Apps / Software :: Bing News App Suddenly Crashing
Oct 31, 2013
Since yesterday I noticed that the Bing News app crashes after I click on it. When I click on it, there's the normal animation of the tile flipping over and taking over the screen with the news icon in the middle. However, after 2 seconds the app crashes and brings me back to the Metro UI. I can still see the app open in the apps bar on the right but clicking on it keeps the app crashing. The Live tile is working properly but after I reinstalled the app (which didn't resolve the problem) it doesn't work anymore and there is no option to enable Live tile when right-clicking the app.
I didn't install any new drivers, software or updates (except for the Definition update for Windows Defender). All the other apps are working properly. Doing an SFC /scannow didn't find any integrity violations.
My specs:
Windows 8 Pro with Media Center 64x (don't want to install 8.1 just yet)
GTX 660Ti
i5-3570K
8 GB RAM
Here's the log of the error I found in the Events log:
App <AppexNews> is vastgelopen als gevolg van een onverwerkte Javascript-uitzondering.
Hierna volgen de app-details: weergavenaam:<Nieuws>, model-id van toepassingsgebruiker: <Microsoft.BingNews_8wekyb3d8bbwe!AppexNews> pakket-id:
<Microsoft.BingNews_2.0.0.308_x64__8wekyb3d8bbwe> proces-id:<532>.
[Code] .....
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Feb 28, 2014
Since the latest Bing News app update came out, that can sync your settings across devices, mine wants to crash shortly after starting it. And this happens on multiple machines. I have managed to get into settings and turn off the sync of settings, turn off reading offline, and still no luck. It crashes every time. This even happens on a machine that just had Windows 8.1 completely reinstalled on it, and on my surface pro tablet which has had windows 8.1 on it for a while.
The following is in the application event log:
Fault bucket98800567708, type 5
Event Name: WWAJSE
Response: Notavailable
Cab Id: 0
[Code] ....
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Apr 28, 2014
I have 4 Windows 8.1 systems and the Bing News app crashes after a few seconds to a minute on all four. It used to work fine so obviously, the settings (which are synced by OneDrive) must be corrupted.
Is there any way to clear the app settings? I tried uninstalling, rebooting, installing and that didn't work.
I tried turning off sync on all 4 machines, uninstalling the app, deleting sync data using the web, rebooting, and reinstalling but the settings just come back!
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Apr 29, 2014
Every since I installed Update 1 to Windows 8.1, the Bing News App has stopped working. The computer will bring up the app after waiting 3 or 4 minutes. Once the app is up, it only stays up 5-15 secs then reverts to the desktop. The reason I know it is Update 1 that is causing the problem, is because I called for assistance from HP and after 2 of their "techs" got through with the computer it was completly messed up. I had to do a system restore. I chose a restore point going back before the update. After this restore the Bing News App worked. My next two steps were to get Norton AntiVirus working and then to again install Update 1. As soon as this was done, Bing News App quit working again.
I have also, uninstalled and reinstalled the app but this did not change it's performance.
HP Pavillion 500-210qe
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 6049 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 936873 MB, Free - 874801 MB; D: Total - 15477 MB, Free - 1873 MB;
Motherboard: Hewlett-Packard, 2AF7
Antivirus: Windows Defender, Disabled
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Aug 19, 2013
My upgrade from 7 Pro to 8 Pro was smooth.
I tried to use location on the Bing weather app and it was over 100 miles out. Couldn't figure out how to solve this so uninstalled it.
Then I did something obviously stupid, I did a restore. I thought that by 'all apps' WIndows 8 did not mean programs, but it evidently does (a slight rewrite would make that clearer to those of us who don't identify all apps as including programs).
Ok, I had to reinstall programs, a nuisance but that's all. However, all my Bing apps are now gone.
They appear in 'Your apps' in the store as in my computer named DOUGW-PC but a search doesn't find them. Reinstalling doesn't do anything either. I can install new apps and they show up fine.
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Dec 18, 2013
News weather sport food and drink apps won't start. They show their start screen, then they disapear. Leaving me on the start page.
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Jan 4, 2014
I have upgraded to Windows 8.1 and have had trouble opening the default Windows apps. So I removed the news app. Now I am trying to reinstall it with Powershell. How can I do this? I don't have an account with Microsoft and don't want to create one just for this. I don't see it listed when I type Get-AppxPackage -AllUsers
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Jan 27, 2014
I don't appear to be able to get videos working direct from 8.1 metro apps.
