Dell :: Recovery - Your PC Couldn't Start Properly (0xc0000001)
May 26, 2013
my Dell Vostro was working without any issues untill last night where I got following Error-Message while switching it on:
Recovery
Your PC needs to be repaired
The operating system couldnt be loaded because the system registry file is missing or contains errors.
File: windowssystem32configsystem
Error Code: 0xc0000001
So I went to this forum and found a thread where someone had a similar problem: [URL] .....
I cant make it to the "advanced repair options".
"Shift" + "F8" after System logo also doesnt work for me, trying to crash my system didnt make any success either.
Afterwards I ran the Diagnostics, where I got the following Error-Message:
**Hard Drive 0 - DST Short Test**
Test Results: Fail
Error Code 2000-0142
Validation 66405
Msg: Hard Drive 0 - S/N WD-WXJ1A81M0579, Short self test unsuccessful.
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Apr 15, 2013
So I recently got my brand new Alienware X51 with Win8 pre-installed. Everything went well and I have had no issues until our apartment got a black-out and my PC decided to die. When the power was back on, I tried turning it on, but instead got an error message. Here as follows:
Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a requested file is missing or contains content errors.
File:windowssystem32windload.efi
Error code: 0xc0000001
Also I need to mention that I did NOT get any Recovery CD/DVD with the pc itself. What should I do??
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May 1, 2013
I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...
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Aug 4, 2013
I got Huawei E220 3G USB dongle. I couldn't use it to connect to the internet on Windows 8 Pro x64.
Its giving Error 711. Saying Remote Access Connection Manager couldn't start. I went to services and tried to manually start it. But Its giving Error 20 as below.
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Aug 4, 2013
I got Huawei E220 3G USB dongle. I couldn't use it to connect to the internet on Windows 8 Pro x64.
Its giving Error 711. Saying Remote Access Connection Manager couldn't start. I went to services and tried to manually start it. But Its giving Error 20 as below.
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Feb 19, 2014
When I turned on computer it showed a message that system did not turn on properly. It gave me choices what to do:
-refresh PC
-reset PC
-advanced options
I've chosen system recovery in advanced options. Everything would be fine, if it would keep same settings before the problem occurred. I spent a lot of time getting settings right. And that would be okay, if it happened once. But it happened second time in period of two weeks. I don't want that error happens again.
My computer specifications:
-OS Windows 8.1 (64-bit)
-NVIDIA GeForce GTX 650
-Intel Core i5-4570 3.2GHz
-120 GB SSD disc and 931 GB HDD.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Feb 11, 2013
My Windows 8 doesn't start up properly. I get a black screen when i start the os and i can only move the cursor. I've upgraded all the drivers and the bios. If i turn fast start up off everything works just fine. I wouldn't like to turn off the fast start up forever.
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Oct 12, 2014
I purchased a brand new Dell Inspiron 15 3000 2 months before. This system is having Windows 8.1 OS. I'm facing the start up problem from last month.
1. Sometimes when I pressed the power button system won't start. Black screen comes then it won't boot.
2. Sometimes when I pressed the power button system will boot up to password screen, if I entered the password and hit the enter key, again Black screen comes.
3. Sometimes shutdown is not possible.
a. I tried to shutdown by using mouse (Start -> Power Options -> Shut down) it won't take the command.
b. I tried to shutdown by using keyboard (Pressing Alt+F4) it won't take the command itself.
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Jul 11, 2014
Last night my laptop (lenovo z400 ideapad, running windows 8 - i never updated to 8.1) went to a blue screen with a "kernel data inpage error" message. Tried to boot it back up, but once i entered my password and logged in, the screen looked wrong. The windows homepage had no apps and the background pattern was not the one i normally had. I couldn't click on anything, so i shut it back down and went to sleep. This morning, i turned it back on, and this time it looked normal when i logged in. However, after about a minute, it froze and would not unfreeze. Thats where i am now. I can open the computer in safe mode and it works fine, and through that i can access the event viewer and command prompt, etc. I did a disc repair, no luck, and a system restore failed. Like i said, computer only works in safe mode, so i dont know if I'll be able to do the right procedure to upload the dump file from the BSOD, but i can try. Lots of interesting things in the event viewer. I'm on my phone but i can sample them later.
