Frequent System-crashes In Windows 8.1?
Mar 30, 2014
My Sony Vaio Tap 11 (model: SVT1121C5E) runs very unstable ever since I bought it about 3 months ago. Almost every day the system crashes, sometimes multiple times. Sometimes with prior bluescreen, Windows colleting data and then stopping at 100%.
Occasionally the device shuts down and automatically restarts.Sometimes the screen becomes black and the device can be turned off only by holding the power-button for a few seconds.
I'm running Windows 8.1 and all the current device-drivers, bios-update and Windows-updates are installed.
The event-viewer has some "Event41, Kernel-Power" entries in the category "critical such as following:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID>
[Code]....
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Oct 17, 2013
To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!
My error messages following a re-start are:
C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml
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Jun 24, 2014
I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.
Can sometimes make games work better by reducing graphics settings.
Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.
Have tried removing and reinstalling AMD catalyst drivers.
Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.
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Nov 17, 2013
I have a problem here with my Windows 8 pro. Whenever I open the system property (by right clicking on Computer > Property or directly from Setting > Pc info), the mouse pointer starts to flicker and slows down its movement then the desktop goes blank with the blue (or whatever) colour of the background. Then after some time it again returns back to normal but system property is closed.
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Sep 26, 2013
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available.
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Apr 29, 2013
I had deleted some items and decided to restore them.
When I open the recycle bin, I can see the files for about 2 seconds and then it seems the system crashes and refreshes/restarts. As soon as it opens, the little blue circle is there spinning.
I tried pinning a Recycle Bin tile to the tile screen and it does the same thing, whether I am in desktop mode or tile screen.
I have tried clicking on "restore all files" quickly when the Recycle Bin is open, but nothing is operable.
I have rebooted, I have checked for updates, and cannot fix it as of yet.
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Mar 27, 2014
My system keeps crashing when under load e.g. stress testing or gaming. This is on the system in my signature specs.
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Mar 12, 2014
I have been having stability issues with my system in my sig. I've recently swapped out the motherboard to the ASUS Sabertooth 990FX R2. The system passes 10 tests on Intel Burn Test on maximum and also passes tests on Passmark Burn In Test. However, when I run OCCT the system will test for about 1 hour and then crash no bsod or restart just become unresponsive to any commands.
Aside from Prime 95 do you know what else I could try to test my AMD 8350 CPU with? The CPU is running at stock speeds and at default settings within the BIOS.
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Jul 11, 2013
Whenever a system notification pops up, or if I install something, Magnifier opens up. When I try and close it, windows suddenly lags to the point where my mouse is extremely sluggish and stuttering. I have to wait a good ten seconds before I regain control of the system. In Ease of Access, I have nothing checked.
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Oct 28, 2014
I know when I bought my last Dell's they would send the Operating System Disk with it so I could re-install. At the price I paid for the system why was one not included? How do I get one, as I have purchased the license already with this system.
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Jul 28, 2014
It is just a matter of time before the system crashes. Sometimes I can play a whole evening without a crash, sometimes it crashes every 5 minutes. It does not seem to coincide with what happens in the game and it can be an old game with minimum graphics or something else on max, the crash is the same. As it crashes, screen goes black, it generates a hum on the speakers, and all I can do is to push the power button until it shuts off the power. Another problem is that there is NO dump file whatsoever. Minidump settings are all validated, but no dump gets created. I hope the SF debug Tool is enough.
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Dec 5, 2013
So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok.
I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out.
My rig is as follows: Windows 8.1 ProAsus Crosshair V Formula (latest bios)16gb CMX8GX3M2A2000C9 XMS3 (4x 4GB, running at 2071mhz)AMD HD7970AMD FX8150 (oc'd to 4.2ghz)2x OCZ Agility 3's in Raid0
This crash has happened a few times before the overclock as well as after, previous to installing 8.1 (upgraded from 8) the overclock was running stable for nearly 3 months. I rarely go over 60c and have been able to run prime95 for long periods of time during testing it without problems, as I said the crash happens at stock speeds too! So in short I don't think its related to the OC.
I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.
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Nov 8, 2013
I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.
The list of error messages I've recorded for the ones that happened while sitting at my desk are:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
RESOURCE_NOT_OWNED
IRQL_NOT_LESS_OR_EQUAL
TIMER_OF_DPC_INVALID (usbport.sys)
I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.
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Apr 1, 2013
My windows 8 computer keeps on restarting many times without much gap, and inturn it leaves me a error code before it restarts, and the error code is 0x0000005D. For the first time in a day, the computer works properly for an hour or less, then it restarts continuously by showing that error message. Am unable to fix this because my computer won't stay for a longer time to check out the issue, I have less than a hour to check and solve the problem, so a solution to fix this kind of errors.
