Browsers/Mail :: Firefox Always Hangs At Close?
Oct 6, 2013
1) Firefox always hangs (Not Responding) when I try to close it.
2) Sometimes I am unable to kill the process from Task Manager or Process Explorer (access denied).
3) Sometimes it leaves behind a zombie process that can't be killed. I cannot launch a new Firefox process (it launches but stays hidden). The only solution is to reboot my computer.
4) If I leave Firefox open, after a while it becomes nonresponsive. I usually need to reboot the computer for reason 3 above.
I have seen similar behavior from Internet Explorer and iTunes, but not all the time. I am focusing on Firefox now because the problem is very repeatable.
I have scoured the internet looking for a solution but have come up empty. The Mozilla web site suggests I disable all add-ons, which I have done. This does not fix the problem, so it is something else. I have Norton Antivirus and have scanned my system for problems but it is clean (tried Malwarebytes too, but looks good). I have tried disabling my antivirus software (everything but the firewall) and still get the same problem. I have methodically gone through and made sure all of my drivers are up to date.
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May 8, 2014
I am using FF29. Since installing this, everytime I exit, when I come back even if hours later, it says FF is already running, and I have to Task Manager kill it.
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Aug 10, 2014
I am running Windows 8.1 and IE 11. When I have multiple tabs open and click the X in the upper right hand corner I get an option that asks me if I want to CLOSE ALL TABS - CLOSE CURRENT TAB. I always want to close just one tab. How can I suppress the display of the Close All Tabs - Close Current Tab question and still be able to close just one tab?
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Oct 14, 2013
my elderly mother with her email access and it's a while since I've used Windows myself. When I set up the computer for her I installed Stardock so she wasn't faced with the fullscreen apps, and I installed Windows Live Mail because that is what she was used to. It was running fine for the past few months until yesterday, but now when she tries to run the program, it hangs, and there's nothing to do but restart the computer. (Task Manager doesn't see it running while it's trying to start up.)
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Aug 6, 2014
When I close a tab, then the displaying tab is the right-side tab, but what I really want is to display the previous viewing tab, how can I make that?
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Aug 19, 2014
In IE 11, if I click on a link on a page, then click the back arrow to leave that page, and go back to the original page, it takes me to the top of the original page, rather than were I was on that page. I think there must be a setting that controls this, but I can't find it.
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Nov 3, 2013
I love how Metro IE11 works now in Windows 8.1. I was using a reddit app, opened an article, and it spawn a separate window for the IE browser to read a link. Works great. But one day, when it launched the IE browser, I was hearing a video that was completely unrelated to the link.
So I bring up the tabs and I had like 50 tabs open! When I close the IE browser that spawns from reddit or from a newsreader like News Bento, I just drag the app to the bottom of the screen to put away IE. That didn't terminate the tabs. So it was tedious to close each tab independently.
is there a way to close all tabs immediately?
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Jan 20, 2014
I have Windows 8.1 and IE11 always hangs after about 1 hour, all tabs do not respond and the top of the page says Internet Explorer (not Responding).
I can leave it for a couple of hours and nothing happens, when I right click on the IE on the taskbar and select close window an error message comes up that IE is not responding and if I click "close" nothing happens, if I click search for solution and restart, a new IE restarts but the original stays and remains "not responding".
Even Task Manager cannot close it down I have to reboot to get rid of it.
I believe I have the attest version of IE11 (11.01)
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Aug 15, 2013
I got a new Samsung laptop because my other laptop was slow and old. However, there is something strange in this laptop the images on firefox don't appear all the time.
I followed their guide: Cleared cache and cookies, it worked for few hours then images are not loading.
- I deleted my ESET smart security: It didn't do anything.
- I installed Panda free antivitus and still the same problem. So it's not from the antivirus program I'm using.
I checked my other laptop and images are showing without any problem, so it can't be from my connection.
What else can I do? I think I exhausted my laptop uninstall and Install a lot of programs and it's still new.
