Browsers/Mail :: Windows Live Mail Hangs On Startup?
Oct 14, 2013
my elderly mother with her email access and it's a while since I've used Windows myself. When I set up the computer for her I installed Stardock so she wasn't faced with the fullscreen apps, and I installed Windows Live Mail because that is what she was used to. It was running fine for the past few months until yesterday, but now when she tries to run the program, it hangs, and there's nothing to do but restart the computer. (Task Manager doesn't see it running while it's trying to start up.)
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Apr 4, 2012
how to import Outlook Express 6 mail and contacts into Windows Live Mail?
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May 4, 2013
I have been struggling to insert a photo as part of a signature and was trying out various options when I found I could no longer try different pictures because the Single Photo option was suddenly missing from the top menu.
The Photo Album option still exists but where has the Single Photo option gone?
I need this because I insert a lot of photos in my emails.....
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Sep 3, 2013
My Wife uses WLM (Desktop) installed on her PC to access her Google email address.
A friend installed a Google calendar on her Desktop which is not linked to her Gmail account except for login purposes, that is the Calendar is not available if you go to the Gmail account on the web.
Is there some way to sync the Google Calendar with the WLM (Desktop) Calendar?
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Aug 10, 2014
Assume I have read a message to which I wish to either post a question or ask for information from the author od the message (whose e-mail address is at the end of the message. I click on the his e-mail address and I get taken to the screen shown in the image attached.
Please note that "Windows Live Mail" is NOT listed as one of the alternatives. Is there a means whereby I can either add Windows Live Mail to the list or to change what happens when I click on the author's e-mail address so that I am taken to Windows Live mail rather than this list of potential e-mail programs?
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Aug 16, 2013
1. my win 7 laptop went "poof"
2. got new computer (but they only have windows 8) am using the desktop part of the computer & installed a start menu so it "looked" reasonably like windows 7.
3. installed windows live mail on new computer since windows 8 has a weird email program.
4. had win 7 computer backed up, so had all my windows live emails safely there.
5. copied all the old win 7 emails into the NEW win 8 live email program
6. everything worked great,, could get new emails & all the old ones were there.
7. worked around the NEW live mail, by changing names of folders, deleting some emails etc. so the folder list was NOT the same as when I moved them, ( I have tons of folders under my inbox 13 years of saved emails)
8. looked in windows explorer at the folder where the emails were supposed to be saved.
9. but,,,,,,,,,,,, nothing was changed,,, it still was all the old names etc.
10. for example, I changed a folder name (IN live mail)from dog to cat, & deleted cow.
11. but looking at windows explorer it was still dog & cow was still there.
12. opening live mail,,, it was the changed folders cat.
13. so I do not get it..
14. why didn't the folders in windows explorer CHANGE to reflect all my changes in windows live mail?
15. I need to keep backing up this folder , in case something else goes "poof" To use it for restore.
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Sep 15, 2014
Windows 8.1 (OEM)
My email server is POP only. I have been using Thunderbird for email, but it hangs up quite a bit.
My ISP does not offer IMAP, so want to keep my POP email, so have downloaded Windows Essentials/Live Mail. WLM receives ok, but will not send. As far as I can tell, I have the same account properties and settings (ports, checked boxes, login info, etc.) in WLM as I do in Thunderbird. And the settings are actually the same as on my old Vista machine using WLM which sent fine. I get this error screen from WLM when sending an email:
"The connection to the server has failed.
Subject 'Send Test from WLM '
Server: 'smtp.earthlink.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 587
Secure(SSL): Yes
Socket Error: 10060"
Incoming mail is set to port 110; outgoing mail port is 587. SSL box is checked for SMTP port. My antivirus is native Windows Defender.
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May 2, 2013
Any way to get a confirmation notice for sent mail in Windows Live Mail?
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Jun 24, 2013
I use Gmail as my primary email but now and again check the Windows 8 mail app for a tidy up. I'm very frustrated because when I delete from the inbox then go to the 'deleted' mail to tidy that up sometime the mail wont delete by pressing the delete icon (top right) or by pressing Ctrl+D even though I've highlighted everything. Now I can't delete from Junk or sent mail.
