Windows 8.1 Keeps Crashing - Error 0xc0000001
Jul 1, 2014
My new build with windows 8.1 installs fine but keeps crashing not even long enough to create account.
The specs for my pc are:
AMD A8-6600k 3.90GHz
TeamGroup Vulcan ORANGE 8gb (2 x 4gb)
Gigabyte F2A88XM-HD3 AMD 88X
Kingston 120gb SSD
Superflower 300w Power Supply
When i first installed windows it worked for an hour or two then crashed, but now keeps crashing after minutes, and get the error code 0xc0000001 on startup.
Heres what i have tried so far:
Reinstalled windows 8.1 on same ssd and also tried it installed on a different HDD
Made sure cpu was correctly seated and checked everything is correctly connected.
Swapped RAM for another set which i know works from another computer
Flashed Bios to latest version
Run a cpu stress tests using UBCD which gave no errors
even tried installing windows 7 which still does the same
The pc never crashes in bios or when using UBCD.
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Apr 12, 2014
Randomly today my computer decided it did not want to boot. It originally had a different error code, but I found a tutorial on how to fix it, I followed the tutorial and my problem stayed the same but my error code changed. Basically something is wrong with my boot sector.
The initial code was 0xc0000225 and I used this tutorial to solve it: Solution to your PC needs to be repaired Error code: 0xc0000225
After that I got the new error: 0xc0000001. I have tried rebuilding the BCD, I have tried fixing the master boot record. I even started to go as far as to do a system "refresh" but windows told me that the HDD was locked and I have to unlock it to do a refresh, which Id much rather not do. When I tried to rebuild the BCD it detected my OS but when I told it to add it to the boot list it says "The requested system device cannot be found".
The weirdest thing is everywhere I look I am told to use the windows startup settings but they are totally missing from the menu. I booted to my bootable Windows 8 64 bit flash drive, selected repair my computer, then selected troubleshoot and advanced options and the only things that are available are system restore, system image recovery, automatic repair and command prompt. right under command prompt is where startup settings should be. I cant reformat because I have a lot of stuff that would take forever to get back like music etc.
Automatic repair didnt do anything. Safe mode does not boot either.
Laptop specs:
Asus VivoBook s500ca
Windows 8.1 Professional
8 gig of ram
intel i7 processor
HD 4000 graphics
500 gig HDD + 24 gig SSD (setup as cache)
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Dec 24, 2013
- Upgraded to Windows 8.1 preview from Windows 8, works fine for weeks.
- Randomly crashed one day. I believe it may have been waking from sleep mode when this happened. It cited:
"Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a required file is missing or contains errors.
File: c:system32winload.exe
Error code: 0xc0000001"
- I've tried many recovery paths. BCDedit, bcdboot, fixboot, Windows 8 & 8.1 recovery media. For all of these I think I am either doing them wrongly or I get an error message that says it can't access/edit the bit where Windows 8.1 preview is.
- On a different drive I have a copy of Windows 8 that I used to clone to the other harddrive (now containing crashed 8.1 preview) over a year ago. They are unrelated I believe.
- There's a suspicious lack of Windows related folders on the D: drive containing the crashed Windows 8.1. D:windows doesn't exist and D:WINDOWS only contains one folder: "logs". The other folders such as "program files" are all locked.
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Mar 29, 2014
So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: WINDOWSsystem32winload.exe is missing or contains errors.
I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is useful or not...):
Product Name: h8-1160t
Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
Processor Speed: 3400MGHz
Processor Stepping: 000206A7 0000001A
Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
Channel A: XMM1 0 MB / XMM2 4096 MB
Channel B: XMM3 0 MB / XMM4 4096 MB
Integrated MAC: 386077039221
System BIOS: CHG_711.ROM v7.11
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Apr 15, 2013
So I recently got my brand new Alienware X51 with Win8 pre-installed. Everything went well and I have had no issues until our apartment got a black-out and my PC decided to die. When the power was back on, I tried turning it on, but instead got an error message. Here as follows:
Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a requested file is missing or contains content errors.
File:windowssystem32windload.efi
Error code: 0xc0000001
Also I need to mention that I did NOT get any Recovery CD/DVD with the pc itself. What should I do??
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Dec 30, 2013
I am finding a problems with windows 8 when i start the computer it crashes and I get blue screen error my anti virus scanned everything it was clean no viruses or threats and when I restart my computer the screen freeze even my mouse cursor freezes and again i have to restart and updates are fully updated.
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Mar 28, 2014
My windows keeps on pop up "Windows explorer crashing" then click send or don't send report...
