Debugging :: BSODs With Varying Errors - SSD Or Driver Setback?

Feb 6, 2014

BSoD Tool dump attached.

Windows 8 Pro PC, looks like it's having SSD / Driver issues.

SSD is a Sandisk Extreme 120GB, latest firmware, using default windows drivers.

What's been attempted so far:

1. Power management of SSD turned off.
2. SSD checked to be on latest firmware.
3. DISM Healthcheck and SFC check. - No issues.
4. MemTest (HP's and Microsoft's own, since it's a UEFI booting machine) - No issues.
5. Windows Updates all installed last night.

Errors have varied between:
dpc_watchdog_violation
Driver_Power_state_failure
and a couple of others.

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Debugging :: BSODs At Random / Multiple Errors

Apr 13, 2014

I've been having fairly frequent, seemingly random BSOD's lately, only major hardware change I've made recently was upgrade my videocard to my current Nvidia GTX 750 Ti.

Errors are multiple, including Kernel_Security_Check_Failure, PFN_List_Corrupt, and System_Service_Exception.

Ran memory check and hard drive error check, no problems there.

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Debugging :: Frequent BSODs And AMD Driver Crashes Including 0xa0000001

Jun 24, 2014

I get frequent BSODs, AMD driver crashes, screen display errors, game crashes, running Windows 8.1 on my AMD A10-5700 APU w/ 8GB RAM. Videos in browsers (firefox, IE, and/or chrome) are common culprits, as are running certain games (recently, GTA IV). Sometimes the BSODs and driver crashes are repeatable (loading certain games or certain web sites). As far as I know, this has happened since day 1 with this computer (refurb from Lenovo), though the frequency waxes and wanes.

Can sometimes make games work better by reducing graphics settings.

Have tried refreshing windows; the ~30 .dmp files in the diagnostic report are since I did that, less than a month ago.

Have tried removing and reinstalling AMD catalyst drivers.

Have tried removing RAM sticks one at a time, but still get the same problems. Windows Memory Diagnostic did not detect any errors.

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Debugging :: Blue Screen Driver Failure / SFN Scan Errors

May 3, 2014

I've recently purchased an MSI Dragon Edition. It started off the bat with top notch performance, no fps drops, no nothing, just pure perfection. Up until one day, it decided to completely crash on me, it got stuck on the loading BIOS screen and refused to redirect me to the log in page where i could access my desktop. After taking it to maintenance and formatting it from scratch, I've started noticing some subtle differences in comparison to the way it used to perform, performance drop, fps drop in game, slower powering on time, takes longer to shut down, not recognizing certain USB input such as my hard drive (not all the time).

About a week ago, while playing a game, my laptop crashed to the blue screen, with the error code displayed at the bottom telling me that the issue was "driver power state failure", after doing some research about the blue screen issue, people on other forums were discussing how the user should perform an SFD scan check from the CMD prompt.

After Scanning, my prompt informed me that I had multiple issues regarding my software files, "Windows Resource Protection found corrupt files but was unable to fix some of them."

From the Scan, there were in total 27 errors to report as shown below. I'm also currently fully, thoroughly scanning my laptop for any viruses using Avast! Antivirus, hoping it might resolve my issue.

Laptop Specs:
MSI Dragon Edition 2, GT70 0NE, Intel Core i7-3630QM CPU @ 2.40 GHz
NVIDIA GeForce GTX680M
Intel HD Graphics 4000

Errors Found:
2014-05-03 05:57:37, Info CBS SQM: Failed to start upload with file pattern: C:WINDOWSservicingsqm*_std.sqm,
flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-05-03 05:57:37, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

[Code] .....

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Debugging :: BSODs Since Installed Windows 8 - Driver Overran Stack Buffer

Aug 13, 2013

I installed Windows 8 Pro a couple of weeks ago, and I've been getting A LOT of blue screens of death since then with different errors. Or sometimes my computer would just freeze, turn off and it wouldn't turn on without several tries (same thing happened when I had Windows 7 sometimes). I uploaded the .zip file with my information. What should I do?

Just got a couple of BSODs once again, first one was something like "Kernel mode exception not handled" and now I've got "Driver overran stack buffer".

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Debugging :: Blue Screen Errors With Driver Power State Failure?

Apr 4, 2014

I have blue screen errors too with ntoskrnl.exe driver power state failure

It only happens when going into sleep mode, shutdown works normal

Laptop model: Samsung np350e5 windows 8.1 (64bit)

These are the dmp files: [URL] ....

