Debugging :: Random BSOD BC Code 0x00000124 - Windows 8.1
Dec 2, 2012
I'm having this BSOD since months ago and I can't find a good solution. Sometimes I can use my computer for over a month with no issues playing everyday for hours.. browsing the web etc. But sometimes like today I get 2 BSOD's on the same day playing for example Final Fantasy XIV ARR.
I tried many things before like Memtest, Cpu test, etc and I can't understand if my Hardware is the problem or some driver. I also have an after market Cpu Cooler so my temps are fine and my case has really good ventilation.
I uploaded this dumps a few days ago after I used Driver Veryfier. I got a C4 BC Code error on those Minidumps and the problem was nroskrnl.exe. Only with Driver Veryfier I'm able to reproduce this BSOD.. is always random when I'm just using my computer.
I uploaded those dumps here [URL] .....
I uploaded my latest dumps on this post using the SF Diagnostics Tool..
Edit with my specs:
Computer typePC/DesktopComputer
Manufacturer/Model NumberCustom Build
OSWindows 8.1 64bit
CPUi7 4770k 3.5 stock
MotherboardGigabyte Z87-D3HP
MemoryKingston HyperX 8GB DD3 1866
Graphics Card(s)GTX 760 2GB Gigabyte
Hard DrivesSeagate Barracuda 7200 RPM 64MB
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Jan 25, 2014
So this is occuring randomly, no pattern that i can notice for when it BSOD's. I know that this error is hardware related, but i have no clue which aspect of my hardware is causing it. .dmp file ---> [URL] .....
Full PC Specs for if i crash again:
AMD Phenom II x4 965 @3.4 GHz (stock)
m5a99x EVO r2
2x4 GB kingston hyper x RAM @1600MHz
AMD Radeon r9 270x
Corsair 500W PSU
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Sep 15, 2014
Recently I upgraded my pc,i changed everything but the graphic cart. So far so good. I did format and installed win 7 x32 bit first. All worked fine till i started playing games.Then while in games i would get bsod,tried 2-3 games all with the same result. So I started stress testing my hardware.furmark,occt,prime95,hds, all was good. I did format again and installed win 7 x64 now,the problem stayed.Third format i installed win 8,1 not on the ssd on the hdd just to test the problem remains. But now a window pops up that says "display driver stopped responding and has recovered" mostly, it even appeared while i was just browsing.Today after 3 days using win 8,1 i got my first bsod.
I have tried numerous drivers,and various other fixes i saw on the internet no luck.
So here is my SF Diagnostic Tool file : axilleas07.zip
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Aug 3, 2014
My pc just started crashing a few days ago. I will try to be brief because guess what you all really need to see is the zip file. I have tried a few things to work with this code 41 kernel and I am not sure what is causing it. I am mostly crashing it seems when I try to use windows features/tools. It cant seem to complete any recovery etc tools before crashing. I have attached this file...
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Jul 9, 2014
i have been experience Constant BSOD. I read on forums that it had to do with the Killer Network. I know Im a Windows 7 User and this is Windows 8.
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Oct 27, 2013
I recently built a new pc and installed 8.1. But i've been getting infrequent bdsod's with the code System_Service_Exception. I've installed all of the latest drivers as part of the new build with the only exception being the drivers for my Plantronic Gamecom 780 headphones with Plantronics unable to produce a windows 8 driver for them.
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Jan 25, 2014
it is possible to force a BSOD in Windows 8.1 such as 0x0000009F: DRIVER_POWER_STATE_FAILURE
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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May 8, 2014
My computer has been randomly crashing for almost 1 week now. I initially thought it was caused by Avast, but uninstalling it didn't solve the problem. I then updated my network card driver as suggested by an error in one of the dump files, but that too wouldn't do it. I ran the Hardware and Devices troubleshooter, shut off the computer for 3 hours in hopes for it to cool off, but no luck there either. I remember having this problem 1 year ago and I was advised then to update my graphics card driver , but the update process wouldn't complete successfully. The computer always crashed each time before the finish line, so I was advised to use the OS generic driver instead and I've lived in peace ever since until this issue resurfaced ~1 week ago.
