Debugging :: HP Pavilion / Windows 8.1 BSOD Error 0xc0000001
Mar 29, 2014
So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: WINDOWSsystem32winload.exe is missing or contains errors.
I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is useful or not...):
Product Name: h8-1160t
Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
Processor Speed: 3400MGHz
Processor Stepping: 000206A7 0000001A
Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
Channel A: XMM1 0 MB / XMM2 4096 MB
Channel B: XMM3 0 MB / XMM4 4096 MB
Integrated MAC: 386077039221
System BIOS: CHG_711.ROM v7.11
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Apr 12, 2014
Randomly today my computer decided it did not want to boot. It originally had a different error code, but I found a tutorial on how to fix it, I followed the tutorial and my problem stayed the same but my error code changed. Basically something is wrong with my boot sector.
The initial code was 0xc0000225 and I used this tutorial to solve it: Solution to your PC needs to be repaired Error code: 0xc0000225
After that I got the new error: 0xc0000001. I have tried rebuilding the BCD, I have tried fixing the master boot record. I even started to go as far as to do a system "refresh" but windows told me that the HDD was locked and I have to unlock it to do a refresh, which Id much rather not do. When I tried to rebuild the BCD it detected my OS but when I told it to add it to the boot list it says "The requested system device cannot be found".
The weirdest thing is everywhere I look I am told to use the windows startup settings but they are totally missing from the menu. I booted to my bootable Windows 8 64 bit flash drive, selected repair my computer, then selected troubleshoot and advanced options and the only things that are available are system restore, system image recovery, automatic repair and command prompt. right under command prompt is where startup settings should be. I cant reformat because I have a lot of stuff that would take forever to get back like music etc.
Automatic repair didnt do anything. Safe mode does not boot either.
Laptop specs:
Asus VivoBook s500ca
Windows 8.1 Professional
8 gig of ram
intel i7 processor
HD 4000 graphics
500 gig HDD + 24 gig SSD (setup as cache)
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Dec 24, 2013
- Upgraded to Windows 8.1 preview from Windows 8, works fine for weeks.
- Randomly crashed one day. I believe it may have been waking from sleep mode when this happened. It cited:
"Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a required file is missing or contains errors.
File: c:system32winload.exe
Error code: 0xc0000001"
- I've tried many recovery paths. BCDedit, bcdboot, fixboot, Windows 8 & 8.1 recovery media. For all of these I think I am either doing them wrongly or I get an error message that says it can't access/edit the bit where Windows 8.1 preview is.
- On a different drive I have a copy of Windows 8 that I used to clone to the other harddrive (now containing crashed 8.1 preview) over a year ago. They are unrelated I believe.
- There's a suspicious lack of Windows related folders on the D: drive containing the crashed Windows 8.1. D:windows doesn't exist and D:WINDOWS only contains one folder: "logs". The other folders such as "program files" are all locked.
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Jul 1, 2014
My new build with windows 8.1 installs fine but keeps crashing not even long enough to create account.
The specs for my pc are:
AMD A8-6600k 3.90GHz
TeamGroup Vulcan ORANGE 8gb (2 x 4gb)
Gigabyte F2A88XM-HD3 AMD 88X
Kingston 120gb SSD
Superflower 300w Power Supply
When i first installed windows it worked for an hour or two then crashed, but now keeps crashing after minutes, and get the error code 0xc0000001 on startup.
Heres what i have tried so far:
Reinstalled windows 8.1 on same ssd and also tried it installed on a different HDD
Made sure cpu was correctly seated and checked everything is correctly connected.
Swapped RAM for another set which i know works from another computer
Flashed Bios to latest version
Run a cpu stress tests using UBCD which gave no errors
even tried installing windows 7 which still does the same
The pc never crashes in bios or when using UBCD.
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Apr 15, 2013
So I recently got my brand new Alienware X51 with Win8 pre-installed. Everything went well and I have had no issues until our apartment got a black-out and my PC decided to die. When the power was back on, I tried turning it on, but instead got an error message. Here as follows:
Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a requested file is missing or contains content errors.
