Updates :: Windows Explorer Crashes While Opening System Properties?
Sep 26, 2013
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available.
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Jul 27, 2014
About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk. It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information. I can read everything using cmd (cd & dir) and execute files directly though.
In safe mode Windows explorer works fine.
What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCRAllFileSystemObjectsshellexcontextmenuhandlers, HKCRFoldershellexcontextmenuhandlers and HKCRDirectoryshellexcontextmenuhandlers. Deletion of one handle in HKCRDirectoryshellexcontextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not work. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran "sfc /scannow", which told me there were some files it was unable to repair. I digged into the log and found the file sfc talked about. The file was completely missing. I got a copy from my notebook and managed to copy that file into the folder. But it didn't work.
What's more, I could not rerun sfc to see if the sfc-error persisted, because my computer froze during login after the restart (during which I also installed some minor Windows updates) and I had to force a restart. This brought up a bluescreen on the first two following restarts. On the third one, recovery came up and I chose automatic repair. After that the system could start again, but "sfc /scannow" now throws an error saying "There is a system repair pending which requires reboot to complete. Restart ...". I tried running "dims.exe /image:C: /cleanup-image /revertpendingactions" in the recovery console, which threw an error saying that it was unable to complete. I also tried rerunning the startup repair, which told me it was unsuccessful. sfc is still not running.
Additionally, and I think this started at about the same time, Avira cannot start its real-time protection anymore. I don't get any useful information out of it, just that it encountered some error. I reinstalled it twice, to no avail.
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Oct 22, 2013
I am unable to access system properties of my windows 8 pro. When i right click on My Computer icon and click Properties, System Properties window open for a second and immediately closes. I have the same problem even if i try to open System Properties from Control Panel.
I found out that, It's the windows update KB2871389..i uninstalled it from Windows update and "system properties" now ok.
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Nov 28, 2013
How to change Windows 8 Logo in the System Properties?
Windows.8.1.System.Properties.png
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May 23, 2014
I Installed Windows 8 Pro on my PC and another Same PC of my brothers....
Both PCs are exactly same i.e. Compaq Presario SR1924IL except our RAMs and Hard Disk... He has 1.43 GB Ram and I have only 1 GB... He has 160 GB hard drive and again, I have 80 GB Hard Drive but when We installed Windows 8 Pro on our PCs the System Properties Are Different... We have Pentium D processor which in His Case is 2.80 GHz and in my case it's 2.67 GHz..
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Nov 4, 2013
When i right click on My Computer icon and click Properties, System Properties window open for a second and immediately closes. I have the same problem even if i try to open System Properties from Control Panel. How do i solve this problem without doing system restore. Keyboard volume keys also not working
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Nov 23, 2013
I wanna update my pc but the windows 8 update icon wont even open when i click on it.
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Sep 15, 2014
There's a certain folder on my external HDD which causes Windows Explorer to crash when I attempt to open it. I've tried running a full virus scan and nothing has been detected, so I'm ruling out anything like that. Could it be down to file corruption?
Also, strangely enough, I copied the folder to my desktop and was able to open it and look through the files, however, as soon as I try to sort the files by certain parameters (date, size, etc.), it causes Windows Explorer to crash again.
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Oct 2, 2014
So the problem started about a week ago. I came home from work and tried to wake up my computer. It "woke up", but only to a black screen with cursor flashing in the middle. It was clearly on the User login screen as the ease of use button in the lower left corner kept flashing periodically as well. I tried tying in my password and nothing worked.
So I began looking online and I tried some suggestions: Bringing the System Recovery and entering safe mode(same thing happened)....tried entering safe mode + cmd prompt (same problems).
I then used the System Recovery, cmd prompt, and robocopy to transfer all the files I needed to an external...so those are all safe and sound.
I tried doing a system restore point, but that didn't work either. So fed up, I decided to do a clean install. I inserted the disc, deleted the partitions and everything on the hard drive, and just did a fresh install of Windows 8.
I FINALLY got to my desktop. So to get back to 8.1 I had to do all the appropriate updates...which is where I ran into problem #2 that plagues me till now. After the updates were installed it, of course, asks me to restart...when I do.. I get the windows logo with the swirling dots and then BSOD.
The error on it is "SYSTEM_SERVICE_EXCEPTION (nvlddmkm.sys)". I read that thats because of video card drivers....so I go back to a system restore point I set up, and try updating without the gpu drivers.
I get the BSOD again and same error, though this time without the "(nvlddmkm.sys)".
I went back, tried updating BIOS, tried updating things one at a time, tried using 3 month old gpu drivers...but it all ends up the same...BSOD.
SO I'm stuck at the base Windows 8 with no way to update....what can I do?
