Debugging :: BSOD During Various Activities No Error Code / Dump File
Sep 15, 2014
For the past few weeks I have been experiencing random, albeit infrequent, BSOD's.
1. Occurred while using Thunderbird
2. Occurred while using Firefox
3. Occurred while playing Dota 2
I had several processes open behind the programs listed.
What tends to happen is that the mouse and/or keyboard stops working before the computer crashes. Then it stalls at the Bios screen and will not boot up without a restart.
A few things:
1. The CPU is overclocked, but the overclock was working well on prior installations.
The other systems used MBR as opposed to GPT which the current system uses. (Don't know if this matters).
2. I made a few changes to the system settings to try and optimize my SSD (see: The SSD Optimization Guide Redesigned | The SSD Review and SSD tweaker)
I plan to run Memtest and Prime95.
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Sep 15, 2014
I have begun experiencing BSOD frequently but the system does not leave a dump file even though it is configured for that and has the page file enabled with more than adequate memory allotted. I'm attaching the file for review and comment.
HOME-Sat_09_27_2014__83615_31.zip
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Sep 15, 2014
I keep getting a Mini dump Error, tried to copy n paste it, wouldn't allow, then took screenshot, and lost it - so next time it happens i`ll edit and upload it - in mean time here is my reports, hope rar is ok....
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Jan 30, 2014
I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder.
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Jul 10, 2014
So for the past 8 days I've been getting BSOD's (Kernel Data Inpage Error) randomly about once a day, without any dumps or logs being created, despite the settings being right and WERS service running.
Two weeks ago my 2 year old SSD (Corsair Force GT) died. Bios would freeze at around 70% when trying to boot off it, other computers wouldn't recognize it, it was basically bricked (i suspect the controller, since I only had it for 2 years, and only used for OS). So I sent it back, and they ended up giving me a different model (Corsair Force GS).
I performed a fresh install of Windows 8.1 Pro x64 on the new SSD, and ever since then I've been having the BSOD's. At first I suspected a driver problem, but Windows says all drivers are up to date and there's another weird thing happening: after the BSOD, when restarts and tries to boot up again, the BIOS freezes at around 70% again (around the time when it communicates with the default boot device), and I have to manually shut it down (from the power button), and turn it back on again(this time it works fine, and writes the 'Event 41, Kernel Power' event to logs).
I suspect it's the SSD again, but I can't explain it. It's been driving me crazy for the past week, especially since I also use this laptop (Acer Aspire 5737z) for work.
SF_10-07-2014.zipSF_09-07-2014.zip
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Dec 16, 2013
Error:
Recovery. Your PC needs to be repaired. The boot configuration data file is missing some required information.
FileBCD Error Code: 0xc0000034
You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disk or usb device) contact your system administrator or pc manufacturer.
Press esc for UEFI firmware settings.
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May 24, 2014
so earlier today i launched arma 2 and then all of a sudden my computer went to a blue screen with a big sad face saying an error occurred and we are collecting error data or something along those lines. I have had my computer for over 5 months with no problems it is a dell inspiron 17R. and now every time i turn my computer on this comes up:
Recovery
Your PC needs to be repaired
The boot configuration Data file is missing some required information.
File: /BCD
Error code: 0xc0000034
Youll need to use the recovery tools on your installation media. if you dont have any installation media(like a disc or USB device), contact your system administrator or PC manufacturer.
I have done everything i can think of to try and fix this. I put in the recovery media disc and that didnt work. I followed the directions on several other threads similar to this one and i still come to this blue screen every time i turn the computer on.
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Mar 11, 2014
The BSOD displays "system_service_exception (win32k.sys)" when I launch TreePad Business Edition (Treepad Business Edition: All-in-one Organizer, PIM/database, Word Processor, notes manager, search engine, Web site generator and much more!) from the PC or SD card; same result in XP or W7 compatibility mode. After searching for the error code, I am reading this relates to a hardware driver.
TreePad shows Windows 8 is supported on the home page (Treepad: Personal Information Manager, Notes Organizer, Word Processor, PIM, Database and more!) but not on the Business Edition page. As well, while running the install wizard, Windows 8 is listed as compatible. Attempts to contact TreePad about this issue and to verify supported Windows' versions have been unsuccessful.