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Apr 18, 2013
I use 20 sites every day and use bokkmark bar of firefox for easey access but i can not put all of my sites in bookmark bar. Is it possible to add 2 bookmark bar?
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Feb 11, 2014
how to configure Firefox to 'land' bookmarks to the toolbar by default instead of having to click on the Folder drop down menu to choose?
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Aug 19, 2014
Is there any way i can get fine control over what js can and can not do in firefox? Like not allowing it to redirect etc
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Jul 12, 2013
Ever since I installed Windows 8, I have had no issues, except just one.
I notice when trying to log into facebook, the page will just hang there and pretends I never pressed the login button. And when I do finally get into facebook, and I try to click on the groups I am apart of, it just seems to hang on loading the groups, it just doesnt seem to load any pages.
This happens on every browser I install. However all browsers act completely normal on any other web pages I go to.
I have jumped onto my Windows 7 computer and again I have no issues whatsoever.
I agree it would be weird that its just happening with facebook, however its the only website that just continually causes problems on my Windows 8 machine.
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Jul 7, 2014
I am trying to install Thunderbird on a brand-new HP Envy laptop with Win 8.1. It gets to the "Create Shortcut [folder destination]" stage and hangs. I have rebooted my laptop and re-downloaded the Thunderbird install file, in case the first download contained some errors.
I am running Bitdefender Total Security 2014.
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Dec 21, 2012
Windows 8 CryptoAPI crashes Outlook while same problem does not occur on Windows 7.
This occurs when signing, encrypting, or decrypting a email with a digital Certificate where the private key is secured by Microsoft Windows 8 CryptoAPI on the highest setting. Outlook requests CryptoAPI for the Key and Crashes.
This does not Happen on Windows 7. In addition, the private key can be accessed by Windows Live Mail 2012 on Windows 8 while Outlook 2010/2013 cannot.
Outlook configured on Windows 8 required elevation in order to access private key
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Oct 21, 2013
My browser of choice is Firefox but I have the same problems in Chrome also. First a little background. I'm running Windows 8.1 for the last month and up until 1 week ago I had Roadrunner light with download speeds around 9 to 10 Mbps. Last week I upgraded to higher speed Roadrunner and am now getting download speeds of around 35 Mbps consistently.
Now my problem: Several forum pages that I frequent USED to load instantly and when clicking on a post would load instantly. Now certain pages may take up to 45 seconds to 1 minute or sometimes not at all. This happens most of the time but not all the time. This happens whether I'm using Firefox, Chrome or IE. I have cleared cookies, history, search, cache in an attempt to solve this problem.
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Aug 9, 2014
So I've heard these two are the best browsers around, although I've seen firefox and its good it takes up more RAM than Chrome by about 30MB, should I switch or stay?
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Dec 26, 2013
Firefox 26.0 64 bit windows installer link? The portable runs fine but it's too much hassle to set as default. Any clean link to FF installer? (Not Pale Moon or Waterfox but the Firefox 26.0 x64)
All I can find is the 26.0 Portable link on Softpedia.
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Aug 15, 2014
I cannot copy images from Chrome/Firefox, Internet Explorer works fine however.
Copying text from all browsers also works fine, the problem is just images.
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Sep 15, 2014
I'm running Windows 8.1 Update 2 and I'm having a issue where Adobe Flash crashes randomly and get a script hang error. I have uninstalled Adobe flash and reinstalled and wiped cache in firefox and still haven't resolved the issue.
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Apr 16, 2013
The above is the latest version of Adobe Flash just issued in the last 2 days. It crashes in Firefox and already large number of complaints posted.
Advised to uninstall and then install achieve version 10.3. This I have done however this limits access to certain parts of popular Web Sites.
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Mar 3, 2014
I just got a Dell with Win 8 and touchscreen. It was fine for a couple days. A half hour ago when I started it again I am unable to send email using yahoo mail in either of my browsers. I can check email fine and if I click the email in the inbox I can read it fine. When I click the onscreen right or left arrow to go to next or previous email nothing happens. When I click compose I go to the draft screen and all is well until I click Send. Nothing happens. I can send fine through my hotmail account. I can't get it to work clicking on any of the other folders in yahoo mail either.