Currently this is what I am running:
Intel Core i3-2100 Dual-Core 3.1GHz
GIGABYTE GA-Z68XP-UD3P F6 LGA 1155 Intel Z68
EVGA SC GeForce GTX 560 2GB 256-bit
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3
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Feb 6, 2014
I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.
When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.
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Jan 24, 2013
i bought a new laptop (HP Envy m6-1140sg) some weeks ago. I have Nortin Internet Security installed.
I wanted to try out that NIS Trial Reset because HP Laptops have NIS already installed. I rebooted my Laptop into safe mode with Network and then started it. I accidentally chose to Purge my NIS. I didn't know what purge means. . I opened the Trial Reset app again and chose to revert my trial to 60 days. Then it disappeared. I rebooted my laptop in Normal Mode and then tried to open NIS. But it didnt come up. I uninstalled NIS and then I noticed this:
When I try to open the Explorer on the desktop, the screen would just go blue and then Explorer closes itself. 2. When I right click a shortcut or anything the screen also goes blue. After the screen goes blue it would go normal again.
PS. I can only open Explorer when i open it through an other shortcut. ex. I got a shortcut to an directory (C:Program Files (x86)Microsoft GamesMicrosoft Flight Simulator XaerosoftAirbus X ExtendedDocumentation) That is the only way I can open Explorer, but as i said, the screen will go blue if I right click anything.
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Jan 22, 2014
I have a new laptop which has Windows 8. I left it at work one day just screen locked and when I came back and entered my password, I saw that a wireless connection profile had been establihed under the name of "Iphone". I cleaned that profile but after that my laptop started to slow down very much. I reinstalled Windows 8 but the problem stays. Also the update database always crashes and I alwas have to fix it. I tried antivirus and antimalware software bout could not get a result. The machine is so slow on Internet and when I try to open a directory, it takes ages.
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Nov 5, 2013
After updating to Windows 8.1, my PC is unable to restart with the following message displayed:
1) Preparing automatic repair
2) Diagnosing your PC
3) Your PC did not start correctly
Here I am given 2 options:
a) Restart
b) Advanced Options.
Option (a) will keep me in the same loop. I have tried most of the options in (b) but nothing works out. The only extra clue I got is when I go to Startup Settings and select option 9)" Disable automatic restart after failure" from which an additional message was displayed:
error: INACCESSIBLE_BOOT_DEVICE
I did not make any backup beforehand and now I'm hoping to restore to my previous setting without losing any files/data. Or it would be even better I could solve the problem without any restoration.
I cannot access to the Windows start-up anymore, not even in Safe Mode.
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Apr 26, 2014
I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly.
Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while.
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Mar 21, 2014
Whenever, I try double-clicking an Excel file in Windows Explorer, I get an error message that says "There was a problem sending the command to the program." I tried Microsoft's solution of unchecking the box under options that says "Ignore other applications that use Dynamic Data Exchange (DDE)" but it was already unchecked. I checked it and unchecked it and I'm still having the problem. This is using Excel 2013 with Windows 8.1 64-bit.
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Apr 24, 2013
Why has my Internet Explorer, (msn.com) app on the Start screen decided to start opening on the Desktop. I did have an IE in my taskbar for opening it on the desktop. I ' Unpinned' the one on the Taskbar but it doesn't make any difference, it still opens on the Desktop. It has to have a simple answer! In fact I've just noticed that 'Wordpad' & 'Notepad' are acting the same way!
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Jul 23, 2014
When I tried to open Internet Explorer I got this error? I scanned my PC with Malwarebytes, Hitmanpro & Avast & did not get any virus/malware detection & also did sfc/scannow but, nothing corrupted was found....earlier today,I uninstalled a media player & fixed system errors with Advanced System Care (been using it for a long time & never had any problems like these with any RTM Windows)....... I don't really use internet explorer.......
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Feb 28, 2013
I have an existing OpenOffice document, (it's actually a 375 page book of Spanish) in File Explorer's 'Documents' that I transferred from an old XP laptop by flash drive. All my other documents except .doc & the Oo one, which is: .odt have opened up successfully. I downloaded Oo 3.4.1 which is the latest one. It will by right clicking & selecting 'Open with', after a long period open in Wordpad but a lot of the lines have jumped out of column. I tried right clicking, selecting 'Share with' & 'Specific people' & typed in 'Administrator'' along with my User name of robinp. It didn't solve the problem. I'm going to have a try at right clicking & selecting 'Properties'>'Security', etc. & trying that route.
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Oct 16, 2013
My file explorer has started opening in libraries by default rather than "This Computer". How to change this back?
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Aug 19, 2013
I have had to system restore 3 or 4 times in the last week or so as Windows 8 refuses to boot after installing the latest updates discovered from the last couple of weeks (though some are from December 2012)
I have unchecked all the current updates and have decided against installing them as they seem to be preventing Windows from booting.