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Jul 1, 2014
My new build with windows 8.1 installs fine but keeps crashing not even long enough to create account.
The specs for my pc are:
AMD A8-6600k 3.90GHz
TeamGroup Vulcan ORANGE 8gb (2 x 4gb)
Gigabyte F2A88XM-HD3 AMD 88X
Kingston 120gb SSD
Superflower 300w Power Supply
When i first installed windows it worked for an hour or two then crashed, but now keeps crashing after minutes, and get the error code 0xc0000001 on startup.
Heres what i have tried so far:
Reinstalled windows 8.1 on same ssd and also tried it installed on a different HDD
Made sure cpu was correctly seated and checked everything is correctly connected.
Swapped RAM for another set which i know works from another computer
Flashed Bios to latest version
Run a cpu stress tests using UBCD which gave no errors
even tried installing windows 7 which still does the same
The pc never crashes in bios or when using UBCD.
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Apr 12, 2014
Randomly today my computer decided it did not want to boot. It originally had a different error code, but I found a tutorial on how to fix it, I followed the tutorial and my problem stayed the same but my error code changed. Basically something is wrong with my boot sector.
The initial code was 0xc0000225 and I used this tutorial to solve it: Solution to your PC needs to be repaired Error code: 0xc0000225
After that I got the new error: 0xc0000001. I have tried rebuilding the BCD, I have tried fixing the master boot record. I even started to go as far as to do a system "refresh" but windows told me that the HDD was locked and I have to unlock it to do a refresh, which Id much rather not do. When I tried to rebuild the BCD it detected my OS but when I told it to add it to the boot list it says "The requested system device cannot be found".
The weirdest thing is everywhere I look I am told to use the windows startup settings but they are totally missing from the menu. I booted to my bootable Windows 8 64 bit flash drive, selected repair my computer, then selected troubleshoot and advanced options and the only things that are available are system restore, system image recovery, automatic repair and command prompt. right under command prompt is where startup settings should be. I cant reformat because I have a lot of stuff that would take forever to get back like music etc.
Automatic repair didnt do anything. Safe mode does not boot either.
Laptop specs:
Asus VivoBook s500ca
Windows 8.1 Professional
8 gig of ram
intel i7 processor
HD 4000 graphics
500 gig HDD + 24 gig SSD (setup as cache)
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Dec 24, 2013
- Upgraded to Windows 8.1 preview from Windows 8, works fine for weeks.
- Randomly crashed one day. I believe it may have been waking from sleep mode when this happened. It cited:
"Recovery
Your PC needs to be repaired
The application or operating system couldn't be loaded because a required file is missing or contains errors.
File: c:system32winload.exe
Error code: 0xc0000001"
- I've tried many recovery paths. BCDedit, bcdboot, fixboot, Windows 8 & 8.1 recovery media. For all of these I think I am either doing them wrongly or I get an error message that says it can't access/edit the bit where Windows 8.1 preview is.
- On a different drive I have a copy of Windows 8 that I used to clone to the other harddrive (now containing crashed 8.1 preview) over a year ago. They are unrelated I believe.
- There's a suspicious lack of Windows related folders on the D: drive containing the crashed Windows 8.1. D:windows doesn't exist and D:WINDOWS only contains one folder: "logs". The other folders such as "program files" are all locked.
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Mar 29, 2014
So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: WINDOWSsystem32winload.exe is missing or contains errors.
I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is useful or not...):
Product Name: h8-1160t
Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
Processor Speed: 3400MGHz
Processor Stepping: 000206A7 0000001A
Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
Channel A: XMM1 0 MB / XMM2 4096 MB
Channel B: XMM3 0 MB / XMM4 4096 MB
Integrated MAC: 386077039221
System BIOS: CHG_711.ROM v7.11
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Aug 3, 2014
I have a Dell 15r and a Recovery Media for Windows 8 in DVD.
