Dell :: How To Get Recovery Discs For The System - Inspiron 5521
May 25, 2013
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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Jun 9, 2013
One day old Insiron R 5521 of mine has a problem. I get the error -"Recovery , Your PC needs to be repaired. The application or OS couldn't load because a required file is missing or contains errors. Error Code: - 0xc0000225 File:Windowssystem32winload.efi "
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Jan 28, 2014
I upgraded my laptop software to win8.1. My webcam in the device manager looks to the integrated camera but webcam is not working. I tested by Dell PC Diagnostics shows my webcam is installed and its picture from camera showed but windows camera app and all app don't show anything.
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Jan 24, 2014
I have dell inspiron 5521 with win 8 pre install The Problem is that there is a warning in "Control PanelAll Control Panel Items System" is "Your Windows Experience index needs to be refreshed" and when I try to refresh it will continue for some time and then shutdown in between with Pop Up warning "The Windows Experience index For Your System Could Not Be Computed". And when i try check for solution in action center under Maintenance,this step show me a error i.e
"Problem: Video hardware error. Files that describe the problem: WD-20140116-2008.dmp" ....
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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Apr 14, 2014
So, I got a Inspiron 3537 i5. Nice laptop for it's price. Downloaded all the manuals, made my recovery DVDs. All was well in my world.
First thing I noticed is that there is no info in the manuals for tweaking the BIOS and since it is my first experience with a UEFI bios I was a bit disappointed. Is there a manual available for it?
Next I upgraded ATI Drivers to 13.12. I am an old user who always knew that updates were usually a good thing to do. Got in the same problem as many others with PC screen not waking up from sleep.
Thought I would do a recovery from the disk, but after trying various combinations (Ctl+F11, F8, F12 etc) I couldn't find a way to boot in the Recovery console. I did the recovery from my DVD and the laptop works fine.
How to add in UEFI bios a boot option to the Recovery partition? I undersstand that I have to create a new boot option using "Add boot option" and the two options available are to boot to the 1st (windows EFI) or 2nd (recovery partition), but the path for the recovery efi file to be loaded is unknown (+ you can't have access to the recovery partition to see the contents of it from windows).
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Apr 3, 2013
I have an Inspiron 7520 and uninstalled and reinstalled the new version of Dell Backup and Recovery Manager -- upgraded to premium to make sure that I would have full ability to use the program. Note: the old version didn't work at all -- hung up on backup, etc. I have rebooted.
When I try and open the Manager interface, I can't. All I get is the clock logo with the hand spinning. I cannot set the destination. I cannot select what I want to back up. I've tried this several times and just get the spinning clock which I end up ending through Task Manager.
I have tried opening the Manager from the installed link on desktop, from my list of programs, from the Start menu, and from the tray icon. Nothing works.
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Aug 7, 2014
I tried to make recovery discs but Win 8.1 won't allow that anymore. This is from a MS full install disk, not OEM partition or similar. I tried the flash drive method and it did do that. However, the customer had only a USB flash drive adapter that allows MSD to fit. It accepted that and created the recovery flash drive using that setup. However, upon rebooting it just doesn't go into recovery mode. It just sits there prior to boot menu setup after pressing [ESC] for the laptop. What is going on? I know the flash drive is holding the boot process after I press [ESC] to enter boot menu for the laptop, what gives. I really don't think a true flash drive will work as well, though i couldn't test that at the time.
Win8.1 32-bit installed and updated
HP probook 4510s
2gb ram
celeron cpu
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Feb 13, 2013
Have just bought a laptop which is installed with Windows 8.
How to go about making some recovery discs. What files need to be downloaded and how many discs do I need.
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May 13, 2014
Can't Install Windows 8.1 in my Dell Inspiron N5110. After completing the installation a black screen will come and system will hang.
I've tried several times reinstalling but, same result.
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Dec 27, 2012
If I'll be able to downgrade the Dell Inspiron i660s-3848BK to Windows 7? It ships with Windows 8 in a bundle through Walmart. My workplace already has the software and several additional licenses available for Windows 7 Enterprise.
I've been reading about how the BIOS will need to be changed. Dell Support doesn't show the i660s as one of those computers that can be downgraded.
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Jan 14, 2013
I bought Dell 5521 2weeks ago (8gb ram 1tb hdd i5 1.70ghz). Whatever, now, i can't use my FN+F4/F5 keys. I can't control/change my screen brightness. Other Fn keys are normal. I can use them but just i can't use my brightness. What should i do? A person said me that "download the Fn key's driver" but i don't know which driver is.
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Jul 24, 2013
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
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Mar 16, 2013
I have done the partition of HDD of my new Dell inspiron 7520 laptop and now I am not able to create a System Recovery disk nor in USB drive. System keeps on reading the disk or Drive.
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Oct 4, 2014
I purchased a new dell vostro 5470 computer. During the initial setup is Stuck on the screen of define new wireless network connection and did not respond to anything including attempts to shutdown (from button), I waited until the battery is empty and turned on again, the moment he came directly to Dell's Auto Repair.
It does not allow any system recovery.
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May 29, 2014
I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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