Debugging :: BSOD And CTD - Error 119 And 133 / Exception C0000005
Jun 18, 2014
I've recently upgraded my motherboard, processor and RAM to an ASUS Z87-K, Intel i5-4670K, and Corsair XMS3 1x8GB, and ever since I have been experiencing what appear to be video card related crashes. I am using a Zotac Geforce GTX 560 AMP, and a Corsair 750w PSU and did not have issues before the upgrade. The computer will crash to desktop while playing high performance games, sometimes almost immediately, sometimes after an hour or two. This results in an event log message like this:
This is bad enough, but I have also been receiving BSOD in more sever cases. My dump files are zipped and attached here.
In my troubleshooting to date I have:
- started upgrade from clean Windows 8.1 install
- checked all my power supply settings,
- checked all internal connections
- made sure the RAM was running at the appropriate frequency and power settings
- updated my BIOS and all my drivers manually, included several clean driver installs for my graphics card
- conducted Windows Repair
- checked the temperature: CPU less than 40C, GPU a fair bit higher in mid 70's
- tested memory for damage, came back clean
- ran dskchk, came back clean
- ran dxdiag, says there are no problems
Note: I've been using Shogun 2 to run tests, but it happens on every game I've tried (Arma 3 and Planetside 2 through Steam, and FarCry 3 through Uplay)
My next step will most likely be another complete format and reinstall, and then if it still remains I would have to assume my video card is shot, a horrible coincidence that it happened right when I upgraded everything else.
what I am experiencing are totaly random CTDs of any game I play, it has been happening In Win 7 and now with Win 8.1. All same kind of crash with same exception code.
Games have been Battlefield 4, Hitman Absolution,Left 4 Dead 2 and now Red Orchestra 2.
Here is what reliability monitors report has to say about the latest crash:
Source rogame.exe Summary Stoppedworking Date 5/9/201412:25 AM
[code]....
Notice the exception code, c0000005,every single CTD with every game was giving this same exception code....
At first I suspected a hardware problem since that code usually means defective RAM. Thing is I have tried everything I could think of. System is not overclocked, ran memtest on each stick individually with no errors, swapped RAM with memory from a functioning computer,RMAed mobo, even just swapped video, and still same problem. Only 2 parts I havent touched are CPU and PSU. I suspect maybe a defective memory controller on this CPU? Also to rule out software issue I tried running driver verifier, but when I restart it doesnt seem to be doing anything.
I just updated my Nvidea graphics card, and for some reason after restarting my laptop, in order to install these files to the system, the "System Thread Exception Not Handled" Blue screen error flashed on my screen, and later redirected me to an automatic repair screen, which attempted to fix this issue.
I ended up restarting the laptop on safe mode, uninstall my Nvidea graphics card and completely reinstall it from scratch.But for some reason it keeps giving me the same error each time I restart my laptop.After some research online, apparently there's an issue with Avast and Nvidea?
You will find attached the SF Diagnostic Tool grab all option files needed to view the issue at hand.Many are saying that I've not been installing the corrent drivers, but that's not possible, as it's directly from the MSI website (GT70 0NE) linked to the official Nvidea website, saying that the driver includes my graphics card (680M).
While other people are saying that maybe Avast is causing some issue towards the graphics card?I have the Avast 2014 Professional Antivirus.
Laptop Specs: Windows 8.1 MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz 64 bit NVIDIA GeForce GTX680M Intel HD Graphics 4000
I'm currently running my laptop without the nVidea Graphics Card Drivers, and seems to be fine so far.
I just got an Asus Q501LA notebook and while connecting to a wireless network I get a BSOD with this message kmode exception not handled (netwew02.sys)
All of them result in a file called ntoskrnl.exe being highlighted in BlueScreenView Other files highlighted in KMODE Dump were athw8x.sys, Ndu.sys, and NETIO.sys
I've been getting blue screens of death infrequently, attached to my PC randomly losing power and hard freezes. I used to ignore it (used to get it rarely in BF4 a while ago, and often in Star-Citizen), but with things like LoL or Diablo 3, it doesn't ever happen.
