Apps / Software :: Windows 8.1 Pro App Store Crashing?
Oct 26, 2013
A couple of days ago my Windows App Store was working perfectly , until today . For some reason my Windows App Store search function isn't working . Every time I try to search for something it always backs out the start interface. is this a Microsoft error?
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Jul 31, 2014
my win 8 app store keep crashing
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Mar 5, 2014
I don't know what's wrong but every time I try to play a video in the preinstalled video player it crashes. It'll open the video and even play it but between every 8 to 10 minutes it shuts down and brings me back to the start screen and I have to reopen the video and find where I was. I know it's not the video files themselves because it's happening on every video and I can watch the entire video, I just have to reopen it multiple time and find the spot it shut down on. I could use a different program but it's my favorite video player and I'd like to fix it if I could.
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Nov 9, 2012
I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Apr 25, 2014
when I bought my Windows 8 laptop, I liked the Windows photos app which was default to view photos.
The main feature I liked in that was a slideshow feature which shows collection of pics in a single frame similar to this.
Attachment 42179
(for better understanding I attached image of win 8.1 lock screen slideshow) Then I installed Windows 8.1 (i choose the option to keep old Windows settings, Apps) and I disabled auto update for store apps.
However after updating I found that photos app along with other system apps were updated to latest version and the feature which I loved was missing. When I press slideshow it just shows 1 image per frame.
how to downgrade my photos app to older version? Or how to install the old photos app in Windows 8.1 I have the files took from WindowsApps hidden folder.
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Jun 15, 2013
i have 12 endless... pending apps in windows store i have reset windows store properties, etc. still nothing
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Dec 28, 2013
using windows 8.1 change pc settings won't open...but store is working When I take change pc settings , it crashes back to start menu. Can't access any of the settings ! i tried SFC /SCANNOW in normal mode and safe mode but change pc setting won't opening !! i tried system restore also but there is a problem i am getting like this ..
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Aug 3, 2014
I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue.
So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.
Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system
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Jul 10, 2014
Since yesterday I've been getting a "The Microsoft Document Cache encountered a problem" error notification. whenever I restart my PC. The weird thing is its happening on both my desktop and laptop.
Anyway when I click on it I get this box...
Clicking the repair button gives me this dialogue box...
And tells me the action can't be completed because another application is using the document and to close all office documents which... 1) - there are no shared or in use items, 2) - all office documents are already closed, and 3) - Restarting the computer and doing this again results in the same error and issue.
If you click cancel, you get this box... and Upload Center basically crashes.
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Oct 31, 2013
Since yesterday I noticed that the Bing News app crashes after I click on it. When I click on it, there's the normal animation of the tile flipping over and taking over the screen with the news icon in the middle. However, after 2 seconds the app crashes and brings me back to the Metro UI. I can still see the app open in the apps bar on the right but clicking on it keeps the app crashing. The Live tile is working properly but after I reinstalled the app (which didn't resolve the problem) it doesn't work anymore and there is no option to enable Live tile when right-clicking the app.
I didn't install any new drivers, software or updates (except for the Definition update for Windows Defender). All the other apps are working properly. Doing an SFC /scannow didn't find any integrity violations.
My specs:
Windows 8 Pro with Media Center 64x (don't want to install 8.1 just yet)
GTX 660Ti
i5-3570K
8 GB RAM
Here's the log of the error I found in the Events log:
App <AppexNews> is vastgelopen als gevolg van een onverwerkte Javascript-uitzondering.
Hierna volgen de app-details: weergavenaam:<Nieuws>, model-id van toepassingsgebruiker: <Microsoft.BingNews_8wekyb3d8bbwe!AppexNews> pakket-id:
<Microsoft.BingNews_2.0.0.308_x64__8wekyb3d8bbwe> proces-id:<532>.
[Code] .....
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Feb 28, 2014
Since the latest Bing News app update came out, that can sync your settings across devices, mine wants to crash shortly after starting it. And this happens on multiple machines. I have managed to get into settings and turn off the sync of settings, turn off reading offline, and still no luck. It crashes every time. This even happens on a machine that just had Windows 8.1 completely reinstalled on it, and on my surface pro tablet which has had windows 8.1 on it for a while.
The following is in the application event log:
Fault bucket98800567708, type 5
Event Name: WWAJSE
Response: Notavailable
Cab Id: 0
[Code] ....
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Jun 17, 2014
HP desktop, which is running Win 8.1.
Experiencing issues trying to download game apps from the Microsoft Store. He gets a message stating that the install can not be completed and the error code is 0x80070091.
I used Team Viewer to connect to his and attempted to do several different free games and all of them do the same thing.
I ran Malwarebytes and had some Mindspark pups which we eliminated. Did several of those scans and they have come back fine.
Checked his Windows Updates and there only 3 optional ones, Silverlight, bing bar and something else, can't remember which right now.
Ran the HP assistant to make sure that there were no HP updates that needed to be done.
Then, ran a sfc/scannow and the 1st run through came back with some corrupted stuff and, I guess, it fixed some stuff?
Ran that again earlier today and the log came back much shorter than the 1st run last night.
At this point, I don't know where to proceed from there... I am attaching the log ...
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Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Dec 12, 2013
Is there any way to save downloaded Apps from the store? The only option I see is install.
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May 19, 2014
It says my internet is too slow. I have no other choices
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Feb 19, 2014
Cannot get into the Windows store
Acer Laptop :E1-571-6481
factory installed windows 8
I am having problems getting into the windows store on my wife's acer laptop. When I click on the store tile it goes to full screen for a second but then gives me no option to sign in and no error code, it just reverts back to the desktop tile. When I right click on the tile a small tick appears in the bottom right of the tile but when I go to settings in charms no settings appears for the store.
I have
-installed all the Windows 8 updates and have run the check that they have installed correctly using the check prog and they are good.
-emptied the store cache
-tried turning off my bitdefender av
-checked that I can access my ms account
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Nov 5, 2013
my computer started glitching everytime I opened the Windows Store or any other metro apps, I immediately found this forum.
I have already followed most the steps on this tutorial, running the troubleshooter many times and restarting after each time.
[URL]
Here is a screenshot of what happens everytime. I don't know if its clear, but essentially this weird thing happens where it doesn't load, and right off the start the splash icon, if you will, and its little circle loading animation all shift to the top left of the screen, just forever.
My Windows 8 is completely genuine so that's not the problem; when I first bought the computer, it came with Win 8 and the store worked fine. All of a sudden, the Skype app would load but be blank, and all the apps started doing this. I don't know what happened that caused this all.
EDIT: The screen shot was taken, uploaded to paint, and cropped to fit better, so the resolution shown in the picutre caption is not my computer resolution. My native computer resolution is 1366X768.
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