Debugging :: BSOD HP-6735B Windows 8 Memory Dump On Startup Or Random
Feb 1, 2014
I have recently installed fresh Windows 8 on my laptop - HP 6735b. Installation went smooth, it has installed all the drievers on his own, I just installed few more applications and within few days, problems appeared. I'm getting BSOD on startup, but sometimes it starts normaly and after few minutes/hours - BSOD appears.
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Oct 30, 2013
Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.
RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB
GPU = Sapphire HD 7970
CPU = intel i5 4670k
Motherboard = Asus Z87 A
HDD = Western Digital Blue 1TB
SSD = Samsung Evo 120GB
CPU Cooler = Hyper 212 EVO Processor Cooler
PSU = Corsair CX750M
Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray
The errors that appear when my PC restarts are to do with memory dumping.
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Jan 30, 2014
I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder.
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Jun 16, 2014
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs:
Windows 8.1 x64
2x 8 gb Ballistix DDr-1600
ASrock Z87 Pro3
AMD Radeon HD 6800 Series
2x Samsung SSD 120gb 840 EVO
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Sep 15, 2014
I keep getting a Mini dump Error, tried to copy n paste it, wouldn't allow, then took screenshot, and lost it - so next time it happens i`ll edit and upload it - in mean time here is my reports, hope rar is ok....
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Jul 5, 2014
Your PC RAN into a problem:
c:windowsminidump70514-9265-01.dmp
c:userJonoappdatalocal empwer-19531-0.sysdata.xml
c:windowsmemory.dmp
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Aug 10, 2014
I don't know what would be the cause of the problem every time I power-on my notebook Windows 8.1 will pop-up this that there something to be repair" and i check the details and this is it:
Your PC RAN into a problem:
c:windowsminidump-81014-26296-01.dmp
c:useracerappdatalocal empwer-91312-0.sysdata.xml
c:windowsmemory.dmp
Every time i open my notebook for example when i arrive at home,my notebook welcomes me with that error.
but after this i can work on notebook , browse, and anything you can do without experiencing any error.
My notebook is:
Acer aspire 5742G
4GB ram DDR3
Geforce GT540M (1GB)
Intel Core i5
500GB HDD
It's my memory dmp file.
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Apr 1, 2014
This pops up sometimes on the desktop after I power on
Your PC RAN into a problem:
C:WindowsMinidump-40214-46000-01.dmp
C:WindowsMEMORY.DMP
C:UsersUserAppDataLocalTempWER-104406-0.sysdata.xml
It asked me to send details to windows and I sent. I don't know what's the problem and these are the only other problems I experienced:
1)Slower cold booting
2)It takes a longer time for the lights to off after shutting down. We can only turn the switch off after the lights off
Processor: Intel(R)Core(TM)i5-3337U CPU@1.80GHz 1.80GHz
Installed memory(RAM):6.00GB(5.89GB usable)
System Type:64-bit Operating System, x64-based processor
Recent PC activities:
1) Defragmentation for OS(C) and Data(D)
2) Installed and played The Sims 3 (usage is around 9GB) with Mods
3) OS(C) Disk Cleanup deleted items: Downloaded Program files, Temporary Internet files and Temporary files (not sure if I deleted System Error Memory Dump Files & System Error Minidump Files or not)
Windows 8 Pro memory dump error..after power ON..
Attached is SFdebugFiles.
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Apr 21, 2014
I don't know how it happens, no errors And i have a Acer Aspire X3470. My PC beeps too.
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Jan 8, 2014
I have frequent reboots (only today: 3).
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
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Sep 15, 2014
I have begun experiencing BSOD frequently but the system does not leave a dump file even though it is configured for that and has the page file enabled with more than adequate memory allotted. I'm attaching the file for review and comment.
HOME-Sat_09_27_2014__83615_31.zip
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Apr 28, 2014
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
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Sep 15, 2014
For the past few weeks I have been experiencing random, albeit infrequent, BSOD's.
