Debugging :: Numerous Blue Screens With Varying Error Messages
Oct 19, 2013
I bought a new laptop (Vaio Pro) a couple weeks ago, and it's been bluescreening repeatedly ever since (about 20 times in two weeks). I'd send it back to the manufacturer, but I'm currently being interviewed for several jobs, each of which requires an interview presentation, so I absolutely definitely need access to it at the moment, and that's unlikely to change in the next few weeks sadly.
I've attached the Diagnostic Tool output.
The error messages appear unrelated, which I would guess is symptomatic of a fairly low level problem.? The most common ones are "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and "PAGE_FAULT_IN_NONPAGED_AREA", but there are others (see dump files).
There's no obvious pattern to when the crashes occur, except maybe a very slight increased probability when playing a game (although it still happens when I'm working as well) .
For about a week now, my computer has had intermittent internet access. It'll work anywhere from about 10 seconds to 45 minutes or so before cutting out. When it disconnects, it usually corrects itself within the next minute or so, or disconnecting/reconnecting to the network, running the troubleshooter, or turning on/off wifi will correct the issue slightly quicker.
When running the troubleshooter, I've seen about every error it has. Usually "Default gateway is unavailable." Sometimes an IP error, sometimes "network cable is unplugged," sometimes it'll tell me I have a router or modem error, or to contact my ISP. It varies. I've seen up to 3 errors at once, and then the next time the Troubleshooter runs it'll give me another entirely. The network itself is fine. A number of other devices function consistently throughout the day as my PC has issues. This PC worked on this current network for about 3 weeks prior to failing.
Normally, it thinks it's connected. Sometimes it shows the yellow symbol in the bar and says no internet access. Usually depends on how long it cuts out for.
On an HP Touchscreen laptop AMD A10-5745M APU processor Windows 8.1, 64 bit Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter Security on the wireless network is WPA2-Personal with AES encryption
I've checked for viruses (none), refreshed the PC (not a full restore, but the one that does not remove files, just programs and settings), done a couple things in command prompt, and updated the driver.
Every few days I get a blue screen if death error message and have to reboot my computer. The error messages are rarely the same. Today's message was Page_fault-in_nonpaged_area (igdkmd 32.sys), however, as I said, I receive many other messages. I have googled the various messages and the usual advice is to disconnect my various bits of hardware (printer, scanner, external hard drive, router and Inport {for recording from a turntable). I am supposed to see whether the BSOD appears after each piece of hardware is removed. This isn't practical as the errors aren't occurring consistently or every day so I wouldn't easily be able to tell which hardware is causing the problem.
I'm getting either the KERNEL_SECURITY_CHECK_FAILURE or the BAD_POOL_HEADER Blue Screen (of Death).
According to BlueScreenView, ntoskrnl.exe is responsible for most of the BSODs. You will find the dump files and a list of all the hardware specs of my computer in the attached rar archive.
Since last week I'm getting a lot of blue screens which appear for no apparent reason, sometimes I leave the computer locked for dinner and when I come back, the computer has restarted with a blue screen.
I'm using Windows 8.1 with update 1, and the blue screen's message is IRQL_NOT_LESS_OR_EQUAL .
I suspect that this is happening because of a wi-fi receiver that I've installed on my computer a month ago.
I have been getting issues for a little while and after some research i thought the issue was with my ssd. After getting a new one and doing a fresh install I am still getting blue screens?
Computer specs: Motherboard: Gigabyte z77x-ud3h i7 3770k, never overclocked running stock 16GB crucial ballistix 4x4GB EVGA Nvidia Geforce GTX570 HD Antec high current 750w gamer PSU
Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.
Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.
So I have been getting Blue screens on and off for a fair time now ( few months ) from once per week to multiple times per day. I have been trying to fix the problem for a fair while but I feel I am getting nowhere in which the frequency of the blue screens doesn't seem to change no matter.
