Windows 8 To 8.1 Upgrade - Download Proceeds To Between 50% And 60% Then Restarts Or Hangs For Hours
Oct 30, 2013
Over the past two weeks I have been trying to install the Windows 8.1 upgrade using the Windows Store. The download proceeds to between 50% and 60% and then restarts or hangs for hours. I have performed the pre-8.1 upgrades to my Toshiba C855D laptop as directed before the download.
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Oct 20, 2013
I have successfully upgraded 2 Windows 8 pro media centre PC's, a desk top and a netbook, but the 3rd, gets stuck in a continuous loop.
After initiating the upgrade from the store, the download bar slowly works its way up to 50%, the installation process starts, and as soon as it gets to "getting your PC ready" the download process starts again from scratch. This is a very common problem, but Microsoft are still silent on the issue.
It is bad enough that I have to download the file 3 times, rather than just download one ISO, but this one download has now happened at least a dozen times.
All Windows 8 updates had been done and I have cleared the Windows Store cache.
The setuperr file gives
MOUPG SetupMgr: Error reading Store SQM registry data. Data = [StoreSetupDownloadPause], HRESULT = [0x80070002]
2013-10-20 07:23:30, Error MOUPG
[Code].....
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Oct 27, 2012
Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"
I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.
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Jan 26, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both USers show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
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Jul 30, 2013
I recently upgraded to Windows 8, but since my download speeds have been very low. I pay for 2mb, but I'm getting about 100-500 kb/s when I download things on, say, Steam. I've done speed tsts from speedtest.net and it says I'm getting over 2mb/s download speeds, but I'm not seeing this in my actual downloads.
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Jul 9, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
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May 7, 2014
I got this Gateway this last year, and in the "store" it says to upgrade to 8.1, and I have tried and tried and it says that the download has failed, and cannot install. I have called microsoft support, and was on the phone with them for a couple of hours, and he escalated support to the engineers, they also called, and I allowed them remote access, to come to the conclusion, that my connection is too slow to upgrade to 8.1. So, I went to an open network and tried it, to no avail.
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Jul 7, 2013
windows 8 is stuck on shut down screen for a longtime and if I do hard reboot with power button the same screen comes up and will not let me do anything.
I always run anti virus and am very careful about any downloads and files.
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Sep 19, 2013
So a a day ago I woke up, turned on my computer, and was surprised at how long it took to turn on. It took, like, 30 minutes to get to the desktop screen (I have Pokki so it goes to metro for a seconds and then automatically goes to the desktop).
It took its sweet time trying to load steam and I ended up cancelling the load. Nothing loaded except for Launchy, not even the Pokki start button. I was surprised so I turned it on again and it kept going slower each time; I shouldn't have kept restarting, but I was stupid.
Anyways, I left the house and when I got home I restarted it twice before I decided to just let everything load. I was able to close the Steam startup, something I'd been trying to do for some time, but the computer had booted so slowly and the computer had lagged so badly I'd not been able to. I couldn't even open the task manager because when I moved the mouse down to make the taskbar popup it would lag. When I right-clicked it would take a minute or two to open the box and when I clicked on "task manager" it wouldn't open because the program would time out. There would be a Microsoft error pop-up box when it timed out. When I would get it to open it would take a long ass time to load and it crashed a few times.
Anyways, I decided to just let it load, it took 2-3.5 hours to open everything. I opened Advanced System Care Ultimate and ran a virus check and then I went to sleep, when I woke up it said that the check (a full scan) had run for 8 hours and there were no problems according to the program.
Things were still kinda laggy, but the speed of the computer was the same it had been when it as first laggy. So, unusable laggy, but not as bad as it had gotten. Also, it said that Windows 8 hadn't been activated and when I tried to activate it Windows said it couldn't activate it at the time.
The message left (after being there the whole night), but things were still laggy (oh and this is not the first time I have installed Windows 8 so during the night I also left it to delete the old windows.old folders, it would say that it kept finding new items. So, even the deletion of things was sloowwww). I turned on Skype and even though the internet was connected it didn't connect. I turned on the troubleshooter, but it would time-out. I opened Google Chrome and it actually opened! When that happened Skype started to work and, even though things were still laggy, I thought things were getting better. I saw a video.