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Apr 21, 2014
How do I make font size & bold default in Live Mail?
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Mar 31, 2014
Is there any way to connect my Gmail account to the Mail Metro App without having to use my Live ID? I have absolutely no desire to tie all my stuff to a MS Live ID. Just want to be able to check my mail.
I have already installed Skype desktop to get around the Live ID crap for the metro version, and I will install Thunderbird if needed, but if I can find a way around it I will use the built in mail client.
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Jul 12, 2013
Ever since I installed Windows 8, I have had no issues, except just one.
I notice when trying to log into facebook, the page will just hang there and pretends I never pressed the login button. And when I do finally get into facebook, and I try to click on the groups I am apart of, it just seems to hang on loading the groups, it just doesnt seem to load any pages.
This happens on every browser I install. However all browsers act completely normal on any other web pages I go to.
I have jumped onto my Windows 7 computer and again I have no issues whatsoever.
I agree it would be weird that its just happening with facebook, however its the only website that just continually causes problems on my Windows 8 machine.
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Dec 21, 2012
Windows 8 CryptoAPI crashes Outlook while same problem does not occur on Windows 7.
This occurs when signing, encrypting, or decrypting a email with a digital Certificate where the private key is secured by Microsoft Windows 8 CryptoAPI on the highest setting. Outlook requests CryptoAPI for the Key and Crashes.
This does not Happen on Windows 7. In addition, the private key can be accessed by Windows Live Mail 2012 on Windows 8 while Outlook 2010/2013 cannot.
Outlook configured on Windows 8 required elevation in order to access private key
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Oct 6, 2013
1) Firefox always hangs (Not Responding) when I try to close it.
2) Sometimes I am unable to kill the process from Task Manager or Process Explorer (access denied).
3) Sometimes it leaves behind a zombie process that can't be killed. I cannot launch a new Firefox process (it launches but stays hidden). The only solution is to reboot my computer.
4) If I leave Firefox open, after a while it becomes nonresponsive. I usually need to reboot the computer for reason 3 above.
I have seen similar behavior from Internet Explorer and iTunes, but not all the time. I am focusing on Firefox now because the problem is very repeatable.
I have scoured the internet looking for a solution but have come up empty. The Mozilla web site suggests I disable all add-ons, which I have done. This does not fix the problem, so it is something else. I have Norton Antivirus and have scanned my system for problems but it is clean (tried Malwarebytes too, but looks good). I have tried disabling my antivirus software (everything but the firewall) and still get the same problem. I have methodically gone through and made sure all of my drivers are up to date.
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Jan 20, 2014
I have Windows 8.1 and IE11 always hangs after about 1 hour, all tabs do not respond and the top of the page says Internet Explorer (not Responding).
I can leave it for a couple of hours and nothing happens, when I right click on the IE on the taskbar and select close window an error message comes up that IE is not responding and if I click "close" nothing happens, if I click search for solution and restart, a new IE restarts but the original stays and remains "not responding".
Even Task Manager cannot close it down I have to reboot to get rid of it.
I believe I have the attest version of IE11 (11.01)
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Jul 29, 2013
I have 2 contacts listed in Windows Live Mail that can't be deleted....all other contacts can be deleted OK.
The 2 contacts are marked as Favourites and originally come from my Skype account.... how they came to be in my email contacts list.
How I can remove them from my email contacts list without removing them from Skype also.
Running Windows 8.
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Jun 11, 2014
With Google I managed to import my contacts, but I can't seem to find anything useful for importing email from Outlook to Live. For some reason Roadrunner and Outlook don't work well. I don't have many emails to import but is it possible to import a whole folder? Or do you have to import one at a time. If so, how?
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May 11, 2014
Windows XP did all I ever needed. Heck! Windows 2000 did all I ever needed. I use the phone only as a phone. But I do need email.