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Debugging :: Power Driver State Failure And Page Pool Memory BSODs Here

Jul 27, 2014

New to the Forums, but not new to these errors. been having them for a while now, it's one or the other and happens about once a day or so, but with the fast restarts and such it never sets me back too far, but I still wish to fix this all.

Included is the SF file for your looking purposes.

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Debugging :: Numerous Blue Screens With Varying Error Messages

Oct 19, 2013

I bought a new laptop (Vaio Pro) a couple weeks ago, and it's been bluescreening repeatedly ever since (about 20 times in two weeks). I'd send it back to the manufacturer, but I'm currently being interviewed for several jobs, each of which requires an interview presentation, so I absolutely definitely need access to it at the moment, and that's unlikely to change in the next few weeks sadly.

I've attached the Diagnostic Tool output.

The error messages appear unrelated, which I would guess is symptomatic of a fairly low level problem.? The most common ones are "DRIVER_IRQL_NOT_LESS_OR_EQUAL" and "PAGE_FAULT_IN_NONPAGED_AREA", but there are others (see dump files).

There's no obvious pattern to when the crashes occur, except maybe a very slight increased probability when playing a game (although it still happens when I'm working as well) .

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Several BSODs In One Day With Same Error - Memory Test Shows No Errors With RAM

Mar 23, 2014

Four BSOD today, all with the same error. I can't think of anything that would have caused this. Memory test shows no errors with the RAM. Blue screen's have occurred both shortly after startup without any stress on the system, as well as after it hadn't been shut down for a while with lots open. I can't find anything that forces it to blue screen, seems fairly random (it's happened while I'm not even using the system). Dumps at the very bottom.

Much longer summary: I've got an Asus S400C on windows 8.1 that's about 6 months old. It's been really good to me but recently has seemed a little unstable,(or maybe that's me just thinking badly about it now! I would have said it occasionally hangs more than I think it should for a newish laptop) - but nothing I couldn't put up with. This morning it gave a BSOD with KERNEL_DATA_INPAGE_ERROR. In fairness it had been a while since it had been properly shutdown (i tend to just put it into standby by closing the lid) and I also had quite a lot of things open. I still wouldn't expect it to bluescreen like that though.

I think I've had the same blue screen once before, about 3 weeks ago. Today it blue screened four times in total - the three other times without me asking much of the laptop at all (only word, chrome and itunes open). Definitely not right!

I've run the memory test and it found no errors. Yesterday I replaced a qualcomm wifi driver with a microsoft one (both ones that were already on the system) but reverting back hasn't stopped the blue screens so I don't think it was related to that (it also was fine yesterday evening after changing). I've also uninstalled Asus Liveupdate because it's always saying it's "stopped working..."

It might be unrelated but 2 weeks ago I opened the lid of the laptop to find that I could move the cursor but had an otherwise blank screen (on, but displaying black except for a cursor. Normal resolution though!). I coudn't get it to do anything so held the power button, and when it turned back on it said it was doing automatic recovery, and checking the harddisk - it took about 3 hours to do. Afterwards it booted up and worked.

I've tried to investigate the dmp files with my basic ability to google and something that crops up is win8_driver_error. Also it usually says "Probably caused by : ntkrnlmp.exe".

All previous minidumps and first crash today - [URL] ....

The second minidump of today- [URL] ....

Third minidump - [URL] ....

Fourth minidump - [URL] ....

Left the computer on for a while and came back to it having restarted itself following a BSOD.

BSOD #4 today - [URL] .....

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Graphic Cards :: Can't Install Any Nvidia Driver (various Errors)

May 18, 2014

Yesterday I was playing Dota 2 when suddenly I got a black screen and "display driver has stopped working and has recovered."

Right after, I tried to open the game again. There was no way of getting it working.

Any other game was also not working. The first thing I did was, of course, trying to reinstall the driver.

I tried to install the lastest driver (337.50 beta) and I got only "installer has failed". I also tried with many other older drivers and such, with no result.

Other things I tried:

Clean install (from custom install options)Hard clean install (Deleting all nvidia files before)Display Driver Uninstaller safe mode + reboot and install (same error)Install in safe mode (installer error)Register again WMI files (nothing changed). Take ownership of various folders containing drivers (nothing changed)Directly install INF files using devmgmt (gives error code 28) Changing some registry values regarding vbscript that fixed it for other people. Use Windows Update. "1 update was not installed" + error 80070002sfc /scannowRollback from devmgmtRestore to a early system point where it was working (couldn't restore, no matter what point I choose)

Nothing worked. It just won't install. Now I'm stuck with Microsoft base driver and can't play anything.

Here's the installer log, the only part with errors: Log (full log attached)

Event viewer shows nothing.