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Jul 5, 2014
Your PC RAN into a problem:
c:windowsminidump70514-9265-01.dmp
c:userJonoappdatalocal empwer-19531-0.sysdata.xml
c:windowsmemory.dmp
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Oct 30, 2013
Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.
RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB
GPU = Sapphire HD 7970
CPU = intel i5 4670k
Motherboard = Asus Z87 A
HDD = Western Digital Blue 1TB
SSD = Samsung Evo 120GB
CPU Cooler = Hyper 212 EVO Processor Cooler
PSU = Corsair CX750M
Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray
The errors that appear when my PC restarts are to do with memory dumping.
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Aug 10, 2014
I don't know what would be the cause of the problem every time I power-on my notebook Windows 8.1 will pop-up this that there something to be repair" and i check the details and this is it:
Your PC RAN into a problem:
c:windowsminidump-81014-26296-01.dmp
c:useracerappdatalocal empwer-91312-0.sysdata.xml
c:windowsmemory.dmp
Every time i open my notebook for example when i arrive at home,my notebook welcomes me with that error.
but after this i can work on notebook , browse, and anything you can do without experiencing any error.
My notebook is:
Acer aspire 5742G
4GB ram DDR3
Geforce GT540M (1GB)
Intel Core i5
500GB HDD
It's my memory dmp file.
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Apr 28, 2014
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
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Jan 8, 2014
I have frequent reboots (only today: 3).
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
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Apr 1, 2014
This pops up sometimes on the desktop after I power on
Your PC RAN into a problem:
C:WindowsMinidump-40214-46000-01.dmp
C:WindowsMEMORY.DMP
C:UsersUserAppDataLocalTempWER-104406-0.sysdata.xml
It asked me to send details to windows and I sent. I don't know what's the problem and these are the only other problems I experienced:
1)Slower cold booting
2)It takes a longer time for the lights to off after shutting down. We can only turn the switch off after the lights off
Processor: Intel(R)Core(TM)i5-3337U CPU@1.80GHz 1.80GHz
Installed memory(RAM):6.00GB(5.89GB usable)
System Type:64-bit Operating System, x64-based processor
Recent PC activities:
1) Defragmentation for OS(C) and Data(D)
2) Installed and played The Sims 3 (usage is around 9GB) with Mods
3) OS(C) Disk Cleanup deleted items: Downloaded Program files, Temporary Internet files and Temporary files (not sure if I deleted System Error Memory Dump Files & System Error Minidump Files or not)
Windows 8 Pro memory dump error..after power ON..
Attached is SFdebugFiles.
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Feb 1, 2014
I have recently installed fresh Windows 8 on my laptop - HP 6735b. Installation went smooth, it has installed all the drievers on his own, I just installed few more applications and within few days, problems appeared. I'm getting BSOD on startup, but sometimes it starts normaly and after few minutes/hours - BSOD appears.
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Jun 16, 2014
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs:
Windows 8.1 x64
2x 8 gb Ballistix DDr-1600
ASrock Z87 Pro3
AMD Radeon HD 6800 Series
2x Samsung SSD 120gb 840 EVO
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May 22, 2014
My laptop is ASUS S46C, come with window 8 OEM 64bit. As a diligent updater, i gt 8.1 through the window store. A few days ago, i gt error code 0xc0000185 with the BSOD. I borrowed a window 8 dvd and somehow able to bypass the problem without reinstalling the window.
But now the system seems corrupted or lack of some system files as explorer and firefox always freeze. But when i tried to refresh/reset the BSOD appeared again with the error code 0xc0000185.
I have tried to created an iso file but both the normal product ID and the product key i found by Belarc Advisor does not work. I guess OEM key is no use after all. So can i know what are my options?
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May 26, 2014
I have tried to start up my PC recently and I get the message that my boot system has failed due to the fact it's missing the file "BCD".
I have contacted the microsoft company to report this issue, no support without my product code, or a disc/USB with the windows 8 system on it.
I have none of these and yet my issue still remains. My PC has worked perfectly the day before I shut it down. I'm trying very hard to restore my system but all I can find of the ways to restore it is by clicking control panel, etc...