Now i've been playing ArcheAge it's been happening alot, I purged my ATI drivers (was getting an AODDriver registry issue showing up with Event Viewer) with uninstall and the reg-edit clean. Then installed the most recent build and used CC cleaner to clean out a whole lot of issues it found. The random shutdowns and freezes seemed to have stopped, but I've still been getting the System_Service_Exception BSOD a few times a night of constant play.
I have a bad suspicion with the freezes / shutdowns it's a HDD issue or a power supply issue, but after the driver clean i've only been getting BSODs so far (as the oldest parts of my PC is my 5+ year old Corsair 620W and my HDDs that now are sitting loose as my 280x is too wide for the case(getting a 750D and a SSD for boot soon hopefully, then PSU later).
Still getting freezes. I think the attached ZIP is what i need to attach, I accidentally ran it twice not realising the folder where it put the dump.
My Msi Ge70 2oe is 5 moths old and i got several BSODs since purchase. I updated most drivers in April, still got 6xBSOD this month. Most of them System_Service_Exception and addressing ntoskrnl.exe+59769. idk what that means, think have some really bad drivers it happens mostly using chrome.
Using manufacturers Live update 5 to update, although not installed some optional like norton internet security. Checked memtest and windows memory test programs, nothing unusual.
I used to blue screen whenever I start up my laptop; could only start it through safe mode. I had a ton of errors trying to reinstall Windows, but then eventually did it. Anyway, Why I was blue screening. I was setting up everything and downloading things I wanted (after resetting Windows and deleting almost everything), when *SEEMINGLY* out of nowhere, I would blue screen. After a couple of blue screens, I noticed it was only when opening Skype. Turns out this was why I was blue screening ages ago when opening my laptop. Anyway, I want to fix this. More detail would be this: I click on Skype, blue screen with something to do with "System service exception ks.sys"
I need Skype to communicate with friends and family.
Internet Exception Error 12003 Details: The server returned extended information 226 Transfer complete. 200 Type set to I. Just started after updating to 8.1
I have a program called WYSIWYG Web Builder. It has FTP built into the program. It uses wininet. I have had no problems with this program until now. It was working fine with Windows 8. After updating to Windows 8.1 I now get this message.
I am just built a new pc and installed and updated all drivers properly. But it keeps crushing and most common bsod is "Ntfs_File_System" and "Service_Exception_Not_Handled". I searched almost all of similar forum post and i still get bsod's. İ have tried to run Memtest86 and it couldnt find any error in rams. Sometimes data corruption occured in my several files and i have ran HD TUNE to find any bad sector but it was ok too. I have done all i can and it still crushes 2-3 times a day.
About system: Windows 8.1 Asus p9x79 motherboard Asus Gtx770 o.c. graphic card Intel i7 4820k processor
I couldn't attach my minidump files so i have uploaded them: [URL] ....
System Thread Exception Not Handled AND Failure Configuration Windows Updates, Reverting Changes.
I own a computer Asus (Windows 8, 8 Gb RAM, 1 Tb hard disk, Intel i5 cpu). I cannot use that computer, because every time I have to restart the system, I get a Blue Screen Of Death: the message says "System Thread Exception Not Handled". Restore-points have not solved the problem. I was forced to completely reinstall the OS. Over and over again. The last time it happened, I was forced to Reinstall the OS twice. I was awake for nearly 48 hours, non-stop, to make sure everything would go smoothly.
Every time I reinstall the OS, I am forced to reinstall all the hundreds of Windows Updates. On a Metered connection. In one week I've used up my ISP's monthly internet allowance.
But this is only the beginning of the nightmare. Not only do I have to re-download and re-install hundreds of Windows Updates, over and over again, and on a Metered connection. But, also, every time I reinstall them, I get the message "Failure configuring Windows Updates; Reverting Changes." What is ever worse is that the message only appears AFTER I've downloaded gigabytes of Windows Updates on a Metered connection.
In other words, Microsoft Windows asks me to install Updates, to solve the problem "System Thread Exception Not Handled." But, at the same time, Windows is incapable of installing those Updates, because of "Failure to configuring Windows Updates; Reverting Changes."