I left the house, but I left everything on as Advanced System Care Ultimate checked for malware (after having run the antivirus check the previous night). When I got home the internet didn't work, but the computer was almost as fast as it was before (its got 4 years, and it recently fell, but there hadn't been any problems until that day. ACTUALLY, I don't know if this started before or after it fell, it wasn't from a high place, but the loading screen had been lagging for some time).
I ran the troubleshooter and it worked this time, it said that the Diagnostics Policy wasn't working. So, the internet stopped working in the 8-9 hours I was gone. Pokki still hadn't loaded, I went to PC settings and I tried to change the Lock Screen for no reason and it didn't work. I tried changing the account picture and that didn't work either. I'm at a loss, not sure whats happening to my computer, but its almost as fast as it once was.
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Dec 27, 2013
i have a client running windows 8.1. on a touchscreen laptop. He set a full scan and it was running for 58 hours till he finally shut it off.
He also has malwarebytes and on a full scan it took 2 days to finish.
Quick scans take about a half hour.
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Mar 14, 2013
My computer takes 2-3 hours to start up !
this problem appeared after I restarted my PC, because I'm always keep my PC open for one week or more..
Then, after I saw like this.. I formatted my PC and it is look like good!
but after I restarted again, before startup, it's always doing => CHECKING FOR ALL DRIVES ERRORS After Windows start , also asking me "from notification area" to Restart my PC to check drives errors..
And now its back again to take 2 hours, without checking.
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May 2, 2014
I have a computer which runs all the time i.e 24x7. Is there any way I can schedule computer to shutdown automatically on Sunday evenings for 3 hours and then restart on it's own?
I want whole shutdown, rest for 3 hours and restart to be automatic.
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Jul 7, 2013
My computer is stuck on shutting down screen for several hours now and if I do a hard shutdown with the power button and restart it comes on with same screen. I even unplugged for a couple hours but same results. I did no new installs or anything else before this problem and first time this happened. I have anti-virus running all the time for viruses and am very careful about that.
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Feb 6, 2013
So My apps start but then they just spin for hours and nothing else happens. I have pretty much narrowed it down to norton.
Heres how:
I backed up my pc. I then refreshed it, then installed all windows updates etc, and the apps were working. I installed norton and boom the apps stopped after system restart.
I really need norton so I was wondering how can I fix the settings in norton to work with the apps??
After uninstalling norton the problem keeps happening. I would have to restore to before I had. Norton.
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Jun 9, 2014
Recently my PC has been getting BSOD while playing games and even once on Boot?
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Mar 12, 2014
it is said: IRQL_NOT_LESS_OR_EQUAL or DRIVER_IRQL_NOT_LESS_OR_EQUAL since a few days ago i'm experiencing several serious crashes, BSD and hung ups! in form of BSD (which dumps are attached), turn off of hard disk, and repetitive sounds from last playing music or games and ...
almost all of them happen when i use my hp probook 4520s for a few hours and exactly when i move it even smoothly!
i had hp 3d driveguard but i uninstalled it before last crash and also hp mobile data protection sensor from device manager.
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Sep 24, 2013
I bought a new laptop with Windows 8, and I was told at the shop to charge it at least 6 hours before the first boot.
Is it really necessary? And if yes, why?
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May 6, 2014
I'm on Windows 8 and want to update to 8.1 but I have tried three times with the same result.
In the store I start the download and it seems to start correctly (just like on two other laptops that I have updated successfully within the last week). However, nothing else happens. The screen says downloading and the thermometer crawls from left to right for a while, indicating that it is, in fact, doing something (I am on a 40/40 line).
After about 30 minutes or so the thermometer start from the left margin Again. No explanation as to why. Same story Again. It sometimes takes 15 minutes before it seems to start allover again, and sometimes considerably more, but the end result is the same: After hours on end it seems to die and nothing happens. The job list indicates that nothing is running.
And Windows 8 does not seem to be influenced by all this. It looks and feels the same.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Jul 19, 2014
I have a friend with his broken HDD, ran chkdsk on it , after 120 hours it had gone up to 45% only and I got a bluescreen while playing dota 2 so chkdsk was interupted, when the pc jumped back I could access the HDD but it was super slow and after a restart I couldnt access it anymore, I unplugged the HDD thought it was gone forever and today I got another BSOD while I was on youtube. I got really scared cause I have had tons of trouble with this PC but after I switched out a damaged motherboard it all dissapeared and the PC was finally working 100%.
