Debugging :: BSOD When Opening Skype - System Service Exception
Aug 13, 2014
I used to blue screen whenever I start up my laptop; could only start it through safe mode. I had a ton of errors trying to reinstall Windows, but then eventually did it. Anyway, Why I was blue screening. I was setting up everything and downloading things I wanted (after resetting Windows and deleting almost everything), when *SEEMINGLY* out of nowhere, I would blue screen. After a couple of blue screens, I noticed it was only when opening Skype. Turns out this was why I was blue screening ages ago when opening my laptop. Anyway, I want to fix this. More detail would be this: I click on Skype, blue screen with something to do with "System service exception ks.sys"
I need Skype to communicate with friends and family.
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Sep 15, 2014
I've been getting blue screens of death infrequently, attached to my PC randomly losing power and hard freezes. I used to ignore it (used to get it rarely in BF4 a while ago, and often in Star-Citizen), but with things like LoL or Diablo 3, it doesn't ever happen.
Now i've been playing ArcheAge it's been happening alot, I purged my ATI drivers (was getting an AODDriver registry issue showing up with Event Viewer) with uninstall and the reg-edit clean. Then installed the most recent build and used CC cleaner to clean out a whole lot of issues it found. The random shutdowns and freezes seemed to have stopped, but I've still been getting the System_Service_Exception BSOD a few times a night of constant play.
I have a bad suspicion with the freezes / shutdowns it's a HDD issue or a power supply issue, but after the driver clean i've only been getting BSODs so far (as the oldest parts of my PC is my 5+ year old Corsair 620W and my HDDs that now are sitting loose as my 280x is too wide for the case(getting a 750D and a SSD for boot soon hopefully, then PSU later).
Still getting freezes. I think the attached ZIP is what i need to attach, I accidentally ran it twice not realising the folder where it put the dump.
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Apr 18, 2014
My Msi Ge70 2oe is 5 moths old and i got several BSODs since purchase. I updated most drivers in April, still got 6xBSOD this month. Most of them System_Service_Exception and addressing ntoskrnl.exe+59769. idk what that means, think have some really bad drivers it happens mostly using chrome.
Using manufacturers Live update 5 to update, although not installed some optional like norton internet security. Checked memtest and windows memory test programs, nothing unusual.
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Jun 26, 2014
I am just built a new pc and installed and updated all drivers properly. But it keeps crushing and most common bsod is "Ntfs_File_System" and "Service_Exception_Not_Handled". I searched almost all of similar forum post and i still get bsod's. İ have tried to run Memtest86 and it couldnt find any error in rams. Sometimes data corruption occured in my several files and i have ran HD TUNE to find any bad sector but it was ok too. I have done all i can and it still crushes 2-3 times a day.
About system:
Windows 8.1
Asus p9x79 motherboard
Asus Gtx770 o.c. graphic card
Intel i7 4820k processor
I couldn't attach my minidump files so i have uploaded them: [URL] ....
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Aug 12, 2014
I just updated my Nvidea graphics card, and for some reason after restarting my laptop, in order to install these files to the system, the "System Thread Exception Not Handled" Blue screen error flashed on my screen, and later redirected me to an automatic repair screen, which attempted to fix this issue.
I ended up restarting the laptop on safe mode, uninstall my Nvidea graphics card and completely reinstall it from scratch.But for some reason it keeps giving me the same error each time I restart my laptop.After some research online, apparently there's an issue with Avast and Nvidea?
You will find attached the SF Diagnostic Tool grab all option files needed to view the issue at hand.Many are saying that I've not been installing the corrent drivers, but that's not possible, as it's directly from the MSI website (GT70 0NE) linked to the official Nvidea website, saying that the driver includes my graphics card (680M).
While other people are saying that maybe Avast is causing some issue towards the graphics card?I have the Avast 2014 Professional Antivirus.