My system specs: CPU-Z Validator 4.0

I think it's probably a miracle if I get this working without refresh/reinstall Windows.

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Debugging :: Driver Related BSOD - Minidumps By Driver Verifier

May 23, 2014

My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me.

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Debugging :: Getting Frequent BSODs?

Feb 17, 2014

I've recently started getting frequent BSODs and I am not entirely sure why. There doesn't seem to be anything I know that would be causing it. I had the pagefile disabled on my ssd and recently enabled it again to catch the dump file if I BSOD again and I just did. Attached is the SF Diagnostic file with the relevant information.

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Debugging :: Getting Multiple BSoDs A Day?

Mar 18, 2014

I've been dealing with shoddy drivers for about three months now and recently it got so bad I had 9 BsoD's in one day. At that point I made major changes and got rid of everything that was unnecessary. Unfortunately I'm still having problems, with two BSoD's here in the last hour.

I'll attach the two BSoD's I've just had along with the data from msinfo32 in hopes this can finally stop.

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Debugging :: Random BSODs On New PC - Always Different

Jul 31, 2014

I bought a new custom built PC from EveTech around 2 months ago for $1900.00. I installed windows 8.1 on it, and have just been receiving ENDLESS BSODs. At first I found out that Windows 8.1 does have issues with BSOD, so I installed Windows 8, hoping this would have been the solution.

I started doing some investigations on how to read BSODs, and initially I thought it was because of outdated drivers, bad memory etc, because all the posts that I read said that this is MOSTLY the cause of BSODs. I installed every program under the sun to search my drivers, and all stated that everything is updated...

Going further in the investigations, I thought it was because of overclocked CPU and GPU hardware, but even after resetting it back to factory default, I am still having this issue.

The absolute worst part of this, is that the BSODs are never the same - they are constantly throwing a new .sys file stating that "this is the problem".

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Debugging :: Getting Random BSODs?

Oct 30, 2013

so from last three days I am getting random BSODs

dumping dumps here from bluescreen view

Code: ==================================================Dump File : 103013-28984-01.dmpCrash Time : 30-Oct-13 11:36:38 AMBug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 [code]....

Program I was running uTorrent, Comodo, BatteryCare, NetWorx.

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Debugging :: BSoDs On Windows 8.1 And 7

Jul 16, 2014

Lately i am getting some bsod's while playing games. They started in Windows 7 and did not involve any software installations ( PC ran all games for 2 years and suddenly they appeared).

I installed Windows 8.1 and it still happens.

My HDD is a prime suspect.

Here are the dumps.

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Debugging :: Getting Random BSoDs On 8.1?

Oct 15, 2013

I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in Firefox.

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Debugging :: Random BSODs With Four Different Types Already

Oct 5, 2013

I had a windows 7 previously installed upgraded it to windows 8 a couple of months ago. Since then, I'm getting random BSODs with errors including:

DRIVER_POWER_STATE_FAILURE
DPC_WATCHDOG_VIOLATION
REFERENCE_BY_POINTER
IRQL_NOT_LESS_OR_EQUAL

Previously with win7, I had a Windows 8 dually installed. Back then, I used to get the first error only, very frequently, and only in Windows 8. I had ignored them because I had Windows 8 installed only for testing purposes, and I thought they would go away. But now, they just keep popping up, with the reference by pointer error popping up 4 damn times in a row. And may I also add just how slow my PC gets before a BSOD?

I've tried looking them up, but the solutions seem to involve the removal of different drivers. So I thought of just creating a new thread instead. I have a few games installed and I do overclock my pc sometimes, but the recent BSOD (irql) took place when I was watching a video on youtube. I am attaching the SF grab and a bluescreenview report (the 5th error in it is the dpc watchdog violation).

This might be completely irrelevant, but I'll mention it anyway. The previous Windows 8 is still installed. I tried deleting it from msconfig, and was successful, but the files are still there and it seems to be the 'system partition' right now. See my previous thread for more info.

Happened again. Uploading SF grab with bluescreenview report.

Happened a few more times. I'm trying to keep the logs updated. Another thing; my PC now seems to be very slow and sometimes when a crash occurs, all the online accounts I'm logged into (Facebook, Eight Forums, etc.) automatically logout. This was also the case in my earlier Windows 8 installation. And the latest crash appears to be of a different driver.

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: Cannot Install Windows 8.1 - 2 BSODs

Jul 31, 2014

Specs :
Windows 8.1 x64
Intel X58-based Alienware Aurora mobo
12GB DDR3 ram
Intel i7 920

I've been trying to troubleshoot an issue with my fan speed running at max speed from boot to Windows 8.1 desktop loading. This happened after installing Alienware Command Control which, unbeknownst to me, was not compatible with Windows 8.1 x64 and has, I think, loaded an incompatible (with Windows 8.1 x64) firmware version to my MIO board.

