Windows 8 - Sleep Won't Turn Off Computer After Set Time
Feb 12, 2013
The display and the sleep feature timers do not work. I just did a complete restore to try and correct this problem and another problem, which was no restore points and no ability to create one. The restore points are working for now, I mean that I was able to create a restore point. The display and sleep timer, not so, still a problem.
I've had this desktop Windows 8 computer since November and honestly I don't know if this has been a problem the whole time or not. Definitely, not the display, I know it has worked, but the sleep timer I'm not sure. I set the timer and just assume it sleeps and then goes into hibernation after a certain amount of time. With all the refreshing and restoring and changing over to this computer, I've not been paying much attention to the sound of the fan or the missing orange color on the power button (not visible, on the side of the computer).
I've set the timer through the Power Options feature in the Control Panel to 10 minutes for the sleep and to turn off the display to 3 minutes. Neither of them respond after set times. The computer is still wide awake and the display is not gone.
I have also gone to the "Change Advance Power Settings" menu box and turned off the hybrid sleep, which didn't work, and the Multimedia Settings in this menu box to turn on the setting "Allow The Computer To Sleep". Neither of these fixes did anything.
How can the computer not respond to something so basic and fundamental to its design?
Lastly, I'm wondering how this idea of powering down works at all. What I would like is for the computer to sleep after 20 minutes and then go into hibernation after 45 minutes. This would be when I'm done for the day. I have set the hibernation time in the "Change Advance Power Settings" menu box, but of course that does not respond either.
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Aug 25, 2014
The description for Event ID 0 from source amdacpusrsvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
amdacpusrsvc
[EVENT]: SERVICE_CONTROL_POWEREVENT: RESUME: FAILED.
The description for Event ID 0 from source amdacpusrsvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
amdacpusrsvc
acpusrsvc: GraphicsMemory API Wrapper: Dummy Packet Submission FAILED
And now the information message Note i never put my computer to sleep.
The system has returned from a low power state.
Sleep Time: 2014-08-25T22:39:55.069952300Z
Wake Time: 2014-08-25T22:40:21.165214600Z
Wake Source: Unknown
It started doing this today.
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Jun 27, 2013
I heard letting the computer just go to sleep and not actually turning it off is bad for the computer? is that true?
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Mar 22, 2013
So, I have a computer I built myself specs being: AMD FX-8350, Gigabyte 990FXA-UD3, AMD Raedon 7900 HD Series, 4x4GB 1600MHz, and Windows 8. I don't feel as though listing the other parts are necessary. Anyways, my problem is that whenever I leave my computer idle it goes to sleep. Only problem is, if it's for a long amount of time I can't wake it back up. I have to not only turn off the computer, but instead unplug it and plug it back into the power.
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Jun 29, 2014
I have a custom built computer running Windows 8.1 64-bit. Recently, it stopped going to sleep on it's own (except the first time that the power plan is followed after boot). Otherwise, the monitor goes to sleep and that is it. After a bunch of other attempts and fixes, I have found that there is a driver that is blatantly disregarding powercfg settings (as seen here: [URL] .....). This has been going on for over a week. I have run sfc /scannow, and dism /online /cleanup-image /restorehealth with no luck.
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Dec 15, 2012
I'm having the same problem with my Acer w500 which uses mSATA SSD drives only. I have upgraded to a Mushkin Atlas 120GB V series SSD and obviously upgraded to Windows 8 (professional) and every time it wakes from sleep it says there was a problem and needs to reboot. I'm going to put the stock 32GB Sandisk SSD back in later today and see if the problem is still present. I do have the latest BIOS on this computer and the latest firmware on the Mushkin SSD, drivers are the latest from Acer and most are November 2012 dates. There are no BIOS settings on this computer, all I really get are boot order, AHCI or IDE mode, and a couple other trivial things so I can't change suspend to ram or suspend to disk settings. I'll make the changes to hopefully show the BSOD when it comes out of sleep so I can try to gather more info.
This was a "clean" upgrade install (do not keep any settings or applications) which puts all the old stuff in a .old file, it was a clean from restore disk win7 that was used as the base OS to allow an upgrade, and is the 32 bit version of Windows 8.
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Sep 16, 2013
Is there a way to turn off the monitor when my Windows 8 PC goes into sleep/standby mode? Right now the monitor stays on with a "HDMI input" message bouncing around the screen.
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May 6, 2013
Device : Samsung ativ smart pc (or any clover trail tablet)
I can't get the tablet to just to turn off the display without going to sleep which i noticed will kill any active data connection (downloads, video buffering, updates, data logging)
I noticed that the value of "turn display after" in the power options must be the same value as "put computer to sleep after"
After some search on the internet about the "connected standby" and disabling the "desktop activity moderator" by using " sc config dam start=disabled "But i couldn't get it to work
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Aug 6, 2013
In Control Panel, Power Options, you can choose to not require a password in the sleep mode. Despite setting it this way, it keeps requiring a password. Bug?
