Dell Inspiron Will NOT Sleep On Closing Lid But Turn Off

Nov 20, 2013

Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.

This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.

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I've had this desktop Windows 8 computer since November and honestly I don't know if this has been a problem the whole time or not. Definitely, not the display, I know it has worked, but the sleep timer I'm not sure. I set the timer and just assume it sleeps and then goes into hibernation after a certain amount of time. With all the refreshing and restoring and changing over to this computer, I've not been paying much attention to the sound of the fan or the missing orange color on the power button (not visible, on the side of the computer).

I've set the timer through the Power Options feature in the Control Panel to 10 minutes for the sleep and to turn off the display to 3 minutes. Neither of them respond after set times. The computer is still wide awake and the display is not gone.

I have also gone to the "Change Advance Power Settings" menu box and turned off the hybrid sleep, which didn't work, and the Multimedia Settings in this menu box to turn on the setting "Allow The Computer To Sleep". Neither of these fixes did anything.

How can the computer not respond to something so basic and fundamental to its design?

Lastly, I'm wondering how this idea of powering down works at all. What I would like is for the computer to sleep after 20 minutes and then go into hibernation after 45 minutes. This would be when I'm done for the day. I have set the hibernation time in the "Change Advance Power Settings" menu box, but of course that does not respond either.

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I recently purchased a Dell Inspiron 17R SE.

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I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.

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I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.

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May I know if Dell going to come up with new drivers for Win 8.1?

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Here are the partitions

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After installing, everything worked great, but I realized that when the display turns off / when I shut down the laptop / when I close the lid, it does not turn off the computer or hibernating it or making go to sleep - it just keep running but there is no display, total darkness. Trying to press the power button / F4-F5 / any other button-pressing related solution did not work, only hard-reset.

Googling this issue, I found that it is very common, and many people with almost brand new Dell laptops, just like me, have encountered the same problem. In most of the solutions offered it was said that doing so would cause the system to mainly use the Intel Graphics HD card and not the AMD, meaning that for games and graphics, the AMD won't matter, which doesn't seem to be fair after paying extra exactly so I can have a dedicated card.

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