If I run videos/live streaming from within my browser everything works fine but from within metro, all I get is purple coloured dots going across the screen. I would assume that this could be a buffering issue but I might be wrong?
All add-ons - flash/java & silverlight as far as I can tell are up-to-date. The most likely problems are:
1. slow broadband (2 to 3 mbps) but from within the desktop, youtube etc works without any buffering issues.
2. I have Avast installed and I did read about problems with TV-Catch Up and I did read about the anti-virus plug in causing sites not to work. I have disabled it from within Firefox but TvCatchUp works whether its on or off from within the desktop browser but no luck direct from the app.
Everything worked fine from within Win 8 apps but not 8.1!
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Apr 3, 2014
After yesterday's Windows 8.1 Update everything else is working well but the Bing News App has become unusable. Cold started or restored from Taskbar when suspended, the app allows me to browse news only a few seconds, then suddenly suspends and returns me back to desktop. See the video:
I've done everything I know in my efforts to get News App working (everything here except not contacted the publisher, Bing (Microsoft)).
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May 30, 2014
I've been using Windows 8.1 x64 version for a long while now and it was all good ..
until today when I was playing Football Manager 2014 for the first time and it gave me a BSOD during the first match ..
after restarting the windows logged into a "Temporary account" and my main account was corrupted by the problem ..all metro apps won't open .. even the "PC Settings" !they just "crash on startup"
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Sep 15, 2014
All of a sudden many of my programs either won't launch or stops working right after launch.
I have no "reset" point that can fix this, and I have tried "sfc /scannow" (without having a clue what it does). After the sfc /scannow, the command prompt message said I had some corrupt files, and not all of them could be fixed automatically.
What can cause several programs to stop working all of a sudden, and what can possibly fix it?(Without re-installing Win 8 of course)
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Jul 31, 2014
my win 8 app store keep crashing
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Dec 28, 2013
using windows 8.1 change pc settings won't open...but store is working When I take change pc settings , it crashes back to start menu. Can't access any of the settings ! i tried SFC /SCANNOW in normal mode and safe mode but change pc setting won't opening !! i tried system restore also but there is a problem i am getting like this ..
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Aug 3, 2014
I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue.
So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.
Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system
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Oct 26, 2013
A couple of days ago my Windows App Store was working perfectly , until today . For some reason my Windows App Store search function isn't working . Every time I try to search for something it always backs out the start interface. is this a Microsoft error?
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Jul 10, 2014
Since yesterday I've been getting a "The Microsoft Document Cache encountered a problem" error notification. whenever I restart my PC. The weird thing is its happening on both my desktop and laptop.
Anyway when I click on it I get this box...
Clicking the repair button gives me this dialogue box...
And tells me the action can't be completed because another application is using the document and to close all office documents which... 1) - there are no shared or in use items, 2) - all office documents are already closed, and 3) - Restarting the computer and doing this again results in the same error and issue.
If you click cancel, you get this box... and Upload Center basically crashes.
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Mar 5, 2014
I don't know what's wrong but every time I try to play a video in the preinstalled video player it crashes. It'll open the video and even play it but between every 8 to 10 minutes it shuts down and brings me back to the start screen and I have to reopen the video and find where I was. I know it's not the video files themselves because it's happening on every video and I can watch the entire video, I just have to reopen it multiple time and find the spot it shut down on. I could use a different program but it's my favorite video player and I'd like to fix it if I could.
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Nov 9, 2012
I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?
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Apr 1, 2014
Most days when I turn my computer on but not open FireFox, Bing would open FireFox and insert itself as a Tab or two on FF. I have been trying to get it to stop opening FF and inserting itself onto tabs in my browser. We have 5 pages of suggestions and things I have tried but all has failed. I just want to be free of Bing.I tried to read your tutorial but I'm not understanding much of it. I was a long time XP user and when I had this computer set up, they modified 8.1 so I could use it more like XP, which I was very grateful for. I am well versed in the use of Windows Explorer and of Control Panel, though I'm not as familiar with some of the terms they use there. I don't know what a charm is (unless it's on a bracelet) and I need to know how to find the things mentioned in the tutorials.
1. Open PC settings, and click/tap on Search & apps on the left side.
I don't know where or how to find PC settings. I don't see it anywhere in Control Panel, nor Search and apps. So I gave up on that procedure.