Laptop Specs:
Windows 8.1
MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz 64 bit
NVIDIA GeForce GTX680M
Intel HD Graphics 4000
I'm currently running my laptop without the nVidea Graphics Card Drivers, and seems to be fine so far.
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Aug 28, 2014
I'm using a asus k450j laptop, the laptop only have a few months so its almost new, it's rare happening bsod, this time happened while seeing a movie.
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Jun 18, 2014
I've recently upgraded my motherboard, processor and RAM to an ASUS Z87-K, Intel i5-4670K, and Corsair XMS3 1x8GB, and ever since I have been experiencing what appear to be video card related crashes. I am using a Zotac Geforce GTX 560 AMP, and a Corsair 750w PSU and did not have issues before the upgrade. The computer will crash to desktop while playing high performance games, sometimes almost immediately, sometimes after an hour or two. This results in an event log message like this:
Code:
-System -Provider [ Name]Application Error -EventID1000 [ Qualifiers]0 Level2 Task100 Keywords0x80000000000000 -TimeCreated [ SystemTime]2014-06-18T19:01:27.000000000Z EventRecordID5565 ChannelApplication ComputerHomeCore Security -EventData Shogun2.exe 1.1.0.0 507716b8 nvwgf2um.dll 9.18.13.3788 537a8e25 c0000005 00290d6e 18c0 01cf8b1863dbf93b
[Code] .....
This is bad enough, but I have also been receiving BSOD in more sever cases. My dump files are zipped and attached here.
In my troubleshooting to date I have:
- started upgrade from clean Windows 8.1 install
- checked all my power supply settings,
- checked all internal connections
- made sure the RAM was running at the appropriate frequency and power settings
- updated my BIOS and all my drivers manually, included several clean driver installs for my graphics card
- conducted Windows Repair
- checked the temperature: CPU less than 40C, GPU a fair bit higher in mid 70's
- tested memory for damage, came back clean
- ran dskchk, came back clean
- ran dxdiag, says there are no problems
Note: I've been using Shogun 2 to run tests, but it happens on every game I've tried (Arma 3 and Planetside 2 through Steam, and FarCry 3 through Uplay)
My next step will most likely be another complete format and reinstall, and then if it still remains I would have to assume my video card is shot, a horrible coincidence that it happened right when I upgraded everything else.
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Apr 11, 2014
I just got an Asus Q501LA notebook and while connecting to a wireless network I get a BSOD with this message kmode exception not handled (netwew02.sys)
[URL]
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Mar 16, 2014
Get multiple BSOD's everyday.
Interrupt Exception Not Handled
KMODE Exception Not Handled
Unexpected Kernel Mode Trap
System Service Exception
All of them result in a file called ntoskrnl.exe being highlighted in BlueScreenView Other files highlighted in KMODE Dump were athw8x.sys, Ndu.sys, and NETIO.sys
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Jun 25, 2014
I keep getting blue screen and this error "kmode exception not handled" at random times.Dont know what to do.
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Jun 20, 2014
System Thread Exception Not Handled AND Failure Configuration Windows Updates, Reverting Changes.
I own a computer Asus (Windows 8, 8 Gb RAM, 1 Tb hard disk, Intel i5 cpu). I cannot use that computer, because every time I have to restart the system, I get a Blue Screen Of Death: the message says "System Thread Exception Not Handled". Restore-points have not solved the problem. I was forced to completely reinstall the OS. Over and over again. The last time it happened, I was forced to Reinstall the OS twice. I was awake for nearly 48 hours, non-stop, to make sure everything would go smoothly.
Every time I reinstall the OS, I am forced to reinstall all the hundreds of Windows Updates. On a Metered connection. In one week I've used up my ISP's monthly internet allowance.
But this is only the beginning of the nightmare. Not only do I have to re-download and re-install hundreds of Windows Updates, over and over again, and on a Metered connection. But, also, every time I reinstall them, I get the message "Failure configuring Windows Updates; Reverting Changes." What is ever worse is that the message only appears AFTER I've downloaded gigabytes of Windows Updates on a Metered connection.