File:windowssystem32windload.efi
Error code: 0xc0000001
Also I need to mention that I did NOT get any Recovery CD/DVD with the pc itself. What should I do??
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Sep 15, 2014
I was working on my laptop on Tuesday and all of a sudden it blue screened with the following error:
system thread exception not handled athwbx.sys
I have tried to uninstall the graphics card as a lot of searches mentioned that this was a problem. I can boot the laptop to safe but cant do much else than that. I have also tried system restore but that fails as well.
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Nov 22, 2013
Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......
I updated all driver & ssd firmware but no result.
I collect dmp files & collect some data.
Stop code 0x00000133.
Related driver show hal.dll +546a
Due to restart i didn't collect so many.
I will update dmp file information shortly.
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Jul 21, 2014
Today I purchased a Dell Inspiron 3000 series laptop, running Windows 8.1 Update 1 64-bit. However, whenever I shut down or reboot, I get a BSOD with the error, DRIVER_POWER_STATE_FAILURE. Strangely, it only occurs when I am running on battery power, and after the up time of the machine is 7 minutes. If it's plugged into AC then I don't have any issues.
The minidump shows that the problem seems to be caused by NTOSKRNL.exe.
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Nov 8, 2013
I had BSODs happen occasionally but now they are happening like 3-6 times per day, sometimes back-to-back.
The list of error messages I've recorded for the ones that happened while sitting at my desk are:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys)
KMODE_EXCEPTION_NOT_HANDLED (amdppm.sys or hidusb.sys)
SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)
PAGE_FAULT_IN_NONPAGED_AREA
ATTEMPTED_EXECUTED_OF_NOEXECUTE_MEMORY
RESOURCE_NOT_OWNED
IRQL_NOT_LESS_OR_EQUAL
TIMER_OF_DPC_INVALID (usbport.sys)
I have multiple browsers open and I play some browser based games. Usually not too much else running and hogging resources that I am aware of.
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Aug 22, 2014
Today I've had a bsod on Windows 8.1 pro 64 bit, I got this error pfn list corrupt and waited for the pc to restart and it didn't. I've turned off the pc by holding the power button for a couple of seconds, restarted it, now it doesn't boot. The lights on the motherboard light up but the cpu fan isn't running.
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Apr 29, 2014
- Windows 8.1 Pro
- Intel core i5-3470 CPU @ 3.20 GHz
- Kingston DDR3 8gb 1600 MHz
- AMD Radeon HD 7850 2gb
- Asus PBZ77-V LX2
- Cooler Master ThunderM 620
I still get BSOD although I reformatted my pc and installed all up-to-date drivers. So far I only got BSOD while playing League of Legends.
If it's hardware, is there a way to know which hardware is it so I can replace with new one.
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Jul 30, 2013
I have an HP Pavilion g6-1c43nr, anyway, the isssue I am having is that no matter what i do, every time I wake from hibernate or sleep, (on 8 or 8.1, haven't tested 7) It BSODs and restarts....
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May 28, 2014
My computer was fine one day then, today when I was just browsing the internet it crashes. The computer restarts and then tells me there was a problem, then when I log in I get nothing but a black screen but my mouse can still move around. sometimes when starting up it takes me to the page and asks what to do. I tried refreshing the pc first and it did nothing. I then started it in safe mode and ran sfc /scannow on command prompt and it told me there were problems but it couldn't solve some of them it gave me something to look up but once again it crashed and restarted before I could read it.
I've had the computer for just over a year and it has always had windows 8.
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Jun 13, 2014
I'm using a ASUS S56CA ultrabook which runs VERY SLOWLY (takes 5+ minutes to boot up)! OS is Windows 8.1 with ALL the latest Windows Updates installed.