Got a Nokia Lumia 520 last month. Set up an email account xxxxxxxx@live.com
Thrashing around with Windows 8.1, now that XP has gone off support. Set up a Windows account xxxxxxxxx@outlook.com.
Still not understanding the difference between 'live.com' and 'outlook.com', but I am able to access email on both these accounts by login with a browser.
But I do not work my email through a browser. I use Thunderbird, and preview with MailWasher Pro to purge any junk from the server.
After over an hour thumping around, have not been able to get Thunderbird or MailWasher to work either the 'live' or 'outlook' account. Maybe problem with pop and smtp addresses. Beginning to think Microsoft allows only working the mail through a browser.
The email account which I actually use, and depend heavily upon, is tied to my ISP. Am considering change of ISP, and therefore a change to a non-isp linked email - like gmail or outlook. BUT... if I can't get Windows emails working except through the browser or phone, Windows email is of no practical use to me.
Any link to something that explains the difference between Windows 'live' and 'outlook'.
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Dec 21, 2013
New Windows 8 machine. Want to keep my POP3 email, so have downloaded Windows Live Mail. WLM receives ok, but will not send. Error screen simply says 'Failed' under Status with no error designation. The WindowsLiveMail.log shows this at the point of the failure: "SMTP [rx] 535 Incorrect authentication data".
Now the weird thing is this: I have a Windows Vista machine running in the same room which also uses Windows Live Mail and it sends just fine. The account properties & settings (ports, checked boxes, login info, etc.) authentication data are identical on both machines.
In addition, the same settings are used in my iPad mail app and it sends just fine. But WLM on Windows 8 just won't send. I have uninstalled WLM and redownloaded it, but the same problem. FYI, my antivirus is Avast, and it is set to not scan outbound mail.
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Oct 19, 2013
I have upgraded from Windows 8 to 8.1. After doing so and making sure my accounts are all setup, I have found that I can not get the mail tile to act "live". I have verified it is set to live by right-clicking and seeing that link state "turn live tile off". I tried doing that and then turning it back on. I have tried rebooting. But the tile just isn't live. My other live tiles (news, finance, weather, store, etc) all seem to be live. It is only mail that I am having a problem with.
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Jul 7, 2014
I am trying to install Thunderbird on a brand-new HP Envy laptop with Win 8.1. It gets to the "Create Shortcut [folder destination]" stage and hangs. I have rebooted my laptop and re-downloaded the Thunderbird install file, in case the first download contained some errors.
I am running Bitdefender Total Security 2014.
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May 8, 2014
I am using FF29. Since installing this, everytime I exit, when I come back even if hours later, it says FF is already running, and I have to Task Manager kill it.
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Jul 16, 2014
When you try to delete WLM messages you get this error
"An unknown error has occurred" and the message cannot be deleted.
People with this problem, often need to delete multiple messages or entire folders. That error appears because WLM only thinks it has that/those message(s), but actually that message is nowhere to be found in the the Windows email folders. The message exists no longer, but WLM still shows it as being in its own folders and you simply cannot delete it using the normal procedure.
For the easier way, one can drag the unwanted and non-existing emails to the Deleted Items folder, one by one. However, that is crazy when you have to get rid of hundreds or thousands of them (yes, I had that situation!).
This is how to trick WLM if you want to delete multiple emails giving you that error:
1. We try to simulate forwarding multiple messages. Select multiple emails by clicking on one and then using SHIFT to click and select multiple concatenated messages. Do that screen after screen (scroll down/up). Stop when you see the FORWARD button has become grey. That means one email is even more stubborn and doesn't even want to be forwarded.
2. Hold the SHIFT key and click the messages up and down until you find the culprit. It will be just outside your selection, when your selection manages to un-grey the Forward button.
3. With a lot of messages selected and concatenated, click on the Forward button. You'll get another error message "One or more messages could not be attached. Select OK to continue creating the note." Click Cancel.
4. Now something has unblocked those messages (or message information) and, with the selection on, you can Delete them by simply clicking the Red X (delete) button.