In other words, Microsoft Windows asks me to install Updates, to solve the problem "System Thread Exception Not Handled." But, at the same time, Windows is incapable of installing those Updates, because of "Failure to configuring Windows Updates; Reverting Changes."
So, in order to be able to use that computer, I would like to completely remove Windows from that computer. But the computer does not allow me to format the C drive. It does not allow me to delete Windows 8, either. What should I do??
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Aug 19, 2014
I've had BSOD's before a clean install of Windows 8.1. Ran diagnostics and updated drivers and even did a memtest (6 hours 10 tests) no errors.
After clean install... no problems for 3 days and I've recorded everything I've added or installed in a journal.
As soon as I jumped on a Skype call I got a BSOD. Couldn't catch the error... it was overstack buffer of some sort.
Before the clean install I had BSOD's occur from Gaming and Skype.
All drivers are up to date and I don't seem to have any hardware issues because of all the tests I've run.
Could updating these cause problems:
PCI Simple Communication Controller
SM Bus Controller
Here's what was removed and now things work:
App name Publisher Version Audacity 2.0.5 Audacity Team 2.0.5 Camtasia Studio 8 TechSmith Corporation 8.4.2.1768 Catalyst Control Center AMD 1.00.0000 Dell System Detect Dell 5.9.0.5 Intel(R) Manageability Engine Firmware Recovery Agent Intel Corporation 1.1.0.36960 Intel(R) Management Engine Components Intel Corporation 9.5.23.1766 LAME v3.99.3 (for Windows) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 Microsoft Corporation 11.0.50727.1 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 Microsoft Corporation 11.0.50727.1 My Dell PC-Doctor, Inc. 3.5.6426.22 System Requirements Lab for Intel Husdawg, LLC 4.5.24.0 Tuesday, August 19, 2014 7:28 PM
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Aug 27, 2014
I have been getting this very annoying BSOD when ever I try to watch videos on a web browser or open multiple (youtube?) pages.
My default browser is google chrome but this error also occurs in firefox and internet explorer. I have tried disabling hardware acceleration but the problem still occurs. I've also replaced the RAM(memtest didn't show any errors) but that didn't solve the issue. I've also used different drivers for my GPU and the problem still occurs.
I can play graphically demanding games without a hitch but it's the browsers that are causing this problem.
I used bluescreen view to get a better idea of what's causing this and it shows that tcpip.sys is what causes the crash. A crash that occured last night was caused by ntoskrnl.exe+29652f and tcpip.sys+16bba1.
My system is a:
Win 8.1 64Bit
AMD Phenom II x4 955
AMD HD Sapphire 7850
8GB of DDR3 1600mhz RAM
256GB SSD Crucial MX100(OS)
320GB WD HDD(Data)
60GB SSD OCZ Vertex(Games)
And my wifi adapter is a Tenda wireless N150.
I tried using theSF diagnostic tool to capture the BSOD dump but when trying to install it said it needed framework which it was not able to download.
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Jan 16, 2014
I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) ...
Here is the info from Who Crashed:
This was probably caused by the following module: win32k.sys (win32k!NtUserGetDC+0x24)
Bugcheck code:
0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path:
C:WINDOWSsystem32win32k.sys
product: Microsoft Windows Operating System
Company: Microsoft Corporation
Description: Multi-User Win32
Driver
Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.
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May 12, 2014
I am facing a BSOD every time my new ASUS laptop running Windows 8.1 goes to Sleep and I try to wake it up. The BSOD displays the error message Driver_Power_State_Failure. I have attached the files from the SF diagnostic tool.
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Jun 21, 2014
I've been having the BSOD Issue for a week or two now. It takes forever to boot and then it gives me a blue screen with the Error Driver_Power_State_Failure. I tried going back restore points...that dint work.