I get the BSOD error "Driver_Power_State_Failure" usually when trying to enter sleep mode or using the Instant ON feature from ASUS .. neither of them work properly so after researching online I've decided to REMOVE the Intel Rapid Storage Technology (Intel RST) RAID Driver .. reboot and it's still VERY slow to boot. I've also tried to d/l new drivers from the ASUS website (only BIOS and few others) which were also installed but still get same results. The Intel HD 4000 Graphics is also out of date but I cannot d/l the update from the intel website .. shows file not available?
It also does NOT shut down completely .. select Shut Down from the menu and screen goes BLACK but power never goes off .. so I must manually hold the power button 5 seconds to shut down.
Finally, I've turned OFF ALL power saving features in Power Options .. no sleep .. no turn HDD off, etc.
I need to know how to fix this system so it does NOT take 5 minutes to boot up.
I'm also attaching the last 4 minidump files for review .. plus I'll use the SF utility tonight to get the other suggested files.
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Dec 2, 2013
I keep getting a blue screen no clue what the cause might be, rar file containing two dmp files.
OS : win 8.1
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Aug 3, 2014
I was in the middle of talking to my friends when all the sudden i get a BSOD with and IRQL_NOT_LESS_OR_EQUAL error.
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Jan 1, 2014
I have an computer machine called "HP Pavilion" with Windows 8.1 on it.
Every time I start my computer up, my computer keeps saying "Starting Automatic Repair" then 2 mins later the blue screen comes up with a face on it which it might be something wrong with the machine, then the screen goes blank and does nothing.
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Apr 25, 2014
I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this could be a hardware issue.
Some of the errors I got are:
KMODE_EXCEPTION_NOT_HANDLED*
KernelSecurity Check Failure
DPC Watchdog Violation
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May 12, 2014
I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!
My system specs are the following:
Laptop: Asus S400 CA
CPU: Intel Core I5 3317 U @ 1,70 GHz
Memory: 8 GB
Graphics: Intel HD Grpahics 4000
Mainbord: Asustek S400 CA
Antivirus: Avast! Internet Security (Version: 140512-0)
Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.
I attached also a SF Diagnostic Tool File!.
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Aug 1, 2014
I got a new laptop, and pretty much immediately after initial set up I shut my laptop, the next time I tried to open it it showed the BSOD, it has the error,system_thread_exception_not_handled (iastora.sys). After it does the restart my computer runs fine. I followed the directions and included the file.
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Jun 18, 2014
I've recently upgraded my motherboard, processor and RAM to an ASUS Z87-K, Intel i5-4670K, and Corsair XMS3 1x8GB, and ever since I have been experiencing what appear to be video card related crashes. I am using a Zotac Geforce GTX 560 AMP, and a Corsair 750w PSU and did not have issues before the upgrade. The computer will crash to desktop while playing high performance games, sometimes almost immediately, sometimes after an hour or two. This results in an event log message like this:
Code:
-System -Provider [ Name]Application Error -EventID1000 [ Qualifiers]0 Level2 Task100 Keywords0x80000000000000 -TimeCreated [ SystemTime]2014-06-18T19:01:27.000000000Z EventRecordID5565 ChannelApplication ComputerHomeCore Security -EventData Shogun2.exe 1.1.0.0 507716b8 nvwgf2um.dll 9.18.13.3788 537a8e25 c0000005 00290d6e 18c0 01cf8b1863dbf93b
[Code] .....
This is bad enough, but I have also been receiving BSOD in more sever cases. My dump files are zipped and attached here.
In my troubleshooting to date I have:
- started upgrade from clean Windows 8.1 install
- checked all my power supply settings,
- checked all internal connections
- made sure the RAM was running at the appropriate frequency and power settings
- updated my BIOS and all my drivers manually, included several clean driver installs for my graphics card
- conducted Windows Repair
- checked the temperature: CPU less than 40C, GPU a fair bit higher in mid 70's
- tested memory for damage, came back clean
- ran dskchk, came back clean
- ran dxdiag, says there are no problems
Note: I've been using Shogun 2 to run tests, but it happens on every game I've tried (Arma 3 and Planetside 2 through Steam, and FarCry 3 through Uplay)
My next step will most likely be another complete format and reinstall, and then if it still remains I would have to assume my video card is shot, a horrible coincidence that it happened right when I upgraded everything else.