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Aug 1, 2014
When I start A3, it boots up just fine, then when I try to start a campaign/showcase mission or Multiplayer server, the screen starts getting horizontal lines jumping on the screen/blurred blocks sometimes as well, and then my computer either freezes up or automatically restarts, sometimes I can close ARMA n goto desktop but that gets whacked out as well doing the same thing basically on my homescreen. It then proceeds to do the same thing to me when I'm just on the desktop trying to open Google Chrome or any other task for that matter, still getting the "Display Driver Has Stopped Responding and Has Recovered" in the bottom right corner of Windows.
I've literally tried everything regarding troubleshooting this matter and to no success: Updating Drivers/Windows, Tweaking Catalyst CC settings, Disabling Hibernation, Even Refreshing the PC (Windows 8.1), Booting in Safe Mode (MSConfig), scanned for Viruses, complete Reinstall of ARMA 3, ... This has been driving me crazy the last few days and cannot figure out for the life of me why it is doing this now?? ARMA 3 was running great the first 4 or 5 months I've had it and has never had issues like this, it seems it all started after trying to join a server Online and then it crashed and froze and has been doing this Display Driver Error stuff ever since (I did recently download new Mods as well).. Do complete PC Reset is necessary? I mean after the PC Refresh, my desktop and everything else was running amazingly fast and smooth, everything was up to date, I re-installed ARMA 3 and tried again to play this morning, sadly the same errors occurred and Lines are jumping all over my screen and everything is lagging. (
Well here is my PC info:
AMD FX-Series FX-6300 (3.50GHz)
8GB DDR3 500GB HDD
Windows 8.1 64Bit
AMD Radeon R7 250 2GB
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May 7, 2014
My laptop keeps crashing with the error Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys, and looking through it with blue screen view, I've noticed that each one has something different for the primary reason.
I have attached all of the crashes through the beginning of the month.
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May 26, 2013
my Dell Vostro was working without any issues untill last night where I got following Error-Message while switching it on:
Recovery
Your PC needs to be repaired
The operating system couldnt be loaded because the system registry file is missing or contains errors.
File: windowssystem32configsystem
Error Code: 0xc0000001
So I went to this forum and found a thread where someone had a similar problem: [URL] .....
I cant make it to the "advanced repair options".
"Shift" + "F8" after System logo also doesnt work for me, trying to crash my system didnt make any success either.
Afterwards I ran the Diagnostics, where I got the following Error-Message:
**Hard Drive 0 - DST Short Test**
Test Results: Fail
Error Code 2000-0142
Validation 66405
Msg: Hard Drive 0 - S/N WD-WXJ1A81M0579, Short self test unsuccessful.
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Oct 14, 2012
Recently I noticed when I go to use the search in Windows 8 it crashes after a few letters are typed and goes back to the start screen.
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Sep 15, 2014
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
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Feb 5, 2014
I just bought a thinkpad yoga with windows 8.1 and chrome keeps crashing every time I open it. After it crashes once it does not crash again, but it is getting annoying.
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Aug 23, 2014
Every five minutes I recieve the BSOD and it says critical_process_died. The weird thing is, I reset my computer back to factory settings and as soon as I booted it did it again... I got my computer to work for like 10 minutes and as soon as I thought it stopped for good, it did it again.
My PC sometimes crashes during bootup too.
Edit: I was just downloading something and halfway in it said something like "Failed to download and install files". Then the taskbar in the bottom of my screen disapeared and my computer got the BSOD saying "Critical_Process_Died"...
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May 10, 2013
Everytime i use the internet or watch videos on youtube in some minutes my pc crashes cause of tcpip.sys.
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Aug 30, 2013
I'm having a problem with Windows 8.1 ...... I have got the MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD-WZT, downloaded it a second time to make sure it wasn't corrupt. I run the install, clean system, it goes through the install fine. When it gets to the first getting drivers ready screen, it's crashes with an IRQ error. Now this only happens on my computer, has installed fine on another test system. I'm running an Asrock X79 Extreme4-M mother board, with 32 gig 1866 ram, intel i7 3820, setting in the bios have been set to default UEFI. Windows 8 installs fine, but 8.1 crashes every time.
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Sep 15, 2014
My new laptop is crashing multiple times every day. It freezes, reboots itself or I get BSoD. I use it mostly for playing League of Legends and watching videos on Youtube , but it crashes on everything.
I tried to reinstall Windows 8.1 (OS I had when I bought laptop), reinstall all drivers, install new drivers but its still crashing. Also tried to run it in safe mode but it crashed there too.