5. The message that made the Forward button grey, can now be deleted as well.
6. Keep doing that until you finish the bunch of messaged you wanted to delete when you got the initial error.
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Aug 27, 2013
I have an old desktop PC (circa 2002) running XP
On that PC, I have been using Office Professional Plus 2010 & Outlook to access my email account (POP)
I just purchased a Windows 8 laptop. Since the Windows 8 Mail app will not work with POP email accounts, my email/internet access provider (Comcast) recommended using Windows Live Mail (I'm using 2012 version). This works fine for new emails. However, I have not been able to find a way to "move" the historical emails from my Outlook 2010 (PC) to WinMailLive (laptop.)
Exporting the emails from Outlook 2010 creates a .PST file which is not recognized by WinMailLive.
I tried using MailStore, but it will only archive email from the Inbox for POP accounts.
Any way to move emails from Outlook 2010 to WNL 2012, that is easier than forwarding all the historical emails to myself from the Outlook PC & then reorganize them in WML on the laptop?
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May 16, 2013
I just noticed my contacts from my Live account are not the same as the ones shown in my Windows 8 mail app (People). Looking closer at the properties in my phone, I noticed that some say Hotmail and other say Verizon Backup Assistant Plus.
My question is how do I get all the ones backed up by Verizon but included in my Live account so show up on my desk top(Hotmail Type)? How can I convert the contact type from Verizon to Live?
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Mar 1, 2012
i have multiple windows live accounts, how can i add them in with Mail and Messenger within Metro.
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Jun 12, 2013
I was using my Gmail account with the Windows 8 Mail App and it was all working fine until I updated it through the store yesterday (I haven't updated it before so I don't know what version of the app I am now using). Today when I try and access my folders I just getting a message saying 'no messages from the last 2 weeks', meaning I cannot access all those useful emails that I have kept on purpose without using gmail through chrome. I have looked through the settings and cannot find if there is a way to change this - is there? Or can I un-install the update and just go back to using the old version, and if so, how would I do this.
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Jun 28, 2013
I've been using FF without problems for years.
Yesterday, suddenly, whenever I execute Firefox, it locks for about 10-15 seconds.
(get a "not responding" prompt in file manager)
It all started yesterday when Firefox 22 was installed, (well, AROUND that time) and now it locks each time I start it.
It releases itself after about 15 seconds.
I've tried uninstalling it, reinstalling it, removing all plugins, and I'm just about going insane.
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Oct 13, 2013
So after using google chrome for about a year and having no problems whatsoever, just today I encountered one where the initial startup takes a very long time about 10-15 minutes, and this is only on initial launch, as when I keep chrome open any new chrome windows I launch load normally which is nearly instantly. I have done every procedure here Google Groups though not separately and it still takes an incredibly long time for chrome to load on initial launch.
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Aug 12, 2014
I have Windows 8.1 n I can receive mail, but I cannot send any mail this happened after downloading the new updates Why? Oue local Postmaster rejects it Why?
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Dec 17, 2013
My parents bought a PC last year running Windows 8. I set up there talktalk E mail accounts in the Windows 8 Native E mail client from the Mail tile at the start screen without any problem. All worked fine until recently when in order to download an app they had to register an Outlook E Mail address. Not sure if they had updates applied as well but they had to start logging on to the PC at boot up every time using a password. In an effort to resolve this they restored the PC to an earlier time which has cured the logging on issue (ie no password required) but when they access the Mail tile from the start screen it is an outlook E Mail account that comes up. I have tried without success logging into this outlook account and then adding the talktalk accounts. I even tried using my own account but could not add that either.
All they want is to click the Mail tile and get there talktalk accounts to come up just as before (no outlook or hotmail or anything else). Is there a way to reset the E Mail client/tile in Windows 8 back to what came with PC so that I could set it up just as I did when the PC was purchased. They are running Windows 8 and do not wish to restore back to factory settings as they have a few other bits and pieces of software installed.If they upgrade to Windows 8.1 will they be forced into using a password to log on every time ?
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