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Jun 15, 2014
I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.
Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..
here's what I wrote:
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PFN_LIST_CO
IRQL_NOT_LESS_OR_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again
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Mar 2, 2014
I have replaced every piece of hardware on this build and I cant get rid of the memory management bsod. It happens randomly. During games, installations, boot up, basically whenever it feels like it. I tried a different HDD as well. SSD and standard gives the same result.
PC specs are
mobo msi z87-g43
cpu i5 4570
radeon r260x
8gb corsair ram
550w psu
windows 8.1
I attached the zip file that was requested.
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Feb 10, 2014
I have upgraded from Windows 7 to Windows 8 about a year ago or so. When Windows 8.1 was released I upgraded again. But ever since I upgraded to Windows 8 I sometimes get BSODs, and after to uprading to 8.1, I get BSODs several times. My computer boots, everything is going okay until I log into Windows.. after 30 seconds the BSOD hits. That happens 5 or 6 times and then everything works just fine. I have a Intel i5-2320 quad core 3.0 GHz processor, 4 GB RAM, 64 bit.. Also it's a Lenovo All in one PC. There's more info in the folder I uploaded.
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Jun 25, 2014
I'm currently experiencing constant BSOD specifially the driver error irql tcpip.sys error for about every 15-20 minutes.
I have attached the zip file containing the computer info for reference.
It is really difficult to use the computer now.
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Mar 15, 2014
I have started having BSODs since last week. They seemingly seem to occur at random after using my computer around an hour. My computer is 2 years old, and I have never had problems with it, nor have I made any changes in the last weeks.
I have run chkdsk on both my drives, and they do not have any problems. I have also run a memorycheck (3 runs) and everything seems to be fine there as well.
After the first BSOD last week, my computer did not want to start up anymore, since for some reason my SSD was not the designated boot drive anymore. After changing this back it starts though, only to crash after a while again.
I have used the SF Debug tools, since my computer for some reason does not create dumpfiles in the designated folder.
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Aug 17, 2014
I bought a brand new PC and mostly during gaming but not always, sometimes with just even something such as Skype open my PC crashes with WHEA Uncorrectable Error and then restarts.
I hope I did this correctly, here is my log file. Nothing is overclocked as well.
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Sep 15, 2014
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
System info:
i5 4690k @ 4.2 GHz
PowerColor AMD Radeon R9 290 PCs+ 4 GB
Gigabyte Z97N-Gaming 5
Kingstone Fury 2x4 GB DDR3-1866
Samsung 840 EVO 500 GB SSD
Seagate Barracuda 3 TB 7200 RPM HDD
Silverstone SST-SX600G PSU (600W, 80+ Gold)
Other things I've done:
-Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C
-Run Memtest86+ for 10 passes - no errors
Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven)
Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing
Update motherboard and GPU BIOS
Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
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Sep 15, 2014
I am posting a compressed file from your SF Diagnostic tool. This was done shortly after a BSOD.
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Feb 25, 2014
For the past few months I have been having an issue while playing games or watching any kind of videos on line (youtube, netflix, etc.) My PC will randomly get BSOD and say something like WHEA uncorrectable error. I'm not really quite sure where I would start to look to address this issue as im used to my computer letting me know whats wrong with it and im not very good with computers .
Reading through some other issues I saw from others on this site I have included a copy of my minidumps on one drive.
[URL] .....
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Sep 15, 2014
I keep getting blue screen all the time, its so frustrating, ive reinstalled for 2nc time now and this error doesnt go away. I dont know what to do, i dont know if it is a hardware problem or a software problem, ive run RAM and HDD tests and passed both. And everytime i get blue screen,the bios reverts to some old settings ive had.
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