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Dec 8, 2013
I have turned sleep mode off in power settings and turned off requirement for password yet after no activity within a very short space of time I am required to log back in. How do I disable these functions for good ??
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Aug 8, 2014
I am using a Surface Pro 3 running Windows 8.1 Pro
I have already turned off Connected Standby. I KNOW there has to be a way to get back the ability to make separate settings for sleeping / turning off the display.
To be clear, I want to have the display ONLY turn off after 3 minutes, but NEVER sleep my device.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Jan 3, 2014
I started to notice a change with the clock every now and then. I finally concluded that the clock does not change during sleep, restart, or shutdown.
My computer goes to sleep often, and when it wakes up from sleep, the time is the same as when it was prior to sleeping, not synchronizing to the correct time after waking up.
I've done some research and I fell onto the official Windows thread where they explained the use of third-party-utility will cause this problem.
The big problem here is that I don't have the single clue which ones. I tried uninstalling some, not sure if I left any utilities out. The utilities I've used are the general ones for visual styles and themes.
I'm running Windows 8.1.
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Oct 3, 2013
Thought this was problem - Microsoft writes "When you resume a computer from sleep or from hibernation, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out." in their fix for W7 - You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you try to resume a computer that has a large SATA hard disk
Have tried a variety of things like checking all current drivers, turning off hybrid sleep, power troubleshooter, windows update and the like on instruction but my ASUS p7p55d-e doesn't seem to have any Windows 8 specific drivers.
boot drive C: (partitioned into two logical drives)
Attached dump files as instructed.
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Nov 20, 2013
I am on a hp g70-457ca, running the latest updated version of Conexant High Definition SmartAudio 221.
And after I close the lid on battery and it goes to sleep, and I reopen, there is no more audio until I restart. I am running windows 8.1 pro.
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Jan 3, 2014
I recently noticed this strange behavior in my pc. When I restart my computer, cpu usage will stay around 20%, and fluctuate the usage of my processes (system host and firefox being the big hitters) to maintain this general figure. Upon putting my computer to sleep and reawakening, the symptoms are the same, except the usage hovers around 40%. This will continue until usage hovers around 99-100%.
I also just noticed that your TSG SysInfo (included below) says i have windows defender disabled, but I have been under the assumption that it is enabled. It has been since i uninstalled AVG as this was once a heavy hitter in my processes and I thought a cause to some of this.
Before this I didn't think this was a virus, because I've run multiple malware searches including malwarebytes in and outside of safemode but now I'm not so sure.
Also most likely related, my pc takes (literal) hours to shut down.
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16178 Mb
Graphics Card: NVIDIA GeForce GT 750M, -2048 Mb
Hard Drives: C: Total - 905049 MB, Free - 561457 MB; D: Total - 25599 MB, Free - 22620 MB;
Motherboard: LENOVO, 20217
Antivirus: Windows Defender, Disabled
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Oct 20, 2013
I built a custom PC about a month ago, and did a clean install of an OEM copy of Windows 8 with no problems. Upon launch this past Thursday, I downloaded the Windows 8.1 update from the store, which I like except for one problem:
Shutting down the computer by pressing the power button or "shut down" from the charms bar power menu shuts down Windows, but leaves the computer itself on and running, case fans spinning and all. Oddly enough shutting down the computer using the menu I get by right-clicking the new start button shuts down the computer properly, and that is the only way to do it without flipping the computer's power switch. That said, I would still like it to work 100% properly.
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Apr 13, 2013
Running a family PC, with different user login's. Users is leaving the PC even sometimes after logoff not putting the PC to sleep or switching on the PC, do not log in and leaves the PC running. (training of users, no result).
Task: Ensure the PC goes to sleep within reasonable time.
Sleep settings does not seem to work after user logoff. (3 different login profiles) all set to same standard "balanced" scheme. The standard scheme is changed/set to HDD off 20min, sleep 20 min, hibernate 240min.
A small app is called by screen saver logs the user off after 15 min inactivity with a 1 min warning screen. All working fine with logoff etc.
I had hoped the adjusted standard settings "balanced" was cascaded to the "logoff" state, but it seems to run it's own life after logoff, meaning the PC keeps running (screen goes black as set in the "standard scheme) however the power settings is not putting it to sleep, it takes hours...
The Ethernet card "hard wire" is set to not wake, the wireless adapter is disabled, lock screen is disabled.
Have also tried in the registry to set all default user schemes to = 5 (this was working in XP after logoff) but seems to have no effect in Windows 8. I'm not having Windows 8 pro, so GPO is not an option.
Here comes the questions:
Case, after logoff I want the PC to sleep after 20 min.
Where is the settings for "logoff" state (i.e. no user logged in and after user logoff) in the registry
How to changed the setting in the registry, meaning Dword, name, value for 20 min to sleep
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Oct 10, 2013
Windows 8 Pro x64.