I got these BSoD:
SYSTEM_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
KARNEL_SECURITY_CHECK_FAILED
IRQL_NOT_LESS_OR_HANDLED
DRIVER_IRQL_NOT_LESS_OR_HANDLED
UNEXPECTED_KARNEL_MODE_TRAP
HP Pavilion17-f001sm Notebook PC (my laptop) specifications:
CPU - AMD A8-6410 APU with AMD Radeon R5 Graphic 2.0GHz
RAM - 4GB
OS - Windows 8.1 x64
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Jul 10, 2013
Windows 8 x64 explorer keeps crashing and restarting randomly when trying to copy/paste, use context menus, right click options on folders and etc.
Error log:
Code: SourceWindows ExplorerSummaryStopped workingDate2013-07-10 18:17StatusNot reportedDescriptionFaulting Application Path: C:Windowsexplorer.exeProblem signatureProblem Event Name: APPCRASHApplication Name: explorer.exeApplication Version: 6.2.9200.16433Application Timestamp: 50763312Fault Module Name: ntdll.dllFault Module Version: 6.2.9200.16579Fault Module Timestamp: 51637f77Exception
[Code] ....
I tried using shexview-x64 and disabling custom options from shell integration, but didn't work.
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Mar 15, 2013
Ever since I installed Windows -8 Pro ( 64 bit ) on my MultiMonitor system, all my screens go black with following error message.
" AMD Drivers stopped Responding & has Recovered"
It happens so many times an hour that I had to stop usingWindows -8 completely. Even the worst thing is that if I have more than one harddrive & driver crashes, then on next reboot my system automatically startsdisk checking which takes hours for a 3.0 GB slave HDD. I never had thisproblem with Windows -7 using the same system.
My system configuration is as follows.
Dell T-7500 Workstation.
Intel Xeon E5645 2.4GHz
12 GB DDR3 RAM
AMD Fire Pro 2460 Video Cards ( 3 of them. Each supports 4Monitors )
12 Dell 24 inch ( 1920x1200) Monitors
I downloaded AMD Drivers for workstation & FirePro 2460Video card from following AMD Links.
[URL] .....
AMD has not updated Drivers since December 2012.
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Jan 25, 2013
My partner's PC decided to start acting up on windows xp, so after a few attempts to fix it we decided to go down the windows 8 option since it was on special offer at the time. After a few installations failed to boot properly (i.e. they'd install and then crash) we did a complete format and reinstall. As it stands we can get into windows 8, it works fine for a few minutes and then it crashes (no BSOD, just a freeze, no mouse movement etc). We've tried a couple of fixes (ran "bcdedit /set disabledynamictick no" and yes in cmd and refreshing the install) unfortunately nothing seems to stop it from crashing 3-5 minutes into the boot.
Specs are as follows
ASROCK N68C-S UCC (flashed to 1.6 latest bios)
AMD Phenom 8550 2.2ghz triplecore
4 GB nonspecific memory (2x2GB
ATi 5770 Gfx
Samsung 350gb hard drive
TP-LINK TL-WN851ND Wireless card
430W Corsair Power supply
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Oct 26, 2013
A couple of days ago my Windows App Store was working perfectly , until today . For some reason my Windows App Store search function isn't working . Every time I try to search for something it always backs out the start interface. is this a Microsoft error?
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May 18, 2014
There is a very annoying issue with my Windows 8.1 Pro 64 bit. For some unknown reason sound stops working several times a day. Audio usually crashes when I start, pause/unpause or stop a video (XBMC, KMPlayer, Youtube), music, game, or anything that involves sound. The only thing what can make audio work again is restarting Windows Audio Service.
This crash does not happen in every case, only several times a day.
One more interesting symptom: when I listen to music on foobar2000 and audio crashes, then the playback of music doesn't stop, sound is still working (only on foobar2000, anywhere else it stops), but I cannot change the volume inside foobar2000. Once I stop the music stream and try to start it again, then the sound does not work at all in foobar2000 either.
This problem exists on laptop's built in speaker, audio jack and HDMI output too. Interesting though, when sound is on HDMI output and crashes, Windows system sounds (such as sound for UAC prompt) are still working, but they are outputted to the built in laptop speaker.
My laptop is ASUS K55VJ
Previously I had Windows 8 installed, it didn't have the issue. This is a clean Windows 8.1 install, not an upgrade from Windows 8. Reinstallation of drivers does not work.