Pattern - "Restart to install updates"
Restart locks on the start screen - Restart again and locks again (repeat this process 3x)
"Windows is automatically repairing..." - Fails
"Windows must restore settings to a previous time..." - Usually succeeds, sometimes fails.
Then I can get back into Windows.
As soon as I install these updates, I won't get back into Windows until I system restore since before the updates and my build won't remain stable unless I prevent Windows from installing these updates.What could be going on?
They are quite big updates (totalling ~740mb and have all been discovered in the last week or so though some date back to late last year)
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Nov 1, 2013
I want to change the File Explorer default opening location from the Libraries to 'This PC -> Desktop'. However, both 'Target' and 'Start In' fields in the File Explorer properties are greyed out.
I am an administrator, and as far as I can tell with my level of know-how, I have full permissions.
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Oct 20, 2013
I often have 3,4,5 sessions of File Explore open at once. [old habit] I can use the keyboard to copy/paste, etc with no problem. But if I use the right mouse click to "copy" or check Properties, or anything else, file explorer freezes for a few seconds, then closes. In fact it closes all sessions and shows the default Windows screen [as if just booting up] and finally all the icons reappear. It takes about 15 seconds for the screen to return to normal.
Replacement mouse does the same. Right click works perfectly inside a file, like to copy text, etc, and inside every other program. Only in File Explorer does it totally crash, no matter if only one open or many.
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Mar 30, 2014
My Sony Vaio Tap 11 (model: SVT1121C5E) runs very unstable ever since I bought it about 3 months ago. Almost every day the system crashes, sometimes multiple times. Sometimes with prior bluescreen, Windows colleting data and then stopping at 100%.
Occasionally the device shuts down and automatically restarts.Sometimes the screen becomes black and the device can be turned off only by holding the power-button for a few seconds.
I'm running Windows 8.1 and all the current device-drivers, bios-update and Windows-updates are installed.
The event-viewer has some "Event41, Kernel-Power" entries in the category "critical such as following:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID>
[Code]....
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Aug 25, 2013
when i am using IE10 my pc just hangs and does nothing, i have to press the power button to turns it off as nothing works.
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Nov 17, 2013
I have a problem here with my Windows 8 pro. Whenever I open the system property (by right clicking on Computer > Property or directly from Setting > Pc info), the mouse pointer starts to flicker and slows down its movement then the desktop goes blank with the blue (or whatever) colour of the background. Then after some time it again returns back to normal but system property is closed.
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Apr 29, 2013
I had deleted some items and decided to restore them.
When I open the recycle bin, I can see the files for about 2 seconds and then it seems the system crashes and refreshes/restarts. As soon as it opens, the little blue circle is there spinning.
I tried pinning a Recycle Bin tile to the tile screen and it does the same thing, whether I am in desktop mode or tile screen.
I have tried clicking on "restore all files" quickly when the Recycle Bin is open, but nothing is operable.
I have rebooted, I have checked for updates, and cannot fix it as of yet.
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Aug 13, 2014
I used to blue screen whenever I start up my laptop; could only start it through safe mode. I had a ton of errors trying to reinstall Windows, but then eventually did it. Anyway, Why I was blue screening. I was setting up everything and downloading things I wanted (after resetting Windows and deleting almost everything), when *SEEMINGLY* out of nowhere, I would blue screen. After a couple of blue screens, I noticed it was only when opening Skype. Turns out this was why I was blue screening ages ago when opening my laptop. Anyway, I want to fix this. More detail would be this: I click on Skype, blue screen with something to do with "System service exception ks.sys"
I need Skype to communicate with friends and family.
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Mar 27, 2014
My system keeps crashing when under load e.g. stress testing or gaming. This is on the system in my signature specs.
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Mar 12, 2014
I have been having stability issues with my system in my sig. I've recently swapped out the motherboard to the ASUS Sabertooth 990FX R2. The system passes 10 tests on Intel Burn Test on maximum and also passes tests on Passmark Burn In Test. However, when I run OCCT the system will test for about 1 hour and then crash no bsod or restart just become unresponsive to any commands.
Aside from Prime 95 do you know what else I could try to test my AMD 8350 CPU with? The CPU is running at stock speeds and at default settings within the BIOS.
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Jul 11, 2013
Whenever a system notification pops up, or if I install something, Magnifier opens up. When I try and close it, windows suddenly lags to the point where my mouse is extremely sluggish and stuttering. I have to wait a good ten seconds before I regain control of the system. In Ease of Access, I have nothing checked.
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Oct 28, 2014
I know when I bought my last Dell's they would send the Operating System Disk with it so I could re-install. At the price I paid for the system why was one not included? How do I get one, as I have purchased the license already with this system.
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