Latest crash: The latest BSOD crash occurred today at 6:53 AM EST and here's what could explain the problem according to BlueScreenView:
Bug Check String: BAD_POOL_HEADER
Bug Check Code: 0x00000019
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+7b340
File Description: NT Kernel & System
Here are my environment details:
OS: Windows 8
Processor: AMD Athlon || X4 635 2.9 GHz, 64-bit
RAM: 14.0 GB (13.7 GB Usable) => custom installed
Display driver: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1) => As explained above.
Make: HP Pavilion p6520f
Browser: FF 29 (same issue with the latest release of Chrome and IE 10)
I've also attached a zip of the dump files.
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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Sep 15, 2014
My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
2. 4GB DDR3 RAM
3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
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Mar 11, 2014
The BSOD displays "system_service_exception (win32k.sys)" when I launch TreePad Business Edition (Treepad Business Edition: All-in-one Organizer, PIM/database, Word Processor, notes manager, search engine, Web site generator and much more!) from the PC or SD card; same result in XP or W7 compatibility mode. After searching for the error code, I am reading this relates to a hardware driver.
TreePad shows Windows 8 is supported on the home page (Treepad: Personal Information Manager, Notes Organizer, Word Processor, PIM, Database and more!) but not on the Business Edition page. As well, while running the install wizard, Windows 8 is listed as compatible. Attempts to contact TreePad about this issue and to verify supported Windows' versions have been unsuccessful.
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Sep 15, 2014
For the past few weeks I have been experiencing random, albeit infrequent, BSOD's.
1. Occurred while using Thunderbird
2. Occurred while using Firefox
3. Occurred while playing Dota 2
I had several processes open behind the programs listed.
What tends to happen is that the mouse and/or keyboard stops working before the computer crashes. Then it stalls at the Bios screen and will not boot up without a restart.
A few things:
1. The CPU is overclocked, but the overclock was working well on prior installations.
The other systems used MBR as opposed to GPT which the current system uses. (Don't know if this matters).
2. I made a few changes to the system settings to try and optimize my SSD (see: The SSD Optimization Guide Redesigned | The SSD Review and SSD tweaker)
I plan to run Memtest and Prime95.
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Aug 25, 2014
I've recently build my own computer with Windows 8, which turned out great at first. But after a day or two i've been experiencing seemingly random BSOD messages, and what triggers them. I've tried reinstalling Windows 8 and updating all drivers and installing all Windows updates, but after a short while the BSODs appear again.
I mainly get the BSOD when booting and they continue until i've tried a number of random troubleshooting options. Most of these options fail (including activating restore points) and the computer reboots with a new BSOD, and the next time into troubleshooting. The last couple of times it seems like Windows 8 will boot if i choose activate troubleshooting as a startup alternative.
At small periods of times i've also had troubles with computer going into a loop where it is turning on for a couple of seconds, then turning off, i did not get boot screen during this. I'm thinking this might be caused by some loose wiring which have been tightened, since i'm not having this trouble right now, but i thought i mention it anyway.
I've attached the BSOD data as instructed, with both tools. This includes only the files after my last install of Windows 8. My first install also experienced the 0x0000003b bug check code, but i don't have any more data than that.
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Jan 30, 2014
New Machine turn on after being disconnected from the power plug back in a few minutes later , turn on , BSOD ,, restarts then starts fine and runs no issues , shut down fine restart fine , take away from a power source wait a few mins plug back in turn on BSOD lol
BSOD: Driver IRQ Not Less Or Equal
SF Grab attached
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Aug 21, 2014
I have been getting many different BSOD crashes. I went ahead and reinstalled Windows 8 to see if it would alleviate the issue with no avail. I installed the fresh drivers from the manufactures page. I have been getting these crashes much more frequently.
Dump 1
Dump 2
Dump 3
Specs:
4770k
Gigabyte Sniper M5
EVGA GTX 780 x2
Corsair XMS3 1600mhz 32gb
Corsair Force GS 320gb
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Oct 22, 2013
Random BSOD s started to show up on my laptop. The laptop came with win 7 and I installed win 8 to it afterwards.
I have recently updated the OS to Win 8.1 and had 3-4 BSOD s in a day (driver_irql_not_less_or_equal netio.sys)
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Aug 21, 2014
The most recent was a IRQL_not_less_than_or_equal_to, but over time there have been SYSTEM_SERVICE_EXCEPTIONS, KMODE_EXCEPTION_NOT_HANDLED and a few others.