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Mar 10, 2014
I had a problem a few months ago on Windows 8.1 I was unable to solve so I reinstalled windows 8 and was able to put my computer to sleep and wake again. Upon re-updating to Windows 8.1 I once again have the problem of a crash when trying to come out of sleep.
I tried Windows 8.1 again because of hardware changes that allowed me to uninstall a few outdated drivers, but that did not fix the problem. What may be causing it to crash when trying to wake?
Please find attached the zip file generated by the SF Diagnostics Tool.SF_10-03-2014.zip
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Mar 5, 2014
I don't know what's wrong but every time I try to play a video in the preinstalled video player it crashes. It'll open the video and even play it but between every 8 to 10 minutes it shuts down and brings me back to the start screen and I have to reopen the video and find where I was. I know it's not the video files themselves because it's happening on every video and I can watch the entire video, I just have to reopen it multiple time and find the spot it shut down on. I could use a different program but it's my favorite video player and I'd like to fix it if I could.
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Nov 9, 2012
I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?
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Sep 3, 2013
Internet Explorer keeps crashing!
I have Windows 8 64 bit and I use the desktop Internet Explorer (I don't know what version it is, 10 I imagine?)
Anyway whenever I try to watch a video on Youtube or watch Netflix Internet Explorer crashes.
I have reset the settings on it and troubleshooted it and even downloaded a pc cleaner and cleaned up the pc and still nothing works.
I have the latest version of Adobe Flash and Silverlight.
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Sep 15, 2014
My computer has been crashing mostly while playing Guild Wars 2 and Archeage. It will crash, go to a weird colored screen, and I have to manually shut it off. I did a memtest and everything checked out, and I also tried switching the power supply out with one that wasn't having any problems and that didn't work either. I've also tried playing the games on the lowest settings and it still doesn't really work.
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Sep 15, 2014
I have an issue with my Windows 8 PC, as it keeps crashing (Page Fault in non-paged area). Not everyday and not while doing anything special. I can play games without any issue - and then be editing a document and it shuts down.
I replaced my HD for a SD back in May but since then i havent made any changes to the setup.
I have attached the SFdebug files.
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Aug 15, 2014
About 6 days ago my computer started to crash (as in no shutdown sequence, just straight off) and reboot on the hour, every hour. So 11am, 12pm, 1pm on the dot.
I tried memtest to see if it was a memory issue and it ran for 3 hours with no errors. Safe mode is not effected so it seems to be specific to windows proper.
Here are the main details about the error:
SYSTEM_SERVICE_EXCEPTION 0x0000003b Caused by driver ntoskrnl.exe
There was a weird error message in task scheduler as well, which I have posted in the screenshots below.
I have also attached the logs and a dump from blue screen view.
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Oct 28, 2012
I see that many Cedar Trail devices (Intel Atom N2600 with Intel GMA 3600/Power SGX545) run Windows 8 quite well due to its dual core architecture. However, when using the Intel's currently supplied GMA 3600 driver (dated 1/2012), all Windows 8 Metro apps crash when attempting to run them. I cold use Microsoft's default display driver, but with that one, I'm limited to 1024 x 768 and sleep won't work.
So far, there is no word from Intel on whether new GMA 3600 drivers for Windows 8 will emerge. Asus thinks that new drivers will never be possible. However, it appears that some Atom Z2760 devices like Acer's W510 may be powered by GMA 3600 / SGX545 after all. Of note, Samsung's Z2760-powered Series 5 tablet has some Intel GMA drivers available for Windows 8 via this link.
I figured I'd try them on a Fujitsu Q552, which has GMA 3600. The error message I get with Windows 8 Pro RTM is "this driver does not support this version of Windows" which seems weird given that I'm running Windows 8 Pro.
I'm not sure if the INF can be modified to support Cedar Trail devices, particularly since the GPU appears to be the same, albeit at a different clock speed (just like GMA500 vs. GMA600). I remember seeing this about some modded drivers that XDleader555 made for GMA500/600 -- interestingly, some versions of EMGD drivers (like 1.10) seem to work well with GMA500 devices like Fujitsu's UH900 with Windows 8, in my experience.
Summary of Links:
Intel's GMA 3600 Driver for Windows 7: Link
Samsung Series 5 Slate GMA Driver for Windows 8: Link
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May 11, 2014
I have used Google Chrome browser for years. Suddenly, it crashed. I uninstalled and reinstalled. No luck. Uninstalled with RevoUnistaller and deleted registry entries and leftover files. Reinstalled several times. No luck. IE, Firefox, etc. all work fine. Have 64bit computer with Windows 8.1 fully updated. Tried stable versions, beta, etc. Crashed when I try to open.
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