Steps I have taken so far:
- cmd>sfc /scannow: This might have been a culprit to some blue screens. At first when run I would get "corrupt files found but not fixed". After spending some time trying to refresh windows 8.1 and failing (as I only had Windows 8 key), eventually I did a clean install of windows 8 (and still having the same message). I have since acquired a windows 8.1 key and used that to refresh windows, and now the message is from sfc when run is "Windows Resource Protection did not find any integrity violations".
- Windows memory test : So I ran this and had no errors.
- cmd>verifier: I have recently tried that with no crashes ( I think I set it up correctly and when I rebooted it booted normally to windows following steps here : [URL] ....).
- Moved graphics card slot: So I move my graphics card down one slot on my motherboard in case there was a dodgy connection, but this didn't work
I have attached the output from the SF Diagnostic tool and also an additional text file generated from WhoCrashed with some additional information.
I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this could be a hardware issue.
For a while now I've been getting BSODs, sometimes while playing games, sometime when watching Youtube, sometimes when using other programs. I'm suspicious of a driver issue, but when I tried using verifier.exe and rebooting I get another BSOD - "driver_verifier_iomanager_violation" followed by it rebooting a couple of times, more BSODs, giving an error and forcing a system restore.
Zip attached - I have a whole load other minidumps going back a couple of months if they're useful!
I have a Samsung R580 laptop and bad things appeared two days ago and continues until now.
The first thing happened is my computer freezes while I'm doing normal things with it. No way for Ctrl-Alt-Del, no way for soft reset. All I could do is Power off the computer, and then turn it on. After turning on, I saw that the system could not boot but stopping at POST screen. If I Ctrl-Alt-Del at that time, it can boot to Windows. If I let the system freezes again, the procedure returns. If I shut down Windows by myself, the next time I turn on the laptop is OK, no freezing at boot time but freezing in Windows will be a certain fact.
The symptom returns after some random time. Maybe 1 hour, maybe more or less.
Initially I thought it was the cooling system problem. I had the laptop to service, they clean it carefully and the heating problem could be bypassed.
Nevertheless, the problem still came after I brought the laptop home.
I wanna seek for minidump file. Things I did to have it are as follow
The OS did not ask me to restart but I did it to avoid any complicated things.
The crashes still occurred and after a long time waiting, I saw this BSOD screen
After a long time waiting (the record of waiting is the amount of 5 hours 30 mins), the collecting process is still 0%. No minidump file found.
I formatted the C: partition and reinstall Windows 8.1. Just Windows and Firefox, no more softwares. The BSOD problem still occur, but the error code changed to CRITICAL_PROCESS_DIE. Still no minidump file.
I have been getting random bsods with my computer that is fairly new and can't seem to figure out the problem. Most of these problems are caused by hal.dll.
Windows 8 Pro PC, looks like it's having SSD / Driver issues.
SSD is a Sandisk Extreme 120GB, latest firmware, using default windows drivers.
What's been attempted so far:
1. Power management of SSD turned off. 2. SSD checked to be on latest firmware. 3. DISM Healthcheck and SFC check. - No issues. 4. MemTest (HP's and Microsoft's own, since it's a UEFI booting machine) - No issues. 5. Windows Updates all installed last night.
Errors have varied between: dpc_watchdog_violation Driver_Power_state_failure and a couple of others.
Ever since I got my new pc, which was 3 months ago, I've been getting this message a lot, it occurs randomly, at one point I couldn't even install a pc game so I figured it was a memory problem thus I removed 2 of the memory chips (i have 4 8gb chip). after that the game installed perfectly but once in a while I still get this annoying frking message randomly, and it'll restart my pc... what am i suppose to do?
I run windows 8 pro 64bit 6.2.9200 Build 9200 Intel core i7-3970ghz, 6cores, 12 logical processors overclocked @ around 4100ghz 16gb ram radeon hd 7970
Here is the debug file after analyzing (C:WindowsMinidump-21513-7640-01.dmp)
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon.