I cannot access my laptop's desktop all I get is this error message and options to enter the setup utilities, firmware and boot options.
In all I'm asking for is, is there a way to restore my system from any of these options or is this another toss away laptop because windows 8 has failed to find this missing file?
I cannot get a replacement because I do not have the key with me that was used to install the operating system. This is all very frustrating and not to mention my job relies on this computer so it's putting everything to risk with my situation right now.
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Oct 27, 2013
I recently built a new pc and installed 8.1. But i've been getting infrequent bdsod's with the code System_Service_Exception. I've installed all of the latest drivers as part of the new build with the only exception being the drivers for my Plantronic Gamecom 780 headphones with Plantronics unable to produce a windows 8 driver for them.
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Jul 9, 2014
i have been experience Constant BSOD. I read on forums that it had to do with the Killer Network. I know Im a Windows 7 User and this is Windows 8.
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Jan 25, 2014
it is possible to force a BSOD in Windows 8.1 such as 0x0000009F: DRIVER_POWER_STATE_FAILURE
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May 8, 2014
My computer has been randomly crashing for almost 1 week now. I initially thought it was caused by Avast, but uninstalling it didn't solve the problem. I then updated my network card driver as suggested by an error in one of the dump files, but that too wouldn't do it. I ran the Hardware and Devices troubleshooter, shut off the computer for 3 hours in hopes for it to cool off, but no luck there either. I remember having this problem 1 year ago and I was advised then to update my graphics card driver , but the update process wouldn't complete successfully. The computer always crashed each time before the finish line, so I was advised to use the OS generic driver instead and I've lived in peace ever since until this issue resurfaced ~1 week ago.
Latest crash: The latest BSOD crash occurred today at 6:53 AM EST and here's what could explain the problem according to BlueScreenView:
Bug Check String: BAD_POOL_HEADER
Bug Check Code: 0x00000019
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7b340
File Description: NT Kernel & System
Here are my environment details:
OS: Windows 8
Processor: AMD Athlon || X4 635 2.9 GHz, 64-bit
RAM: 14.0 GB (13.7 GB Usable) => custom installed
Display driver: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1) => As explained above.
Make: HP Pavilion p6520f
Browser: FF 29 (same issue with the latest release of Chrome and IE 10)
I've also attached a zip of the dump files.
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Dec 2, 2012
I'm having this BSOD since months ago and I can't find a good solution. Sometimes I can use my computer for over a month with no issues playing everyday for hours.. browsing the web etc. But sometimes like today I get 2 BSOD's on the same day playing for example Final Fantasy XIV ARR.
I tried many things before like Memtest, Cpu test, etc and I can't understand if my Hardware is the problem or some driver. I also have an after market Cpu Cooler so my temps are fine and my case has really good ventilation.
I uploaded this dumps a few days ago after I used Driver Veryfier. I got a C4 BC Code error on those Minidumps and the problem was nroskrnl.exe. Only with Driver Veryfier I'm able to reproduce this BSOD.. is always random when I'm just using my computer.
I uploaded those dumps here [URL] .....
I uploaded my latest dumps on this post using the SF Diagnostics Tool..
Edit with my specs:
Computer typePC/DesktopComputer
Manufacturer/Model NumberCustom Build
OSWindows 8.1 64bit
CPUi7 4770k 3.5 stock
MotherboardGigabyte Z87-D3HP
MemoryKingston HyperX 8GB DD3 1866
Graphics Card(s)GTX 760 2GB Gigabyte
Hard DrivesSeagate Barracuda 7200 RPM 64MB
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Jan 19, 2013
I recently had a crash on my system while updating my ATI Radeon HD 5450 graphics card.
This occurred yesterday while updating to Catalyst v13.1, released on Jan 17 2013. Once I start the install, at around mid installation the BSOD appears and restarts my computer. I have since then done a clean install of Windows 8 Pro and it keeps appearing every time I try to update my graphics card. I've had this card for about a year now and with no problems until now.
