Debugging :: Windows 8 Pro Frequent BSOD With Different Error Messages
Nov 8, 2013
I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.
The list of error messages I've recorded for the ones that happened while sitting at my desk are:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
RESOURCE_NOT_OWNED
IRQL_NOT_LESS_OR_EQUAL
TIMER_OF_DPC_INVALID (usbport.sys)
I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.
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Apr 25, 2014
I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this could be a hardware issue.
Some of the errors I got are:
KMODE_EXCEPTION_NOT_HANDLED*
KernelSecurity Check Failure
DPC Watchdog Violation
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Jan 8, 2014
I have frequent reboots (only today: 3).
My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).
By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
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Nov 10, 2013
I just install my computer last week and nothing wrong with my computer. But now sometimes i get BSOD when i start my computer. I get BSOD when start my computer and enter the desktop.
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Nov 4, 2013
My machine is crashing frequently with nothing at all in the event viewer to track down the cause.
I have run your tool on the machine and attached the .zip.
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Aug 13, 2013
I have been experiencing a number of crashes recently when gaming which have been become increasingly frequent. Initially I assumed it may be due to overheating, but all temperatures were normal when checked with coretemp and nvidiainspector. Attached is the SF file.
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Dec 29, 2013
My daughter plays on Friv, a website with hundreds of games, most of them are FLASH based.
It frequently creates BSOD on my Win 8.1 desktop computer
I'm tried to use Google Chrome and the result is the same.
When I look with BlueScreenViewer, I can see it is always the exact same error.
It happened in in Win 8, Win 8.1 Beta, and now Win 8.1
Each time the OS was fully installed from scratch.
I have the latest BIOS from ASUS as well as all latest drivers I could find.
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Apr 28, 2014
I bought my Sony VAIO flip on 12 Feb this year. At the beginning of April it started frequently crashing (a few times a day when using it on my commute and in the evening). It (almost) always crashes with a BSOD, but no error code, and no crash dump generated. About a quarter of the time, upon restarting from the crash, its says "Couldn't start Windows. Internal SSD not found". I'd keep restarting it and it would fail to start with the same error. If I leave it for a while (30 mins+), it restarts fine, until the next crash.
Given the 'SSD not found' errors, I had assumed it was a hardware fault with the drive failing intermittently. This would also explain the lack of crash dumps if the drive had issues and Windows couldn't write to it. However, I've read around and found some SSDs displaying this behaviour after a crash due to unexpected power loss to the drive, so I'm now wondering if this is a symptom not a cause.
Furthermore, windows restore does show windows updated some drivers at the beginning of April when the crashes started.
I did have one crash with and error code and a dump (24th April) but this is the exception. From the event log (occurrences of id 41 "The system has rebooted without cleanly shutting down first") I can see crashes a few times a day every day I've used the computer in April:
Date Count
14-Feb 1
17-Feb 4
05-Mar 1
06-Mar 1
08-Mar 1
09-Mar 1
18-Mar 1
22-Mar 1
23-Mar 1
28-Mar 1
29-Mar 1
31-Mar 2
03-Apr 2
04-Apr 4
05-Apr 2
06-Apr 6
07-Apr 4
08-Apr 1
16-Apr 6
17-Apr 3
20-Apr 3
21-Apr 5
22-Apr 1
23-Apr 2
24-Apr 8
25-Apr 2
26-Apr 6
I've tried cloning the hard drive to an external one and booting from that to eliminate issues with the internal hard drive but I can't really get that to work.
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Sep 29, 2013
I've had a HP Envy m6 laptop for a while now with windows 8 pro and I've noticed that i'm getting very frequent BSOD (Can't be virus since I have Bitdefender). It seems as though they occur 95% of the time while I play the game League of Legends.
I checked out my dump files using BlueScreenView and noticed that i'm getting a variety of errors (REFERENCE_BY_POINTER, PAGE_FAULT_IN_NONPAGED_AREA, ATTEMPTED_WRITE_TO_READONLY_MEMORY, KMODE_EXCEPTION_NOT_HANDLED) caused by a variety of drivers (iaStorA.sys, tcpip.sys, ntoskrnl.exe).
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Nov 19, 2013
So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:
- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.
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Jun 12, 2014
For a while now I've been getting BSODs, sometimes while playing games, sometime when watching Youtube, sometimes when using other programs. I'm suspicious of a driver issue, but when I tried using verifier.exe and rebooting I get another BSOD - "driver_verifier_iomanager_violation" followed by it rebooting a couple of times, more BSODs, giving an error and forcing a system restore.
Zip attached - I have a whole load other minidumps going back a couple of months if they're useful!
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Sep 15, 2014
I have a Samsung R580 laptop and bad things appeared two days ago and continues until now.