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Jan 8, 2014
I have frequent reboots (only today: 3).
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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Nov 10, 2013
I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.
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Oct 29, 2013
In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.
Here I attach my diagnostic file.
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Nov 4, 2013
My machine is crashing frequently with nothing at all in the event viewer to track down the cause.
I have run your tool on the machine and attached the .zip.
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Aug 13, 2013
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
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Dec 29, 2013
My daughter plays on Friv, a website with hundreds of games, most of them are FLASH based.
It frequently creates BSOD on my Win 8.1 desktop computer
I'm tried to use Google Chrome and the result is the same.
When I look with BlueScreenViewer, I can see it is always the exact same error.
It happened in in Win 8, Win 8.1 Beta, and now Win 8.1
Each time the OS was fully installed from scratch.
I have the latest BIOS from ASUS as well as all latest drivers I could find.
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Apr 28, 2014
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
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Sep 29, 2013
I've had a HP Envy m6 laptop for a while now with windows 8 pro and I've noticed that i'm getting very frequent BSOD (Can't be virus since I have Bitdefender). It seems as though they occur 95% of the time while I play the game League of Legends.
I checked out my dump files using BlueScreenView and noticed that i'm getting a variety of errors (REFERENCE_BY_POINTER, PAGE_FAULT_IN_NONPAGED_AREA, ATTEMPTED_WRITE_TO_READONLY_MEMORY, KMODE_EXCEPTION_NOT_HANDLED) caused by a variety of drivers (iaStorA.sys, tcpip.sys, ntoskrnl.exe).
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Sep 8, 2013
How can I return it ?
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Dec 20, 2013
My laptop has been crashing regularly and very often for about a month. Happens most of the time when I open a new webpage on chrome, or a video plays in browser - and I get this error displayed: Attempted Execute of NoExecute Memory.
I suppose this is a driver problem - this became a menace ever since I tried updating my video and audio drivers from the HP Website (Using a HP Envy DV6 7245us Laptop). I've tried reinstalling the drivers but it didn't solve the problem.
The laptop is new - bought it in September. Worked fine. Ran virus scans - nothing detected (I use BitDefender).
OS: Windows 8.1 64-bit
RAM: 6 GB
2.3GHz up to 3.2GHz AMD Quad-Core A10-4600M Accelerated Processor
AMD Radeon HD 7660G Discrete-Class graphics and up to 3060MB total graphics memory
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Feb 1, 2014
I only just very recently received this laptop as a gift, but as soon as I started watching movies on my Netflix account I noticed that the screen would briefly go black then return to my program. This happens very often, once every 2 to 5 minutes. And this only happens when I'm trying to watch movies. Browsing and game play is flawless. What could be the issue? It was recommended that I install Windows 8.1 upon setting up my laptop, so I did just that. I didn't play around with Windows 8 beforehand, though, so I don't know if the problem is the operating system or not.
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Nov 24, 2013
Any way of deleting all the alleged 'Frequent' buttons from the foot of the screen when I go into IE. Obviously I've tried deleting them individually but they insist on returning. Ideally I'd like to get rid of 'Frequent' itself so more of my genuine 'Favourites' would show.
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Jun 14, 2014
I'm having random freezes on my Windows 8.1 64bit computer.
I built a custom PC last year and everything is working well until it is around 6-10 months old. Random freezes started occuring. I tried doing reformat but the problem does not go away. Figuring that it may be the problem of Windows 7, I upgraded to windows 8.1 and also added a SSD to use it as a primary drive. 1 week into windows 8.1 and SSD the problem started occuring again, sometimes even when I'm just browsing the internet without viewing videos.
-windows 7+1TB HDD(OS), having a crash
-upgraded to windows 8.1+128GB SSD (OS)+1TB HDD(secondary drive), having a crash
I turned file paging off on my SSD and allocated 8GB of virtual memory to my secondary drive. When the crash happens, no BSOD occurs, my screen just freezes and I'm forced to do a hard reset. When there is sound playing while the crash happens, the sound will keep looping until I did a hard reset.
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Feb 6, 2014
I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.
When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.
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Aug 8, 2012
Been trying to run fifa12 in windows 8 for a while without success. Initially it asked for .net3,3.5 framework and i installed it. Still its not working. It enters the gamescreen and crashes out in few seconds. The setup menu gives direct3d .net framework exception. have also updated the dirctx runtime.
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Mar 3, 2014
Every time I go to control panel and then hardware and then to touchpad settings I get a crash after making whatever change I want and clicking OK to finish and close. I don't know what the shell common dll is or why it fails but it gets old.
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