To try to remedy this I have:

Uninstalled that software.
Performed a power drain to see if that would reset the MIO board (which controls fan speeds).
Tried restoring a previous disk image.
Tried installing a fresh copy of Windows 8.1 - this step went wrong for some reason and didn't complete.
Tried a CMOS reset.

None of this has worked and now I'm stuck in a loop I can't get out of.

If I try to boot from the drive I fresh installed Windows 8.1 on, I get BSOD "whea_uncorrectable_error".

If I try not boot from a Windows 8.1 install disc or my Macrium Reflect repair disc, I get BSOD "Machine Check Exception".

I've tried a CMOS reset a couple more times, made sure the time is correct and have loaded optimal defaults.

I'm at a loss what to try next. Prior to the BSOD's, I'd decided to gamble on it being a MIO board problem and ordered a new one from eBay.

If I can't install Windows then the new board is useless. I don't believe the MIO board is causing the BSOD's - it booted fine (albeit loudly) after restoring to a previous disc image of Windows.

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Debugging :: Multiple BSODs On Windows 8.1

Apr 2, 2014

I use lenovo z510i i7 4702QM 8gb laptop.Nearly everyday i'm getting a bsod while working.I only use my laptop for my job,never play games or make hard use.I belive that bsods are from device drivers of microsoft.All intel and nvidia drivers are updated from their own sites and other from lenovos site.*.zip file attached to this message contains the dump file of last crash.

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Debugging :: Frequent BSODs With No Particular Pattern

Oct 29, 2013

In the last months I have been experiencing many BSODs, with no particular pattern. Sometimes, the BSOD happens when I have left the computer alone for some minutes. Others, the system crashes when I am using it, primarily for work.

Here I attach my diagnostic file.

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Debugging :: New System Having Assorted BSODs?

Aug 15, 2013

A couple months ago I put together a new computer with these specs: Asus M5A99FX MotherboardAMD FX-4300 3.8Ghz Quad Core CPU8GB Corsair Dominator RAMThermaltake TR2-600 PSUAsus Silent 210 Video CardWindows 8 ProfessionalWestern Digital 1TB Black Hard Drive

It seemed to work fine for the first month and then suddenly every day or two it would throw a BSOD and not always the same one. The various BSOD stop codes have been 0x00000139, 0x0000001a, 0x00000019, 0x00000001, 0x0000000a and as far as I can tell no one happens more than any other. Also not only BSOD's but I've seen a number of disk related errors as well:A corruption was discovered in the file system structure on volume C:.

A corruption was discovered in the file system structure on volume Boot The driver detected a controller error on DeviceHarddisk1DR1 I believe that the BSOD's preceded the start of the disk related errors. Various things that I've tried to identify a hardware problem: Ran Seagate Seatools both short and long test and the hard drives passes bothRan Memtest86+ for a full day with no errorsUpdated the Catalyst chipset drivers from the version on the driver cd to the latest available from the AMD websiteSwapped the Thermaltake PSU for a Corsair PSU

I've put together four AMD based machines in the last four months with various Asus motherboards and mostly similar specs, the first three have Windows 7 Pro installed and work perfectly but this fourth one nothing I've done has made any difference and I can't find a hardware based problem although I suppose there's always a chance it's a bad CPU or motherboard. If that's the case how would I know that and which part it is?

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Debugging :: Recurring BSODs On New 8.1 64 Build?

Mar 30, 2014

I just put together a new 8.1 system and it seems to randomly BSOD me every few hours. It also has had issues with Windows Update - still not updating KB2919907.

...not sure if they are related.

I've update all the MoBo drivers as well as the BIOS.

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Debugging :: Various BSODs In Windows 8.1 During Games?

Jun 1, 2014

my PC's been plagued by various issues for a while now, such as various BSODs and programs suddenly crashing and unwilling to start again until a reboot. I'm hoping the fix for the latter is the same as the fix for the BSODs.

Since the blue screens usually seem to reference some form of memory, be it physical or virtual, I've had windows memory diagnostics do a bunch of extended passes, but it found no problems, and Samsung Magician says the SSD is fine too, which means I'm increasingly hopeful it's just a software issue.

Latest dump was made with driver verifier, by the way.

PC is an Asus Z87 pro mobo, with i7 4770k CPU and Geforce GTX 780.

