting a few driver IRQL BSOD's when my system was running, I have had it built for about a week now.But now I can't even boot, i get KMODE_EXCEPTION_NOT_HANDLED and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some other errors I believe, after one of these comes up it says prepairing automatic repair then that will also crash and this then loops. I had seen other people saying they solved similar problems by removing the graphics driver in safe mode, but I can't even access safe mode so that made me think it might be a hardware fault.
I don't know how to save the dump file as I can't even get in to windows, can only access the BIOS. I have also tried running the windows disc to access advanced start up options to get in to safe mode but this also gives me a blue screen error.
I have a 4770K and Asus Maximus VI Hero mobo and 4x8GB Corsair RAM
Today I installed a sound card driver called 5Hv2 sound card game. The disc was so small though. At first the setup didn't work due to platform error I think so I ran it under Windows XP SP3 compatibility. So then it works and asked me to reboot the system.
After restarting, the startup was taking longer than usual. The ASUS logo screen stays for about 3-5 minutes then the blue screen appears but it is so fast that I could not see the error message or code. I thought maybe because the cd was still inside so I quickly open the drive and remove the cd. After the blue screen, it restarts automatically then only I can login. I checked the Minidump folder and found nothing. I also used the SF_Diagnostic_Tool and Grab All but no Minidump file.
I thought maybe the drivers of the 5Hv2 sound card was not compatible on my laptop but it works. I use my Siberia headset and use the sound card with no problem. But I wonder what's the issue here, I don't want another blue screen when restarting.
Recently my computer has been crashing multiple times with BSOD errors, quite a few of them are different to each other. Here is a couple of BSODs I've noted down, although I guess they'll be in the dump files:
- BAD_POOL_HEADER
- IRQL_NOT_LESS_OR_EQUAL
- nvlddmkm.sys (pretty sure it was this or similar to)
There were a few others as well. Like I mentioned in the title, most occur whilst the computer is booting up. The computer mostly crashes just after the boot options are shown or just as the lock screen appears. I've added the diagnostic files so you can view them.
I'm pretty sure these started happening after my house had a power cut a week ago, and my computer was on at the time (so it was shutdown instantly). I wiped my computer and reinstalled Windows a few days ago, however I'm still getting the BSODs. Also, the computers crashed in other ways - for example, I was on it two days ago and everything connected to the computer died (mouse, keyboard, monitor), as in they stopped connecting to the computer. As well as this, on the same day I tried using it and it went to a darkish brown screen.
As you can see, its in a bit of a state. However, I am generally able to use it after one or two crashes and restarting it.
Have attached the SF diagnostic zip.
My system is Windows 8.1, Samsung notebook, i7, 8gb RAM and 1tb hard-drive.
I updated the Intel Rapid Storage Driver but no improvement in situation of BSOD on waking up from sleep. Basically, the screen/desktop is visible and I can move the cursor and try to double click on programs, before getting the BSOD (collecting errors and restarting) screen.
I always do 'full shutdowns' /have disabled fast startup. Have also disabled some startup apps such as google updater and a couple others but the laptop is still taking around 3 minutes to boot with no HDD light activity for a couple of minutes (is this normal when fast startup is disabled???). Shut downs /entering sleep mode are swift.
On another note, Synaptics driver isn't installing and I was told that would work (for some reason) but that may not be relevant.
I don't know how it happens, no errors And i have a Acer Aspire X3470. My PC beeps too.
View 1 Replies View RelatedReinstalled windows 8.1 pro. Having BSOD everytime when I try to start PC. How to stop this in easy process.
View 9 Replies View Relatedt i am fed up with the constant error messages since i upgraded to Windows 8.
I have run through several of the suggestions posted here but to no avail.
I have followed the instructions regarding the SF thread and will upload the zip file created.
Error:
Recovery. Your PC needs to be repaired. The boot configuration data file is missing some required information.
FileBCD Error Code: 0xc0000034
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disk or usb device) contact your system administrator or pc manufacturer.
Press esc for UEFI firmware settings.
Been trying to deal with a BSOD problem that resulted from KERNEL_CHECK_SECURITY_FAILURE (or something along those lines). I did some research and got it could be the RAM, HDD, or Drivers.
Scanning the RAM for 16 hours gave me two errors on test 10, passes 1 & 9. Testing the sticks individually found nothing, testing both slots found nothing. I can only assume those were false positives.
Next, I tried driver verifier. Boom. Instant crashes. Now, disabling it, I have the minidump file. Which driver is causing this problem?
I get BSOD once in a while during startup with "Kernel Data Inpage Error". I did chkdsk /f /r and tried memory diagnostic. got a positive result also did a clean install of windows but still getting BSOD. I've attached the files.
View 7 Replies View RelatedI have recently installed fresh Windows 8 on my laptop - HP 6735b. Installation went smooth, it has installed all the drievers on his own, I just installed few more applications and within few days, problems appeared. I'm getting BSOD on startup, but sometimes it starts normaly and after few minutes/hours - BSOD appears.
View 2 Replies View RelatedI've been suffering a high volume of BSODs - both before and after I switched hard drive last week.
I'm getting Kernel_Data_Inpage_Error on almost every first startup. In addition, I often get a Page Fault in Unpaged Area BSOD when gaming (primarily Max Payne 3) - dxgmms1.sys has been referenced on more than one of these occasions.
Dump file log (hopefully attached).
So my laptop has been getting multiple BSOD errors during or shortly after startup. I let my roommate download and play WoW and Ventrillo. And the issues started shortly after, first with the game simply crashing and escalating into the computer itself not working correctly. I figured the best place to start since it didn't have much stuff on it was to just put my stuff I needed on a USB and do a factory reset. Which seemed to make no change. I have run memtest once for four passes and it found no errors.
I can remember a few of the errors I have been getting.
Bad Pool Header
Memory Management
IRQL not less or equal
Kernal Security Check Error/Failure
There was also one or two other memory related ones that I cant remember the exact wording of.
I have a Windows 8 machine with Windows 8.1 upgrade.
On my operations such as restarting and shutting down it hangs and does nothing (I understand this a common problem but I have tried 3 solutions I found on the internet and none of them worked.) I still have to turn off my computor by holding the power button......
It isn't just shutting down however. Often when I try to open a program I have downloaded from the internet (the latest example being a driver scanner) nothing happens.
To try and fix these issues, I attempted to refresh Windows 8. Again it did nothing. After clicking the Get Started button it just hung on Preparing. I only left it for about 20 minutes, I thought something would have happened by then. The same is true for reinstalling Windows.