My new PC is crashing constantly with the following errors:
MEMORY_MANAGEMENT (About 10 times per day) SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (This actually happened 3-4 times today (once while I was typing this message) PFN_LIST_CORRUPT (Maybe 4-5 times per day...usually when I'm trying to update STEAM?) KERNAL_SECURITY_CHECK_FAILURE (Only saw this once and it was when I was installing WoW)
There seems to be no method to this things madness.
Win 8.1 Pro x64, single-user computer. I don't know if it started with updating from 8 to 8.1 in December, but roughly since then I've getting been a fair number of error messages while saving or changing a program's default setting, saying directly or indirectly that I need administrator rights to do the operation. My user account is Standard and shows me as Administrator, and everywhere I look says I am Administrator with full administrator rights. Yet, as the screenshots below show, I now can't save to the system drive (C:) and can't even uncheck the default file manager setting within the XYplorer, my normal file manager. The other day I couldn't save an extracted folder under in its intended program folder in Program Files (x86), something I did numerous times with new versions of the same program under Win 8 and Win 7. What is the way to overcome this?
I'm having problems with my newly built computer, i build this badboy 3 days ago but it has lots and lots of problems :/. Whenever i play a video game it crashes after around 10 minutes of gameplay, i can hear the speakers buzzing when it crashes and it won't throw me any error ( nor am i getting a BSOD ). I checked the event logs but my knowledge has failed me!
Not sure what is going on right now. My computer was fine this morning before I left for work. My wife said it was working fine this morning, and then she left it for a while and when it came back, she was getting blank screens.
When I took a look, it was blank. I did a hard shutdown and after the welcome screen, got a black screen of death. After several reboots, it finally got to the tile screen, but froze there.
So, right now, I'm operating out of safe mode where things seem more normal. Anyway, here are the logs.
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
For a couple of days a strange thing happens to me after a while or Tuning 'that the computer is turned on I get a blue screen of death, but this does not happen regularly, however I went to the event log and in detail in XML vegono reported these details:
I'm running windows 8 on a partition so I use it mostly for gaming. I have 115 GB on the partition, and when I totaled all the files in my Bootcamp drive it comes to a total of about 80 GB, 50 from games, 20 from the OS. However, I'm constantly getting error messages saying that my disk is almost full and that 105 gigabytes have been used. I've tried CCleaner and disk cleanup but nothing big is found. So why would it be using space greater than what can be seen in the disk when using explorer and is there any way to fix this error (if it is one)?
My daughter managed to somehow get a blue screen of death every time she starts windows with "BAD_POOL_CALLER" as the error message which then makes the system restart. No action can be taken in windows because it restarts literally 10 seconds after you login. own?
I have a ASUS windows 8 system (64-bit) I bought slightly more than a year ago. After 6 months, I got the Kernel_Data_Inpage_Error blue screen (like this image: ) once in 10 days or so. I neglected to address the problem then. Totally regret it! Its frequency slowly started increasing and today I got it almost once every hour.
It does not happen at start-up like I read in some forums but while I am randomly working. The error message appears and the system automatically restarts. I have a major presentation for school coming up in a couple of weeks and would like to fix this at the soonest.
I ran disk check on my C drive and it said there were some problems and I went ahead and requested a repair. Once its complete and I ran the disk check again it still says there are errors and I initiated the repair again. Not sure if its fixed this time. D drive had no problems. I also ran the memory diagnostics tool - no memory errors were found.
I'm experiencing a problem after installing Windows 8 on Dell Inspiron N7110.
When I leave my laptop on for a while, it restarts because of a blue screen with the error: 0x00000050; PAGE_FAULT_IN_NON_PAGED_AREA
It only happens when the laptop isn't used but is still on. When I'm working on it this error doesn't occur.
I checked RAM and HDD with Dell Support Center PC Checkup (even RAM stress test) and it shows no errors. Besides the HDD is new, as my old one broke and Dell replaced it.
I updated all my drivers from Dell's Website, so they all supported by windows 8.