I would like to be able to install Windows 8 (UEFI) from an USB drive. I've already tried the usual methods (Microsoft and also some 3rd party tools to create an USB-bootable media), but I got different kind of errors. It seems the image is not compatible with these methods.
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Nov 5, 2014
I have a brand new Xps 15, with 512 GB solid state hard drive.
I tried to install ubuntu in a dual boot mode reserving 60 GB on the hard drive as a partition for linux. The installation went fine but I wasn't able to boot windows anymore, so I decided to restore windows with the factory settings.
After the recovery only 480 GB are visible in the hard drive, whereas before trying to install linux the overall space on the hard drive was more than 500 GB.
How can I restore the previous disk format and space?
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Mar 20, 2014
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
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Aug 16, 2014
So i have a 12 duo, and it has been acting slow lately and i figured it is time to bring it back to its younger days. I tried doing the reset within windows 8, but it asked for installation/recovery media, which i don't have. And i know what you're thinking, just use the recovery partition. No can do... it is gone. I do not remember getting rid of it but anyways, its not an option. I tried creating a recovery usb via this link but my key did not work for retail versions. What can I do?
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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May 25, 2013
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
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Mar 16, 2013
I have done the partition of HDD of my new Dell inspiron 7520 laptop and now I am not able to create a System Recovery disk nor in USB drive. System keeps on reading the disk or Drive.
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Oct 7, 2013
I just bought Dell Inspiron 14, 3421 yesterday and trying to create Disc from Backup and Recovery Software provided by Dell.
I have bought this india and found mulitple post facing the problem what I am facing. I have upgraded Dell Support Center and Also Dell Backup and Recovery using the Update tile. I have windows 8. BIOS A04.
These are the problems I am facing....
Problem1: After writing to Disc1, it does not accept 2nd disc and keep ejecting 2nd disc again and again
Problem2: Even if I insert USB, the software still does not dectect USB.
I am not able to create any backup even after trying 3-4 times.
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Feb 19, 2014
Today I notice in my task manager a process named DBRCrawler and when I open the file location was in C:Program Files (x86)Dell Backup and RecoveryComponentsShell.
Is this normal or do I have somebody spying on my computer?
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Nov 27, 2012
I made an installation error of an Exit shortcut and now it automatically begins a shutdown shortly after entering my password. This happens at every bootup and I have no time to do anything about it. I need to get to the Restore function at startup. The screen is a standard one from HP offering F11 System Recovery. I can get to the bios and diagnosis and Boot, but pressing F11 does nothing. Holding it down or tapping it makes no difference. Once I enter my password and the tiles appear the shutdown process beings anew.
How can I get to the restore function or to something where I can correct my stupid mistake? I do have an ISO DVD to fall back on.
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Feb 27, 2013
My Dell XPS One 2710 was delivered with Windows 8 with wrong language. Dell therefore sent me a Windows 8 MUI Recovery Media-DVD, and told me to follow the instructions on this link: [URL] .....
At the first installation attempt I got to a point where a pop up asked for drivers. I didn't know which drivers, and I thought everything was included on the DVD (but even the DVD-ROM wasn't recognized, only "Boot (X:)"). I read a tip in the Dell forum to change the boot setup to legacy. So I did and I got a few steps further to the point where you shall choose the partition(s) under the custom menu. But no partitions were found. Perhaps the reason was the 32 GB mSATA with Intel rapid storage technology.
So I did exactly the following:
1. I downloaded the newest version of the IRST-driver and extracted the files to a USB device.
2. I booted from the recovery DVD (UEFI, safety mode: ON).
3. When it asked for the driver I installed the IRST-driver from the USB device (AHCI, 64 bit, located in the driver-folder - the only words I recognized from the forums... 0:).