The first thing happened is my computer freezes while I'm doing normal things with it. No way for Ctrl-Alt-Del, no way for soft reset. All I could do is Power off the computer, and then turn it on. After turning on, I saw that the system could not boot but stopping at POST screen. If I Ctrl-Alt-Del at that time, it can boot to Windows. If I let the system freezes again, the procedure returns. If I shut down Windows by myself, the next time I turn on the laptop is OK, no freezing at boot time but freezing in Windows will be a certain fact.
The symptom returns after some random time. Maybe 1 hour, maybe more or less.
Initially I thought it was the cooling system problem. I had the laptop to service, they clean it carefully and the heating problem could be bypassed.
Nevertheless, the problem still came after I brought the laptop home.
I wanna seek for minidump file. Things I did to have it are as follow
The OS did not ask me to restart but I did it to avoid any complicated things.
The crashes still occurred and after a long time waiting, I saw this BSOD screen
After a long time waiting (the record of waiting is the amount of 5 hours 30 mins), the collecting process is still 0%. No minidump file found.
I formatted the C: partition and reinstall Windows 8.1. Just Windows and Firefox, no more softwares. The BSOD problem still occur, but the error code changed to CRITICAL_PROCESS_DIE. Still no minidump file.
Memtest86+ shows no errors. As the below picture
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Oct 19, 2013
I bought a new laptop (Vaio Pro) a couple weeks ago, and it's been bluescreening repeatedly ever since (about 20 times in two weeks). I'd send it back to the manufacturer, but I'm currently being interviewed for several jobs, each of which requires an interview presentation, so I absolutely definitely need access to it at the moment, and that's unlikely to change in the next few weeks sadly.
I've attached the Diagnostic Tool output.
The error messages appear unrelated, which I would guess is symptomatic of a fairly low level problem.? The most common ones are "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and "PAGE_FAULT_IN_NONPAGED_AREA", but there are others (see dump files).
There's no obvious pattern to when the crashes occur, except maybe a very slight increased probability when playing a game (although it still happens when I'm working as well) .
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Apr 1, 2013
My windows 8 computer keeps on restarting many times without much gap, and inturn it leaves me a error code before it restarts, and the error code is 0x0000005D. For the first time in a day, the computer works properly for an hour or less, then it restarts continuously by showing that error message. Am unable to fix this because my computer won't stay for a longer time to check out the issue, I have less than a hour to check and solve the problem, so a solution to fix this kind of errors.
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Oct 19, 2013
Getting 2 error messages. 1 for windows update, the other for the store. These are the messages:
Windows update 8024402F
Store 0x80072ee7
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Sep 15, 2014
I was working on my laptop on Tuesday and all of a sudden it blue screened with the following error:
system thread exception not handled athwbx.sys
I have tried to uninstall the graphics card as a lot of searches mentioned that this was a problem. I can boot the laptop to safe but cant do much else than that. I have also tried system restore but that fails as well.
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Nov 22, 2013
Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......
I updated all driver & ssd firmware but no result.
I collect dmp files & collect some data.
Stop code 0x00000133.
Related driver show hal.dll +546a
Due to restart i didn't collect so many.
I will update dmp file information shortly.
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Feb 17, 2014
I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.
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Jul 21, 2014
Today I purchased a Dell Inspiron 3000 series laptop, running Windows 8.1 Update 1 64-bit. However, whenever I shut down or reboot, I get a BSOD with the error, DRIVER_POWER_STATE_FAILURE. Strangely, it only occurs when I am running on battery power, and after the up time of the machine is 7 minutes. If it's plugged into AC then I don't have any issues.
The minidump shows that the problem seems to be caused by NTOSKRNL.exe.
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Apr 12, 2014
Randomly today my computer decided it did not want to boot. It originally had a different error code, but I found a tutorial on how to fix it, I followed the tutorial and my problem stayed the same but my error code changed. Basically something is wrong with my boot sector.
The initial code was 0xc0000225 and I used this tutorial to solve it: Solution to your PC needs to be repaired Error code: 0xc0000225
After that I got the new error: 0xc0000001. I have tried rebuilding the BCD, I have tried fixing the master boot record. I even started to go as far as to do a system "refresh" but windows told me that the HDD was locked and I have to unlock it to do a refresh, which Id much rather not do. When I tried to rebuild the BCD it detected my OS but when I told it to add it to the boot list it says "The requested system device cannot be found".
The weirdest thing is everywhere I look I am told to use the windows startup settings but they are totally missing from the menu. I booted to my bootable Windows 8 64 bit flash drive, selected repair my computer, then selected troubleshoot and advanced options and the only things that are available are system restore, system image recovery, automatic repair and command prompt. right under command prompt is where startup settings should be. I cant reformat because I have a lot of stuff that would take forever to get back like music etc.