I deleted the old dumpfiles cause they were from when my motherboard was broken, if you find traces of the old dumpfiles, ignore them cause that problem is solved, its dumpfiles from july (its 2 of them) that are making me scared if I made a big mistake letting chkdsk run for that long on a bad hdd ...
SF diagnostic tool file:
SF_19-07-2014.rar - Speedy Share - upload your files here
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Nov 30, 2012
I just started the Reset process on my laptop about 6 hours ago and now, it is still at 44 percent. How long would you estimate the entire process to take ? I chose the option for making recovrry longer, but didn't know it would take this long..
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Nov 12, 2012
Windows 8 Pro. My Shutdown button (physical and the one in the operating system) restarts the machine.
1. Make a shortcut
2. RegEdit change the reboot value to 0
3. And checking the main properties of the Shutdown function and removing the "Fast Start" option.
None of them worked. Sometimes my windows is giving me "Light blue" screen where is sad face icon ( ) and said that something went wrong, system need to restart, but that is only sometimes.
When I am trying to shutdown, machine calms down, screens went to black but then, restart happens.
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Jun 22, 2014
Don't quite understand what happened. My desktop computer restarted by itself, the screen came up blank with a beep. It does not goes to the desktop. What's going on?
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Jun 8, 2013
I just did a clean install of Windows 8 Pro on my 3 years old Asus Laptop.
Everything seems to be working fine, except for the battery indicator and some Asus Fn keys..
The battery cannot be charged, it keeps showing 0% charging even after a few hours.
I tried disabling and re-enabling the Microsoft ACPI-compliant battery driver, but to no avail.
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Jul 29, 2014
BSOD occurring every few hours, seemingly at random. It doesn't seem to matter whether the computer is idling or whether I am running a lot of applications.
I haven't been able to find anything (for example, no issues appear under Device Manager).
Windows 8.1, 64-bit, running two nvidia cards in sli (would not be surprised if the issue is related to either/both graphic cards). I will attach the SF diagnostic file.
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Feb 6, 2014
I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.
When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.
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Nov 20, 2012
Right after I installed the windows 8 I tried to make a new connection to the internet (I have a modem), but when I hit the button connect (after typing the username and password for the new connection) I get an error ("Windows run into a problem and needs to restart") and it restarts.
I re-installed Windows 8 three times so far but no success.I keep getting the same error just when it tries to connect to internet.
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Nov 5, 2012
When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts
What could be causing this?
Specs are below,
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Apr 13, 2013
I am using Dell Latitude D520 running in Windows 8. I just bought a new webcam, installed the drivers without any difficulties. But when I try to view my webcam, either Amcap, yahoo messenger, or any programs or websites that displays my webcam, Windows 8 would prompt me that my PC encountered an error and restarts.
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Mar 6, 2014
Ever since skype updated to 6.14, I've been seeing excessive ram use after only a couple hours.
So..I devised a simple test, I closed and then relaunched skype to free the ram and then timed it.. after 3 hours roughly.. heres the ram consumption by skype...
The only things that have business seeing that kind of ram use are games(starwars the old republic can reach a gig and a half's consumption before Windows 8 starts shedding non essential items from the cached memory), flash games, streaming videos, 3d modelling programs, and a few other things I cant think of off the top of my head.
that said..thats grossly excessive use there.
Its not a virus, its not malware or spyware, I've already scanned for that...twice, using extensive scan options.
I cleared my message cache, reset IE as I know skype uses some of those settings, uninstalled and reinstalled skype.. past nuking my current os install I've got nothing left to throw at this.
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May 18, 2014
I have a ASUS windows 8 system (64-bit) I bought slightly more than a year ago. After 6 months, I got the Kernel_Data_Inpage_Error blue screen (like this image: ) once in 10 days or so. I neglected to address the problem then. Totally regret it! Its frequency slowly started increasing and today I got it almost once every hour.
It does not happen at start-up like I read in some forums but while I am randomly working. The error message appears and the system automatically restarts. I have a major presentation for school coming up in a couple of weeks and would like to fix this at the soonest.
I ran disk check on my C drive and it said there were some problems and I went ahead and requested a repair. Once its complete and I ran the disk check again it still says there are errors and I initiated the repair again. Not sure if its fixed this time. D drive had no problems. I also ran the memory diagnostics tool - no memory errors were found.
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