For reasons I can't explain, the time on my computer keeps randomly jumping forward, usually several times a day, in 10-30 minute increments. I go in and re-sync it to the internet time servers each time I notice, but it just changes randomly again a little bit later. The time.windows.com server usually returns the message "An error occurred while Windows was synchronizing with time.windows.com. This operation returned because the timeout period expired.", the other servers sometimes the same, sometimes no problem. The other computers on my network don't seem to have any problems.
How can I stop this happening?
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Nov 14, 2013
I have Windows 8.1 Pro 64 bit activated using kmspico. For some reason, every time I wake up my computer, it disconnects it from the Wifi and when I try reconnecting it, it won't reconnect, then I had to restart my computer to connect it again successfully. This never happened on the computer's previous Os's.
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Oct 19, 2013
After updating from Windows 8 to Windows 8.1 my PC doesn't seem to want to sleep.
I've done some googling and cant really find anything. I found a command prompt thing I should do. I did that and it said nothing was keeping my computer awake.
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Dec 23, 2012
Shortly after I pressed the Power button for the first time on my brand new Windows 8 laptop, I was brought to the screen where I set my time zone. I changed the default - Pacific Time - to my time zone - Eastern Time - and continued setting up my computer. Not long after, I realized that the time shown on my computer was wrong, and when I checked I discovered that the time zone had reverted to Pacific Time.
The problem is: I cannot change the time zone! (Yes, I am an Administrator.) Whether I do it from the Start Screen or the desktop, the time zone always reverts to Pacific Time. I even tried running tzutil from an elevated command prompt - the time zone will not change.
How can I change the time zone to Eastern Time? (I have plain Windows 8, not the Pro version.)
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May 27, 2014
The computer turn off the wireless connections and defaults into airplane mode. I had this problem with Windows 8. The option to easily toggle airplane mode on and off become grayed out unchangeable. The only way I found to temporarily fix the problem was to rightclick the airplane icon and then troubleshoot the wireless connections which would then turn wireless back on. I had the option to upgrade to 8.1 and I did and it fixed the problem for a while. It did happen again which is why I'm back on the web searching for possible more permanent solution for this. Luckily it only happened once a week ago and hasn't happened again. I was wondering if this bug was known about and if you possibly know of a way to fix.
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Sep 15, 2014
I build computers for people. And after I install Windows 8.1 I want to install the drivers and set it to run first time boot again so my customers can customize it. I could do it on XP.
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Nov 19, 2013
I have had to do a complete reset of my computer recently and ever since I did that I have not had the option of putting my computer to sleep even after checking all my drivers to see if they are up to date. I am also having a problem where when I turn on my computer It will stay a black screen even though all signs point to it working just nothing shows on the screen. After a complete shutdown by holding the power button and turning it back on it works but doesn't let me get into BIOS.
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Feb 8, 2014
My laptop won't go to sleep when It's plugged in for some reason, though if I take out the power cable it will sleep. If I have the power cable out, send it to sleep then plug the power cable in this doesn't wake it up.
I've gone into the power option's but I'm not too sure what I can really change to make it work.
I've changed the multimedia setting's to allow the computer to sleep.
I've tried the different power plans - same behaviour.
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Mar 8, 2013
my PC running Win 8/IE10 . At random times during the day, I lose the Hard Drive/ DVDDrive Icons in the "My Computer" and all icons in Control Panel . On both pages I just get a blank screen with "Empty Folder" message, and a blue "Search Bar" at the top. Also, when the fault occurs, I lose all the Thumbnail Icon pictures of my Photographs, leaving justa white square with the name of the photograph beneath.
If I double click on the white square, the photograph appears normally jn Windows photo viewer.
Rebooting returns the PC to normal for a couple of hours maybe, but eventually the fault will reappear.
I have run Kaspersky AntiVirus, MS Disk and Registry , but all report "No Problems". Tried to run scan now but keep getting 'try as administrator' when I am the administrator ?
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Jul 23, 2014
My Dell XPS8700 is like a 16 year old, friendly one minute and totally nuts the next for no reason at all! The computer DOES boot, but there's no beep and well...
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Jul 18, 2014
I just got a new Win 8 computer. I love it, however it wakes from sleep mode every 15 minutes on the dot. It will wake for about 2 minutes than sleep again.
Is this something it should do in order to get some air flow every once in a while or can I stop it from doing this? I have searched around online and tried everything i have come across. I turned off the setting that allows programs to wake the computer, as well as made sure the ethernet connection doesn't wake it.
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Apr 7, 2014
I had set my computer to go to sleep after 2 hours.
I got tired of it sleeping & changed the sleep setting to "Never".
It still went to sleep after 2 hours.
So I checked in advanced settings & found that "hybrid sleep" was turned on.I shut it off & my computer quit going to sleep.
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Mar 18, 2014
It happens when I want to alt tab. Somehow my laptop just sleep like that. Left alt button to be exact...
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