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Debugging :: Different BSoDs In Random Situations

Jan 29, 2014

I'm experiencing random BSoDs on upgraded computer. I'll admit that in previous build I also had BSoD's and it may be related: BSoD BCCode 3b and 7e- random but mainly games - Windows 7 Forums

Specs:
MOBO: GA-B85M-D3H (it's new)
CPU: i5 4570 (new)
GPU: MSI r9 270 Gaming (new)
RAM: 2x 2GB GoodRam 1333 mhz CL9 (old))
PSU: Fortron FSP-460 GHN 460 W (old)
HDD: Seagate 1 TB ST1000DM003 (new; system), Samsung HD502HJ 500 GB (Old, formatted and partitions merged in Windows, empty for now)
OS: Windows 8.1

What I've already tested:
1) Disks full scanned in HD Tune (no problem). About SMART: Samsung shows warning state in C7, but other programs don't see any problem. It shows 1348 and had not increased.
2) RAM tested separately for 3,5 and 7 hours - no errors. But it showed strange timings (19-15-15-31) when bios and CPU-Z says correct: 9-9-9-24
3) PSU tested with multimeter. Voltages are same in idle and stress: 5 V: 5,20-5,23, 12 V: 12,10-12,15, 3,3 V: 3,35-3,39. They were changing continuously between the varies, don't know if it's correct.
4) Temperatures are OK
5) No OC
6) 10 min Furmark - no problems

BSoD info:
1st: PC was quite idle - I left it for download games on Origin and Steam
2nd: computer was idle, maybe chrome and instant messenger on but I didn't use the PC
3rd: It was at the end or even after the origin finished downloading a update and when watching flash player video

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Debugging :: Win 8.1 - BSODs Pop Up With Different Error Messages?

Nov 19, 2013

So recently, after upgrading her Sony Vaio Laptop to Windoes 8.1 my girlfriend started seing BSODs that would pop with different error messages:

- KERNET_DATA_INPAGE_ERROR; shows up most of the times
- KERNET_DATA_INPAGE_ERROR (Msfs.sys); only a a few times
- MEMORY_MANAGEMENT. showed up once.

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Debugging :: BSODs At Startup Or From Sleep

Feb 2, 2014

I have a Samsung Series 5 laptop that I got last summer that has given me a series of problems, the biggest of which was the Windows 8.1 upgrade. That's been undone now and it boots properly and works well again, except that when starting up, or waking from sleep, it will restart and give me the little message that says my computer had a problem and had to restart and do I want to send the dumps to Microsoft. It used to do this before Windows 8.1. It has done it twice in the past 24 hours and I tried to read my minidumps but of course cannot without installing the whole SDK which I hope not to do. I downloaded the diagnostic tool and ran it and have the result to attach. I hope this is right.

The PC is a Samsung running Windows 8, 64bit. I have Online Armor firewall, Emsisoft Antimalware, and Avast antivirus. Did I have omitted anything. I have the minidumps zipped up, if they are not included in the diagnostic file.

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Debugging :: Two Different BSODs - Unpredictable Timing

Sep 15, 2014

I've got two different BSODs, one of which is the "PAGE_FAULT_IN_NONPAGED_AREA", and the other always reboots so quickly that I don't have time to even read the error code.

I've attached the logs below:

Added another set of logs from the "dm log collector.exe" tool

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Debugging :: Getting Random BSODs In Windows 8.1?

Nov 1, 2013

I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.

I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).

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Network / Sharing :: Intermittent Internet Connectivity / Varying Error Messages

Aug 26, 2014

For about a week now, my computer has had intermittent internet access. It'll work anywhere from about 10 seconds to 45 minutes or so before cutting out. When it disconnects, it usually corrects itself within the next minute or so, or disconnecting/reconnecting to the network, running the troubleshooter, or turning on/off wifi will correct the issue slightly quicker.

When running the troubleshooter, I've seen about every error it has. Usually "Default gateway is unavailable." Sometimes an IP error, sometimes "network cable is unplugged," sometimes it'll tell me I have a router or modem error, or to contact my ISP. It varies. I've seen up to 3 errors at once, and then the next time the Troubleshooter runs it'll give me another entirely. The network itself is fine. A number of other devices function consistently throughout the day as my PC has issues. This PC worked on this current network for about 3 weeks prior to failing.

Normally, it thinks it's connected. Sometimes it shows the yellow symbol in the bar and says no internet access. Usually depends on how long it cuts out for.

On an HP Touchscreen laptop
AMD A10-5745M APU processor
Windows 8.1, 64 bit
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Security on the wireless network is WPA2-Personal with AES encryption

I've checked for viruses (none), refreshed the PC (not a full restore, but the one that does not remove files, just programs and settings), done a couple things in command prompt, and updated the driver.

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