Automatic repair didnt do anything. Safe mode does not boot either.
Laptop specs:
Asus VivoBook s500ca
Windows 8.1 Professional
8 gig of ram
intel i7 processor
HD 4000 graphics
500 gig HDD + 24 gig SSD (setup as cache)
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Mar 29, 2014
So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: WINDOWSsystem32winload.exe is missing or contains errors.
I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is useful or not...):
Product Name: h8-1160t
Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
Processor Speed: 3400MGHz
Processor Stepping: 000206A7 0000001A
Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
Channel A: XMM1 0 MB / XMM2 4096 MB
Channel B: XMM3 0 MB / XMM4 4096 MB
Integrated MAC: 386077039221
System BIOS: CHG_711.ROM v7.11
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Aug 22, 2014
Today I've had a bsod on Windows 8.1 pro 64 bit, I got this error pfn list corrupt and waited for the pc to restart and it didn't. I've turned off the pc by holding the power button for a couple of seconds, restarted it, now it doesn't boot. The lights on the motherboard light up but the cpu fan isn't running.
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Apr 29, 2014
- Windows 8.1 Pro
- Intel core i5-3470 CPU @ 3.20 GHz
- Kingston DDR3 8gb 1600 MHz
- AMD Radeon HD 7850 2gb
- Asus PBZ77-V LX2
- Cooler Master ThunderM 620
I still get BSOD although I reformatted my pc and installed all up-to-date drivers. So far I only got BSOD while playing League of Legends.
If it's hardware, is there a way to know which hardware is it so I can replace with new one.
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Oct 29, 2013
In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.
Here I attach my diagnostic file.
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May 28, 2014
My computer was fine one day then, today when I was just browsing the internet it crashes. The computer restarts and then tells me there was a problem, then when I log in I get nothing but a black screen but my mouse can still move around. sometimes when starting up it takes me to the page and asks what to do. I tried refreshing the pc first and it did nothing. I then started it in safe mode and ran sfc /scannow on command prompt and it told me there were problems but it couldn't solve some of them it gave me something to look up but once again it crashed and restarted before I could read it.
I've had the computer for just over a year and it has always had windows 8.
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Mar 24, 2014
Win 8.1 Pro x64, single-user computer. I don't know if it started with updating from 8 to 8.1 in December, but roughly since then I've getting been a fair number of error messages while saving or changing a program's default setting, saying directly or indirectly that I need administrator rights to do the operation. My user account is Standard and shows me as Administrator, and everywhere I look says I am Administrator with full administrator rights. Yet, as the screenshots below show, I now can't save to the system drive (C:) and can't even uncheck the default file manager setting within the XYplorer, my normal file manager. The other day I couldn't save an extracted folder under in its intended program folder in Program Files (x86), something I did numerous times with new versions of the same program under Win 8 and Win 7. What is the way to overcome this?
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Jun 13, 2014
I'm using a ASUS S56CA ultrabook which runs VERY SLOWLY (takes 5+ minutes to boot up)! OS is Windows 8.1 with ALL the latest Windows Updates installed.
I get the BSOD error "Driver_Power_State_Failure" usually when trying to enter sleep mode or using the Instant ON feature from ASUS .. neither of them work properly so after researching online I've decided to REMOVE the Intel Rapid Storage Technology (Intel RST) RAID Driver .. reboot and it's still VERY slow to boot. I've also tried to d/l new drivers from the ASUS website (only BIOS and few others) which were also installed but still get same results. The Intel HD 4000 Graphics is also out of date but I cannot d/l the update from the intel website .. shows file not available?
It also does NOT shut down completely .. select Shut Down from the menu and screen goes BLACK but power never goes off .. so I must manually hold the power button 5 seconds to shut down.
Finally, I've turned OFF ALL power saving features in Power Options .. no sleep .. no turn HDD off, etc.
I need to know how to fix this system so it does NOT take 5 minutes to boot up.
I'm also attaching the last 4 minidump files for review .. plus I'll use the SF utility tonight to get the other suggested files.
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Oct 17, 2013
To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!
My error messages following a re-start are:
C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml
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Dec 2, 2013
I keep getting a blue screen no clue what the cause might be, rar file containing two dmp files.
OS : win 8.1
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Aug 3, 2014
I was in the middle of talking to my friends when all the sudden i get a BSOD with and IRQL_NOT_LESS_OR_EQUAL error.
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Jun 24, 2014
I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.
Can sometimes make games work better by reducing graphics settings.
Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.
Have tried removing and reinstalling AMD catalyst drivers.
Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.
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