So, is this a temporary issue with yahoo or something I need to figure out about Win 8? I've been in Mac land for the last 3 years or so. Also, the touchpad is way too sensitive. I turned palm rejection to the highest setting but it still jumps all over and does things I don't want it to do.
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Mar 29, 2013
I'm using the latest version of FF in Win 8 64-bit. I have the FF pop-up blocker enabled and also the ad-block extension. But I'm still getting these annoying pop-ups that slide in from the sides or top or bottom of the screen and hover, asking for opinions or ratings.
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Sep 19, 2013
I bought a cheap Gateway, downloaded Firefox and got all kinds of junk with it. I ended up returning the Gateway for a better computer a ASUS and I've installed everything but Firefox. I'm scared to download it. Last time it took me 3 hrs plus virus and malware scans to get rid of all the junk that came with it.
Where and how I can get a clean copy of Firefox browser?
I also downloaded "open office" and got even more junk. Now with this new computer which I love, I don't want any of that junk.
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Jun 28, 2013
I've been using FF without problems for years.
Yesterday, suddenly, whenever I execute Firefox, it locks for about 10-15 seconds.
(get a "not responding" prompt in file manager)
It all started yesterday when Firefox 22 was installed, (well, AROUND that time) and now it locks each time I start it.
It releases itself after about 15 seconds.
I've tried uninstalling it, reinstalling it, removing all plugins, and I'm just about going insane.
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Nov 5, 2013
So I have forgot my password for Firefox and entered my email to have them send me a reset link and it has not came and has been quiet some time. Is this usual and is there another way to change the password?
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Jun 28, 2014
I deselected "check my spelling as type" in Options.
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Aug 19, 2013
My firefox and google chrome displays are totally different. In my new laptop, firefox shows the titles in bold. Shows different elements in bold while in google chrome it works fine.
I tried google and I tried all the tutorials about changing about:config but nothing worked.
One solution worked for me: Change compatibility mode to windows xp 2 which made firefox display like google chrome but then FF crashed several times in websites using java, etc..
Please look at the attached.
From FF:
From Google chrome (right):
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Aug 25, 2014
I'm running Windows 8.1. and recently I tried to launch Internet Explorer (11) from the start menu. It launched Firefox. I ran a search from the start menu for Internet Explorer found it and clicked. Again Firefox opened instead of IE. I clicked on an icon on my desktop set up to open a website in IE regardless of browser preferences. It opened Firefox and went to the homepage I have set in Firefox not to the URL I had set.
Opening IE by browsing to to C:Program FilesInternet Exploreriexplore.exe. workes just fine. Creating a desktop shortcut directly to the exe works fine. I played around with the associated programs for internet and even with everything defaulting to IE it would still open Firefox when clicking on the IE Tile on the start menu. I uninstalled/reinstalled IE11 with no change.
So I then uninstalled Firefox. Now clicking on the start icon for IE it brings up a box asking me something about an exe with a checkbox (can't remember exactly) and below that Internet explorer or I can choose other down below. If I chose IE it brought up another window asking what I wanted to do with iexplore.exe. Save/ Save As / Save and Run. None of the options opened IE. IE at this point still runs by going directly to the exe in Program Files.
Logged off as that user and logged back on as a different user and ie works just fine from that profile.
I'm guessing something in my registry is hosed, how I can repair this?
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Jan 17, 2014
I've been having problems with Google Chrome's freezes for quite a while now.
They are random, first you see that your browser doesn't respond anymore, but then neither does the PC.
You wait up to 3 minutes, and everything works out. But that's not really ideal.
So, in order to see what was wrong with my problem, I thought that I should get Mozilla Firefox.
But as I have seen, that does not change anything.
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Jan 3, 2014
I upgraded to w 8.1 with firefox as my default browser. When I opened the "e" shortcut google web page opened. I tried to download IE 11 but a message said it was already running. open IE ?
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