I also tried Refreshing and Resetting the PC using those settings on Windows...Still same issues...And also because of this...my system is becoming very slow now as well.
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Mar 31, 2014
Following errors appear frequently:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_CALLER
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
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Sep 12, 2013
I recently put together this computer from parts piece by piece. Unfortunately all these problems started on a particularly large upgrade including new motherboard, processor, heatsink, ram and gpu. So I'm not sure exactly what is causing this problem. Sometimes when I start up I get a BSOD, often a random cause, I've never seen any consistency. And that can cause up to 3-4 BSOD's in a row on boot up until eventually a system repair is attempted, which has to perform a system restore. After the system restore I get another one or two crashes before I am able to keep my computer on. Then a couple of days later, I might suffer the same bizarre chain again.
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Jul 28, 2014
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
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Jun 4, 2014
So a few nights ago I was on my computer. The power randomly went out in my neighborhood without warning despite the fact a storm wasn't present. I restart the computer and continue. Later that night I receive a BSOD Kernel System Check Failure and have to restart again. Now 3 days later, it does the same thing once a day. Except today was different. After my third blue screen I opened up chrome to research the matter when a message popped up to inform me that my chrome settings had become corrupted. This makes me worry that this has its roots in the bowels of my system's memory.
These are the files that windows suggested I send to microsoft:
c:windowsminidump-60414-17484-01.dmp
c:usersmasonAppDatalocalTempWER-61359-0.sysdata.xml
c:windowsmemory.DMP
I know you can't do too much with these, but I thought it might serve some purpose.
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Jun 6, 2014
BSOD when waking system from sleep or hibernate.......
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Dec 5, 2013
So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok.
I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out.
My rig is as follows: Windows 8.1 ProAsus Crosshair V Formula (latest bios)16gb CMX8GX3M2A2000C9 XMS3 (4x 4GB, running at 2071mhz)AMD HD7970AMD FX8150 (oc'd to 4.2ghz)2x OCZ Agility 3's in Raid0
This crash has happened a few times before the overclock as well as after, previous to installing 8.1 (upgraded from 8) the overclock was running stable for nearly 3 months. I rarely go over 60c and have been able to run prime95 for long periods of time during testing it without problems, as I said the crash happens at stock speeds too! So in short I don't think its related to the OC.
I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.
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May 15, 2014
I was scanning my computer for virus's 2 days ago when the computer locked up. So I shut it down and restarted it. I got a BSOD saying NTFS_FILESYSTEM. I restarted the computer and same error. I then loaded up Parted Magic to run Clam AV and started that but when I went to look at the program Parted Magic I noticed that my EFI System Partition has no file system and is blackened out. I do have a Acronis backup unforturnatly it's 3 month's old but it's better than nothing. I also have tried using a Windows Recovery thumb drive to fix the startup issue. I chose the "Fix Startup Issues" option and it started to do something and said it would take hours but then all the sudden it restarted and when I tried to run the Startup fixer it said it couldnt do anything about it. Is there a way to rebuild that EFI System Partition? I would like to fix it but at least anything I use Parted Magic to get my personal documents and things onto a external drive for a backup and then do a fresh install.
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Feb 9, 2014
My machine is breaking down here.
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May 6, 2014
I am the same person who posted a thread about needing drivers for Windows 7 after dual booting it with my preinstalled copy of Windows 8. So, I was on Windows 7 today, and my screen randomly blinked on and off for 5 seconds, and then came up with a message saying my system display driver crashed but had recovered. Then, about a minute later, it crashed again and came up with a BSOD saying that the display driver had crashed but failed to recover. I do not have the error code from it, as I only saw this screen once, and forgot to copy down the codde because I got freaked out But anyways, I have copied the system report to this post from the Seven Forums System Tool. I am currently running in safe mode on my Windows 7.
