Debugging :: Windows 8.1 Random BSOD - How To Read Dump File
Jan 30, 2014
I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder.
I have recently installed fresh Windows 8 on my laptop - HP 6735b. Installation went smooth, it has installed all the drievers on his own, I just installed few more applications and within few days, problems appeared. I'm getting BSOD on startup, but sometimes it starts normaly and after few minutes/hours - BSOD appears.
I keep getting a Mini dump Error, tried to copy n paste it, wouldn't allow, then took screenshot, and lost it - so next time it happens i`ll edit and upload it - in mean time here is my reports, hope rar is ok....
I have begun experiencing BSOD frequently but the system does not leave a dump file even though it is configured for that and has the page file enabled with more than adequate memory allotted. I'm attaching the file for review and comment.
For the past few weeks I have been experiencing random, albeit infrequent, BSOD's.
1. Occurred while using Thunderbird 2. Occurred while using Firefox 3. Occurred while playing Dota 2
I had several processes open behind the programs listed.
What tends to happen is that the mouse and/or keyboard stops working before the computer crashes. Then it stalls at the Bios screen and will not boot up without a restart.
A few things: 1. The CPU is overclocked, but the overclock was working well on prior installations. The other systems used MBR as opposed to GPT which the current system uses. (Don't know if this matters). 2. I made a few changes to the system settings to try and optimize my SSD (see: The SSD Optimization Guide Redesigned | The SSD Review and SSD tweaker)
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.
RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB GPU = Sapphire HD 7970 CPU = intel i5 4670k Motherboard = Asus Z87 A HDD = Western Digital Blue 1TB SSD = Samsung Evo 120GB CPU Cooler = Hyper 212 EVO Processor Cooler PSU = Corsair CX750M Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray
The errors that appear when my PC restarts are to do with memory dumping.
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
So for the past 8 days I've been getting BSOD's (Kernel Data Inpage Error) randomly about once a day, without any dumps or logs being created, despite the settings being right and WERS service running.
Two weeks ago my 2 year old SSD (Corsair Force GT) died. Bios would freeze at around 70% when trying to boot off it, other computers wouldn't recognize it, it was basically bricked (i suspect the controller, since I only had it for 2 years, and only used for OS). So I sent it back, and they ended up giving me a different model (Corsair Force GS).
I performed a fresh install of Windows 8.1 Pro x64 on the new SSD, and ever since then I've been having the BSOD's. At first I suspected a driver problem, but Windows says all drivers are up to date and there's another weird thing happening: after the BSOD, when restarts and tries to boot up again, the BIOS freezes at around 70% again (around the time when it communicates with the default boot device), and I have to manually shut it down (from the power button), and turn it back on again(this time it works fine, and writes the 'Event 41, Kernel Power' event to logs).
I suspect it's the SSD again, but I can't explain it. It's been driving me crazy for the past week, especially since I also use this laptop (Acer Aspire 5737z) for work.
i have done a fresh install a couple weeks ago and have just been enduring this constant crash but it generally occurs after pc has gone to standby/sleep overnight and i see it when i return to the PC in the morning.
PC specs: Windows 8.1 x64 2x 8 gb Ballistix DDr-1600 ASrock Z87 Pro3 AMD Radeon HD 6800 Series 2x Samsung SSD 120gb 840 EVO
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
My PC config is : 1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1) 2. 4GB DDR3 RAM 3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or 2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
I've recently build my own computer with Windows 8, which turned out great at first. But after a day or two i've been experiencing seemingly random BSOD messages, and what triggers them. I've tried reinstalling Windows 8 and updating all drivers and installing all Windows updates, but after a short while the BSODs appear again.
I mainly get the BSOD when booting and they continue until i've tried a number of random troubleshooting options. Most of these options fail (including activating restore points) and the computer reboots with a new BSOD, and the next time into troubleshooting. The last couple of times it seems like Windows 8 will boot if i choose activate troubleshooting as a startup alternative.
At small periods of times i've also had troubles with computer going into a loop where it is turning on for a couple of seconds, then turning off, i did not get boot screen during this. I'm thinking this might be caused by some loose wiring which have been tightened, since i'm not having this trouble right now, but i thought i mention it anyway.
I've attached the BSOD data as instructed, with both tools. This includes only the files after my last install of Windows 8. My first install also experienced the 0x0000003b bug check code, but i don't have any more data than that.
New Machine turn on after being disconnected from the power plug back in a few minutes later , turn on , BSOD ,, restarts then starts fine and runs no issues , shut down fine restart fine , take away from a power source wait a few mins plug back in turn on BSOD lol
I have been getting many different BSOD crashes. I went ahead and reinstalled Windows 8 to see if it would alleviate the issue with no avail. I installed the fresh drivers from the manufactures page. I have been getting these crashes much more frequently.