1. Occurred while using Thunderbird
2. Occurred while using Firefox
3. Occurred while playing Dota 2
I had several processes open behind the programs listed.
What tends to happen is that the mouse and/or keyboard stops working before the computer crashes. Then it stalls at the Bios screen and will not boot up without a restart.
A few things:
1. The CPU is overclocked, but the overclock was working well on prior installations.
The other systems used MBR as opposed to GPT which the current system uses. (Don't know if this matters).
2. I made a few changes to the system settings to try and optimize my SSD (see: The SSD Optimization Guide Redesigned | The SSD Review and SSD tweaker)
I plan to run Memtest and Prime95.
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Jul 10, 2014
So for the past 8 days I've been getting BSOD's (Kernel Data Inpage Error) randomly about once a day, without any dumps or logs being created, despite the settings being right and WERS service running.
Two weeks ago my 2 year old SSD (Corsair Force GT) died. Bios would freeze at around 70% when trying to boot off it, other computers wouldn't recognize it, it was basically bricked (i suspect the controller, since I only had it for 2 years, and only used for OS). So I sent it back, and they ended up giving me a different model (Corsair Force GS).
I performed a fresh install of Windows 8.1 Pro x64 on the new SSD, and ever since then I've been having the BSOD's. At first I suspected a driver problem, but Windows says all drivers are up to date and there's another weird thing happening: after the BSOD, when restarts and tries to boot up again, the BIOS freezes at around 70% again (around the time when it communicates with the default boot device), and I have to manually shut it down (from the power button), and turn it back on again(this time it works fine, and writes the 'Event 41, Kernel Power' event to logs).
I suspect it's the SSD again, but I can't explain it. It's been driving me crazy for the past week, especially since I also use this laptop (Acer Aspire 5737z) for work.
SF_10-07-2014.zipSF_09-07-2014.zip
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Oct 17, 2013
As soon as I updated to Windows 8.1 I had BSOD issues, specifically MEMORY_MANAGEMENT. Additionally Chrome was acting up, tabs weren't loading, then my system would BSOD.
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Dec 20, 2013
I re-installed Windows 8 , everything worked fine until today I started having BSOD's saying I have "Memory Management" , "IRQL Not Less Or Equal" , "kernel security check failure" , "DPC Watchdog Violation", So... I attached the files from the Diagnostic Tool.
It started with AMD Catalyst Control Center starting to crash on boot, so I re-installed it and it works fine, but them Google Chrome starts to crash or just the extensions or open tabs
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Aug 9, 2013
I can't remember the exact details but my computer Blue Screened with something about kernel memory exception (not entirely sure). This has been going on for weeks and I normally just ignore it.
Unfortunately its getting worse and I have a feeling my hardware is at fault but I'm not entirely sure.
Pheoxy.zip(SF_10-08-2013)
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May 28, 2014
My computer was fine one day then, today when I was just browsing the internet it crashes. The computer restarts and then tells me there was a problem, then when I log in I get nothing but a black screen but my mouse can still move around. sometimes when starting up it takes me to the page and asks what to do. I tried refreshing the pc first and it did nothing. I then started it in safe mode and ran sfc /scannow on command prompt and it told me there were problems but it couldn't solve some of them it gave me something to look up but once again it crashed and restarted before I could read it.
I've had the computer for just over a year and it has always had windows 8.
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Feb 23, 2014
I have a new laptop and am trying to work out the kinks
Its a new Windows 8.1 build. But seems to be causing all kinds of problems. And honestly i'm not sure where to start trying to fix it. I think its driver related but have tried updating a few drivers with varying success (as even this has led to some BSODs)
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Apr 29, 2014
I upgraded my PC from Windows 8 to Windows 8.1 and i get BSOD very frequently. Tried to solve it by update all drivers, but it doesn't works.
I ran memory diagnostic before, it show no errors.
Attached with my dump files.
