Windows 8.1 - Explorer Crashes Then Restarts

Feb 6, 2014

I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

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Windows Explorer Crashes And Restarts Randomly

Apr 26, 2014

I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly.

Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while.

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See attachment :

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Nov 18, 2013

I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....

I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.

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Mar 2, 2014

Just the other day i was having problems with the Temporary profile problem, but by the end of the day i finally fixed it. But i also deleted my user account so i found this program that will restore deleted data, it was in trial mode so i only allowed me to download 1 Gb so i got what I thought was the most important like App data, contacts, desktop, documents, KAG, and all of the little files at the end of the screen.

I put all of the things in my account once the problem was fixed. Then every time i open my windows explorer and i try to open anything it says that windows explorer has crashed and then it restarts.

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Mar 23, 2014

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Jan 24, 2013

i bought a new laptop (HP Envy m6-1140sg) some weeks ago. I have Nortin Internet Security installed.

I wanted to try out that NIS Trial Reset because HP Laptops have NIS already installed. I rebooted my Laptop into safe mode with Network and then started it. I accidentally chose to Purge my NIS. I didn't know what purge means. . I opened the Trial Reset app again and chose to revert my trial to 60 days. Then it disappeared. I rebooted my laptop in Normal Mode and then tried to open NIS. But it didnt come up. I uninstalled NIS and then I noticed this:

When I try to open the Explorer on the desktop, the screen would just go blue and then Explorer closes itself. 2. When I right click a shortcut or anything the screen also goes blue. After the screen goes blue it would go normal again.

PS. I can only open Explorer when i open it through an other shortcut. ex. I got a shortcut to an directory (C:Program Files (x86)Microsoft GamesMicrosoft Flight Simulator XaerosoftAirbus X ExtendedDocumentation) That is the only way I can open Explorer, but as i said, the screen will go blue if I right click anything.

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Jul 27, 2014

About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.

It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk. It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information. I can read everything using cmd (cd & dir) and execute files directly though.

In safe mode Windows explorer works fine.

What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCRAllFileSystemObjectsshellexcontextmenuhandlers, HKCRFoldershellexcontextmenuhandlers and HKCRDirectoryshellexcontextmenuhandlers. Deletion of one handle in HKCRDirectoryshellexcontextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not work. Afterwards I recovered the registry keys.

- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran "sfc /scannow", which told me there were some files it was unable to repair. I digged into the log and found the file sfc talked about. The file was completely missing. I got a copy from my notebook and managed to copy that file into the folder. But it didn't work.

What's more, I could not rerun sfc to see if the sfc-error persisted, because my computer froze during login after the restart (during which I also installed some minor Windows updates) and I had to force a restart. This brought up a bluescreen on the first two following restarts. On the third one, recovery came up and I chose automatic repair. After that the system could start again, but "sfc /scannow" now throws an error saying "There is a system repair pending which requires reboot to complete. Restart ...". I tried running "dims.exe /image:C: /cleanup-image /revertpendingactions" in the recovery console, which threw an error saying that it was unable to complete. I also tried rerunning the startup repair, which told me it was unsuccessful. sfc is still not running.

Additionally, and I think this started at about the same time, Avira cannot start its real-time protection anymore. I don't get any useful information out of it, just that it encountered some error. I reinstalled it twice, to no avail.

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Sep 26, 2013

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Replacement mouse does the same. Right click works perfectly inside a file, like to copy text, etc, and inside every other program. Only in File Explorer does it totally crash, no matter if only one open or many.

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Aug 25, 2013

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Nov 12, 2012

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1. Make a shortcut
2. RegEdit change the reboot value to 0
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None of them worked. Sometimes my windows is giving me "Light blue" screen where is sad face icon ( ) and said that something went wrong, system need to restart, but that is only sometimes.

When I am trying to shutdown, machine calms down, screens went to black but then, restart happens.

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I re-installed Windows 8 three times so far but no success.I keep getting the same error just when it tries to connect to internet.

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Nov 5, 2012

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Specs are below,

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Oct 29, 2013

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I have successfully upgraded 2 Windows 8 pro media centre PC's, a desk top and a netbook, but the 3rd, gets stuck in a continuous loop.

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It is bad enough that I have to download the file 3 times, rather than just download one ISO, but this one download has now happened at least a dozen times.

All Windows 8 updates had been done and I have cleared the Windows Store cache.

The setuperr file gives

MOUPG SetupMgr: Error reading Store SQM registry data. Data = [StoreSetupDownloadPause], HRESULT = [0x80070002]
2013-10-20 07:23:30, Error MOUPG

[Code].....

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I just want to make sure this installation is stable before continuing to update to 8.1, especially after my previous issues. There are also some errors in the event log that I don't understand.

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Feb 8, 2013

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So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.

So I formatted the ssd, reinstalled fresh again. Same thing.

I then tried the 240gb thinking maybe I had a bad ssd. Same thing.

Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.

So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.

I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*

So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....

I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...

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