This is a Toshiba laptop with 32 GB of memory, a toshiba 256GB SSD and two crucial m500 960 GB SSD. I have updated the Crucials to version M05 of the firmware (latest) some time ago and the crashes are continuing.
Crashed appear to happen randomly, I can be just trying away and I get a BSOD or the machine can be idling overnight and when I get up it has restarted. When it crashed it does not always restart (sometimes hangs at 100%).
Have downloaded the Windows Debugger but from my point of view it has been less than useful.
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Jan 11, 2014
The Last couple weeks after I finshed reinstalling a fresh copy of windows 8.1 after my computer has been shut down for a couple of hours when I turn on I receive most of the time random BSOD ranging from bad memory management, page file in no fault, and so forth. But when I restart after the bsod the computer runs fine. Once in a blue moon it takes maybe 2 restarts to finally boot it correctly. I have rain Driver verifer and I uninstalled ai suite 2 when their drivers kept crashing it.
I had also ran windows mem diag during a cold boot period and it showed no errors. I have also tried returning to stock clocks and still running in to the same issue after a bit of time.
I am currently running:
Windows 8.1pro
i7 3770k over clock to 4.6 on an Asus Sabertooth z77
G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) X2
OCZ vertex 4 128 ssd
1tb WD black hd
2tb Seagate barracuda hd
Crossfiring 2 Sapphire Toxic r280x
PSU is a corsair AX 1200i
Attach below is the zip from the SFdiagnostics tool program from grab all.
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Jul 22, 2013
I seem to keep having random BSOD'S on windows startup showing a Kernal_Security_Check_Failure and in event viewer it is showing as Bug_Check_Code 313, what is causing this.
I also seem to be randomly getting BSOD'S while either exiting/starting a game or loading up Unity (Game engine).
As stated in the instructions above I have used the SF_Diagnostic_Tool and have attached the contents to this post.
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May 25, 2014
Even since I build this new computer last year in September I am plagued by irregular bluescreens,but was able to solve them, as I though, by replacing the RAM after memtest86 deemed 2 sticks faulty (I bought the RAM 2nd-hand, how stupid of me)
So here I was with brand new RAM, happily computing away but still getting some blue screens from time to time, so I re-installed Windows in February to bail out faulty drivers or something and it seems to be fine again, but no, the BSOD kept coming.
So I replaced the PSU since I thought it might be load-related issue and my 500W PSU was getting old anyway,
maybe it wasn't able to deliver the load reliable anymore. Now I have a shiny new 650W RS650GM from CoolerMaster, but to no avail.
I've attached the SF diagnostics tool file collection to this post. The last days, I really got many bluescreens. During gaming, during browsing or just when the PC was idle and should have switched to standby after a while instead of restarting from a BSOD...
The latest BSOD had a bugcheck of 0x124_GenuineIntel_PROCESSOR_CACHE, I googled that and *suspect* my CPU might be the cause of all this. But before I start a RMA with Intel I want to be sure. Maybe I can try to elevate/reduce the issue by underclocking or something?
Everything in my PC runs on stock clocks, no overclocking at all. Running the RAM on JEDEC 1333 MHz @ 1.5V or XMP 1866 MHz @ 1.65V does not change the BSOD rate.
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Jan 30, 2014
I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder.
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Feb 24, 2014
Recently i got my hands on a titanfall beta-key and to play i had to have a 64bit system. I asked my friend to support with the upgrade and everything went fine until my pc started randomly crashing with Memory_management as the most common message. i've had a few others too but mainly this one. I don't understand that my pc keeps crashing because before with my win7 32bit there was never no issue. I tried doing this debug tool thing but it says access denied and the cmd window that opens also says WIN32 so did something go wrong with the installation of win 8 or what?
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Sep 15, 2014
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
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May 20, 2014
My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13
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Feb 1, 2014
I have recently installed fresh Windows 8 on my laptop - HP 6735b. Installation went smooth, it has installed all the drievers on his own, I just installed few more applications and within few days, problems appeared. I'm getting BSOD on startup, but sometimes it starts normaly and after few minutes/hours - BSOD appears.
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Sep 15, 2014
I have BSODs in Win 8.1
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000
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Feb 4, 2014
I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
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Mar 30, 2014
I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this New MSI GT70 random BSOD's and i still got a lot of BSOD, my drivers are updated.
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