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Mar 2, 2014
I have replaced every piece of hardware on this build and I cant get rid of the memory management bsod. It happens randomly. During games, installations, boot up, basically whenever it feels like it. I tried a different HDD as well. SSD and standard gives the same result.
PC specs are
mobo msi z87-g43
cpu i5 4570
radeon r260x
8gb corsair ram
550w psu
windows 8.1
I attached the zip file that was requested.
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Sep 15, 2014
Yesterday I was having multiple BSOD,
irql_not_less_or_equal &
Memory_Management
I have re installed as many drivers as i could and it seems the irql_not_less_or_equal is not happening any more but i am still getting Memory Management BSOD's.
Attached dump file.
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Feb 20, 2014
I have an Asus laptop model X501A. A few months ago I had to get the hard drive replaced which Asus did themselves and ever since then I have been getting BSOD and low memory errors while playing Dota 2. My computer always ran the game fine before this. I can still run the game for the most part but I get the memory error every time. I can usually just close the error and continue playing, but it has gotten to the point where I blue screen multiple times a day during game. I have also heard that Windows 8.1 might be the reasoning behind this as well. I do not know much about computers and I am not sure whether I used the SF Diagnostic tool correctly, but I am attaching the zip file.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Feb 22, 2014
My new PC is crashing constantly with the following errors:
MEMORY_MANAGEMENT (About 10 times per day) SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (This actually happened 3-4 times today (once while I was typing this message) PFN_LIST_CORRUPT (Maybe 4-5 times per day...usually when I'm trying to update STEAM?) KERNAL_SECURITY_CHECK_FAILURE (Only saw this once and it was when I was installing WoW)
There seems to be no method to this things madness.
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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Sep 15, 2014
My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
2. 4GB DDR3 RAM
3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
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Sep 15, 2014
The computer would just freeze up and not go to blue screen, However, since upgrading to Windows 8.1 it has been giving me a blue screen and error message, what could be wrong. I am positive the errors over the years have all been by the same, as what causes them and what occurs after is always the same.
After booting up, if I decide to play a game, practically any that require 3-d graphics, the game will start to slow down and the audio will start to crackle. Then, the computer will freeze up. When I ran Windows Vista it just stayed frozen, but now during Windows 8.1 it goes to blue screen and shuts off. After rebooting, everything runs perfectible normally and I can run any game perfectly without slowdown or freezing. Then, after shutting down and rebooting another day the same problem will arise.
It's not necessarily the worst error, but I don't quite like leaving my computer in sleep mode as it still drains some power. From what I gathered for Blue Screen View, it seems to be a memory issue. The first error code I received when using Windows 8.1 was PFN list corrupt. That prompted me to test and reseat the ram. Windows Memory Diagnostic came out clean, but the error persists. The latest time I have had this problem, the error was Memory Management, 0x0000001a.
I have updated the BIOS to latest version and have overclocked my RAM, however, the problem existed before O.C.
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Aug 25, 2014
I've recently build my own computer with Windows 8, which turned out great at first. But after a day or two i've been experiencing seemingly random BSOD messages, and what triggers them. I've tried reinstalling Windows 8 and updating all drivers and installing all Windows updates, but after a short while the BSODs appear again.
I mainly get the BSOD when booting and they continue until i've tried a number of random troubleshooting options. Most of these options fail (including activating restore points) and the computer reboots with a new BSOD, and the next time into troubleshooting. The last couple of times it seems like Windows 8 will boot if i choose activate troubleshooting as a startup alternative.
At small periods of times i've also had troubles with computer going into a loop where it is turning on for a couple of seconds, then turning off, i did not get boot screen during this. I'm thinking this might be caused by some loose wiring which have been tightened, since i'm not having this trouble right now, but i thought i mention it anyway.
I've attached the BSOD data as instructed, with both tools. This includes only the files after my last install of Windows 8. My first install also experienced the 0x0000003b bug check code, but i don't have any more data than that.
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