4. A total of six partitions were shown: Partition 1 ("ESP", System), partition 2 ("DIAGS", OEM (reserved)), partition 3 (MSR (reserved)), partition 4 ("WINRETOOLS", recovery), partition 5 ("OS", primary), and partition 6 ("PBR Image", recovery).
5. I followed the instructions in the link (above) and deleted all of the partitions.
6. I installed Windows 8 on the new partition, without further complications.
7. I ran Windows Update.
8. I installed the Dell drivers for this service tag, in the order specified by Dell, starting with chipset, card reader, IRST, audio, video, network and everything else, and with a reboot between every single driver installation. The system, including the IRST, seems to work fine so far (no exclamation marks in the Device Manager).
9. I replaced some of the software, including Dell Backup and Recovery.
I started Dell Backup and Recovery and the program initially told me that it couldn't find a recovery partition, and therefore couldn't backup the system. Other programs in the Control Panel, like File History and Storage Spaces, can't find available drives.
The Disk Management tells me the following about my 1 TB HDD:
EFI System Partition 100 MB - Recovery Partition 898 MB - Primary partition (NTFS, boot, page file, crash dump) 930.11 MB - Recovery OEM partiton 300 MB - Recovery OEM partiton NTFS 300 MB
So finally to my questions: Should I have kept one or more of the recovery partitions during the Windows 8 installation? Could this affect Windows' System Restore (I guess not since Windows creates its own recovery partitions)?
And finally: Is Dell Backup and Recovery any useful? I already have the recovery DVD in case I need a factory reset. For backup purposes I will use a cloud service, and maybe a NAS in the future. Do I even need a recovery partition?
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Sep 9, 2014
I have already created two Recovery Disc for my Dell 15R 5537 with OS Windows 8.1. Yesterday, i tried to create a partition and mess up the whole laptop. I tried to use the two Recovery Disc to bring the laptop back to its original factory OS. I booted with Disc 1 and works fine; when Disc 1 finished, it ejected, and I put the Disc 2 in. Then it no longer continue. It stuck at:
Progress: 53% completed
OK - Initializing.......
OK - Backing up Dell Backup and Recovery settings...
Then, the "Preparing your hard driver..." just keep turning and won't go any further for several hours.
How to have my Windows 8.1 recovered?
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Jun 8, 2014
In july 2013 I have installed windows 7 (because of s/w that I had to use and were not supported by windows 8) on my Dell Inspiron (Service Tag DYGGMV1, I know its out of warranty) and was guided by dell support and was assured that I will be able to again install windows 8 with recovery media, and when I requested for Windows 8 setup CD and key I was told its not needed as I have recovery media with me. Now I am willing to shift to windows 8 again but recovery media is showing error ( error 0x4001100200001005).
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Apr 14, 2014
So, I got a Inspiron 3537 i5. Nice laptop for it's price. Downloaded all the manuals, made my recovery DVDs. All was well in my world.
First thing I noticed is that there is no info in the manuals for tweaking the BIOS and since it is my first experience with a UEFI bios I was a bit disappointed. Is there a manual available for it?
Next I upgraded ATI Drivers to 13.12. I am an old user who always knew that updates were usually a good thing to do. Got in the same problem as many others with PC screen not waking up from sleep.
Thought I would do a recovery from the disk, but after trying various combinations (Ctl+F11, F8, F12 etc) I couldn't find a way to boot in the Recovery console. I did the recovery from my DVD and the laptop works fine.
How to add in UEFI bios a boot option to the Recovery partition? I undersstand that I have to create a new boot option using "Add boot option" and the two options available are to boot to the 1st (windows EFI) or 2nd (recovery partition), but the path for the recovery efi file to be loaded is unknown (+ you can't have access to the recovery partition to see the contents of it from windows).
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Apr 4, 2014
how do I boot a recovery drive usb on start up in windows 8 .1
How do I boot a recovery drive usb on start up in windows 8 .1 like I can do in win 7 with a repair disk DVD? I
followed the instructions and I cannot bring up the usb disk.
I have had problems with win 8.1 to the point that I got in but was frozen and had to start over. F2 does not work.
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