Apps / Software :: Win 8.1 - Bing News App Crashing Since Recent Update

Feb 28, 2014

Since the latest Bing News app update came out, that can sync your settings across devices, mine wants to crash shortly after starting it. And this happens on multiple machines. I have managed to get into settings and turn off the sync of settings, turn off reading offline, and still no luck. It crashes every time. This even happens on a machine that just had Windows 8.1 completely reinstalled on it, and on my surface pro tablet which has had windows 8.1 on it for a while.

The following is in the application event log:

Fault bucket98800567708, type 5
Event Name: WWAJSE
Response: Notavailable
Cab Id: 0

[Code] ....

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Apps / Software :: Bing News App Suddenly Crashing

Oct 31, 2013

Since yesterday I noticed that the Bing News app crashes after I click on it. When I click on it, there's the normal animation of the tile flipping over and taking over the screen with the news icon in the middle. However, after 2 seconds the app crashes and brings me back to the Metro UI. I can still see the app open in the apps bar on the right but clicking on it keeps the app crashing. The Live tile is working properly but after I reinstalled the app (which didn't resolve the problem) it doesn't work anymore and there is no option to enable Live tile when right-clicking the app.

I didn't install any new drivers, software or updates (except for the Definition update for Windows Defender). All the other apps are working properly. Doing an SFC /scannow didn't find any integrity violations.

My specs:
Windows 8 Pro with Media Center 64x (don't want to install 8.1 just yet)
GTX 660Ti
i5-3570K
8 GB RAM

Here's the log of the error I found in the Events log:
App <AppexNews> is vastgelopen als gevolg van een onverwerkte Javascript-uitzondering.
Hierna volgen de app-details: weergavenaam:<Nieuws>, model-id van toepassingsgebruiker: <Microsoft.BingNews_8wekyb3d8bbwe!AppexNews> pakket-id:
<Microsoft.BingNews_2.0.0.308_x64__8wekyb3d8bbwe> proces-id:<532>.

[Code] .....

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Apr 29, 2014

Every since I installed Update 1 to Windows 8.1, the Bing News App has stopped working. The computer will bring up the app after waiting 3 or 4 minutes. Once the app is up, it only stays up 5-15 secs then reverts to the desktop. The reason I know it is Update 1 that is causing the problem, is because I called for assistance from HP and after 2 of their "techs" got through with the computer it was completly messed up. I had to do a system restore. I chose a restore point going back before the update. After this restore the Bing News App worked. My next two steps were to get Norton AntiVirus working and then to again install Update 1. As soon as this was done, Bing News App quit working again.

I have also, uninstalled and reinstalled the app but this did not change it's performance.

HP Pavillion 500-210qe
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 6049 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 936873 MB, Free - 874801 MB; D: Total - 15477 MB, Free - 1873 MB;
Motherboard: Hewlett-Packard, 2AF7
Antivirus: Windows Defender, Disabled

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I have 4 Windows 8.1 systems and the Bing News app crashes after a few seconds to a minute on all four. It used to work fine so obviously, the settings (which are synced by OneDrive) must be corrupted.

Is there any way to clear the app settings? I tried uninstalling, rebooting, installing and that didn't work.

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