The crash dump file appears in c:/windows/minidump
PC SPECS:
Gateway DX
Windows 8 Pro 64bit
AMD Athlon X2 Dual Core 2.7Ghz
6GB DDR2
ATI Radeon HD 5450 1GB
640GB HDD
Dump Files
View attachment 011913-13743-01.dmp
View attachment 011913-29000-01.dmp
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Sep 15, 2014
You see his laptop is in a constant rebooting session it keeps trying to reboot and reboot and reboot. And gives me that error message above. I CANT NOT, I REPEAT CANNOT GET TO THE OS SYSTEM meaning that i cant get to the start menu or anything like that. Also when i tried to select automatic repair it tries to load it then gives me the same error above. The Computer my friend has is a HP Spectre XT running windows 8 64 bit. Also the only thing, I could get to is the boot menu which has the OS boot manager which keeps rebooting and stuff. Then select a EFI file from the hard disk drive.
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Dec 2, 2013
I keep getting a blue screen no clue what the cause might be, rar file containing two dmp files.
OS : win 8.1
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Aug 3, 2014
I was in the middle of talking to my friends when all the sudden i get a BSOD with and IRQL_NOT_LESS_OR_EQUAL error.
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Jun 15, 2014
Today I installed a sound card driver called 5Hv2 sound card game. The disc was so small though. At first the setup didn't work due to platform error I think so I ran it under Windows XP SP3 compatibility. So then it works and asked me to reboot the system.
After restarting, the startup was taking longer than usual. The ASUS logo screen stays for about 3-5 minutes then the blue screen appears but it is so fast that I could not see the error message or code. I thought maybe because the cd was still inside so I quickly open the drive and remove the cd. After the blue screen, it restarts automatically then only I can login. I checked the Minidump folder and found nothing. I also used the SF_Diagnostic_Tool and Grab All but no Minidump file.
I thought maybe the drivers of the 5Hv2 sound card was not compatible on my laptop but it works. I use my Siberia headset and use the sound card with no problem. But I wonder what's the issue here, I don't want another blue screen when restarting.
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Mar 22, 2014
I am trying to debug some crash dumps which all point to NTOSKRNL.EXE but I am unable to debug or even analyze it because the WinDBG throws me an error :-
Code: ************* Symbol Path validation summary **************Response Time (ms)
LocationOK C:symbols Symbol search path is: C:symbols Executable search path is: C:symbols Unable to load image SystemRootsystem32
toskrnl.exe, Win32 error 0n2*** WARNING: Unable to verify timestamp for ntoskrnl.exe***
ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
[code].....
Now, I am unable to understand what is the reason behind this even after much browsing. Also, the symbols are downloaded and saved in C:/Symbols. I am sure that these are working because some DUMP files which do not point to NTOSKRNL get debugged fine.
Also, one more issue I am facing that whenever I have to open another crash dump file immediately after closing one, the option for opening the Crash Dump gets greyed out -_-' . The only way to open another DUMP file is via closing and opening workspace and everything again?
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Jun 6, 2014
This computer has been crashing after coming out of sleep since I built it.
I have tried changing the hybrid sleep options, but it still crashes like clockwork.
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Nov 2, 2013
I have a Lenovo u410 Ultrabook with an odd problem that began 3-4 months ago that I've been unable to resolve.
Whenever the laptop resumes from sleep mode it forces a complete restart and fails to create a dump file. I have verified that windows is set to create dump files and if I force a crash in some other way I will get a dump file but when it crashes when trying to resume my minidumps folder remains empty.
As far as I can tell it enters sleep mode fine and it's not until it tries to resume that the reboot is triggered. When the problem began I was on Windows 8 and since then have upgraded to 8.1 ... The laptop was able to sleep normally for the first 2-3 months I had it.
Things I have tried so far:
-Installing all the official drivers from the Lenovo support website.
- Running system file checker.
-Running the Microsoft Safety Scanner.
-Sleeping with no peripheral devices connected, tried both while running on AC and battery.
-Removing and re-seating the memory.
-Refreshing windows (I haven't tried a complete reset yet, hoping to avoid that if I can).
In event viewer I get the following error and critical event each time after it reboots:
Error: The previous system shutdown at <time> on <date> was unexpected.Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.There are no other warnings, errors, critical entries.
I am attaching the results of the "Grab All" in the SF Diagnostic Tool right after a reboot. Other than sleep mode not functioning the laptop appears to be running normally without any problems.
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