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Feb 16, 2014
Today when I played my favorite game ( entropia universe), I got a message from my game saying that I have low ram, I checked on the Ctrl alt del thing and I was shocked that only 3.8 gb ram was usable when i have 8 gb ram and using 64 bit system. So here comes to my first question... Why would this happen?
So I happened to follow a tutorial and turned on the maximum ram checkbox in the advanced settings in boot tab in msconfig. However when I first reboot I got the session 3 initialisation failed BSOD. The second time and third time and so on and so forth I got bad system config info, which turned my computer into a reboot loop. Second question, why would this happen?
My experience similar to this unlucky fellow : Win 8 BSOD : BAD_SYSTEM_CONFIG_INFO (Details available)SOS
so I followed the guide in the thread and tried to recreate my BCD. I successfully got into the advanced setup options ( I think it is called this ?) by pressing shift +f8.
However I still failed as I was locked there. Every option including opening the command prompt is blocked because it said that operating these options needed administrative rights which I have in my hands. However the ASO said that it can't find any administrative accounts in my computer. Third question , why would this happen?
So now my computer fell into another loop. Whenever I started my computer it went into the ASO and wouldn't get away from it. And can't even see the lovely face in BSOD.
I am am using windows 8.1 in amd fx 8150 and 8 gb ram, computer was somehow normal with occasional freezing ( 1-2 times a month ).
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Sep 8, 2012
As soon as I start an application (Cadence Allegro PCB Designer 16.5 but I don't think it's relevant) my CPU usage gets to the roof and stays there long after I killed the application and I believe I every associated process. The CPU usage is so high that the battery will be drained after about 45 minutes (It usually last about 3 hours).
According to my task manager the responsible is "Service Host: Local System (Network Restricted)". As a matter of fact, preventing the executable from accessing the network sort of solves the issue. I don't believe I need that executable to access the network but I'd like to understand what kind of network service can consume that much CPU (was actually affraid of overheating) and to know if there's a more appropriate way to solve this.
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May 21, 2014
So I've been having this problem for days now, two tasks named Service Host: Local Service(Network Restricted) and Service Host: Local Service(No Network) keep using up ALL of my cpu, theyre usually accompanied by any app I have open, so my task manager is basically like this for example:
Service Host: Local Service(Network Restricted) 40% cpu usage
Skype 29% cpu usage
Service Host: Local Service(No Network) 26% cpu usage
If I close skype, the usage goes down to 2 percent for a brief second and then any other app I have open launches up instead of skype and uses up all of my cpu.
I've tried several virus scans and I've done my best to clean up the system but I still have this problem
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Sep 26, 2013
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available.
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May 9, 2014
what I am experiencing are totaly random CTDs of any game I play, it has been happening In Win 7 and now with Win 8.1. All same kind of crash with same exception code.
Games have been Battlefield 4, Hitman Absolution,Left 4 Dead 2 and now Red Orchestra 2.
Here is what reliability monitors report has to say about the latest crash:
Source
rogame.exe
Summary
Stoppedworking
Date
5/9/201412:25 AM
[code]....
Notice the exception code, c0000005,every single CTD with every game was giving this same exception code....
At first I suspected a hardware problem since that code usually means defective RAM. Thing is I have tried everything I could think of. System is not overclocked, ran memtest on each stick individually with no errors, swapped RAM with memory from a functioning computer,RMAed mobo, even just swapped video, and still same problem. Only 2 parts I havent touched are CPU and PSU. I suspect maybe a defective memory controller on this CPU? Also to rule out software issue I tried running driver verifier, but when I restart it doesnt seem to be doing anything.
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Oct 30, 2013
Internet Exception Error 12003 Details: The server returned extended information 226 Transfer complete. 200 Type set to I.
Just started after updating to 8.1
I have a program called WYSIWYG Web Builder. It has FTP built into the program. It uses wininet. I have had no problems with this program until now. It was working fine with Windows 8. After updating to Windows 8.1 I now get this message.
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