The most recent was a IRQL_not_less_than_or_equal_to, but over time there have been SYSTEM_SERVICE_EXCEPTIONS, KMODE_EXCEPTION_NOT_HANDLED and a few others.
This is a Toshiba laptop with 32 GB of memory, a toshiba 256GB SSD and two crucial m500 960 GB SSD. I have updated the Crucials to version M05 of the firmware (latest) some time ago and the crashes are continuing.
Crashed appear to happen randomly, I can be just trying away and I get a BSOD or the machine can be idling overnight and when I get up it has restarted. When it crashed it does not always restart (sometimes hangs at 100%).
Have downloaded the Windows Debugger but from my point of view it has been less than useful.
The Last couple weeks after I finshed reinstalling a fresh copy of windows 8.1 after my computer has been shut down for a couple of hours when I turn on I receive most of the time random BSOD ranging from bad memory management, page file in no fault, and so forth. But when I restart after the bsod the computer runs fine. Once in a blue moon it takes maybe 2 restarts to finally boot it correctly. I have rain Driver verifer and I uninstalled ai suite 2 when their drivers kept crashing it.
I had also ran windows mem diag during a cold boot period and it showed no errors. I have also tried returning to stock clocks and still running in to the same issue after a bit of time.
I am currently running:
Windows 8.1pro i7 3770k over clock to 4.6 on an Asus Sabertooth z77 G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) X2 OCZ vertex 4 128 ssd 1tb WD black hd 2tb Seagate barracuda hd Crossfiring 2 Sapphire Toxic r280x PSU is a corsair AX 1200i
Attach below is the zip from the SFdiagnostics tool program from grab all.
I'm having this BSOD since months ago and I can't find a good solution. Sometimes I can use my computer for over a month with no issues playing everyday for hours.. browsing the web etc. But sometimes like today I get 2 BSOD's on the same day playing for example Final Fantasy XIV ARR.
I tried many things before like Memtest, Cpu test, etc and I can't understand if my Hardware is the problem or some driver. I also have an after market Cpu Cooler so my temps are fine and my case has really good ventilation.
I uploaded this dumps a few days ago after I used Driver Veryfier. I got a C4 BC Code error on those Minidumps and the problem was nroskrnl.exe. Only with Driver Veryfier I'm able to reproduce this BSOD.. is always random when I'm just using my computer.
I uploaded those dumps here [URL] .....
I uploaded my latest dumps on this post using the SF Diagnostics Tool..
I seem to keep having random BSOD'S on windows startup showing a Kernal_Security_Check_Failure and in event viewer it is showing as Bug_Check_Code 313, what is causing this.
I also seem to be randomly getting BSOD'S while either exiting/starting a game or loading up Unity (Game engine).
As stated in the instructions above I have used the SF_Diagnostic_Tool and have attached the contents to this post.
Even since I build this new computer last year in September I am plagued by irregular bluescreens,but was able to solve them, as I though, by replacing the RAM after memtest86 deemed 2 sticks faulty (I bought the RAM 2nd-hand, how stupid of me)
So here I was with brand new RAM, happily computing away but still getting some blue screens from time to time, so I re-installed Windows in February to bail out faulty drivers or something and it seems to be fine again, but no, the BSOD kept coming.
So I replaced the PSU since I thought it might be load-related issue and my 500W PSU was getting old anyway, maybe it wasn't able to deliver the load reliable anymore. Now I have a shiny new 650W RS650GM from CoolerMaster, but to no avail.
I've attached the SF diagnostics tool file collection to this post. The last days, I really got many bluescreens. During gaming, during browsing or just when the PC was idle and should have switched to standby after a while instead of restarting from a BSOD...
The latest BSOD had a bugcheck of 0x124_GenuineIntel_PROCESSOR_CACHE, I googled that and *suspect* my CPU might be the cause of all this. But before I start a RMA with Intel I want to be sure. Maybe I can try to elevate/reduce the issue by underclocking or something?
Everything in my PC runs on stock clocks, no overclocking at all. Running the RAM on JEDEC 1333 MHz @ 1.5V or XMP 1866 MHz @ 1.65V does not change the BSOD rate.
Recently i got my hands on a titanfall beta-key and to play i had to have a 64bit system. I asked my friend to support with the upgrade and everything went fine until my pc started randomly crashing with Memory_management as the most common message. i've had a few others too but mainly this one. I don't understand that my pc keeps crashing because before with my win7 32bit there was never no issue. I tried doing this debug tool thing but it says access denied and the cmd window that opens also says WIN32 so did something go wrong with the installation of win 8 or what?
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this New MSI GT70 random BSOD's and i still got a lot of BSOD, my drivers are updated.