2. To Turn Off Using Bing to Search Online using a REG File
I don't know what a REG File is. I downloaded Turn_Off_Use_Bing_to_Search_Online.reg. It was in Windows Explorer in Downloads. First I double clicked on it. It asked me if I wanted to run it and I said yes. It took me through a couple small screens and finally said: have been successfully added to the registry.Since it didn't act the way the tutorial said, I wondered if it had done what it was supposed to do. I went back to the downloaded file and right clicked on it and clicked on Merge and it took me through the same small screens and to the same final message.Is there something else I need to do? I still don't know where to find the slider that turns Bing off and on.
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Dec 19, 2013
When I go to NEWS then I click on the picture with VIDEO, all I can see is a dark screen with an arrow on left top screen indicating going back. What's wrong with my computer or OS. Why it doesn't show the video.
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Feb 14, 2014
Today's Windows 8 update (from patch Tuesday this week) installed Bing Desktop. Now I have this ugly green desktop, and Bing does not show up in the installed applications.
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Mar 12, 2014
From the desktop I click on the IE in the taskbar box and it loads and loads then says "this page can NOT be displayed" I then rebooted, and from the start screen I click on the e tile for IE and Bing comes up perfect with bookmarks, and all the frills. I then closed it and tried to get back to Bing by clicking on the IE box in taskbar on the desktop and nothing "this page can NOT be displayed" again. I then went to the start screen clicked on the Bing tile and it loads, but no bookmarks or frills. I then came to this site from there. The screenshot will NOT work in the "this page cannot be displayed" page. Google works fine.
I installed the MS updates yesterday, that's all I have done to this computer. It WILL take a screenshot of the desktop, and it WILL take a screenshot when I am in Google.
HP pavilion g6-2225nr
Windows 8 X64 V6.2.9 IE 10
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May 31, 2014
How to view CNET news video on windows 8.1 system?
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Jul 3, 2014
I would like to replace Bing search and use Google search when I open the IE app in Windows 8.1. Is this possible?
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Jul 22, 2014
It's definitely not a hardware problem as one minute it's all working, then it suddenly stops. I've tried everything. My sound card drivers are all up to date, it also happens at the same time as youtube videos stop playing on google chrome (despite them loading), windows media player is unable to play and an error occured on youtube on firefox.
However after a few hours it finally lets me on the "configure speakers" setting and I click test and it begins to play sounds again, from then on it plays sound and loads videos.
Edit: When I click "test" it tells me "The device is being used by another application. Please close any devices that are playing audio to this device and then try again."
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Mar 23, 2013
I setup a Lock Screen picture through PC Settings/Personalize in Windows 8 last week on my laptop and it synced perfectly to my desktop as well. But yesterday I noticed my lock screen picture was not active when I opened my laptop it went straight to my picture password.
The lock screen picture still is functional on my desktop when it awakes from sleep or a test lock. But it refuses to show up when my laptop comes up from sleep/lock. So I went into my laptop PC Settings under Personalize and it is showing this screen.
I cannot access any Group Policy stuff on my laptop since it is using Windows 8 (Home). But my desktop is using Windows 8 Pro (w/ Media Center). Both of my copies of Windows are already activated and I use my Microsoft Account to log on to both so everything will sync correctly.
*Edit* All of my Group Policy information on my desktop is set to "Not Configured" so it shouldn't conflict with any prevention of settings on my laptop.
I really like Windows 8 and this problem is a little silly and I'd like to correct it!
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Mar 25, 2014
I used my retail Windows 8 Pro key to activate Windows 8.1 RTM. Then used my Windows Media Center to add features and get Windoes Media Center
I used my laptop for like 5 days, now suddenly I see the build number mentioned on the desktop, so I checked my activation status and it said windows is not activated
I clicked Activate Now, and it shows my product key ending in: GBFNG-2X3TC-8R27F-RMKYB-JK7QT that is a default installation key and not an actual product key
So I hit the Enter key button and enter my Windows 8 key again, that says : "this key cannot be used to activate this edition of Windows".
I used the WMC key, that also says "This key didn't work try another key"
Could this be because I tried to use the Windows Setup box yesterday?
Trying to change the product manually in CMD also didn't work:
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Sep 15, 2014
I noticed recently there're changes to my shortcut icon. i am sure this is nothing big, but may i know what are the possibility of this sudden changes? (like corrupted windows file or etc)
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Jun 17, 2014
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I disabled fast boot and shut off the computer and then turned it on again(not restart). Then I enabled fast boot and now it boots at the time it did before. Very strange lol. Now it boots even faster, in around 10 seconds as opposed to 12.
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