So, in order to be able to use that computer, I would like to completely remove Windows from that computer. But the computer does not allow me to format the C drive. It does not allow me to delete Windows 8, either. What should I do??
I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this could be a hardware issue.
I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!
My system specs are the following:
Laptop: Asus S400 CA CPU: Intel Core I5 3317 U @ 1,70 GHz Memory: 8 GB Graphics: Intel HD Grpahics 4000 Mainbord: Asustek S400 CA Antivirus: Avast! Internet Security (Version: 140512-0)
Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.
I was working on my laptop on Tuesday and all of a sudden it blue screened with the following error:
system thread exception not handled athwbx.sys
I have tried to uninstall the graphics card as a lot of searches mentioned that this was a problem. I can boot the laptop to safe but cant do much else than that. I have also tried system restore but that fails as well.
I got a new laptop, and pretty much immediately after initial set up I shut my laptop, the next time I tried to open it it showed the BSOD, it has the error,system_thread_exception_not_handled (iastora.sys). After it does the restart my computer runs fine. I followed the directions and included the file.
I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.
Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..
the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again
I have replaced every piece of hardware on this build and I cant get rid of the memory management bsod. It happens randomly. During games, installations, boot up, basically whenever it feels like it. I tried a different HDD as well. SSD and standard gives the same result.
PC specs are mobo msi z87-g43 cpu i5 4570 radeon r260x 8gb corsair ram 550w psu windows 8.1
I have upgraded from Windows 7 to Windows 8 about a year ago or so. When Windows 8.1 was released I upgraded again. But ever since I upgraded to Windows 8 I sometimes get BSODs, and after to uprading to 8.1, I get BSODs several times. My computer boots, everything is going okay until I log into Windows.. after 30 seconds the BSOD hits. That happens 5 or 6 times and then everything works just fine. I have a Intel i5-2320 quad core 3.0 GHz processor, 4 GB RAM, 64 bit.. Also it's a Lenovo All in one PC. There's more info in the folder I uploaded.
I have started having BSODs since last week. They seemingly seem to occur at random after using my computer around an hour. My computer is 2 years old, and I have never had problems with it, nor have I made any changes in the last weeks.
I have run chkdsk on both my drives, and they do not have any problems. I have also run a memorycheck (3 runs) and everything seems to be fine there as well.
After the first BSOD last week, my computer did not want to start up anymore, since for some reason my SSD was not the designated boot drive anymore. After changing this back it starts though, only to crash after a while again.
I have used the SF Debug tools, since my computer for some reason does not create dumpfiles in the designated folder.
I bought a brand new PC and mostly during gaming but not always, sometimes with just even something such as Skype open my PC crashes with WHEA Uncorrectable Error and then restarts.
I hope I did this correctly, here is my log file. Nothing is overclocked as well.
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
Other things I've done: -Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C -Run Memtest86+ for 10 passes - no errors Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven) Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing Update motherboard and GPU BIOS Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
Today I purchased a Dell Inspiron 3000 series laptop, running Windows 8.1 Update 1 64-bit. However, whenever I shut down or reboot, I get a BSOD with the error, DRIVER_POWER_STATE_FAILURE. Strangely, it only occurs when I am running on battery power, and after the up time of the machine is 7 minutes. If it's plugged into AC then I don't have any issues.
The minidump shows that the problem seems to be caused by NTOSKRNL.exe.
For the past few months I have been having an issue while playing games or watching any kind of videos on line (youtube, netflix, etc.) My PC will randomly get BSOD and say something like WHEA uncorrectable error. I'm not really quite sure where I would start to look to address this issue as im used to my computer letting me know whats wrong with it and im not very good with computers .
Reading through some other issues I saw from others on this site I have included a copy of my minidumps on one drive.
I keep getting blue screen all the time, its so frustrating, ive reinstalled for 2nc time now and this error doesnt go away. I dont know what to do, i dont know if it is a hardware problem or a software problem, ive run RAM and HDD tests and passed both. And everytime i get blue screen,the bios reverts to some old settings ive had.
